1st Line Support Analyst

Job Title: Technical Support Analyst
Location: Bromley / Orpington, Kent
Salary: up to £25,000 neg
Experience: 12 Months +

Vertex IT Solutions is working with a client focused MSP who are looking to expand their team. Our client has been operational for over 20 years and support clients across Financial Services, Education and Aviation.

The Successful candidate will be expected to work 1st / 2nd line Support working within the Service Desk structure and onsite with client within the education sector.

Technical Requirements:

• Providing 1st and 2nd line support to clients within the Education sector.
• Configure, deploy, maintain, troubleshoot desktops, laptops, printers, mobile and telephone equipment.
• Extensive Microsoft and Google application support.
• Windows server administration, backups, storage management, restores & updates.
• Software support including management and deployment.
• Infrastructure support, including network, Wi-Fi & LAN.
• AV & VOIP support.
• Co-ordinating third-party vendors and support service.