Delivery Manager

Methods are currently seeking recruiting for an ITSM-focused Delivery Manager/Project Manager to join on a permanent basis. This will initially be considered a remote position due to current coronavirus conditions, however applicants should be willing to attend onsite in Farringdon/Victoria when required on an ad-hoc basis.

Methods: Since our establishment in 1990, Methods has partnered with a range of central government departments and agencies to transform the way public sector operates in the UK.

Our mission is to improve and safeguard public-facing services. We apply digital thinking to ensure the future of our public services is centred around our citizens.

We passionately support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them.

Requirement: As a Delivery Manager/Project Manager you'll be involved in driving major Transformation for Methods' Service Management clients, operating in either Agile, Waterfall or Hybrid environments and able to call on your expertise to support delivery of service.

We have an immediate assignment available where the post holder will be responsible for ensuring that our skilled, multidisciplinary Programme team utilise an Agile methodology to deliver one of our clients' Strategic Technology & Support Programmes. This will be done by ensuring the Programme team adopts agile/lean tools and techniques, helping the team to self-organise and removing obstacles that may impede their ability to deliver value.

It will also include senior client stakeholder management, project problem solving, creative strategising and is likely to suit individuals with a project management background and broad breadth of experience.

Applicants should have a solid background in managing multi-disciple delivery squads, handling multiple priorities, managing conflict, and influencing to ensure consistent and continuous high-quality delivery. This will be well suited for candidates with experience in operating on programmes/projects in complex organisations in a Delivery Manager, Project Manager or Senior SCRUM Master role.

The role will be responsible for the following activities:

• Establishing the appropriate adoption of Agile Practices and Scrum-based Methodology
• Supporting the Programme Team to ensure continuous, incremental delivery of business value
• Driving and facilitating sprint Agile ceremonies - ensuring that they are aligned to best practice ie Daily Stand Up, Sprint Planning, Sprint Review, Sprint Retrospectives
• Removing impediments to the Development Team's progress
• Owning, tracking and updating metrics which illustrate team progress and performance
• Assisting in reporting to the Programme Board and engaging with Programme Sponsors
• Working with the Business Analysts to ensure that the Product Backlog is healthy and that Backlog Refinement is being utilised to ensure clarity of requirements
• Utilising Agile Methodology to identify opportunities for team improvement

Essential Skills:

• At least 3+ years' experience working as a Scrum Master/Delivery Manager/Project Manager within an agile or waterfall environment.
• Applied knowledge of an Agile framework (Scrum, Kanban)
• Experience owning scrum processes (running stand-ups, sprint planning, etc.).
• Experience with JIRA/Atlassian administration (Confluence, workflows, dashboards, reporting)
• Strong investigation and analytical skills demonstrating the ability to approach complex problems.
• Experience working in complex Programme/Project environments
• Strong written, verbal and communication skills
• Excellent attention to detail
• Ability to work with stakeholders at all levels within the organisation.
• Self-motivated and driven and can work with minimal supervision.
• Ability to work under pressure and meet deadlines while handling multiple tasks.
• Proficient in Microsoft Suite including, Word, PowerPoint, Excel

Bonus Skills:

• Experience working in an IT Service Management environment
• Security Cleared
• Qualifications and experience in any additional IT best practice frameworks and standards such as ISO20000, SAFe, MOF 4.0, LEAN and Lean Six Sigma, COBIT, TOGAF