Business Analyst

  • Command Recruitment
  • 04/11/2021
Full time Information Technology Telecommunications Business Analyst CRM

Job Description

Major Arts & Entertainment business based in London are looking for a Business Analyst to assist them through a one year fixed term contract covering a maternity leaver. This is fantastic opportunity for you to work in a highly

rewarding organisation with excellent working conditions and hours. Our client is also keen for candidates to work in a hybrid model, working 3 days at the offices and 2 days at home.

Hours 9am-5pm or 10am-6pm,

Title: Interim Business Analyst - 1 year Fixed Contract

Main purpose of the job

To work on designated projects and priorities across the Group to:

  • Engage and communicate with business users and stakeholders
  • Gather business requirements and user stories that reflect business needs
  • Collect and analyse non-functional requirements
  • Process mapping and business modelling
  • Create acceptance tests based on requirements
  • Ensure the quality and business value of technology and digital solutions
  • Apply best practices for effective communication and problem-solving

Main Responsibilities

  • Analysis of Business Needs
  • Gather any information as required for ongoing projects to understand client needs, work in progress and effect a smooth handover and transition period for the interim role
  • Collect, understand, and communicate the business requirements for applications, projects, and features, translating these into written specifications or user stories.
  • Assist with the development of business cases for new projects and supplier tender exercises
  • Evaluate and investigate solutions using a range of approaches, including researching competitor products, commercially available solutions
  • Analyse and document business processes and appropriately model new processes that support the overall business objectives
  • Communicate and present requirements and solution specifications to stakeholders and delivery teams to gain buy-in for the proposed solution. Manage the approval and sign-off on documents and solutions as appropriate
  • Work with and maintain an effective set of business analysis tools and methodologies which are fit for purpose for the organisation

Delivery of Solutions

  • Support, facilitate, or execute acceptance tests, ensuring the delivered solution meets the business requirements and agreed quality criteria
  • Collaborate with development and technology teams to ensure the delivery of solutions to a high standard, and within agreed timescales and budget

Continuous Improvement

  • Identify efficiencies in business processes and solutions and where appropriate identify solutions which will support revenue generating activities
  • Be at the forefront of emerging technologies and understand their relevance
  • Gather, analyse, and report usage data or other such relevant data in support of measuring the performance of solutions
  • Manage own learning and continuous professional development relevant to the role; undertake any study or qualifications as required
  • Support a culture of information sharing, collaborative working and team working
  • Contribute to a culture of innovation and continuous improvement

PERSON SPECIFICATION

Essential Knowledge, Skills and Experience

  • Business analysis experience to identify user and stakeholder needs and define Digital Development and Technology solutions
  • Experience in gathering information and documenting business process analysis
  • Experience in communicating concepts and ideas to stakeholders at all levels within organisations, including oral and written presentations, proposals, technical specifications, and reports
  • Ability to simplify complex problems into component parts and evaluate systematically
  • Evidence of problem solving and providing effective creative solutions
  • The ability to conduct cost / benefit analysis

Technology

  • Experience in the application of Microsoft product including SharePoint, Visio, Microsoft Project, Jira, office systems and enterprise systems such as CRM and finance systems
  • Good understanding and interest in technology
  • Experience of working in Agile delivery environments with knowledge of scrum and Kanban methodologies or ability to learn and become operational in a short space of time

Project Management Skills

  • Good project planning, project management and delivery skills
  • Focus and drive, proven ability to deliver to deadlines
  • Consistently able to champion change and embrace new working practices
  • Flexibility to work to changed priorities or organisational needs
  • Ability to work consistently under pressure

People skills

  • Strong written and verbal communication skills, with experience of technical writing
  • Able to maintain positive relations with all user groups and stakeholders
  • Diplomacy and ability to communicate and engage with a broad range of stakeholders
  • Ability to negotiate and agree priorities with project stakeholders, resolving conflict where necessary
  • Experience of running workshops and working successfully with cross discipline teams
  • A strong team player, able to work collaboratively in a team environment

Continuous Improvement

  • Ability to work to and support a culture of continuous improvement
  • Commitment to delivering a high-quality service and high standard of work
  • Commitment to managing own learning and continuous professional development relevant to the role