Overview
We are seeking a proactive and customer-focused 2nd Line IT Support Engineer to join our growing IT team supporting schools across an Academy Trust based in and around Uttoxeter.
The successful candidate will provide day-to-day technical support to staff and students across multiple school sites, acting as an escalation point for First Line Support and helping to maintain reliable, secure and effective IT services.
This is a hands-on role suited to an experienced school IT technician looking to develop their skills within a supportive team environment.
Key Responsibilities
Technical Support
Act as an escalation point for incidents and service requests passed from First Line Support.
Diagnose and resolve issues relating to Windows devices, Microsoft 365, user accounts, printing, network connectivity and educational software.
Support staff and students with day-to-day IT issues both remotely and on-site.
Configure, deploy and maintain laptops, desktops, tablets and peripheral devices.
Support classroom technology including interactive displays, projectors, audio-visual equipment and printing solutions.
Maintain accurate asset records and technical documentation.
Escalate complex infrastructure issues to senior members of the IT team when required.
Microsoft 365 Administration
Administer Microsoft 365 user accounts, licensing and permissions.
Manage Microsoft Entra ID user accounts and security groups.
Support Exchange Online, Teams, OneDrive and SharePoint.
Assist with onboarding and offboarding staff through joiner, mover and leaver processes.
Support Microsoft Intune device management activities.
Assist with implementation of security and compliance policies.
Networking Support
Troubleshoot wired and wireless network issues.
Support switches, wireless access points, DHCP, DNS and VLAN configurations under guidance from senior engineers.
Assist with network documentation and monitoring.
Liaise with third-party suppliers where appropriate.
Education Technology Support
Support Management Information Systems (MIS) and associated educational software.
Provide support during examination periods and key school events.
Maintain classroom and curriculum technology.
Support safeguarding, filtering and monitoring solutions in accordance with Trust policies.
Team Working
Work collaboratively with colleagues across all Trust schools.
Provide excellent customer service to teaching and support staff.
Contribute to continuous improvement of IT services.
Share knowledge and best practice with other members of the IT team.
Participate in team meetings, training and professional development activities.
Essential Requirements
Experience
Previous experience working within a school, academy trust or educational environment.
Minimum two years' experience in an IT support role.
Experience supporting Microsoft 365 environments.
Experience troubleshooting Windows 10 and Windows 11 devices.
Experience supporting printers, classroom technology and educational systems.
Experience using an IT service desk or ticket management system.
Technical Knowledge
Microsoft 365 administration.
Microsoft Entra ID user management.
Windows 11 / Windows Server
Active Directory administration.
Basic networking including:
TCP/IP
DNS
DHCP
VLAN concepts
Wireless networking
Device deployment and management.
Personal Skills
Excellent problem-solving ability.
Strong communication and customer service skills.
Ability to manage competing priorities.
Professional and approachable manner.
Commitment to safeguarding and data security.
Full UK driving licence and access to a vehicle.
Desirable Requirements
Microsoft 365 Fundamentals (MS-900).
Microsoft Endpoint Administrator Associate (MD-102).
CompTIA Network+.
Cisco CCNA.
Experience with Microsoft Intune.
Experience with SharePoint administration.
Experience supporting MIS systems such as Arbor, Bromcom or SIMS.
PowerShell knowledge.
Working Arrangements
Salary: £28,000 – £30,000 per annum depending on experience. The top of the range will typically apply to candidates with 3+ years’ relevant experience and/or a relevant certification (e.g. MS-900, MD-102, Network+, CCNA).
Location: Academy Trust schools based in and around Uttoxeter
Contract: Full Time, Full Year
Hours: 37.5 hours per week, Monday to Friday, 08:00 - 17:00
Travel: Regular travel between Trust schools required. Team members travel directly to their assigned site each morning; mileage is not paid for this travel.
DBS Check: Enhanced DBS required
Why Join Us?
Varied role across multiple schools.
Supportive and collaborative IT team.
Investment in training and certification.
Opportunity to develop into a 3rd Line or Network Manager role as part of a growing Trust and IT team.
Standard Trust pension scheme.
25 days annual leave plus bank holidays.
Laptop provided.
Varied work with opportunities to learn new skills.
Meaningful work supporting education and improving outcomes for young people.
How to Apply
To apply, please email your CV to hello@evolveitsupport.co.uk.
16/07/2026
Full time
Overview
We are seeking a proactive and customer-focused 2nd Line IT Support Engineer to join our growing IT team supporting schools across an Academy Trust based in and around Uttoxeter.
The successful candidate will provide day-to-day technical support to staff and students across multiple school sites, acting as an escalation point for First Line Support and helping to maintain reliable, secure and effective IT services.
This is a hands-on role suited to an experienced school IT technician looking to develop their skills within a supportive team environment.
Key Responsibilities
Technical Support
Act as an escalation point for incidents and service requests passed from First Line Support.
Diagnose and resolve issues relating to Windows devices, Microsoft 365, user accounts, printing, network connectivity and educational software.
Support staff and students with day-to-day IT issues both remotely and on-site.
Configure, deploy and maintain laptops, desktops, tablets and peripheral devices.
Support classroom technology including interactive displays, projectors, audio-visual equipment and printing solutions.
Maintain accurate asset records and technical documentation.
Escalate complex infrastructure issues to senior members of the IT team when required.
Microsoft 365 Administration
Administer Microsoft 365 user accounts, licensing and permissions.
Manage Microsoft Entra ID user accounts and security groups.
Support Exchange Online, Teams, OneDrive and SharePoint.
Assist with onboarding and offboarding staff through joiner, mover and leaver processes.
Support Microsoft Intune device management activities.
Assist with implementation of security and compliance policies.
Networking Support
Troubleshoot wired and wireless network issues.
Support switches, wireless access points, DHCP, DNS and VLAN configurations under guidance from senior engineers.
Assist with network documentation and monitoring.
Liaise with third-party suppliers where appropriate.
Education Technology Support
Support Management Information Systems (MIS) and associated educational software.
Provide support during examination periods and key school events.
Maintain classroom and curriculum technology.
Support safeguarding, filtering and monitoring solutions in accordance with Trust policies.
Team Working
Work collaboratively with colleagues across all Trust schools.
Provide excellent customer service to teaching and support staff.
Contribute to continuous improvement of IT services.
Share knowledge and best practice with other members of the IT team.
Participate in team meetings, training and professional development activities.
Essential Requirements
Experience
Previous experience working within a school, academy trust or educational environment.
Minimum two years' experience in an IT support role.
Experience supporting Microsoft 365 environments.
Experience troubleshooting Windows 10 and Windows 11 devices.
Experience supporting printers, classroom technology and educational systems.
Experience using an IT service desk or ticket management system.
Technical Knowledge
Microsoft 365 administration.
Microsoft Entra ID user management.
Windows 11 / Windows Server
Active Directory administration.
Basic networking including:
TCP/IP
DNS
DHCP
VLAN concepts
Wireless networking
Device deployment and management.
Personal Skills
Excellent problem-solving ability.
Strong communication and customer service skills.
Ability to manage competing priorities.
Professional and approachable manner.
Commitment to safeguarding and data security.
Full UK driving licence and access to a vehicle.
Desirable Requirements
Microsoft 365 Fundamentals (MS-900).
Microsoft Endpoint Administrator Associate (MD-102).
CompTIA Network+.
Cisco CCNA.
Experience with Microsoft Intune.
Experience with SharePoint administration.
Experience supporting MIS systems such as Arbor, Bromcom or SIMS.
PowerShell knowledge.
Working Arrangements
Salary: £28,000 – £30,000 per annum depending on experience. The top of the range will typically apply to candidates with 3+ years’ relevant experience and/or a relevant certification (e.g. MS-900, MD-102, Network+, CCNA).
Location: Academy Trust schools based in and around Uttoxeter
Contract: Full Time, Full Year
Hours: 37.5 hours per week, Monday to Friday, 08:00 - 17:00
Travel: Regular travel between Trust schools required. Team members travel directly to their assigned site each morning; mileage is not paid for this travel.
DBS Check: Enhanced DBS required
Why Join Us?
Varied role across multiple schools.
Supportive and collaborative IT team.
Investment in training and certification.
Opportunity to develop into a 3rd Line or Network Manager role as part of a growing Trust and IT team.
Standard Trust pension scheme.
25 days annual leave plus bank holidays.
Laptop provided.
Varied work with opportunities to learn new skills.
Meaningful work supporting education and improving outcomes for young people.
How to Apply
To apply, please email your CV to hello@evolveitsupport.co.uk.
Permanent role in Portsmouth Salary up to £65k 2 days a month onsite Business Continuity Manager/ISO 22301 Audit and full life cycle implementation Location: Portsmouth (hybrid) Type: Permanent, Full-time The role You will be responsible for designing, implementing, and continuously improving the Business Continuity Management System (BCMS) in line with ISO 22301 and industry best practice. Working across the organisation, you will maintain BC policies and procedures, ensure clear governance and accountability, and lead Business Impact Analyses for critical systems and services. You will assess recovery priorities, define RTOs and RPOs, and ensure everything aligns with the organisations risk appetite - while staying ahead of emerging threats, including those arising from AI-enabled systems and third-party dependencies. A significant part of the role involves testing and exercising. You will design and deliver a structured testing framework, develop scenario-based exercises ranging from cyber incidents and data breaches to physical simulations such as fire evacuations and flood response, and deliver Exercise-in-a-Box (EiaB) programmes for IT teams and business units. Post-exercise debrief and improvement tracking will be central to how you close the loop and build genuine resilience. Key takeaways: Formal ISO 22301 certification is a firm requirement - either as a Lead Implementer or Lead Auditor. You must have a thorough, working knowledge of the standard, including having independently led a full implementation life cycle. Given the various testing phases involved, this level of experience typically represents at least a year of dedicated hands-on work, and must have been led by the individual rather than as part of a broader team. The ability to independently conduct Business Impact Analyses is critical, particularly across IT and infrastructure functions. The candidate must bring genuine expertise here - this is not a role where on-the-job learning in this area is acceptable. Solid experience in continuity testing is required, with the ability to build and own a testing framework from the ground up. The candidate must have a track record of leading both the planning and execution of testing activities in their own right, rather than playing a supporting role within a team. On the client side, you will oversee business continuity and disaster recovery readiness across managed client environments, working closely with service delivery teams to ensure recovery solutions are defined, tested, and compliant with SLAs and contractual obligations. You will also support client audits and due diligence activity as needed. What we're looking for: Demonstrable experience in a Business Continuity, Resilience, or BCDR management role, ideally within a managed services or technology services environment Strong working knowledge of ISO 22301 and practical experience implementing or maintaining a certified BCMS Hands-on experience conducting Business Impact Analyses, defining RTOs and RPOs, and translating findings into actionable recovery strategies Proven ability to design, deliver, and evaluate continuity exercises - including scenario-based simulations and Exercise-in-a-Box programmes Experience conducting system-level BC audits and driving remediation across technical and business teams Confidence operating at a senior level, presenting to leadership and communicating complex risk and resilience topics clearly Familiarity with related disciplines including cybersecurity, data protection (DPIA), and AI governance is advantageous Why join us This is a business-critical role with genuine breadth. You will have the autonomy to shape strategy, influence culture, and make a visible difference to how a large, growing MSP manages risk and resilience. The organisation takes continuity seriously, and you will have the mandate and the support to build something that lasts. You will work alongside experienced teams in Assurance, Service Delivery, and IT, with exposure to a diverse and complex client portfolio. Hybrid working is available across the London and Portsmouth offices. How to apply If you have the experience and drive to take ownership of business continuity at scale, we would love to hear from you. Please apply with your CV and a brief covering note outlining your most relevant experience. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy. Computappoint do not use AI to filter or assess candidates, we use experienced and dedicated recruiters, who want to match the best people to roles.
