Junior IT Support Technician

About our Client

With over 200 colleagues geographically spread all across the UK, our Client is an Industry Leader within Workforce Management & Employee Health. This Award-Winning Business saw a big increase in demand across 2020, winning several multi-million-pound contracts and projects.

About this role

We have helped our Client rapidly expand their Technology Team over the last 6 months, hiring 15+ fantastic people into their IT Team, from Graduates through to Senior Software Developers.

As part of their exciting growth plans and a big increase in employee headcount, our Client needs an additional IT Support Analyst to provide tech support to 200+ users (employees) based all around the UK and out of their Sheffield Office.

You will be tasked with providing telephone, remote, in-person, and live chat support, whilst getting involved with IT Projects such as software installations, system upgrades, and hardware fixes.

We are looking for an entry-level candidate with first-class people skills who is extremely keen and open to learning. The ideal candidate will hold an IT Qualification such as an A-Level, BTEC/HND/CompTIA.

Our Client will provide full training for the right person, but a lot of self-learning will be needed for you to succeed in this role.

What are we looking for?

• IT Qualification such as BTEC/HND/NVQ/A-Level/CompTIA+
• Some previous experience working in an IT Role (work experience/part-time)
• A peoples person who can effectively communicate with all personality types
• A resilient, attention to detail character.

So, what is in it for you?

If you have a passion and desire for a career in IT, this could be a fantastic gateway into gaining a career in one of the most in-demand sectors around!