Systems Analyst

The Company
Internationally renowned consumer business is looking to recruit a Systems Analyst.

The Role
As part of a small team, you will be supporting and improving business processes with systems such as the ERP and Warehouse Management System as well as support projects across these systems. In this broad and varied role, you will:

• Provide support to the business on incidents, problems and use of core business systems, with a primary focus on operational departments.
• Provide problem definition and root cause analysis to solve business issues with core business systems.
• Provide expertise on operational use of business systems to support business users and the IT development team in delivering changes.
• Undertake process and systems analysis to define and document requirements to feed into the change process.
• Provide testing and training support in the role of expert on the use of core business systems.
• Document known problems, workarounds and routine tasks to ensure entire support team has understanding and resources to provide support to the business.
• Support wider business systems through supporting the business with system use and configuration.

The Requirements
With previous business systems support experience, ideally but not necessarily with ERP systems, you will be motivated in making a difference and enjoy both delivering service as well as business change. Some development/configuration skills will be beneficial.

This is an excellent opportunity for someone with the right attitude and aptitude to gain invaluable experience in a dynamic business.