Desktop Support Engineer

Desktop Support Engineer / Windows / Dell / Networking /

Location: Central London (Remote)

Salary: £30,000 - £45,000 dependent on experience + bens

Permanent

Currently recruiting for a leading blue-chip client who are looking to on-board a desktop support engineer with broad experience in areas such as windows, dell and networking protocols. Highly desirable would be any experience within the gaming and gambling industry.

This role will allow the opportunity for substantial remote based working.

Please apply for more information.

Responsibilities / Skills

• The successful candidate will be responsible for managing the site and the day to day activities to ensure customer SLA's are achieved and customer satisfaction is surpassed.
• Second level support of the client and application software on a range of laptops, PC's and servers.
• PC lifecycle
• Other activities including office moves and software installations
• Hardware break fix on PC's, Laptops and Printers
• Hours of work will be between mostly 09:30-18:00 although some flexibility in these hours is expected to meet work demands and be part of our global Infrastructure team and in a few rare cases expected to work on US/Sofia time zone.
• Aptitude for self-development, especially in terms of developing technical knowledge for new technologies and business applications.
• Good interpersonal skills - customer focused and collaborative.
• Team player with a passion for technology.
• Excellent oral and written communication skills
• Microsoft Windows server (Active Directory, GPO, DHCP and DNS)
• Microsoft Windows workstation
• Dell Laptop and Servers (PowerEdge Dell R Series/ EqualLogic PS Series)
• Basic network protocols knowledge
• Basic network patching knowledge
• Knowledge of ITIL concepts
• Linux (any flavour)- Preferred
• VoIP/PBX (Asterisk)-Preferred
• G-Suite- Strongly Preferred