Project Support Assistant Apprentice (Aviation software)

  • Swarm Apprenticeships
  • Norwich, Norfolk
  • 04/11/2021
Full time Information Technology Telecommunications

Job Description

Project Support Assistant Apprentice (Aviation software) - Hethel, Norfolk

  • An Associate Project Manager Level 4 Apprenticeship is attached to this position
  • £16,000 - £18,000
  • Aged 16 and over with eligibility can apply for this role

PLEASE INCLUDE A COVER LETTER WITH YOUR APPLICATION

Swarm Apprenticeship are working with an ambitious and innovative software company who supply specialist software solutions with valuable data analytic capabilities to the aviation industry. They are looking for someone who has an interest in aviation and high literacy skills to become a key member of their project team in a fascinating industry.

Responsibilities & Duties (Training will be provided)

This is a very interesting role that would suit an individual with strong organisation and administration skills who enjoys complexity, variety, and autonomy, with a desire to build a career in Project Management.

In summary, you will be responsible for supporting a first-class service to their airline customers, and their team by providing timely and effective project management administration and support.

In this role you will be responsible for working alongside their customers to understand and define their airline's training and operational requirements. You will help to coordinate, plan, and schedule project resources in accordance with project workstreams and timelines. You will help to administer, monitor, review, and report on the progress of multiple project plans.

You will develop a comprehensive understanding of their various product suites, to ensure you are able to effectively manage the projects and provide guidance to their customers.

The role will develop over time and therefore you may be asked to undertake additional duties to those above in accordance with your capability and business needs, for which you will be provided support and training.

Desired skills

  • Clear communication skills with the ability to build collaborative working relationships and interact effectively with customers and colleagues
  • Confident in talking with customers on the phone, via video conference, and in person
  • Excellent written and verbal English skills
  • Strong organisational and administrative skills
  • Highly organised with a methodical approach
  • Self-motivated and able to work independently
  • Diligent and attentive to detail
  • Excellent time and workload management skills
  • Interest in aviation
  • Good basic computer skills
  • Grades A*-C/9-4 in English and Maths

Personal Qualities

  • Enthusiasm
  • Motivated
  • Co-ordination
  • Willingness to learn

Future Prospects

  • Potential full-time job offered after completion of Apprenticeship

Salary & Benefits

  • Salary - £16,000 - £18,000
  • Holiday - 25 days + bank holidays
  • Working Hours - 37.5 hours (Monday - Friday)
  • Workplace Pension
  • Initially office based and then a flexible home /office mix
  • Flexible working hours

There is also attached an Associate Project Manager Level 4 Apprenticeship which should be completed in around 18 - 24 months.

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