IT Helpdesk Assistant

IT Helpdesk Assistant - Up to £35,000

Market Leading Law Firm - Central London - Up to £35,000

Your new role
I'm looking to speak with 1st/2nd Line Support Analysts from a Legal/Professional Services background. You will be assisting end user queries on the phone and deskside, ranging from junior-to-senior level staff/stakeholders. 35-40 hour weeks within shifts ranging from 8am-6pm. There will be an out of hours shift rota which is implemented every 6-8 weeks.

What you'll need to succeed

• Minimum 2+ years experience in a similar role (Legal background advantageous)
• Windows 10, AD & Group Policy
• Citrix (XenDesktop)
• MDM Support & InTune (iOS, Android etc)
• Networking (LAN & Routers/Switches - CompTIA A+ can help)
  
  Desirable:
• Any IT Quals (MCP, MCSE etc)
• BigHand (Or any digital dictation knowledge)
  
  What you need to do now
  If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
  If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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