22/07/2026
Full time
Permanent role in Portsmouth Salary up to £65k 2 days a month onsite Business Continuity Manager/ISO 22301 Audit and full life cycle implementation Location: Portsmouth (hybrid) Type: Permanent, Full-time The role You will be responsible for designing, implementing, and continuously improving the Business Continuity Management System (BCMS) in line with ISO 22301 and industry best practice. Working across the organisation, you will maintain BC policies and procedures, ensure clear governance and accountability, and lead Business Impact Analyses for critical systems and services. You will assess recovery priorities, define RTOs and RPOs, and ensure everything aligns with the organisations risk appetite - while staying ahead of emerging threats, including those arising from AI-enabled systems and third-party dependencies. A significant part of the role involves testing and exercising. You will design and deliver a structured testing framework, develop scenario-based exercises ranging from cyber incidents and data breaches to physical simulations such as fire evacuations and flood response, and deliver Exercise-in-a-Box (EiaB) programmes for IT teams and business units. Post-exercise debrief and improvement tracking will be central to how you close the loop and build genuine resilience. Key takeaways: Formal ISO 22301 certification is a firm requirement - either as a Lead Implementer or Lead Auditor. You must have a thorough, working knowledge of the standard, including having independently led a full implementation life cycle. Given the various testing phases involved, this level of experience typically represents at least a year of dedicated hands-on work, and must have been led by the individual rather than as part of a broader team. The ability to independently conduct Business Impact Analyses is critical, particularly across IT and infrastructure functions. The candidate must bring genuine expertise here - this is not a role where on-the-job learning in this area is acceptable. Solid experience in continuity testing is required, with the ability to build and own a testing framework from the ground up. The candidate must have a track record of leading both the planning and execution of testing activities in their own right, rather than playing a supporting role within a team. On the client side, you will oversee business continuity and disaster recovery readiness across managed client environments, working closely with service delivery teams to ensure recovery solutions are defined, tested, and compliant with SLAs and contractual obligations. You will also support client audits and due diligence activity as needed. What we're looking for: Demonstrable experience in a Business Continuity, Resilience, or BCDR management role, ideally within a managed services or technology services environment Strong working knowledge of ISO 22301 and practical experience implementing or maintaining a certified BCMS Hands-on experience conducting Business Impact Analyses, defining RTOs and RPOs, and translating findings into actionable recovery strategies Proven ability to design, deliver, and evaluate continuity exercises - including scenario-based simulations and Exercise-in-a-Box programmes Experience conducting system-level BC audits and driving remediation across technical and business teams Confidence operating at a senior level, presenting to leadership and communicating complex risk and resilience topics clearly Familiarity with related disciplines including cybersecurity, data protection (DPIA), and AI governance is advantageous Why join us This is a business-critical role with genuine breadth. You will have the autonomy to shape strategy, influence culture, and make a visible difference to how a large, growing MSP manages risk and resilience. The organisation takes continuity seriously, and you will have the mandate and the support to build something that lasts. You will work alongside experienced teams in Assurance, Service Delivery, and IT, with exposure to a diverse and complex client portfolio. Hybrid working is available across the London and Portsmouth offices. How to apply If you have the experience and drive to take ownership of business continuity at scale, we would love to hear from you. Please apply with your CV and a brief covering note outlining your most relevant experience. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy. Computappoint do not use AI to filter or assess candidates, we use experienced and dedicated recruiters, who want to match the best people to roles.
Technical Architect (Associate Manager) Location: Newcastle Hybrid Working: Minimum 3 days per week within our Newcastle, Cobalt business park office. Please Note: Due to the nature of client work you will be undertaking, you will need to be willing to go through a Security Clearance process as part of this role, which requires 5+ years UK address history at the point of application. Note - this is due to client requirements. As an Architect within Accenture, you will: Review and apply the technical architecture requirements for solutions Input into final decisions regarding hardware, network products, system software and security. Work within a hybrid customer facing/internal role. Work hands on with the appropriate technology stacks applicable to your projects Qualification The following skills and experience for this role: Mandatory Skills: The ability to define and differentiate between non-functional and functional requirements Familiar at depth with key design patterns and principles Identify requirements and translate into actionable design documentation Able to communicate appropriately with both technical and non-technical stakeholder audiences At least one of the following: Experience with working in a DevOps oriented environment Experience of the Software Development within an enterprise environment Experience of testing both functional and non-functional aspects of systems Experience of leading a small team or providing technical leadership as an SME to a wider group Experience of presenting solutions to various governance review boards incl. C-suite level. Set yourself apart: Continually identify new technologies and approaches to form opinions on applicability to projects Experienced in conducting solution reviews measured against key design and delivery metrics Experienced in mentoring and developing junior staff in terms of their skills related to Architecture What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required for this role, as there may be occasions where time onsite with clients and partners is needed to deliver the first class services we're known for. Hybrid working applies, with a minimum of three days onsite per week at our Newcastle Cobalt office.
22/07/2026
Full time
Technical Architect (Associate Manager) Location: Newcastle Hybrid Working: Minimum 3 days per week within our Newcastle, Cobalt business park office. Please Note: Due to the nature of client work you will be undertaking, you will need to be willing to go through a Security Clearance process as part of this role, which requires 5+ years UK address history at the point of application. Note - this is due to client requirements. As an Architect within Accenture, you will: Review and apply the technical architecture requirements for solutions Input into final decisions regarding hardware, network products, system software and security. Work within a hybrid customer facing/internal role. Work hands on with the appropriate technology stacks applicable to your projects Qualification The following skills and experience for this role: Mandatory Skills: The ability to define and differentiate between non-functional and functional requirements Familiar at depth with key design patterns and principles Identify requirements and translate into actionable design documentation Able to communicate appropriately with both technical and non-technical stakeholder audiences At least one of the following: Experience with working in a DevOps oriented environment Experience of the Software Development within an enterprise environment Experience of testing both functional and non-functional aspects of systems Experience of leading a small team or providing technical leadership as an SME to a wider group Experience of presenting solutions to various governance review boards incl. C-suite level. Set yourself apart: Continually identify new technologies and approaches to form opinions on applicability to projects Experienced in conducting solution reviews measured against key design and delivery metrics Experienced in mentoring and developing junior staff in terms of their skills related to Architecture What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required for this role, as there may be occasions where time onsite with clients and partners is needed to deliver the first class services we're known for. Hybrid working applies, with a minimum of three days onsite per week at our Newcastle Cobalt office.
Systems Engineer - Defence / MOD Programme Location: Cheltenham (3-4 days onsite per week) Duration: 12 months + Start Date: ASAP Hours: 37.5 per week Hourly Rate: £100 Per hour Inside IR35 Are you a high-calibre System Engineer looking to support a major MOD defence programme, contributing to the design, integration, and assurance of complex, mission-critical systems that underpin national security. This is a rare opportunity to work at the forefront of secure systems engineering in a highly regulated defence environment, where your expertise will directly influence the resilience, performance, and safety of next-generation systems. You will join a collaborative, multidisciplinary engineering team operating at the intersection of systems engineering, digital transformation, and secure infrastructure delivery. Key Responsibilities System Design & Engineering Design end-to-end system solutions aligned to functional, non-functional, and operational requirements Develop and maintain system architectures, technical specifications, and interface control documentation Support system build, configuration, integration, testing, and deployment activities across complex environments Integration & Technical Assurance Integrate systems across infrastructure, applications, networks, and secure services Ensure compliance with security, resilience, and MOD-grade assurance standards Identify, assess, and manage technical risks, dependencies, and system-level issues Operations & Through-Life Support Support systems through transition into live service and operational environments Diagnose and resolve complex system performance and reliability issues Provide technical input into change, incident, and problem management processe Stakeholder & Delivery Collaboration Translate operational and business requirements into robust technical solutions Collaborate with architects, engineers, developers, delivery managers, and defence stakeholders Communicate complex engineering concepts clearly across both technical and non-technical audiences Essential Skills & Experience Proven experience as a System Engineer (or similar systems-focused technical role) Strong understanding of full system lifecycle delivery (requirements through to live operation) Experience integrating systems in complex, multi-technology environments Strong troubleshooting, analytical, and problem-solving capability Excellent written and verbal communication skills Desirable Skills & Experience Experience with cloud, hybrid, or distributed system architectures Exposure to secure, regulated, defence, or mission-critical environments Knowledge of systems engineering, enterprise architecture, or service management frameworks Experience working in Agile, DevOps, or iterative delivery environments Qualifications Degree (or equivalent experience) in Engineering, Computer Science, or a related discipline Relevant systems engineering or technical certifications (desirable) SFIA 4-5 Please note that this role requires an active UK Security Clearance. If you are qualified and interested, please apply or email (url removed)
22/07/2026
Contractor
Systems Engineer - Defence / MOD Programme Location: Cheltenham (3-4 days onsite per week) Duration: 12 months + Start Date: ASAP Hours: 37.5 per week Hourly Rate: £100 Per hour Inside IR35 Are you a high-calibre System Engineer looking to support a major MOD defence programme, contributing to the design, integration, and assurance of complex, mission-critical systems that underpin national security. This is a rare opportunity to work at the forefront of secure systems engineering in a highly regulated defence environment, where your expertise will directly influence the resilience, performance, and safety of next-generation systems. You will join a collaborative, multidisciplinary engineering team operating at the intersection of systems engineering, digital transformation, and secure infrastructure delivery. Key Responsibilities System Design & Engineering Design end-to-end system solutions aligned to functional, non-functional, and operational requirements Develop and maintain system architectures, technical specifications, and interface control documentation Support system build, configuration, integration, testing, and deployment activities across complex environments Integration & Technical Assurance Integrate systems across infrastructure, applications, networks, and secure services Ensure compliance with security, resilience, and MOD-grade assurance standards Identify, assess, and manage technical risks, dependencies, and system-level issues Operations & Through-Life Support Support systems through transition into live service and operational environments Diagnose and resolve complex system performance and reliability issues Provide technical input into change, incident, and problem management processe Stakeholder & Delivery Collaboration Translate operational and business requirements into robust technical solutions Collaborate with architects, engineers, developers, delivery managers, and defence stakeholders Communicate complex engineering concepts clearly across both technical and non-technical audiences Essential Skills & Experience Proven experience as a System Engineer (or similar systems-focused technical role) Strong understanding of full system lifecycle delivery (requirements through to live operation) Experience integrating systems in complex, multi-technology environments Strong troubleshooting, analytical, and problem-solving capability Excellent written and verbal communication skills Desirable Skills & Experience Experience with cloud, hybrid, or distributed system architectures Exposure to secure, regulated, defence, or mission-critical environments Knowledge of systems engineering, enterprise architecture, or service management frameworks Experience working in Agile, DevOps, or iterative delivery environments Qualifications Degree (or equivalent experience) in Engineering, Computer Science, or a related discipline Relevant systems engineering or technical certifications (desirable) SFIA 4-5 Please note that this role requires an active UK Security Clearance. If you are qualified and interested, please apply or email (url removed)
Senior Front End Engineer - USA Tech Team Overall Ambition Solve some of today's most complex hospitality challenges by building intuitive, high-performing digital experiences using modern frontend technologies. Help shape the technical direction of our customer-facing applications whilst delivering exceptional experiences across the USA. What We're Looking For We're looking for a Senior Front End Engineer to join our passionate, lean, agile, fast-growing and evolving technology team on a permanent basis. You'll be an experienced frontend engineer who enjoys solving complex user experience challenges, building scalable web applications and helping those around you become better engineers. You'll be comfortable owning large frontend initiatives from design through to production, influencing technical direction and driving engineering excellence across multiple teams. You'll remain hands-on whilst acting as a trusted technical leader within the team. Living the Nando's Values As a Nandoca, you'll embody the values that make Nando's unique. We're looking for people who demonstrate: Pride - Take ownership of complex technical challenges, maintain high engineering standards and consistently deliver high-quality software. Passion - Bring curiosity, enthusiasm and a continuous learning mindset to solving customer problems and improving engineering practices. Courage - Challenge existing approaches, embrace change and confidently make informed technical decisions. Integrity - Act with honesty, transparency and accountability in every interaction and technical decision. Family - Support, mentor and collaborate with teammates, helping create an inclusive culture where everyone can do their best work. These values shape how we work together, make decisions and build technology that moves Nando's forward. The Role As a Senior Front End Engineer, you'll design, build, deploy and operate modern, high-quality web applications that power the Nando's digital experience across the USA. You'll partner closely with Technical Leads, Product Managers, UX Designers and fellow engineers to create fast, accessible and engaging customer experiences whilst helping shape the frontend architecture across our digital platform. You'll be trusted to independently lead complex frontend initiatives, mentor engineers across the team and champion engineering best practice. You'll also: Lead frontend technical discovery and solution design for complex initiatives. Build reusable, scalable and accessible component libraries. Translate UX designs into responsive, high-quality user interfaces. Drive engineering quality through code reviews, testing strategies and frontend standards. Coach and mentor engineers through pairing, technical guidance and knowledge sharing. Own frontend applications throughout their lifecycle using a "You build it, you run it" mindset. Improve performance, accessibility, security and developer experience across our applications. Contribute to frontend architecture and engineering strategy alongside Technical Leads and Principal Engineers. Champion the effective use of AI-assisted engineering tools to improve delivery whilst maintaining engineering quality. About the USA Tech Team Our team's objective is to bring the same high-quality digital experience that customers enjoy in the UK and Ireland to customers across the USA. To achieve this, we build and evolve the services powering our customer journeys across: Locate Menu Payments Orders Loyalty Identity Web & Mobile Applications As a Senior Front End Engineer, you'll play a key role in designing and delivering the customer-facing experiences across these domains. You'll work closely with backend engineers, Product Managers and Designers to build intuitive, responsive and accessible applications that delight customers while remaining scalable, resilient and easy to evolve. You'll collaborate with other engineering teams across Customer Digital, helping align frontend standards, improve shared libraries and continually enhance our engineering ecosystem. Responsibilities Our Senior Front End Engineers are technical leaders who remain close to the code whilst helping the wider engineering organisation succeed. You'll: Design and build modern, scalable and accessible frontend applications. Lead technical implementation of complex frontend initiatives from discovery through production. Develop reusable UI components and shared design system capabilities. Collaborate with Product Managers, Designers, Technical Leads and backend engineers to deliver outstanding customer experiences. Mentor engineers through pairing, coaching and constructive code reviews. Drive improvements to frontend engineering standards, tooling and development practices. Contribute to frontend architecture and technical roadmaps. Build comprehensive automated testing and continuously improve test coverage. Optimise application performance, responsiveness and Core Web Vitals. Own frontend services in production, including monitoring, observability and continuous improvement. Build and optimise CI/CD pipelines for frontend applications. Support incident response, root cause analysis and ongoing service improvements. Champion accessibility (WCAG), usability and responsive design best practices. Continuously explore emerging technologies, including AI-assisted software development, to improve engineering effectiveness. Skills Required Essential Significant commercial experience building large-scale frontend applications. Expert proficiency with TypeScript , React and modern JavaScript. Strong experience with React ecosystem tools such as React Query, Redux Toolkit or equivalent state management solutions. Deep understanding of HTML5, CSS3 and responsive web design. Strong knowledge of frontend architecture, component-based design and scalable application patterns. Experience integrating RESTful APIs and backend services. Experience building performant, accessible and responsive user interfaces. Strong experience with automated frontend testing (Jest, React Testing Library, Playwright or Cypress). Experience with CI/CD pipelines and cloud-hosted frontend deployments. Excellent communication skills with the ability to explain technical concepts to both technical and non-technical audiences. Experience mentoring engineers and influencing technical direction. Strong understanding of Agile software delivery. Experience using AI effectively as part of the software development lifecycle. Highly Desirable React Native Next.js Google Cloud Platform (GCP) Kubernetes Design Systems Storybook GraphQL Micro Frontends Performance optimisation and Core Web Vitals Accessibility (WCAG) Observability platforms and frontend monitoring Everyone is Welcome At Nando's, everyone is welcome. Inspired by our Southern African heritage, we know and value the richness that diversity brings to Nando's. We're committed to creating an inclusive and respectful culture for all, including our existing and future Nandocas, partners, suppliers, customers and the communities we serve. We work hard to create an environment where every individual is valued, respected and can flourish regardless of who they are, their background or outlook on life. We welcome applications from a diverse range of individuals and will consider any reasonable adjustments to enable candidates to perform at their best throughout the recruitment process.
