Senior Business Analyst - Salesforce/Admin

Senior Business Analyst - Salesforce/Admin

A Senior Salesforce Business Analyst is required by a growing Global organisation in London (flexible working) where you will play a key role in defining the strategy of their Salesforce development and bringing it to life. As the Senior Salesforce Business Analyst you will gain a deep understanding of how this business operates and their needs, you will act as a Product owner and voice of the business and work closely with the offshore Salesforce development team, Global Analytics team and other stakeholders to deliver the best CRM solution.

The successful candidate will have big picture thinking that will enable you to formulate long-term vision and strategy of developing Salesforce, but will also see you sitting down with business users to learn how this vision can be translated into concrete system features and processes to best suit their needs.

This is an exciting opportunity to join this global Market leader, and be apart of their extraordinary growth journey.

As the Senior Salesforce Business Analyst you will be expected to collaborate extensively with business users to understand their goals and needs, write user stories and define business requirements. You will be a subject matter expert on best practice solutions within Salesforce as well as using 3rd party applications and will be required to take charge in UX research sessions, demos, user training and managing user adoption.

Along with a deep understanding of Salesforce Platform functionality and best practices, the Senior Business Analyst will also have the following:

- Good knowledge of third-party applications for optimizing sales efficiency in Salesforce
- Strong experience as a business analyst and administrator, certification is desirable but not a must
- Able to lead CRM projects with multiple stakeholders in a multicultural environment
- Proficiency in designing and implementing reports and dashboards in Salesforce

Send your CV now for consideration. Interviews to be held as early as next week.