Salesforce Solution Architect

Salesforce Solutions Architect

Day Rate - £500 - £550/Day

Project Information:

• In depth knowledge of Salesforce Service Cloud and explicitly experience of using it in a Call Centre environment operating at a large scale (must have)
• Experience of integrating a virtual contact centre with Salesforce (must have)
  • Specifically experience of Genesis Pure Cloud (should have)
• Knowledge of specific integration patterns and tools for the Salesforce platform (must have)
  • Specifically a good knowledge of Salesforce connect (external objects) to integrate with APIs (must have)
• Knowledge of industry standard integration patterns (must have)

• Delivering technical architecture, across multiple programs according standards & departmental expectations
• Leading and guiding introduction, design & continuous development of CI/CD across the SalesForce ecosystem, engaging with other key stakeholders
• Designing integration architecture, data architecture, overall solution architecture and business/process architecture
• Regularly attending and contributing (weekly) Technical Design Authority meetings and have a detailed understanding of the product roadmap
• Designing and implementing specific SFDC designs for the environment and deliver technical solutions
• Implementing and maintaining high standards of solution design and implementation
• Leading client meetings to gather business requirements and translate them into technical solutions
• Working according to any processes (e.g. Scrum, Agile, CI/CD etc.)

Requirements

• Minimum 5-years experience designing Salesforce solutions, preferably within a retail / ecommerce technology Salesforce Partner
• Strong operational knowledge of as well as Salesforce Certifications in Sales, Service, Community, Marketing clouds.
• Experience documenting end to end solutions.
• Strong track record in data modelling, Cloud architecture, SalesForce, integration technologies, performance and scalability architecture
• Self-started and possesses a strong initiative to find ways to implement improvements to solutions, systems, and processes.
• Capable and organised communicator who is proficient in working with customers as well as globally, dispersed teams.
• Genesis Pure Cloud
• Salesforce Connect

Day Rate - £500 - £550/Day

Salesforce Solutions Architect