Support Analyst, 2nd Line, 3 Months, Oxford, Inside IR35

Support Analyst, 2nd Line

An IT Support Analyst is urgently needed on an initial short term contract, to join a thriving manufacturing company based in Kidlington, North Oxfordshire. This contract has been deemed inside IR35.

The Role

The IT Support Analyst will be providing high quality, dedicated support via the internal helpdesk ticketing system, taking ticket ownership and either resolving or escalating where necessary. The IT Support Analyst will get the opportunity to work across a wide range of hardware and software, troubleshooting issues across all types of devices (desk/laptops/tablets/printers/switches etc.)

With partnerships with some big names in the business, the company design and manufacture electronic parts mainly for the automotive industry, but are now expanding into other industries, such as aerospace.

What's Required?

Whilst enthusiasm and the ability to provide a highly-personable service are key, it is hoped that the successful IT Support Analyst's technical experience and abilities will include:

• Experience working with a ticketing system
• A familiarity with Office365 and Windows 10
• Exposure to Azure, Exchange, and anti-virus (Sophos) would be highly beneficial

What Next?

If you're an IT Support Analyst looking for a new challenge, then please apply today to learn more!

Support Analyst, 2nd Line

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