Sales Operations Executive

About Block

We are an IT innovation business, offering expert consultancy, business transformation and managed services that empower clients to do great things. We're passionate and enthusiastic about what we do, and we use our expertise along with our technical capability work in partnership with our clients to help increase productivity, accelerate growth and deliver outstanding user experiences through our technology and service propositions.

The Opportunity

As Sales Operations Executive you will key internal role in assisting the external sales team through the delivery of an efficient, effective and highly-accurate sales operations service.

Role Responsibilities

• Accurately enter client and opportunity data into SAP.
• Regularly cleanses client and opportunity data to ensure information is current.
• Support the Sales Operations team in analysing processes and procedures to ensure efficiency and effectiveness.
• Support the Sales Operations Manager in developing internal systems and processes and producing relevant reports.
• Create and deliver accurate client quotes in a timely manner.
• Communicate with clients by email/telephone in a friendly, helpful and efficient manner.
• Provide relevant information and contribute to client documentation including Sales Proposals & Scopes of Work.
• Complete vendor deal registrations to ensure competitive pricing advantage on all opportunities, and supports the negotiation of competitive terms with key suppliers.
• Escalates any client queries, concerns or complaints efficiently to the right members of the team in order to reach rapid resolution.

Skills, Knowledge & Experience

• Competent in Microsoft Office applications, specifically Excel, Word, PowerPoint and Outlook.
• Experience of working in an internal sales capacity, providing exceptional client service by email and/or telephone.
• Experience of working with SAP is desirable, although not essential.

What you need to do now

If you are looking for a challenging role and want to be part of a growing & innovative company . . . . Click "apply" now.

To be considered for this position, you must have full rights to work in the UK

BLOCK is an equal opportunities employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. This person specification is designed to help members of Interviewing Panels judge the qualities of interviewees in a systematic and consistent way and in accordance with BLOCK's equal opportunities policy.