Senior IT Support Analyst - Active Directory/Powershell/Intune/MDM/o365/Azure/AWS/Duo/Zoom/Slack/Confluence/JIRA
We are currently looking for a Senior IT Support Analyst with a strong interest and background within infrastructure support around Azure technologies and services, o365, creating and using Powershell scripts, MDM and Intune.
This is a great opportunity for someone looking to grow their skills and build a career internally with this Fintech company.
The Person
You will have a background and strong experience to date working within support with a broad and deep knowledge of server and desktop operating systems, network as well as Cloud offerings. This experience will have been gained not only supporting end users but working on technology projects and seeing those projects through to completion.
Additionally you will have experience of providing support services for Windows Server, Exchange, SQL, SharePoint, o365 deployment and training, creating, using and sharing PowerShell scripts, experienced with video conferencing solutions.
The Role
Working with an established, friendly and technology hungry IT support team, you will be providing software, hardware and network support to our clients customer base as well as supporting 500+ end users with issues relating to Active Directory, o365, Azure, AWS, Duo, Authenticator Security, Zoom, Slack, Confluence and JIRA. Monitoring open calls, ensuring resolutions, ensure tickets are triaged, resolved or escalated within the teams SLA's as well as working on a number of technical projects.
The Company
Not only is this company one of the market leaders in financial software, they are also one of the UK's fastest growing Fintech organisations, utilising cutting edge technologies to benefit their clients.
They are strong believers in investing in their employees and passionate about the products they produce and actively encourage their employees to grow and expand their experience and skill set as much as possible and will help you every step of the way!
Situated in new state of the art offices in South West London, they offer an innovative, independent working environment alongside a first class benefits package. A collaborative working environment and technology is at the heart of what they do. The teams love to explore and experiment with new tech that can improve their customer experience and tools to boost the development and testing process.
Your CV will not be submitted for this or any other role without your prior approval.
Crown Heath Associates acts as both an Employment Agency and Employment Business.
Please note we can only consider applications from candidates who have the right to work in the UK.
Senior IT Support Analyst - Active Directory/Powershell/Intune/MDM/o365/Azure/AWS/Duo/Zoom/Slack/Confluence/JIRA