Global Service Bureau Specialist (1pm-9pm Shift)
- DTCC
- Wrexham, Clwyd
- 06/10/2021
Full time
Information Technology
Telecommunications
Job Description
Are you ready to explore a world of possibilities?
Join our DTCC family, and you'll grow your expertise and become the best version of you. As you embark on a new journey, you'll seek challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.
Why You'll Love This Job:
Being a member of the Global Service Bureau team you will excel in delivering range of tasks and procedures and excels in delivering a quality client experience for new and existing ALERT clients. A keen eye for detail, a focus on excellent customer service and ability to handle a multifaceted workload are essential qualities for a successful specialist!
Your Primary Responsibilities:
Actively handling multiple projects taking responsibility for meeting required turn-around time commitments (in line with departmental benchmarks/metrics) and with the highest level of accuracy.
Assessing the volume and quality of the data received from clients whilst actively communicating with them to complete data upload requirements and to clarify any potential issues, raising problems promptly.
Setting up and maintain client Standing Settlement Instructions.
Reviewing data received from clients with the subsequent action of uploading it into the database.
Ensure that all missing required information and non-complaint instructions are validated with the client and accurate.
Ability to manage a busy caseload and prioritize where needed.
**NOTE: The Primary Responsibilities of this role are not limited to the details above. **
Talents Needed For Success:
Bachelor's Degree preferred but not essential
Previous data entry and analysis experience highly desirable
Knowledge of the Financial Markets desirable but not essential
Ability to work well in a team
MS Office
We offer top class training and development for you to be an asset in our organization!
Note this role comes with an attractive shift allowance of 3500 per annum
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Join our DTCC family, and you'll grow your expertise and become the best version of you. As you embark on a new journey, you'll seek challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.
Why You'll Love This Job:
Being a member of the Global Service Bureau team you will excel in delivering range of tasks and procedures and excels in delivering a quality client experience for new and existing ALERT clients. A keen eye for detail, a focus on excellent customer service and ability to handle a multifaceted workload are essential qualities for a successful specialist!
Your Primary Responsibilities:
Actively handling multiple projects taking responsibility for meeting required turn-around time commitments (in line with departmental benchmarks/metrics) and with the highest level of accuracy.
Assessing the volume and quality of the data received from clients whilst actively communicating with them to complete data upload requirements and to clarify any potential issues, raising problems promptly.
Setting up and maintain client Standing Settlement Instructions.
Reviewing data received from clients with the subsequent action of uploading it into the database.
Ensure that all missing required information and non-complaint instructions are validated with the client and accurate.
Ability to manage a busy caseload and prioritize where needed.
**NOTE: The Primary Responsibilities of this role are not limited to the details above. **
Talents Needed For Success:
Bachelor's Degree preferred but not essential
Previous data entry and analysis experience highly desirable
Knowledge of the Financial Markets desirable but not essential
Ability to work well in a team
MS Office
We offer top class training and development for you to be an asset in our organization!
Note this role comes with an attractive shift allowance of 3500 per annum
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
About DTCC