Operations Manager - Software Consultancy

After another year of growth, this Milton Keynes based Software Consultancy are looking to appoint an Operations Manager. This is a key role with huge potential and the expected trajectory to develop into an Operations Director position as the business evolves.

Responsibilities

• Owning and improving operations procedures and systems
• Hiring, training and mentoring a team of technical and professional consultants
• Overseeing the support and service function of the business
• Managing key relationships with customers and suppliers
• Financial budget management
• Overseeing project governance and delivery

Desired skills and experience

• Strong people management experience ideally within a professional services / consultancy environment
• Experience improving service levels and overall team performance
• Excellent communication, relationship building and stakeholder management skills
• Technical exposure - you will manage and lead developers and implementation consultants
• Ability to hire and inspire a team
• Senior management experience with the ability to contribute to business strategy

The role will be home based yet the team meet at the Milton Keynes office twice a week. For somebody with the above skills and experience the client will pay up to £70,000.