22/07/2026
Full time
Senior Front End Engineer - USA Tech Team Overall Ambition Solve some of today's most complex hospitality challenges by building intuitive, high-performing digital experiences using modern frontend technologies. Help shape the technical direction of our customer-facing applications whilst delivering exceptional experiences across the USA. What We're Looking For We're looking for a Senior Front End Engineer to join our passionate, lean, agile, fast-growing and evolving technology team on a permanent basis. You'll be an experienced frontend engineer who enjoys solving complex user experience challenges, building scalable web applications and helping those around you become better engineers. You'll be comfortable owning large frontend initiatives from design through to production, influencing technical direction and driving engineering excellence across multiple teams. You'll remain hands-on whilst acting as a trusted technical leader within the team. Living the Nando's Values As a Nandoca, you'll embody the values that make Nando's unique. We're looking for people who demonstrate: Pride - Take ownership of complex technical challenges, maintain high engineering standards and consistently deliver high-quality software. Passion - Bring curiosity, enthusiasm and a continuous learning mindset to solving customer problems and improving engineering practices. Courage - Challenge existing approaches, embrace change and confidently make informed technical decisions. Integrity - Act with honesty, transparency and accountability in every interaction and technical decision. Family - Support, mentor and collaborate with teammates, helping create an inclusive culture where everyone can do their best work. These values shape how we work together, make decisions and build technology that moves Nando's forward. The Role As a Senior Front End Engineer, you'll design, build, deploy and operate modern, high-quality web applications that power the Nando's digital experience across the USA. You'll partner closely with Technical Leads, Product Managers, UX Designers and fellow engineers to create fast, accessible and engaging customer experiences whilst helping shape the frontend architecture across our digital platform. You'll be trusted to independently lead complex frontend initiatives, mentor engineers across the team and champion engineering best practice. You'll also: Lead frontend technical discovery and solution design for complex initiatives. Build reusable, scalable and accessible component libraries. Translate UX designs into responsive, high-quality user interfaces. Drive engineering quality through code reviews, testing strategies and frontend standards. Coach and mentor engineers through pairing, technical guidance and knowledge sharing. Own frontend applications throughout their lifecycle using a "You build it, you run it" mindset. Improve performance, accessibility, security and developer experience across our applications. Contribute to frontend architecture and engineering strategy alongside Technical Leads and Principal Engineers. Champion the effective use of AI-assisted engineering tools to improve delivery whilst maintaining engineering quality. About the USA Tech Team Our team's objective is to bring the same high-quality digital experience that customers enjoy in the UK and Ireland to customers across the USA. To achieve this, we build and evolve the services powering our customer journeys across: Locate Menu Payments Orders Loyalty Identity Web & Mobile Applications As a Senior Front End Engineer, you'll play a key role in designing and delivering the customer-facing experiences across these domains. You'll work closely with backend engineers, Product Managers and Designers to build intuitive, responsive and accessible applications that delight customers while remaining scalable, resilient and easy to evolve. You'll collaborate with other engineering teams across Customer Digital, helping align frontend standards, improve shared libraries and continually enhance our engineering ecosystem. Responsibilities Our Senior Front End Engineers are technical leaders who remain close to the code whilst helping the wider engineering organisation succeed. You'll: Design and build modern, scalable and accessible frontend applications. Lead technical implementation of complex frontend initiatives from discovery through production. Develop reusable UI components and shared design system capabilities. Collaborate with Product Managers, Designers, Technical Leads and backend engineers to deliver outstanding customer experiences. Mentor engineers through pairing, coaching and constructive code reviews. Drive improvements to frontend engineering standards, tooling and development practices. Contribute to frontend architecture and technical roadmaps. Build comprehensive automated testing and continuously improve test coverage. Optimise application performance, responsiveness and Core Web Vitals. Own frontend services in production, including monitoring, observability and continuous improvement. Build and optimise CI/CD pipelines for frontend applications. Support incident response, root cause analysis and ongoing service improvements. Champion accessibility (WCAG), usability and responsive design best practices. Continuously explore emerging technologies, including AI-assisted software development, to improve engineering effectiveness. Skills Required Essential Significant commercial experience building large-scale frontend applications. Expert proficiency with TypeScript , React and modern JavaScript. Strong experience with React ecosystem tools such as React Query, Redux Toolkit or equivalent state management solutions. Deep understanding of HTML5, CSS3 and responsive web design. Strong knowledge of frontend architecture, component-based design and scalable application patterns. Experience integrating RESTful APIs and backend services. Experience building performant, accessible and responsive user interfaces. Strong experience with automated frontend testing (Jest, React Testing Library, Playwright or Cypress). Experience with CI/CD pipelines and cloud-hosted frontend deployments. Excellent communication skills with the ability to explain technical concepts to both technical and non-technical audiences. Experience mentoring engineers and influencing technical direction. Strong understanding of Agile software delivery. Experience using AI effectively as part of the software development lifecycle. Highly Desirable React Native Next.js Google Cloud Platform (GCP) Kubernetes Design Systems Storybook GraphQL Micro Frontends Performance optimisation and Core Web Vitals Accessibility (WCAG) Observability platforms and frontend monitoring Everyone is Welcome At Nando's, everyone is welcome. Inspired by our Southern African heritage, we know and value the richness that diversity brings to Nando's. We're committed to creating an inclusive and respectful culture for all, including our existing and future Nandocas, partners, suppliers, customers and the communities we serve. We work hard to create an environment where every individual is valued, respected and can flourish regardless of who they are, their background or outlook on life. We welcome applications from a diverse range of individuals and will consider any reasonable adjustments to enable candidates to perform at their best throughout the recruitment process.
Technical Lead - USA Tech Team Overall Ambition Solve some of today's most complex hospitality challenges by creating innovative, scalable technology using a modern, open technology stack. Lead engineering teams that deliver reliable, high-performing solutions which improve the experience of our customers and Nandocas while enabling Nando's continued growth across the USA. What We're Looking For We're looking for an experienced Technical Lead to join our passionate, lean, agile, fast-growing and evolving technology team on a permanent basis. You'll be a hands-on technical leader who enjoys solving complex engineering challenges, building highly scalable distributed systems and helping engineers grow. You'll combine technical excellence with strong leadership, enabling teams to deliver high-quality software whilst continuously improving engineering practices. Working closely with Product Managers, Engineers, Architects and business stakeholders, you'll shape technical direction, support delivery and ensure we're building solutions that create meaningful value for both our customers and Nandocas. Living the Nando's Values As a Nandoca, you'll embody the values that make Nando's unique. Pride - Take ownership of complex technical challenges, maintain high engineering standards and consistently deliver quality outcomes. Passion - Bring curiosity, enthusiasm and energy to solving customer problems while helping others succeed. Courage - Challenge existing approaches, embrace change and make informed technical decisions, even in uncertain environments. Integrity - Build trust through honesty, transparency and accountability in everything you do. Family - Foster an inclusive, collaborative environment where individuals feel supported, respected and empowered to do their best work. These values shape how we work together, make decisions and build technology that moves Nando's forward. The Role As a Technical Lead, you'll provide technical leadership across one of our USA digital product domains, helping deliver scalable, resilient and maintainable software that supports Nando's expansion into the US market. You'll remain hands-on while providing architectural guidance, mentoring engineers, driving technical excellence and ensuring your team delivers high-quality software at pace. You'll work closely with Product Managers to shape technical roadmaps, translate business requirements into scalable solutions and balance long-term technical strategy with day-to-day delivery. You'll champion engineering best practices including automation, testing, observability, security, operational excellence and AI-assisted software development, creating an environment where engineers can do their best work. About the USA Tech Team Our mission is to bring the same exceptional digital experience enjoyed by customers across the UK and Ireland to customers throughout the USA. Our engineering teams work across the entire customer digital ecosystem, including: Locate - Helping customers and third-party platforms discover restaurant capabilities. Menu - Delivering rich digital menu experiences across every ordering channel. Payments - Powering secure, reliable payment experiences throughout our ecommerce journeys. Orders - Processing and tracking customer orders from checkout through to restaurant fulfilment. Loyalty - Rewarding customers through engaging loyalty experiences and integrations. Identity - Providing secure authentication and customer identity services. Frontend Applications - Delivering seamless experiences across web and mobile platforms. Working across these domains, you'll help build scalable APIs, backend services and frontend integrations that support millions of customer interactions while enabling rapid business growth. You'll collaborate closely with other Customer Digital teams to design elegant technical solutions, integrate multiple systems and deliver highly resilient, high-throughput platforms. Responsibilities Lead, mentor and develop a cross-functional engineering team, fostering a culture of ownership, collaboration and continuous improvement. Define technical direction and solution architecture for complex distributed systems. Partner with Product Managers and stakeholders to prioritise work and align technical delivery with business goals. Remain hands-on, contributing to software design, architecture, code reviews and complex engineering initiatives. Champion engineering excellence through modern development practices, testing, automation and continuous delivery. Drive improvements in platform reliability, scalability, security and operational performance. Promote observability, monitoring and operational ownership across the engineering lifecycle. Support engineers through mentoring, coaching and technical leadership. Collaborate with architecture, platform and security teams to ensure alignment across the wider technology organisation. Build strong relationships with third-party technology partners and internal stakeholders. Encourage adoption of AI-assisted engineering practices where they improve developer productivity and software quality. Skills & Experience Essential Proven experience leading software engineering teams within Agile environments. Strong hands-on software engineering background designing and building distributed systems. Experience architecting cloud-native applications using modern engineering practices. Strong understanding of microservices, APIs and event-driven architectures. Experience balancing technical strategy with product delivery. Excellent communication, mentoring and stakeholder management skills. Experience integrating internal platforms with third-party services. Strong understanding of software architecture, scalability, resilience and security. Passion for coaching engineers and building high-performing teams. Experience embracing AI-assisted software development as part of modern engineering practices. Desirable Experience with Rust, Golang and/or TypeScript. Experience building Backend for Frontend (BFF) services. Experience with React, React Native and Next.js. Experience working with Google Cloud Platform. Experience with Kubernetes, Cloud Run, GitOps and modern deployment practices. Experience using Vercel or similar frontend deployment platforms. Experience supporting international or multi-region products. Previous experience working within ecommerce or high-traffic customer-facing platforms. Technology Stack Languages: Rust, Golang, TypeScript Architecture: Microservices, Backend for Frontend (BFF) Frontend: React, React Native, Next.js Cloud & Platform: Google Cloud Platform (GCP), Kubernetes, Cloud Run, GitOps, Vercel Engineering Practices: CI/CD, Automated Testing, Observability, Distributed Systems, AI-Assisted Development Everyone is Welcome At Nando's, everyone is welcome. Inspired by our Southern African heritage, we know and value the richness that diversity brings to Nando's. We're committed to creating an inclusive and respectful culture for all, including our existing and future Nandocas, partners and suppliers, customers and the communities we are part of. We deliberately work hard to create an environment where every individual is valued, respected and can flourish regardless of who they are, their background or outlook on life. We welcome applications from a diverse range of individuals and will consider any reasonable adjustments to enable candidates to perform at their best throughout the recruitment process.
