IT Support Lead

Our client, a large Chartered Accountancy based in Watford, has a new position for an IT Application Support to join their Team. Supporting the IT Support Lead and working within a team of 6 duties will include: -

• Administer SQL Server including maintaining databases and writing queries
• Supporting Powershell and Visual Basic scripts
• Assist with Administration and maintaining corporate infrastructure, including Active Directory, Windows Server, Citrix, Microsoft Azure and Sharepoint
• Administer the automation of software applications and desktop operating systems
• Assist with support of Office 365, Exchange Online & Microsoft Teams (including Telephony)
• Assist 1st / 2nd line support staff and deal with escalated incidents
• Keep operational documentation up-to-date
• Provide cover for 1st / 2nd line support

Technical Skills

• Good knowledge of Microsoft SQL Server 2016+ and Powershell
• Good knowledge of Microsoft Windows Server 2012/2016/2019
• Good knowledge of Microsoft Office 365 including Exchange Online
• Good knowledge of Microsoft Windows 10
• Experience in installing and updating software/applications in a network environment
• Ability to troubleshoot and resolve complex issues
• Ability to perform research into systems/applications for support and continued enhancement
• Knowledge of the following would be of benefit: o Citrix Virtual Apps, Desktop services and VDI

o Microsoft Sharepoint and Intune (Deployment Services)

o Visual Basic

The salary and benefits are generous for the successful candidate. For more information on the role please contact Ashby Finance.