Service Installation Technician Connectivity/Networking

We are working exclusively with our established and growing client to recruit 2 x Service Installation Technicians to join their remote team based in the Midlands.

The company are one of the UKs leading providers of connectivity and networking solutions and have gone through significant growth during the last year. They have a reputation for excellence and are looking for experienced candidates to join this exciting team.

You will be working closely with clients and in-house teams throughout The Midlands to deliver projects including installation and commissioning of 4G/5G solutions, and configuration and integration of all product offerings.

As a field-based Service Delivery Technician you will become an expert in Antenna selection and alignment, cellular spectrum analysis, RF modem configuration, WiFi deployment and networking, and during quiet installation periods, you will also support the Service Desk for technical customer support.

• Uphold the company's reputation of excellence by always maintaining a professional and positive image, providing excellent customer service whilst on site, and by leaving any service in the best possible state.
• Ensure timely and accurate install documentation including job notes, install photographs, admin of stock, and accurately recorded Health and Safety records etc.
• Working with other departments to ensure the customer has the best experience, ensuring you are operating in the most efficient manner.
• Ensure admin tasks are timely and accurate.
• Complete regular inspections and testing of company vehicle, equipment, and tools.
• Act in accordance to H&S legislation, minimising risks, operating safely, and ensuring a professional image.
• Ensuring project RAMs are accurate, signed, and filed correctly.
• Undertake a continuous training philosophy that helps achieve the company's goals.
• Assisting in covering the Service Desk when not on call outs.
• Being a team advocate and encouraging knowledge sharing within the team.
• Ensure Health and Safety requirements are met as detailed in the RAMs.
• Review Toolbox Talks periodically to ensure familiarity of risks and mitigation.
• Ensure your work is executed professionally at all times.
• Willingness to help out where needed on Special projects & Training events.
• Take meaningful photographs of installations ensuring they are clear and useful and stored accurately with other project documentation.

The Person:

• Previous experience in a similar role or that of a Service Delivery Technician/Installation Engineer
• Team player with the ability to effectively interact with a variety of individuals with different competencies and backgrounds.
• Ability to work unsupervised and under own initiatives to ensure high-quality delivery.
• Ability to handle multiple tasks simultaneously.
• Experience within a similar industry

Our client offers an unrivalled company culture and working environment. You will be supported and developed and will have the opportunity to work within a superb team of individuals.

As well as a competitive salary (circa 30k), the company offer a comprehensive benefits package including Remote/flexible working; Company pension scheme; 25 days a year holiday plus bank holidays; and Health & Dental Care.