22/07/2026
Full time
Technical Lead - USA Tech Team Overall Ambition Solve some of today's most complex hospitality challenges by creating innovative, scalable technology using a modern, open technology stack. Lead engineering teams that deliver reliable, high-performing solutions which improve the experience of our customers and Nandocas while enabling Nando's continued growth across the USA. What We're Looking For We're looking for an experienced Technical Lead to join our passionate, lean, agile, fast-growing and evolving technology team on a permanent basis. You'll be a hands-on technical leader who enjoys solving complex engineering challenges, building highly scalable distributed systems and helping engineers grow. You'll combine technical excellence with strong leadership, enabling teams to deliver high-quality software whilst continuously improving engineering practices. Working closely with Product Managers, Engineers, Architects and business stakeholders, you'll shape technical direction, support delivery and ensure we're building solutions that create meaningful value for both our customers and Nandocas. Living the Nando's Values As a Nandoca, you'll embody the values that make Nando's unique. Pride - Take ownership of complex technical challenges, maintain high engineering standards and consistently deliver quality outcomes. Passion - Bring curiosity, enthusiasm and energy to solving customer problems while helping others succeed. Courage - Challenge existing approaches, embrace change and make informed technical decisions, even in uncertain environments. Integrity - Build trust through honesty, transparency and accountability in everything you do. Family - Foster an inclusive, collaborative environment where individuals feel supported, respected and empowered to do their best work. These values shape how we work together, make decisions and build technology that moves Nando's forward. The Role As a Technical Lead, you'll provide technical leadership across one of our USA digital product domains, helping deliver scalable, resilient and maintainable software that supports Nando's expansion into the US market. You'll remain hands-on while providing architectural guidance, mentoring engineers, driving technical excellence and ensuring your team delivers high-quality software at pace. You'll work closely with Product Managers to shape technical roadmaps, translate business requirements into scalable solutions and balance long-term technical strategy with day-to-day delivery. You'll champion engineering best practices including automation, testing, observability, security, operational excellence and AI-assisted software development, creating an environment where engineers can do their best work. About the USA Tech Team Our mission is to bring the same exceptional digital experience enjoyed by customers across the UK and Ireland to customers throughout the USA. Our engineering teams work across the entire customer digital ecosystem, including: Locate - Helping customers and third-party platforms discover restaurant capabilities. Menu - Delivering rich digital menu experiences across every ordering channel. Payments - Powering secure, reliable payment experiences throughout our ecommerce journeys. Orders - Processing and tracking customer orders from checkout through to restaurant fulfilment. Loyalty - Rewarding customers through engaging loyalty experiences and integrations. Identity - Providing secure authentication and customer identity services. Frontend Applications - Delivering seamless experiences across web and mobile platforms. Working across these domains, you'll help build scalable APIs, backend services and frontend integrations that support millions of customer interactions while enabling rapid business growth. You'll collaborate closely with other Customer Digital teams to design elegant technical solutions, integrate multiple systems and deliver highly resilient, high-throughput platforms. Responsibilities Lead, mentor and develop a cross-functional engineering team, fostering a culture of ownership, collaboration and continuous improvement. Define technical direction and solution architecture for complex distributed systems. Partner with Product Managers and stakeholders to prioritise work and align technical delivery with business goals. Remain hands-on, contributing to software design, architecture, code reviews and complex engineering initiatives. Champion engineering excellence through modern development practices, testing, automation and continuous delivery. Drive improvements in platform reliability, scalability, security and operational performance. Promote observability, monitoring and operational ownership across the engineering lifecycle. Support engineers through mentoring, coaching and technical leadership. Collaborate with architecture, platform and security teams to ensure alignment across the wider technology organisation. Build strong relationships with third-party technology partners and internal stakeholders. Encourage adoption of AI-assisted engineering practices where they improve developer productivity and software quality. Skills & Experience Essential Proven experience leading software engineering teams within Agile environments. Strong hands-on software engineering background designing and building distributed systems. Experience architecting cloud-native applications using modern engineering practices. Strong understanding of microservices, APIs and event-driven architectures. Experience balancing technical strategy with product delivery. Excellent communication, mentoring and stakeholder management skills. Experience integrating internal platforms with third-party services. Strong understanding of software architecture, scalability, resilience and security. Passion for coaching engineers and building high-performing teams. Experience embracing AI-assisted software development as part of modern engineering practices. Desirable Experience with Rust, Golang and/or TypeScript. Experience building Backend for Frontend (BFF) services. Experience with React, React Native and Next.js. Experience working with Google Cloud Platform. Experience with Kubernetes, Cloud Run, GitOps and modern deployment practices. Experience using Vercel or similar frontend deployment platforms. Experience supporting international or multi-region products. Previous experience working within ecommerce or high-traffic customer-facing platforms. Technology Stack Languages: Rust, Golang, TypeScript Architecture: Microservices, Backend for Frontend (BFF) Frontend: React, React Native, Next.js Cloud & Platform: Google Cloud Platform (GCP), Kubernetes, Cloud Run, GitOps, Vercel Engineering Practices: CI/CD, Automated Testing, Observability, Distributed Systems, AI-Assisted Development Everyone is Welcome At Nando's, everyone is welcome. Inspired by our Southern African heritage, we know and value the richness that diversity brings to Nando's. We're committed to creating an inclusive and respectful culture for all, including our existing and future Nandocas, partners and suppliers, customers and the communities we are part of. We deliberately work hard to create an environment where every individual is valued, respected and can flourish regardless of who they are, their background or outlook on life. We welcome applications from a diverse range of individuals and will consider any reasonable adjustments to enable candidates to perform at their best throughout the recruitment process.
Senior Software Engineer - USA Tech Team Overall Ambition Solve some of today's most complex hospitality challenges by creating innovative, scalable technology using a modern, open technology stack. Help shape the technical direction of our products while delivering exceptional customer experiences across the USA. What We're Looking For We're looking for a Senior Software Engineer to join our passionate, lean, agile, fast-growing and evolving technology team on a permanent basis. You'll be an experienced engineer who enjoys solving difficult technical problems, building highly scalable systems and helping those around you become better engineers. You'll be comfortable owning complex initiatives from design through to production, influencing technical direction and driving engineering excellence across multiple teams. You'll remain hands-on whilst acting as a trusted technical leader within the team. Living the Nando's Values As a Nandoca, you'll embody the values that make Nando's unique. We're looking for people who demonstrate: Pride - Take ownership of complex technical challenges, maintain high engineering standards and consistently deliver high-quality software. Passion - Bring curiosity, enthusiasm and a continuous learning mindset to solving customer problems and improving engineering practices. Courage - Challenge existing approaches, embrace change and confidently make informed technical decisions. Integrity - Act with honesty, transparency and accountability in every interaction and technical decision. Family - Support, mentor and collaborate with teammates, helping create an inclusive culture where everyone can do their best work. These values shape how we work together, make decisions and build technology that moves Nando's forward. The Role As a Senior Software Engineer, you'll design, build, deploy and operate high-quality software across our digital platform whilst helping shape the technical direction of the products you support. You'll partner closely with Technical Leads, Product Managers and fellow engineers to solve complex business problems, influence architectural decisions and ensure our platforms remain scalable, resilient and secure. You'll be trusted to independently lead large technical initiatives, mentor engineers across the team and champion engineering best practice. You'll be comfortable working across the full technology stack, whether that's backend services, APIs, integrations, infrastructure or frontend applications. You'll also: Lead technical discovery and solution design for complex initiatives. Break down large technical problems into achievable deliverables. Drive engineering quality through code reviews, testing strategies and technical standards. Coach and mentor engineers through pairing, technical guidance and knowledge sharing. Own production services throughout their lifecycle using a "You build it, you run it" mindset. Identify opportunities to improve architecture, developer experience and platform reliability. Contribute to engineering strategy alongside Technical Leads and Principal Engineers. Champion the effective use of AI-assisted engineering tools to improve delivery while maintaining engineering quality. About the USA Tech Team Our team's objective is to bring the same high-quality digital experience that customers enjoy in the UK and Ireland to customers across the USA. To achieve this, we build and evolve the services powering our customer journeys across: Locate Menu Payments Orders Loyalty Identity Web & Mobile Applications As a Senior Software Engineer, you'll play a key role in designing and delivering solutions that span these domains. You'll work on end-to-end initiatives, designing APIs, integrating distributed systems and building customer-facing experiences that are scalable, resilient and easy to evolve. You'll collaborate closely with other domain teams across Customer Digital, helping align technical approaches, solve cross-domain challenges and continually improve the overall engineering ecosystem. Responsibilities Our Senior Software Engineers are technical leaders who remain close to the code while helping the wider engineering organisation succeed. You'll: Design and deliver scalable, secure and resilient software solutions. Lead technical implementation of complex initiatives from discovery through production. Collaborate with engineers, Product Managers and Technical Leads to shape technical solutions. Mentor engineers through pairing, coaching and constructive code reviews. Drive improvements to engineering standards, tooling and development practices. Contribute to architectural discussions and technical roadmaps. Build comprehensive automated testing and continuously improve test coverage. Own services in production, including monitoring, observability, alerting and operational excellence. Build and optimise CI/CD pipelines and deployment processes. Support incident response, root cause analysis and continuous service improvement. Influence technical decisions across multiple teams where appropriate. Champion performance, scalability, security and maintainability across the platform. Continuously explore emerging technologies, including AI-assisted software development, to improve engineering effectiveness. Skills Required Essential Significant commercial software engineering experience delivering production systems. Expert proficiency in Rust, Golang or TypeScript. Experience designing distributed systems, APIs and event-driven architectures. Strong understanding of software architecture and engineering best practices. Experience working across multiple programming languages and technology stacks. Strong experience with CI/CD, cloud-native development and production support. Excellent communication skills with the ability to explain technical concepts to both technical and non-technical audiences. Experience mentoring engineers and influencing technical direction. Strong understanding of Agile software delivery. Experience using AI effectively as part of the software development lifecycle Highly Desirable React React Native Kubernetes Google Cloud Platform (GCP) Okta Event-driven architecture Microservices Infrastructure as Code Observability platforms and distributed tracing Everyone is Welcome At Nando's, everyone is welcome. Inspired by our Southern African heritage, we know and value the richness that diversity brings to Nando's. We're committed to creating an inclusive and respectful culture for all, including our existing and future Nandocas, partners, suppliers, customers and the communities we serve. We work hard to create an environment where every individual is valued, respected and can flourish regardless of who they are, their background or outlook on life. We welcome applications from a diverse range of individuals and will consider any reasonable adjustments to enable candidates to perform at their best throughout the recruitment process.
22/07/2026
Full time
Senior Software Engineer - USA Tech Team Overall Ambition Solve some of today's most complex hospitality challenges by creating innovative, scalable technology using a modern, open technology stack. Help shape the technical direction of our products while delivering exceptional customer experiences across the USA. What We're Looking For We're looking for a Senior Software Engineer to join our passionate, lean, agile, fast-growing and evolving technology team on a permanent basis. You'll be an experienced engineer who enjoys solving difficult technical problems, building highly scalable systems and helping those around you become better engineers. You'll be comfortable owning complex initiatives from design through to production, influencing technical direction and driving engineering excellence across multiple teams. You'll remain hands-on whilst acting as a trusted technical leader within the team. Living the Nando's Values As a Nandoca, you'll embody the values that make Nando's unique. We're looking for people who demonstrate: Pride - Take ownership of complex technical challenges, maintain high engineering standards and consistently deliver high-quality software. Passion - Bring curiosity, enthusiasm and a continuous learning mindset to solving customer problems and improving engineering practices. Courage - Challenge existing approaches, embrace change and confidently make informed technical decisions. Integrity - Act with honesty, transparency and accountability in every interaction and technical decision. Family - Support, mentor and collaborate with teammates, helping create an inclusive culture where everyone can do their best work. These values shape how we work together, make decisions and build technology that moves Nando's forward. The Role As a Senior Software Engineer, you'll design, build, deploy and operate high-quality software across our digital platform whilst helping shape the technical direction of the products you support. You'll partner closely with Technical Leads, Product Managers and fellow engineers to solve complex business problems, influence architectural decisions and ensure our platforms remain scalable, resilient and secure. You'll be trusted to independently lead large technical initiatives, mentor engineers across the team and champion engineering best practice. You'll be comfortable working across the full technology stack, whether that's backend services, APIs, integrations, infrastructure or frontend applications. You'll also: Lead technical discovery and solution design for complex initiatives. Break down large technical problems into achievable deliverables. Drive engineering quality through code reviews, testing strategies and technical standards. Coach and mentor engineers through pairing, technical guidance and knowledge sharing. Own production services throughout their lifecycle using a "You build it, you run it" mindset. Identify opportunities to improve architecture, developer experience and platform reliability. Contribute to engineering strategy alongside Technical Leads and Principal Engineers. Champion the effective use of AI-assisted engineering tools to improve delivery while maintaining engineering quality. About the USA Tech Team Our team's objective is to bring the same high-quality digital experience that customers enjoy in the UK and Ireland to customers across the USA. To achieve this, we build and evolve the services powering our customer journeys across: Locate Menu Payments Orders Loyalty Identity Web & Mobile Applications As a Senior Software Engineer, you'll play a key role in designing and delivering solutions that span these domains. You'll work on end-to-end initiatives, designing APIs, integrating distributed systems and building customer-facing experiences that are scalable, resilient and easy to evolve. You'll collaborate closely with other domain teams across Customer Digital, helping align technical approaches, solve cross-domain challenges and continually improve the overall engineering ecosystem. Responsibilities Our Senior Software Engineers are technical leaders who remain close to the code while helping the wider engineering organisation succeed. You'll: Design and deliver scalable, secure and resilient software solutions. Lead technical implementation of complex initiatives from discovery through production. Collaborate with engineers, Product Managers and Technical Leads to shape technical solutions. Mentor engineers through pairing, coaching and constructive code reviews. Drive improvements to engineering standards, tooling and development practices. Contribute to architectural discussions and technical roadmaps. Build comprehensive automated testing and continuously improve test coverage. Own services in production, including monitoring, observability, alerting and operational excellence. Build and optimise CI/CD pipelines and deployment processes. Support incident response, root cause analysis and continuous service improvement. Influence technical decisions across multiple teams where appropriate. Champion performance, scalability, security and maintainability across the platform. Continuously explore emerging technologies, including AI-assisted software development, to improve engineering effectiveness. Skills Required Essential Significant commercial software engineering experience delivering production systems. Expert proficiency in Rust, Golang or TypeScript. Experience designing distributed systems, APIs and event-driven architectures. Strong understanding of software architecture and engineering best practices. Experience working across multiple programming languages and technology stacks. Strong experience with CI/CD, cloud-native development and production support. Excellent communication skills with the ability to explain technical concepts to both technical and non-technical audiences. Experience mentoring engineers and influencing technical direction. Strong understanding of Agile software delivery. Experience using AI effectively as part of the software development lifecycle Highly Desirable React React Native Kubernetes Google Cloud Platform (GCP) Okta Event-driven architecture Microservices Infrastructure as Code Observability platforms and distributed tracing Everyone is Welcome At Nando's, everyone is welcome. Inspired by our Southern African heritage, we know and value the richness that diversity brings to Nando's. We're committed to creating an inclusive and respectful culture for all, including our existing and future Nandocas, partners, suppliers, customers and the communities we serve. We work hard to create an environment where every individual is valued, respected and can flourish regardless of who they are, their background or outlook on life. We welcome applications from a diverse range of individuals and will consider any reasonable adjustments to enable candidates to perform at their best throughout the recruitment process.
