1st Line Support - Graduate role

£24K + Benefits

Staines - This is an Office based position

Work within corporate IT/Operations and report to the IT Director. My client is a global logistics company with numerous offices in 25 countries.

This international company is looking to recruit a 1st line Customer Support individual to join an experience IT team based in Staines.

This role would suit a graduate with a BSc in Computer or someone with one or two years' experience as a 1st line help desk.

Your Role

• Complete IT inductions for new employees and new application/system users.
• Provide application and system training to employees.
• Assist with first line IT support via the global IT service desk.
• Assist the team and management with the purchase and set up of new IT equipment.
• Provide ad-hoc support to the team.

Key Skills

• Skilled in Microsoft Office 365 including, but not limited to, Outlook, Excel, Word, Access, Power Point.
• Exposure to SQL database would be desirable
• Exposure to Programming desirable
• Excellent communication skills
• High attention to detail
• Excellent organisation skills with the ability to prioritise and work flexibly.
• Logical and methodical thinker.
• Full Drivers Licence Required.

Blue Juice Recruitment Ltd acts as an employment agency for the supply of permanent, temporary, contract and interim personnel and an equal opportunities employer.

We would like to thank you for your application and unfortunately, due to the high volume of applications received, if you have not received any correspondence from us within 7 days, your application has been unsuccessful on this occasion.

Submitting your cv application you are providing your expressed permission for Blue Juice to share both your details with our clients and prospects in consideration for this role and similarly to retain your information on our database of professional applicants to contact with regard comparable jobs for the next two-years. If you require any further information on this statement, please contact us