Service Desk Manager

We are currently recruiting for a Service Desk Manager for one of our clients who provides IT Professional Services on some of the biggest programmes in the UK across sectors including Retail, Government, Financial Services, Insurance and more.

Your initial project will be assisting a client with improving and managing their Service Desk.

Responsibilities:

• Improve management of the desk & processes
• Manage a 3 man Service Desk
• Introducing a new low cost call system
• Implement new changes to increase productivity of the Service Desk

About you:

• Analytics Skills and Organised
• Experience and willingness to improve a Service Desk
• Knowledge of low cost and efficient product on the market e.g. alternative ticketing systems

Location: Chorley / Manchester

Salary: Competitive and depending on experience

This is a great opportunity to work on exciting projects, please click apply or email for more details!