Business Analysis - E Commerce

Placement Services are currently working on behalf of our client based in Colnbrook who are looking to add a Business Analyst to their growing team. Our client is a E commerce business based in 4 different continents.

Duties and Responsibilities of the role:

• Reporting to the Senior Business Analyst, you will be involved in supporting projects through requirements gathering, testing and issue resolution during development and after go live.
• You will be supported by the Senior Business Analyst to ensure you have clear objectives and tasks to support the company to meet its aggressive growth objectives.
• A major element of this role is to manage the on boarding process of all retailers into our clients landscape and support the end to end testing of new retailers.
• This role will also be accountable for the understanding and documenting the requirements and end to end business processes.
• You will work with the Business to investigate, analyse, review, define and document business requirements, identify available options and recommend high-level solutions aligned with the overall architecture vision.
• You will support the full delivery lifecycle ensuring business requirements are properly understood and met by the delivered solution, including supporting the creation and execution of test scripts and the data cleansing / migration approach.
• Undertake investigative analysis to resolve issues raised by Retailers, Carriers and other 3rd parties.
• Identify, document deficiencies in processes or system functionality and help recommend solutions to rectify as appropriate.
• You will own your own business process and systems and manage all changes for them, this includes managing releases and updating IT documentation. You will also be responsible for Jira Support Tickets for your specialist area.

Skills Required

• Excellent understanding of the development life cycle for business applications across

a number of technologies in the UK and International market place.

Strong presentation skills

Excellent communication skills with an emphasis on verbal and written communication.

Excellent attention to detail, with the ability to work accurately in a busy and

demanding environment.

Excellent organisational skills and time management skills

Good IT Skills eg. Microsoft Office

Ability to solve problems quickly and completely

• Analyses problems (both technical and operational) and arrives at workable solutions.
• Design, document and develop new or enhance existing functionality to support

business needs.

• To undertake and maintain own project and development plans and work in an agile

manner using standardised development methodologies.

Perform hands-on fixes, including software/ hardware install and upgrade,

implementing file backups, and configuring systems and applications.

• Manage and develop your own and team projects to support the growth of the

• Monitor progress of requests for support and ensure users and other interested parties

are kept informed.

• To liaise with colleagues regarding escalated issued and to agree appropriate courses

of action and priorities.

On the job training will be provided, and other specific training agreed as required.