IT Support & Services Manager - ITIL

IT Support & Services Manager - ITIL

Location: London
Length: Permanent
Salary: £40K - £55K

Exciting opportunity to work for a highly renowned and expanding Managed Service Provider who partner with global companies to deliver world class technology solutions.

This role will be responsible for support the internal business systems, processes and strategically driving and delivering improvements that will be necessary to the growth of the business.

The ideal candidate will possess the following:

Proven and experienced team leader or manager (3x IT Support Consultant in current team)
Experience of supporting modern Microsoft and Cloud based technologies, systems and networking technologies within an ITIL environment
Support HR with the onboarding of new starters and drive career development and training within your team
Document and communicate all technology services team systems, services, policies, procedures and processes
Support ongoing audits eg: ISO27001 and the updating of the Risk Register
Own and maintain Service Catalogue
Develop strong business relationships with internal stakeholders and external suppliers
Career focused

Full JD available upon application

ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.