ARM (Advanced Resource Managers)
Portsmouth, Hampshire
Business Continuity Manager Permanent - £55k-£65k salary Portsmouth based - hybrid working - 1 day a week onsite Reporting to the Head of Assurance, the Business Continuity Manager (BCM) is responsible for designing, implementing, and maintaining the organisation's business continuity and resilience framework across internal operations and client-managed infrastructure. The role ensures that systems, services, and processes remain resilient against disruption, meet regulatory expectations, and align with evolving risks including cybersecurity and AI usage. RESPONSIBILITIES Business Continuity Strategy & Governance Develop, implement, and continuously improve the Business Continuity Management System (BCMS) aligned with ISO 22301 and industry best practices, ensuring it aligns with risk and resilience goals. Business Impact Analysis (BIA) & Risk Assessment Lead and maintain up-to-date Business Impact Analyses (BIA) for critical IT systems and business services System Audits & Assurance Conduct periodic system-level BC audits Continuity Exercises & Testing Establish a structured testing framework to conduct regular continuity tests and simulations. Ensure each test includes detailed documentation, tracking of progress, and evaluation against set acceptance criteria to assess effectiveness and readiness. Client Infrastructure Resilience Oversee business continuity and disaster recovery readiness for client-managed environments Monitoring, Reporting & Executive Communication Provide monthly BC preparedness reports to executive leadership Regulatory & Compliance Alignment Ensure compliance with relevant standards and regulations (eg, ISO 22301, ISO 27001, GDPR) Continuous Improvement & Awareness Promote awareness and training on business continuity across the organisation Stakeholder Engagement and Training: Collaborate with external suppliers to ensure their service continuity plans align with continuity requirements, particularly for critical services, fostering resilience across the supply chain. EXPERIENCE Extensive experience in continuity management within a service delivery or operations capacity, with a focus on continuity testing and governance ideally in a professional services or regulated environment. Expertise in ISO 22301 standards Background in conducting business impact analyses and maturity assessments. Proficiency with continuity planning tools and methodologies. Relevant qualification in business continuity management, risk management, or a related field. SKILLS Continuity and Crisis Management: Strong ability to plan, execute, and oversee business continuity measures and crisis response. Stakeholder Engagement: Proven skills in engaging and aligning stakeholders across departments. Analytical and Critical Thinking: Strong analytical skills for assessing risk impacts and developing mitigation strategies. Organisational and Project Management: Effective time management and organisational skills to balance multiple priorities. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
22/07/2026
Full time
Business Continuity Manager Permanent - £55k-£65k salary Portsmouth based - hybrid working - 1 day a week onsite Reporting to the Head of Assurance, the Business Continuity Manager (BCM) is responsible for designing, implementing, and maintaining the organisation's business continuity and resilience framework across internal operations and client-managed infrastructure. The role ensures that systems, services, and processes remain resilient against disruption, meet regulatory expectations, and align with evolving risks including cybersecurity and AI usage. RESPONSIBILITIES Business Continuity Strategy & Governance Develop, implement, and continuously improve the Business Continuity Management System (BCMS) aligned with ISO 22301 and industry best practices, ensuring it aligns with risk and resilience goals. Business Impact Analysis (BIA) & Risk Assessment Lead and maintain up-to-date Business Impact Analyses (BIA) for critical IT systems and business services System Audits & Assurance Conduct periodic system-level BC audits Continuity Exercises & Testing Establish a structured testing framework to conduct regular continuity tests and simulations. Ensure each test includes detailed documentation, tracking of progress, and evaluation against set acceptance criteria to assess effectiveness and readiness. Client Infrastructure Resilience Oversee business continuity and disaster recovery readiness for client-managed environments Monitoring, Reporting & Executive Communication Provide monthly BC preparedness reports to executive leadership Regulatory & Compliance Alignment Ensure compliance with relevant standards and regulations (eg, ISO 22301, ISO 27001, GDPR) Continuous Improvement & Awareness Promote awareness and training on business continuity across the organisation Stakeholder Engagement and Training: Collaborate with external suppliers to ensure their service continuity plans align with continuity requirements, particularly for critical services, fostering resilience across the supply chain. EXPERIENCE Extensive experience in continuity management within a service delivery or operations capacity, with a focus on continuity testing and governance ideally in a professional services or regulated environment. Expertise in ISO 22301 standards Background in conducting business impact analyses and maturity assessments. Proficiency with continuity planning tools and methodologies. Relevant qualification in business continuity management, risk management, or a related field. SKILLS Continuity and Crisis Management: Strong ability to plan, execute, and oversee business continuity measures and crisis response. Stakeholder Engagement: Proven skills in engaging and aligning stakeholders across departments. Analytical and Critical Thinking: Strong analytical skills for assessing risk impacts and developing mitigation strategies. Organisational and Project Management: Effective time management and organisational skills to balance multiple priorities. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Staff Software Engineer - Ruby - About Legend At Legend, we're building next-level player experiences. With 20+ years of proven success we're the world's leading Sports and Gaming marketing company. Our people are our edge. 600+ sharp, ambitious Legends across 22+ countries who move fast, learn quickly and win together. Here growth isn't a perk, it's the standard. You'll stretch, level up and carve out a career as bold as the products we build. We celebrate wins and create experiences that people talk about for years - for our players & for each other. If you're ready to shape the future of player experience and enjoy the ride while you do it, this is where you'll thrive. The Role Legend is hiring a Senior Software Engineer reporting directly to our Senior Engineering Manager. This is an opportunity to shape the technical foundation of a high-growth product in the competitive gaming space - a market scaling rapidly worldwide. You'll help design and implement the backend and platform architecture that powers real-time tournaments, delivering scalable, secure, and high-performing systems players rely on. You'll collaborate closely with engineers, product managers, and designers to deliver high-quality solutions while applying modern practices like Domain-Driven Design, SOLID, and GRASP. If you thrive in fast-paced environments, enjoy tackling tough scaling challenges, and want to shape the future of competitive gaming, this is your chance to make your mark. In this role, we value diverse perspectives and encourage you to apply even if you don't meet every qualification listed. Your Impact Design and implement application architecture that is scalable, maintainable, observable, and high-performing. Conduct code reviews, review architecture, and contribute to engineering best practices. Identify and optimise performance bottlenecks across systems. Collaborate closely with cross-functional teams to deliver impactful features. Ensure application security, implementing safeguards against vulnerabilities. What You'll Bring Strong grounding in Domain-Driven Design, API-first architecture, and software design patterns. Experience with Pub/Sub, websockets, and Server-Sent Events (SSE). A strong product engineering mindset - able to translate requirements into technical designs and ship features end-to-end. The Interview Process Initial Chat with Talent Partner (45 mins via Zoom) Interview with our Technical team (1 hour video via Zoom) Technical Interview with coding exercise with our Technical team (1.5 hour video via Zoom or 2x 1hr interview via Zoom depending on your preference) Interview with our Non-Technical team (1 hour video via Zoom) Final Interview with our Technical Leadership Team (1 hour video via Zoom) Why Legend Super smart colleagues to work alongside and learn from. Tailored flexibility for your work-life balance. Annual discretionary bonus to reward your efforts. Paid annual leave PLUS a well-deserved break to recharge during the festive season! Our offices close between Christmas and New Year's - no need to dip into your allowance. Exciting global Legend events, where we unite in person to ignite our shared passion and unveil the exciting strategies for the year ahead! Unlock your full potential by joining the Legend team. To support you on this journey, we provide an extensive array of benefits and perks, as outlined in our global offerings above. For country-specific benefits please reach out to your Talent Partner. Additional Information Legend is an Equal Opportunity Employer, but that's just the start. We believe different perspectives help us grow and achieve more. That's why we're dedicated to hiring and developing the most talented and diverse team- which includes individuals with different backgrounds, abilities, identities and experiences. If you require any reasonable adjustments throughout your application process, please speak to your Talent Partner or contact the team , and we'll do all we can to support you.
22/07/2026
Full time
Staff Software Engineer - Ruby - About Legend At Legend, we're building next-level player experiences. With 20+ years of proven success we're the world's leading Sports and Gaming marketing company. Our people are our edge. 600+ sharp, ambitious Legends across 22+ countries who move fast, learn quickly and win together. Here growth isn't a perk, it's the standard. You'll stretch, level up and carve out a career as bold as the products we build. We celebrate wins and create experiences that people talk about for years - for our players & for each other. If you're ready to shape the future of player experience and enjoy the ride while you do it, this is where you'll thrive. The Role Legend is hiring a Senior Software Engineer reporting directly to our Senior Engineering Manager. This is an opportunity to shape the technical foundation of a high-growth product in the competitive gaming space - a market scaling rapidly worldwide. You'll help design and implement the backend and platform architecture that powers real-time tournaments, delivering scalable, secure, and high-performing systems players rely on. You'll collaborate closely with engineers, product managers, and designers to deliver high-quality solutions while applying modern practices like Domain-Driven Design, SOLID, and GRASP. If you thrive in fast-paced environments, enjoy tackling tough scaling challenges, and want to shape the future of competitive gaming, this is your chance to make your mark. In this role, we value diverse perspectives and encourage you to apply even if you don't meet every qualification listed. Your Impact Design and implement application architecture that is scalable, maintainable, observable, and high-performing. Conduct code reviews, review architecture, and contribute to engineering best practices. Identify and optimise performance bottlenecks across systems. Collaborate closely with cross-functional teams to deliver impactful features. Ensure application security, implementing safeguards against vulnerabilities. What You'll Bring Strong grounding in Domain-Driven Design, API-first architecture, and software design patterns. Experience with Pub/Sub, websockets, and Server-Sent Events (SSE). A strong product engineering mindset - able to translate requirements into technical designs and ship features end-to-end. The Interview Process Initial Chat with Talent Partner (45 mins via Zoom) Interview with our Technical team (1 hour video via Zoom) Technical Interview with coding exercise with our Technical team (1.5 hour video via Zoom or 2x 1hr interview via Zoom depending on your preference) Interview with our Non-Technical team (1 hour video via Zoom) Final Interview with our Technical Leadership Team (1 hour video via Zoom) Why Legend Super smart colleagues to work alongside and learn from. Tailored flexibility for your work-life balance. Annual discretionary bonus to reward your efforts. Paid annual leave PLUS a well-deserved break to recharge during the festive season! Our offices close between Christmas and New Year's - no need to dip into your allowance. Exciting global Legend events, where we unite in person to ignite our shared passion and unveil the exciting strategies for the year ahead! Unlock your full potential by joining the Legend team. To support you on this journey, we provide an extensive array of benefits and perks, as outlined in our global offerings above. For country-specific benefits please reach out to your Talent Partner. Additional Information Legend is an Equal Opportunity Employer, but that's just the start. We believe different perspectives help us grow and achieve more. That's why we're dedicated to hiring and developing the most talented and diverse team- which includes individuals with different backgrounds, abilities, identities and experiences. If you require any reasonable adjustments throughout your application process, please speak to your Talent Partner or contact the team , and we'll do all we can to support you.
