Job Description
1st LINE SUPPORT ANALYST - *BRAND NEW OPPORTUNITY*
Salary: £24,000 - £30,000 D.O.E
Location: Farnborough, England.
Key Words: Tickets, Helpdesk, O365
The key elements of the role are:
Serve as the first point of contact for customers seeking technical assistance
Action, track and monitor calls within the incident management database to the point of closure
Ensure all calls are administered in a...... click apply for full job details