Digital Account Manager

As a Digital Account Manager for PS Website Design you will be part of a fun, supportive team working with some of the UK's leading brands.

Digital Account Manager

Near Leeds

Salary £35k basic + bonus £55k OTE + Excellent Benefits

Working hours 8.30 - 5.30

PS Website Design is an expanding digital marketing agency located in the heart of Ilkley, near Leeds, West Yorkshire. We offer complete digital solutions, including Design & Branding, Web & Software Development, Search Engine Optimisation, Paid Advertising and Social Media Management.

Plus, everything is done in-house, giving our clients' direct contact with the team, greater control over their project and faster response times.

We are now on the lookout for a talented Digital Account Manager to join our growing team. Your role will be to deliver excellent customer service while meeting targets for profitability, budget and timescales. You'll be working closely with our Account Director, focusing on growth, client retention and strategic direction.

We're all working remotely just now, but you will be working from our modern offices in the long term. You'll need to have experience working within the digital industry as we're looking for someone who can hit the ground running. Over the past 11 years, we've built a reputation for delivering exceptional digital solutions with outstanding customer service.

Your responsibilities will include:

• Building and maintaining strong relationships with PS clients, understanding their businesses and ensuring they are taking advantage of the full range of PS services.

• Taking ownership of client works by managing every detail of projects, including: the brief, quotations, standards, and deadlines; you will proactively resolve issues to keep things running smoothly.

• Communicating effectively with clients, identifying scope change, reinforcing the value of PS works and managing expectations.

• Recommending appropriate services to maximise the revenue for the agency.

• Maintaining standards and processes, prioritising effectively, motivating the team to hit deadlines, and supporting directors with reports and invoicing information.

Required Qualifications

• Passionate, hard-working attitude and commitment to customer service.
• Minimum of 2 years' experience in managing client requirements, delivering results and project management.
• Background in creative and digital marketing solutions in a business or agency environment.
• Ability to provide strategic thinking for clients and identify upsell opportunities.
• Awareness of commercial objectives and business strategy.
• Excellent communication skills, friendly manner and professionalism that builds confidence.
• Experience in taking and fulfilling detailed briefs and running meetings.
• Ability to support team objectives and build positive relationships with colleagues.
• Self-starter determination with the ability to prioritise effectively and work independently to meet deadlines.
• A track record of delivering high standards with an attention to detail in a fast-paced environment.

Benefits

We are a friendly team and have regular social meetings (online for the moment) and a weekly PS team game. When office life starts again, you'll enjoy our amazing state of the art office which includes a barista coffee machine, modern breakout room with pool table, plus a monthly team breakfast. Throughout the year there are nights out with the team and a Christmas party to remember! It's not just a work thing - we all really like each other!

We also take career development and training seriously and as we continue to grow, we envisage your skills and personal development to do the same. Other perks include 25 days holiday + a day off on your birthday and PS operates a pension and private healthcare scheme.

How to apply for this Digital Account Manager job near Leeds

If you have the skills and experience and feel you can make a difference, then please click "apply" today. Watch out for an email enabling you to update your profile and application.

How to apply for the Digital Account Manager role:

If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.

You must be eligible to work in the UK.

Other suitable skills and experience includes: Account Management, Project Coordinator, Computer and IT jobs Leeds, IT jobs Yorkshire, Media, Communications and Writing, Advertising and Marketing, Creative Agency