Overview Stirling Dynamics is recruiting a Chief Engineer with a focus on software/electronic hardware. Stirling Dynamics design, develop and produce a wide range of high-end aircraft simulator, ground control and flightworthy cockpit controls. Stirling's products include both 'active' and 'passive' controls. The active controls primarily serve the engineering development and pilot training simulation market. They are feature-rich, highly reconfigurable, and suitable for single or dual (linked) aircraft cockpit configurations. Our range of active products includes side sticks, throttles, collectives, cyclics, tillers, pedals and their associated control systems. The company is continuously bringing new products to market while enhancing and refining existing solutions. Although Stirling has passive product offerings for the pilot training and simulation sector, the primary demand is for flightworthy applications where Stirling design, develop and supply products that are integrated within certified aircraft. We have pioneered active control technology since the early 1990s and are proud to hold many industry and technology firsts, including supplying the controls for the first fully active fly-by-wire helicopter flight. Today, we supply active sticks and throttles for the new F-35 pilot training simulators and continue to innovate and push boundaries in cockpit control technology. THE ROLE Due to a strong order book and sustained growth, Stirling Dynamics is seeking a highly experienced engineer to join the Chief Engineer team, providing technical leadership, guidance, and governance through the bid and complex project delivery phases. Our existing team brings a breadth of expertise across multiple disciplines. This opportunity is designed to complement that team by filling a key capability gap, with a focus on individuals with a software/electronic hardware background developed within regulated environments (e.g. rail, aerospace etc). Stirling operates a matrix organisation with engineering capability on one axis (engineering teams/departments - organised by discipline, each led by a Technical Manager) and project delivery on the other (project management delivering on behalf of business units - project management is led by the Head of Programmes and each business unit by a Business Manager).The Chief Engineer role sits within the delivery axis, working in collaboration with business stakeholders and technical teams to ensure that both bids and project solutions are technically robust, well-balanced (considering time, cost, and quality), and aligned with customer and regulatory requirements. The role is primarily based in our Bristol office, with occasional travel to client sites. We are committed to flexible working and offer the opportunity to work from home for part of the week. Chief Engineers provide an important 'governance' function, offering independent, thoughtful review of technical solutions. They may also take on a more hands on leadership role within particularly complex bids or projects, helping to guide direction and delivery.This is one of the most senior engineering roles within the organisation, reporting directly to the Operations Director. The work is diverse, spanning aerospace, marine, and training & simulation. Within Aerospace, projects may include civil and military applications across fixed wing, rotary wing (including eVTOL), and a range of aircraft sizes. Projects can encompass airworthy equipment development, complex modifications, and new aircraft programmes. In Marine, the work includes submarine control system solutions and specialist consultancy. Within Training & Simulation, it involves the design and manufacture of a wide range of active and passive pilot COTS (standard Stirling product) and bespoke cockpit control solutions for a global customer base. The ideal candidate will bring experience leading multi disciplinary teams and successfully delivery of complex engineering programmes in one or more of these areas. This is a highly visible role internally and externally. The ability to build strong, trusted relationships and work effectively with a wide variety of stakeholders (customers, regulators, and colleagues) is essential. Responsibilities General Act on behalf of the Operations Director to support the successful delivery of technical bids and projects/programmes. Business Development Support the Business Development teams by providing customer focused technical expertise and 'solutioneering' prior to formal bid activity. Proactively identify and nurture opportunities with both new and existing customers. Bids During the bid phase, work closely with business managers and project management, taking ownership of shaping a compelling and cohesive technical response. Engage Technical Managers and the wider engineering community where needed, ensuring that solutions are robust, well considered and aligned with requirements. Project Delivery Support a smooth and seamless transition from bid to project launch, ensuring technical continuity. Provide ongoing technical guidance and assurance to projects as needed (e.g. reviewing plans, facilitating design reviews, offering independent insight and support). On selected complex projects/programmes, take on a leading technical role to help ensure successful delivery of high quality, compliant, and commercially sound solutions. Strategy Contribute to shaping the future technical direction of products and services, supporting innovation and continuous improvement Desired skills Current Security Check (SC) clearance or eligibility to obtain Experience across the full product development lifecycle Customer facing technical or business development experience Success in this role will be supported by the following qualities: Ability to engage, support and guide multi disciplinary teams towards shared goals A collaborative and professional approach when working with diverse stakeholders Confidence to question, challenge constructively, and offer solutions Strong organisational skills with the ability to balance multiple complex priorities Practical, logical thinking combined with sound judgement Attention to detail and a proactive approach to quality assurance A motivated and dependable approach to meeting commitments Openness to change, with a positive mindset towards continuous improvement Experience Degree qualified engineer in a relevant discipline Significant experience in relevant sectors, particularly in software and electronic hardware within regulated/high integrity environments Proven experience contributing to and shaping technical bids Demonstrated success leading complex engineering projects and teams Benefits Competitive package. The role can cover grades 8-9 and therefore has a wide salary range (minimum of £65,000) as it will depend on the candidate's experience level. We offer a range of benefits to our employees to recognise their efforts. Playing hard is equally as important as working hard, so regular events are held throughout the year which provide an ideal opportunity to mix socially
22/07/2026
Full time
Overview Stirling Dynamics is recruiting a Chief Engineer with a focus on software/electronic hardware. Stirling Dynamics design, develop and produce a wide range of high-end aircraft simulator, ground control and flightworthy cockpit controls. Stirling's products include both 'active' and 'passive' controls. The active controls primarily serve the engineering development and pilot training simulation market. They are feature-rich, highly reconfigurable, and suitable for single or dual (linked) aircraft cockpit configurations. Our range of active products includes side sticks, throttles, collectives, cyclics, tillers, pedals and their associated control systems. The company is continuously bringing new products to market while enhancing and refining existing solutions. Although Stirling has passive product offerings for the pilot training and simulation sector, the primary demand is for flightworthy applications where Stirling design, develop and supply products that are integrated within certified aircraft. We have pioneered active control technology since the early 1990s and are proud to hold many industry and technology firsts, including supplying the controls for the first fully active fly-by-wire helicopter flight. Today, we supply active sticks and throttles for the new F-35 pilot training simulators and continue to innovate and push boundaries in cockpit control technology. THE ROLE Due to a strong order book and sustained growth, Stirling Dynamics is seeking a highly experienced engineer to join the Chief Engineer team, providing technical leadership, guidance, and governance through the bid and complex project delivery phases. Our existing team brings a breadth of expertise across multiple disciplines. This opportunity is designed to complement that team by filling a key capability gap, with a focus on individuals with a software/electronic hardware background developed within regulated environments (e.g. rail, aerospace etc). Stirling operates a matrix organisation with engineering capability on one axis (engineering teams/departments - organised by discipline, each led by a Technical Manager) and project delivery on the other (project management delivering on behalf of business units - project management is led by the Head of Programmes and each business unit by a Business Manager).The Chief Engineer role sits within the delivery axis, working in collaboration with business stakeholders and technical teams to ensure that both bids and project solutions are technically robust, well-balanced (considering time, cost, and quality), and aligned with customer and regulatory requirements. The role is primarily based in our Bristol office, with occasional travel to client sites. We are committed to flexible working and offer the opportunity to work from home for part of the week. Chief Engineers provide an important 'governance' function, offering independent, thoughtful review of technical solutions. They may also take on a more hands on leadership role within particularly complex bids or projects, helping to guide direction and delivery.This is one of the most senior engineering roles within the organisation, reporting directly to the Operations Director. The work is diverse, spanning aerospace, marine, and training & simulation. Within Aerospace, projects may include civil and military applications across fixed wing, rotary wing (including eVTOL), and a range of aircraft sizes. Projects can encompass airworthy equipment development, complex modifications, and new aircraft programmes. In Marine, the work includes submarine control system solutions and specialist consultancy. Within Training & Simulation, it involves the design and manufacture of a wide range of active and passive pilot COTS (standard Stirling product) and bespoke cockpit control solutions for a global customer base. The ideal candidate will bring experience leading multi disciplinary teams and successfully delivery of complex engineering programmes in one or more of these areas. This is a highly visible role internally and externally. The ability to build strong, trusted relationships and work effectively with a wide variety of stakeholders (customers, regulators, and colleagues) is essential. Responsibilities General Act on behalf of the Operations Director to support the successful delivery of technical bids and projects/programmes. Business Development Support the Business Development teams by providing customer focused technical expertise and 'solutioneering' prior to formal bid activity. Proactively identify and nurture opportunities with both new and existing customers. Bids During the bid phase, work closely with business managers and project management, taking ownership of shaping a compelling and cohesive technical response. Engage Technical Managers and the wider engineering community where needed, ensuring that solutions are robust, well considered and aligned with requirements. Project Delivery Support a smooth and seamless transition from bid to project launch, ensuring technical continuity. Provide ongoing technical guidance and assurance to projects as needed (e.g. reviewing plans, facilitating design reviews, offering independent insight and support). On selected complex projects/programmes, take on a leading technical role to help ensure successful delivery of high quality, compliant, and commercially sound solutions. Strategy Contribute to shaping the future technical direction of products and services, supporting innovation and continuous improvement Desired skills Current Security Check (SC) clearance or eligibility to obtain Experience across the full product development lifecycle Customer facing technical or business development experience Success in this role will be supported by the following qualities: Ability to engage, support and guide multi disciplinary teams towards shared goals A collaborative and professional approach when working with diverse stakeholders Confidence to question, challenge constructively, and offer solutions Strong organisational skills with the ability to balance multiple complex priorities Practical, logical thinking combined with sound judgement Attention to detail and a proactive approach to quality assurance A motivated and dependable approach to meeting commitments Openness to change, with a positive mindset towards continuous improvement Experience Degree qualified engineer in a relevant discipline Significant experience in relevant sectors, particularly in software and electronic hardware within regulated/high integrity environments Proven experience contributing to and shaping technical bids Demonstrated success leading complex engineering projects and teams Benefits Competitive package. The role can cover grades 8-9 and therefore has a wide salary range (minimum of £65,000) as it will depend on the candidate's experience level. We offer a range of benefits to our employees to recognise their efforts. Playing hard is equally as important as working hard, so regular events are held throughout the year which provide an ideal opportunity to mix socially
The job You will act as the primary bridge between the business and IT, translating strategic objectives into technology solutions. Reporting to the Head of IT, you will own the enterprise SaaS portfolio, build trusted relationships with senior business stakeholders, and, as a confident, hands on IT generalist, ensure the day to day technology experience of staff is seamless. This is a standalone role requiring someone who is equally comfortable presenting a technology strategy to the leadership team and troubleshooting a conferencing system before an important meeting. Responsibilities Technology Strategy & Planning Partner with senior leaders and department heads to understand business goals and co develop a technology strategy that actively enables them Support the Head of IT to develop and maintain a multi year IT roadmap, presenting it to stakeholders on a regular basis Identify and champion opportunities to improve business performance, efficiency and competitive advantage through technology Contribute to annual IT budgeting and business case development for technology investment. SaaS & Software Lifecycle Management Own the end to end lifecycle of the company's SaaS portfolio - from evaluation and procurement through to renewal, rationalisation and retirement Manage vendor relationships, contracts and licence optimisation to ensure value for money and appropriate usage Maintain a clear, current inventory of all software assets, their owners, costs and renewal schedules Lead or support the selection and implementation of new software platforms, working closely with business stakeholders and the offshore support team. Stakeholder Engagement & Relationship Management Serve as the trusted, visible, on site technology advisor to business stakeholders at all levels Translate business needs into clear, actionable requirements for the offshore IT support team Act as the escalation point and internal advocate for the business when offshore support is insufficient or unresponsive Produce clear, accessible technology communications and updates for non technical audiences. IT Governance & Risk Ensure software and systems comply with relevant data protection, security and licensing obligations Identify and manage technology related risks, feeding into broader business continuity and risk planning Define and maintain appropriate IT policies and standards in conjunction with the Head of IT. Hands on Support (as required) Provide practical, on site support when the situation demands it - including troubleshooting meeting room AV and conferencing equipment, supporting new starter onboarding, and resolving issues that cannot be addressed remotely Be the visible, competent face of IT in the office, ensuring issues are resolved quickly and professionally. Skills & Experience Essential Demonstrable experience in an IT Business Partner, IT Manager or senior technology generalist role, with responsibility for stakeholder engagement at a senior level Strong understanding of SaaS platforms and software contract and licence management Proven ability to develop or contribute to technology roadmaps and strategies, and to communicate them clearly to non technical audiences Experience translating business requirements into IT solutions, working with internal or external delivery teams Comfortable operating hands on in a small company environment, including resolving practical IT issues as needed Strong organisational and prioritisation skills, with the ability to manage a varied workload independently. Desirable Experience managing or coordinating an offshore or outsourced IT support function Familiarity with IT governance frameworks such as ITIL Experience with software procurement and vendor negotiation Exposure to cyber security principles and data protection obligations (e.g. UK GDPR). What you'll get Competitive salary and annual reviews Opportunity to participate in Flo's performance incentive scheme Paid holiday, sick leave, and female health leave Enhanced parental leave and pay for maternity, paternity, same sex and adoptive parents Accelerated professional growth through world changing work and learning support In person collaboration and work in a hybrid model, with 3 days per week spent in the office 5 week fully paid sabbatical at 5 year Floversary Flo Premium for friends & family, plus more health, pension and wellbeing perks Diversity, equity and inclusion Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role - nothing else. We're proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities. Read our privacy notice for job applicants.
