Head of Client Services

Head of Client Services

Salary - £50,000 - £60,000

Permanent

Norwich, Norfolk

TEC Partners are seeking an experienced technology enthusiast with proven experience managing a sales team.

Do you have a solid grasp of business finance and are you able to contribute to company growth and profitability?

Can you make informed commercial decisions?

If yes, please read on…

In this fast-paced role, you will need to balance and prioritise your responsibilities, ensuring that sales are generated, and a robust pipeline is in place, as well as keeping on top of management responsibilities.

On a day-to-day basis, you will oversee and manage a team of Account Managers. You will ensure all department KPIs are met, such as opportunity management, sales targets and margins and will work with the team to secure profitable and deliverable solutions.

Working with existing customers, as well as identifying and on boarding new customers, you will be passionate about putting the customer first and will ensure the delivery of exceptional customer service.

Key responsibilities

Commercial acumen

Leadership skills with the ability to set individual and team objectives

Understanding of business finance - P&L, BS, GM & NP margins

Excellent analytical capabilities

Project management and delivery

Presentation skills - contributing facts and data to meetings

Key experience needed:

A minimum of 5 years' commercial sales management experience

A minimum of 5 years' experience advising and delivering technical solutions

Keywords: Account Manager, Account Management, Client Manager, Business Development, BDM, Commercial Manager, Managed Service Provider, MSP, Relationship Manager, People Manager, Team Leader,