Role Purpose:
To lead the business preparation and implementation of assisted scheduling system
Working with the BV IT team, the software vendor and key people within the business unit to construct a robust project plan. Accountable for ensuring effective implementation on time and within budget
Main Duties and Responsibilities:
- Working with Bureau Veritas IT team, software vendors and relevant business unit stakeholders to manage the project to completion
- During Project Life Cycle stages (Analysis, Design, Testing, Training, Implementation):-
- Facilitate & Lead Workshops to ensure business priorities are being met and sharing relevant information to teams and leadership
- Update / create Process & Procedure Workflows
- Responsible for Project Documentation & Stakeholder Sign Off (Project Initiation Document, High level Scope Requirements, Detailed Scope Requirements, Project Definition Report, User Test Cases)
- Setting & Managing Project Milestones & Deliverables
- Governance & Management Reporting.
- Managing issues, risk & escalations within the Project Team (Internal Business, Internal Central ISM, and External 3rd Party Teams).
- Weekly Project Meeting & Reporting of Actions, Issues, Risks
- Budget management
- Provision of regular and timely reporting of project progress to project team and senior leadership to ensure project milestones are being met, status updates and risks.
- Planning mitigation against risk and providing solutions to ensure progress is not interrupted
- Responsible for overall project success, cost, quality, customer outcomes and feedback
- Maintains all required project status documentation, issue reporting, and financials.
- Analyses customer business process for improvement and incorporation into the application development
- To work independently and capable of sharing knowledge and practices within a team environment.
- Perform the job within the framework of the BV Quality Assurance System, the Code of Ethics and the BV Group policy
Stakeholders
- Building relationships with Key business stakeholders (Bureau Veritas IT team at UK and Group level / Finance / Operational Teams / Software Vendors).
- Role model against core behaviours, BV values and code of ethics
Experience & Skills Required
- Demonstrable experience in leading business critical software implementation projects, ideally with Salesforce products
- Minimum of 5+ years' experience in project management
- Minimum of 5+ years' experience as a Business Analyst.
- Governance and Stakeholder management.
- Proven experience in being able to prioritise and organise to tight deadlines.
- 3rd Party Solution Integrations.
- (Desirable) SafesForce Field services integration
- Good technical background with Prince 2 qualifications and an Agile approach
- Strong understanding of project scoping, definition of customer requirements and how best to communicate these internally and externally
- Ability to lead discussions, gain agreement and manage expectations of a diverse stakeholder group
- Experience in guiding organisations and teams through systems change management.
- Highly flexible approach
- Excellent problem-solving skills and a proactive, solution-oriented approach
- Highly organised with good time management and administration
- Effective communicator and influencer, both verbally and in writing to peers and senior managers
- Strong MS Excel and reporting skills along with ability to work effectively with data and KPI's
- Strong commercial awareness