22/07/2026
Full time
The job You will act as the primary bridge between the business and IT, translating strategic objectives into technology solutions. Reporting to the Head of IT, you will own the enterprise SaaS portfolio, build trusted relationships with senior business stakeholders, and, as a confident, hands on IT generalist, ensure the day to day technology experience of staff is seamless. This is a standalone role requiring someone who is equally comfortable presenting a technology strategy to the leadership team and troubleshooting a conferencing system before an important meeting. Responsibilities Technology Strategy & Planning Partner with senior leaders and department heads to understand business goals and co develop a technology strategy that actively enables them Support the Head of IT to develop and maintain a multi year IT roadmap, presenting it to stakeholders on a regular basis Identify and champion opportunities to improve business performance, efficiency and competitive advantage through technology Contribute to annual IT budgeting and business case development for technology investment. SaaS & Software Lifecycle Management Own the end to end lifecycle of the company's SaaS portfolio - from evaluation and procurement through to renewal, rationalisation and retirement Manage vendor relationships, contracts and licence optimisation to ensure value for money and appropriate usage Maintain a clear, current inventory of all software assets, their owners, costs and renewal schedules Lead or support the selection and implementation of new software platforms, working closely with business stakeholders and the offshore support team. Stakeholder Engagement & Relationship Management Serve as the trusted, visible, on site technology advisor to business stakeholders at all levels Translate business needs into clear, actionable requirements for the offshore IT support team Act as the escalation point and internal advocate for the business when offshore support is insufficient or unresponsive Produce clear, accessible technology communications and updates for non technical audiences. IT Governance & Risk Ensure software and systems comply with relevant data protection, security and licensing obligations Identify and manage technology related risks, feeding into broader business continuity and risk planning Define and maintain appropriate IT policies and standards in conjunction with the Head of IT. Hands on Support (as required) Provide practical, on site support when the situation demands it - including troubleshooting meeting room AV and conferencing equipment, supporting new starter onboarding, and resolving issues that cannot be addressed remotely Be the visible, competent face of IT in the office, ensuring issues are resolved quickly and professionally. Skills & Experience Essential Demonstrable experience in an IT Business Partner, IT Manager or senior technology generalist role, with responsibility for stakeholder engagement at a senior level Strong understanding of SaaS platforms and software contract and licence management Proven ability to develop or contribute to technology roadmaps and strategies, and to communicate them clearly to non technical audiences Experience translating business requirements into IT solutions, working with internal or external delivery teams Comfortable operating hands on in a small company environment, including resolving practical IT issues as needed Strong organisational and prioritisation skills, with the ability to manage a varied workload independently. Desirable Experience managing or coordinating an offshore or outsourced IT support function Familiarity with IT governance frameworks such as ITIL Experience with software procurement and vendor negotiation Exposure to cyber security principles and data protection obligations (e.g. UK GDPR). What you'll get Competitive salary and annual reviews Opportunity to participate in Flo's performance incentive scheme Paid holiday, sick leave, and female health leave Enhanced parental leave and pay for maternity, paternity, same sex and adoptive parents Accelerated professional growth through world changing work and learning support In person collaboration and work in a hybrid model, with 3 days per week spent in the office 5 week fully paid sabbatical at 5 year Floversary Flo Premium for friends & family, plus more health, pension and wellbeing perks Diversity, equity and inclusion Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role - nothing else. We're proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities. Read our privacy notice for job applicants.
About the Role The Program Manager executes Technology Capital Builds by creating tight alignment across Real Estate and Workplace Services, Corporate IT, Corporate Security and other partner teams to design and deliver technical solutions for capital build outs, including new office buildout and remodels, industrial labs, datacenters and secured facilities. This includes all low voltage, ISP connectivity, network infrastructure, audio visual, physical security and related IT scopes of work. In this role, you will Ensure new sites launch with secure and reliable ISP connectivity, network infrastructure, and low voltage systems that are ready to support employees from day one. Deliver Capital Builds commitments through effective coordination across internal teams, construction partners, and vendors, achieving outcomes on scope, schedule, budget, and quality. Ensure AV systems across conference rooms, training spaces, all hands venues, digital signage, and wayfinding deliver a consistent and dependable user experience. Ensure access control, surveillance, and intrusion detection systems are integrated into the built environment and aligned with enterprise security requirements. Provide leadership with clear visibility into portfolio status, key decisions, dependencies, and emerging risks. Establish standards, drawing packages, specifications, and documentation that enable repeatable execution and operational consistency across the global portfolio. Ensure disciplined stewardship of procurement, budgets, and vendor investments across the Capital Builds portfolio. Identify and mitigate delivery risks early to protect project outcomes, business continuity, and operational readiness. Ensure all systems are commissioned, documented, and transitioned to support teams with clear ownership and support models in place. You might thrive in this role if you have Strong project and program management capabilities. Strong knowledge of the architectural design process (schematic design, design development, construction documents). Strong knowledge of commercial real estate construction processes. Excellent written and verbal communication skills. Vendor management experience (Vendor vetting, RFP and bid response, performance management, handover). Understanding of mechanical power, cooling systems and capacity planning. Ability to read construction and engineering plan drawings. PMP or equivalent project management certification. Equal Opportunity Employment We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. OpenAI's affirmative action and equal employment opportunity policy statement. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. This may affect job duties such as protecting computer hardware entrusted to you from theft, loss or damage; returning all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintaining the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. We are committed to providing reasonable accommodations to applicants with disabilities.
22/07/2026
Full time
About the Role The Program Manager executes Technology Capital Builds by creating tight alignment across Real Estate and Workplace Services, Corporate IT, Corporate Security and other partner teams to design and deliver technical solutions for capital build outs, including new office buildout and remodels, industrial labs, datacenters and secured facilities. This includes all low voltage, ISP connectivity, network infrastructure, audio visual, physical security and related IT scopes of work. In this role, you will Ensure new sites launch with secure and reliable ISP connectivity, network infrastructure, and low voltage systems that are ready to support employees from day one. Deliver Capital Builds commitments through effective coordination across internal teams, construction partners, and vendors, achieving outcomes on scope, schedule, budget, and quality. Ensure AV systems across conference rooms, training spaces, all hands venues, digital signage, and wayfinding deliver a consistent and dependable user experience. Ensure access control, surveillance, and intrusion detection systems are integrated into the built environment and aligned with enterprise security requirements. Provide leadership with clear visibility into portfolio status, key decisions, dependencies, and emerging risks. Establish standards, drawing packages, specifications, and documentation that enable repeatable execution and operational consistency across the global portfolio. Ensure disciplined stewardship of procurement, budgets, and vendor investments across the Capital Builds portfolio. Identify and mitigate delivery risks early to protect project outcomes, business continuity, and operational readiness. Ensure all systems are commissioned, documented, and transitioned to support teams with clear ownership and support models in place. You might thrive in this role if you have Strong project and program management capabilities. Strong knowledge of the architectural design process (schematic design, design development, construction documents). Strong knowledge of commercial real estate construction processes. Excellent written and verbal communication skills. Vendor management experience (Vendor vetting, RFP and bid response, performance management, handover). Understanding of mechanical power, cooling systems and capacity planning. Ability to read construction and engineering plan drawings. PMP or equivalent project management certification. Equal Opportunity Employment We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. OpenAI's affirmative action and equal employment opportunity policy statement. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. This may affect job duties such as protecting computer hardware entrusted to you from theft, loss or damage; returning all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintaining the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. We are committed to providing reasonable accommodations to applicants with disabilities.
We are looking to recruit Cyber Security Architect to join our growing team based in London and Slough. This will be an on-going permanent basis employment for deserving candidate. The Security Architect is responsible for supporting multiple projects and programmes by defining and championing information security solutions. The role will work closely with systems and project engineers, developers, internal / external business stakeholders and project managers within various departments to assess risk and deliver pragmatic, flexible and sustainable security that includes people, process and technology. Required Skills and Experience Solid exposure of taking a leading role in the establishment and implementation of security architecture, policies and procedures. Experience of secure development lifecycles (SDL) Good understanding of enterprise-scale security management process and infrastructure Exposure to current information security standards and regulations such as PCI-DSS, ISO 27001, SOX, UK DPA Exposure to enterprise IT infrastructure and tools (e.g. Microsoft, Cisco, Sun, Oracle) Experience of transactional revenue systems, embedded systems, smartcards, mobile payment systems Knowledge of cryptographic services Knowledge of wider security, audit, risk and compliance standards e.g. PCI-P2PE, PCI-POI-PTS, ISO 22301, ISO27005, ISO31000, NIST, GDPR Understanding of security within agile/ DevOps and waterfall project methods, product development Experience of application security testing tools, e.g. SonarQube In depth understanding of information security control tools Experience of quality management systems and external audit standards e.g. ISO 9001, ISAE3402 Education and Qualification: Degree or equivalent and/or equivalent level of experience in relevant subject Certification as an Information Security professional (e.g. IISP/CISA/CISM/CISSP/ ISA) Security and IT vendors certifications CREST-registered penetration tester and/or security architect Job Type: Permanent Full-time Location: London/Slough Salary: Market Rates (Based on experience) Experience Min 5 years or more If you think you are a suitable candidate for this job title and hold all necessary skills, please apply by submitting your CV. Salary will be determined from experience.
22/07/2026
Full time
We are looking to recruit Cyber Security Architect to join our growing team based in London and Slough. This will be an on-going permanent basis employment for deserving candidate. The Security Architect is responsible for supporting multiple projects and programmes by defining and championing information security solutions. The role will work closely with systems and project engineers, developers, internal / external business stakeholders and project managers within various departments to assess risk and deliver pragmatic, flexible and sustainable security that includes people, process and technology. Required Skills and Experience Solid exposure of taking a leading role in the establishment and implementation of security architecture, policies and procedures. Experience of secure development lifecycles (SDL) Good understanding of enterprise-scale security management process and infrastructure Exposure to current information security standards and regulations such as PCI-DSS, ISO 27001, SOX, UK DPA Exposure to enterprise IT infrastructure and tools (e.g. Microsoft, Cisco, Sun, Oracle) Experience of transactional revenue systems, embedded systems, smartcards, mobile payment systems Knowledge of cryptographic services Knowledge of wider security, audit, risk and compliance standards e.g. PCI-P2PE, PCI-POI-PTS, ISO 22301, ISO27005, ISO31000, NIST, GDPR Understanding of security within agile/ DevOps and waterfall project methods, product development Experience of application security testing tools, e.g. SonarQube In depth understanding of information security control tools Experience of quality management systems and external audit standards e.g. ISO 9001, ISAE3402 Education and Qualification: Degree or equivalent and/or equivalent level of experience in relevant subject Certification as an Information Security professional (e.g. IISP/CISA/CISM/CISSP/ ISA) Security and IT vendors certifications CREST-registered penetration tester and/or security architect Job Type: Permanent Full-time Location: London/Slough Salary: Market Rates (Based on experience) Experience Min 5 years or more If you think you are a suitable candidate for this job title and hold all necessary skills, please apply by submitting your CV. Salary will be determined from experience.
Onyx-Conseil seeks a Senior IT Infrastructure & Systems Manager with 7-10 years of experience to oversee and improve IT infrastructure and services. This hands-on role requires expertise in managing networks, servers, security, and stakeholder relationships, contributing to the organization's operational excellence. The position is based in London with a hybrid setup. Expected salary is between £60K and £65K, reflecting the leadership and technical skills necessary for this critical role.
22/07/2026
Full time
Onyx-Conseil seeks a Senior IT Infrastructure & Systems Manager with 7-10 years of experience to oversee and improve IT infrastructure and services. This hands-on role requires expertise in managing networks, servers, security, and stakeholder relationships, contributing to the organization's operational excellence. The position is based in London with a hybrid setup. Expected salary is between £60K and £65K, reflecting the leadership and technical skills necessary for this critical role.
We are looking to recruit Cyber Security Architect to join our growing team based in London and Slough. This will be an on-going permanent basis employment for deserving candidate. The Security Architect is responsible for supporting multiple projects and programmes by defining and championing information security solutions. The role will work closely with systems and project engineers, developers, internal / external business stakeholders and project managers within various departments to assess risk and deliver pragmatic, flexible and sustainable security that includes people, process and technology. Required Skills and Experience Solid exposure of taking a leading role in the establishment and implementation of security architecture, policies and procedures. Experience of secure development lifecycles (SDL) Good understanding of enterprise-scale security management process and infrastructure Exposure to current information security standards and regulations such as PCI-DSS, ISO 27001, SOX, UK DPA Exposure to enterprise IT infrastructure and tools (e.g. Microsoft, Cisco, Sun, Oracle) Experience of transactional revenue systems, embedded systems, smartcards, mobile payment systems Knowledge of cryptographic services Knowledge of wider security, audit, risk and compliance standards e.g. PCI-P2PE, PCI-POI-PTS, ISO 22301, ISO27005, ISO31000, NIST, GDPR Understanding of security within agile/ DevOps and waterfall project methods, product development Experience of application security testing tools, e.g. SonarQube In depth understanding of information security control tools Experience of quality management systems and external audit standards e.g. ISO 9001, ISAE3402 Education and Qualification: Degree or equivalent and/or equivalent level of experience in relevant subject Certification as an Information Security professional (e.g. IISP/CISA/CISM/CISSP/ ISA) Security and IT vendors certifications CREST-registered penetration tester and/or security architect Job Type: Permanent Full-time Location: London/Slough Salary: Market Rates (Based on experience) Experience Min 5 years or more If you think you are a suitable candidate for this job title and hold all necessary skills, please apply by submitting your CV. Salary will be determined from experience.
22/07/2026
Full time
We are looking to recruit Cyber Security Architect to join our growing team based in London and Slough. This will be an on-going permanent basis employment for deserving candidate. The Security Architect is responsible for supporting multiple projects and programmes by defining and championing information security solutions. The role will work closely with systems and project engineers, developers, internal / external business stakeholders and project managers within various departments to assess risk and deliver pragmatic, flexible and sustainable security that includes people, process and technology. Required Skills and Experience Solid exposure of taking a leading role in the establishment and implementation of security architecture, policies and procedures. Experience of secure development lifecycles (SDL) Good understanding of enterprise-scale security management process and infrastructure Exposure to current information security standards and regulations such as PCI-DSS, ISO 27001, SOX, UK DPA Exposure to enterprise IT infrastructure and tools (e.g. Microsoft, Cisco, Sun, Oracle) Experience of transactional revenue systems, embedded systems, smartcards, mobile payment systems Knowledge of cryptographic services Knowledge of wider security, audit, risk and compliance standards e.g. PCI-P2PE, PCI-POI-PTS, ISO 22301, ISO27005, ISO31000, NIST, GDPR Understanding of security within agile/ DevOps and waterfall project methods, product development Experience of application security testing tools, e.g. SonarQube In depth understanding of information security control tools Experience of quality management systems and external audit standards e.g. ISO 9001, ISAE3402 Education and Qualification: Degree or equivalent and/or equivalent level of experience in relevant subject Certification as an Information Security professional (e.g. IISP/CISA/CISM/CISSP/ ISA) Security and IT vendors certifications CREST-registered penetration tester and/or security architect Job Type: Permanent Full-time Location: London/Slough Salary: Market Rates (Based on experience) Experience Min 5 years or more If you think you are a suitable candidate for this job title and hold all necessary skills, please apply by submitting your CV. Salary will be determined from experience.
IT Infrastructure & Systems Manager We are seeking an experienced and highly motivated Senior IT Infrastructure Manager with at least 7 to 10 years experience to oversee, manage, and continuously improve the organization's IT infrastructure, enterprise systems, network environment, and end user computing services. The successful candidate will ensure the availability, security, performance, and resilience of critical business systems while leading technical teams and supporting key stakeholders across the organization. This role requires a strong blend of technical expertise, leadership capability, operational excellence, and stakeholder management skills, within a complex enterprise environment that includes financial, trading, and treasury systems. Please note that this is a completely hands on role and you must be able to be a Network Engineer, Network Security and Systems Manager all rolled in to one function. Role Description The IT Infrastructure & Systems Manager is a full time role based in London with a hybrid working arrangement, combining on site presence with some work from home. This role is responsible for managing and maintaining the organization's core IT infrastructure, including servers, networks, storage, and cloud services. Day to day tasks include overseeing system administration, monitoring performance and availability, implementing security best practices, and coordinating backup and disaster recovery processes. The role involves leading and supporting IT operations, resolving complex technical issues, and ensuring that systems, applications, and services remain stable and secure. The IT Infrastructure & Systems Manager will collaborate with internal stakeholders, manage vendors and service providers, contribute to IT strategy and roadmaps, and document procedures, standards, and configuration changes. Qualifications Strong foundation in Information Technology and IT Operations, including infrastructure design, capacity planning, and service management. Hands on experience with System Administration and Troubleshooting across Windows and/or Linux environments, virtualization, and cloud platforms. Proficiency in Network Security, including firewalls, VPNs, endpoint protection, access control, and security monitoring. Proven ability to manage IT projects, prioritize tasks, and deliver improvements on time and within scope. Excellent communication and stakeholder management skills, with the ability to explain technical concepts to non technical audiences. Experience leading or mentoring IT team members or support staff is highly desirable. Relevant certifications (eg, ITIL, Microsoft, Cisco, CompTIA, or cloud certifications) are an advantage. Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience. Infrastructure & Systems Management Administer, maintain, and optimize Windows and Linux server environments. Manage VMware virtualized infrastructure (vSphere 8 and above). Oversee enterprise backup and disaster recovery solutions using Veeam Backup & Replication. Manage Veeam ONE monitoring and Veeam Recovery Orchestrator (VRO) environments. Administer endpoint security and encryption solutions, including Symantec Endpoint Protection (SEP) and Symantec Endpoint Encryption (SEE). Support endpoint DLP, SIEM, and security monitoring tools (eg, Splunk, Tenable). Manage patching processes using ManageEngine Patch Manager Plus. Support Microsoft 365 services and related cloud technologies. In depth understanding of Cyber security Monitor system performance, capacity, availability, and infrastructure health. Ensure compliance with IT governance, security policies, and operational standards. End-User Computing Support Provide advanced desktop, laptop, printer, Mobile device (iOS) and branch office IT support. Deliver AV support for meeting rooms, conferencing, presentations, and collaboration systems. Manage OS deployment, imaging, image creation, maintenance, and software packaging. Administer Active Directory (AD), Group Policy Objects (GPOs) and user provisioning and NTFS permissions. Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint. Resolve technical incidents and service requests in line with agreed SLAs. Enterprise Applications & Financial Systems Support Support and administer business critical applications, including: Bloomberg FXT and Refinitiv Eikon, Murex Treasury System, SWIFT Alliance Access (SAA), 1AML, SIBS, GFMS, COP Support enterprise file synchronization and replication solutions (eg, Syncovery, other SFTP). Networking Configure and support Cisco switches and routers. Administer FortiGate firewall environments. Strong network fundamentals: DNS, DHCP, TCP/IP, LAN/WAN, Routing and connectivity troubleshooting. Monitor network performance, availability, and security posture. Security & Endpoint Management Support vulnerability management using tools such as Tenable. Manage security monitoring and log analysis tools (eg, Splunk). Perform SSL/TLS certificate lifecycle management using OpenSSL. Create and manage CSRs, certificate chains, and private keys. Ensure adherence to cybersecurity policies, standards, and regulatory requirements. Support physical access control systems (eg, Paxton) Governance, Documentation & Process Improvement Develop, maintain, and enforce IT policies, standards, and operational procedures. Produce system architecture diagrams, technical documentation, SOP's, and performance reports. Identify and drive opportunities for automation and service improvement. Support technology planning, infrastructure modernization, and transformation initiatives. Operating Systems Windows 11 Windows Server 2019/2022 (or equivalent enterprise environments) Red Hat Linux Infrastructure & Virtualization VMware vSphere / vCenter (v8.0.3 and above) Veeam Backup & Replication Veeam ONE, VRO Microsoft Office 365 ManageEngine Patch Manager Plus SaaS solutions SQL Server Security Symantec Endpoint Protection (SEP) Symantec Endpoint Encryption (SEE) SentinelOne - EDR/XDR Endpoint DLP solutions Firewall administration Vulnerability management tools (eg, Tenable) SIEM tools (e.g., Splunk) Hardware & Storage Dell PowerEdge Servers Dell PowerVault SAN Storage Technical Competencies Data analysis and operational reporting Desktop and laptop support Infrastructure monitoring and performance management Certificate lifecycle management (SSL/TLS) Windows imaging and deployment, GPO, NTFS PowerShell scripting SQL Server administration Understanding of software development lifecycle (SDLC) and deployment processes Architecture review and systems optimization Asset management 7+ years of experience in enterprise IT infrastructure and systems administration. Experience within financial services, banking, trading, or treasury environments. Proven experience managing mission critical infrastructure and applications. Experience operating within regulated and security-focused environments. Able to provide support to VIP stakeholders. This is a hybrid role with 3 days at the office in Central London. Salary for this role will be in the range £60K - £65K.
22/07/2026
Full time
IT Infrastructure & Systems Manager We are seeking an experienced and highly motivated Senior IT Infrastructure Manager with at least 7 to 10 years experience to oversee, manage, and continuously improve the organization's IT infrastructure, enterprise systems, network environment, and end user computing services. The successful candidate will ensure the availability, security, performance, and resilience of critical business systems while leading technical teams and supporting key stakeholders across the organization. This role requires a strong blend of technical expertise, leadership capability, operational excellence, and stakeholder management skills, within a complex enterprise environment that includes financial, trading, and treasury systems. Please note that this is a completely hands on role and you must be able to be a Network Engineer, Network Security and Systems Manager all rolled in to one function. Role Description The IT Infrastructure & Systems Manager is a full time role based in London with a hybrid working arrangement, combining on site presence with some work from home. This role is responsible for managing and maintaining the organization's core IT infrastructure, including servers, networks, storage, and cloud services. Day to day tasks include overseeing system administration, monitoring performance and availability, implementing security best practices, and coordinating backup and disaster recovery processes. The role involves leading and supporting IT operations, resolving complex technical issues, and ensuring that systems, applications, and services remain stable and secure. The IT Infrastructure & Systems Manager will collaborate with internal stakeholders, manage vendors and service providers, contribute to IT strategy and roadmaps, and document procedures, standards, and configuration changes. Qualifications Strong foundation in Information Technology and IT Operations, including infrastructure design, capacity planning, and service management. Hands on experience with System Administration and Troubleshooting across Windows and/or Linux environments, virtualization, and cloud platforms. Proficiency in Network Security, including firewalls, VPNs, endpoint protection, access control, and security monitoring. Proven ability to manage IT projects, prioritize tasks, and deliver improvements on time and within scope. Excellent communication and stakeholder management skills, with the ability to explain technical concepts to non technical audiences. Experience leading or mentoring IT team members or support staff is highly desirable. Relevant certifications (eg, ITIL, Microsoft, Cisco, CompTIA, or cloud certifications) are an advantage. Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience. Infrastructure & Systems Management Administer, maintain, and optimize Windows and Linux server environments. Manage VMware virtualized infrastructure (vSphere 8 and above). Oversee enterprise backup and disaster recovery solutions using Veeam Backup & Replication. Manage Veeam ONE monitoring and Veeam Recovery Orchestrator (VRO) environments. Administer endpoint security and encryption solutions, including Symantec Endpoint Protection (SEP) and Symantec Endpoint Encryption (SEE). Support endpoint DLP, SIEM, and security monitoring tools (eg, Splunk, Tenable). Manage patching processes using ManageEngine Patch Manager Plus. Support Microsoft 365 services and related cloud technologies. In depth understanding of Cyber security Monitor system performance, capacity, availability, and infrastructure health. Ensure compliance with IT governance, security policies, and operational standards. End-User Computing Support Provide advanced desktop, laptop, printer, Mobile device (iOS) and branch office IT support. Deliver AV support for meeting rooms, conferencing, presentations, and collaboration systems. Manage OS deployment, imaging, image creation, maintenance, and software packaging. Administer Active Directory (AD), Group Policy Objects (GPOs) and user provisioning and NTFS permissions. Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint. Resolve technical incidents and service requests in line with agreed SLAs. Enterprise Applications & Financial Systems Support Support and administer business critical applications, including: Bloomberg FXT and Refinitiv Eikon, Murex Treasury System, SWIFT Alliance Access (SAA), 1AML, SIBS, GFMS, COP Support enterprise file synchronization and replication solutions (eg, Syncovery, other SFTP). Networking Configure and support Cisco switches and routers. Administer FortiGate firewall environments. Strong network fundamentals: DNS, DHCP, TCP/IP, LAN/WAN, Routing and connectivity troubleshooting. Monitor network performance, availability, and security posture. Security & Endpoint Management Support vulnerability management using tools such as Tenable. Manage security monitoring and log analysis tools (eg, Splunk). Perform SSL/TLS certificate lifecycle management using OpenSSL. Create and manage CSRs, certificate chains, and private keys. Ensure adherence to cybersecurity policies, standards, and regulatory requirements. Support physical access control systems (eg, Paxton) Governance, Documentation & Process Improvement Develop, maintain, and enforce IT policies, standards, and operational procedures. Produce system architecture diagrams, technical documentation, SOP's, and performance reports. Identify and drive opportunities for automation and service improvement. Support technology planning, infrastructure modernization, and transformation initiatives. Operating Systems Windows 11 Windows Server 2019/2022 (or equivalent enterprise environments) Red Hat Linux Infrastructure & Virtualization VMware vSphere / vCenter (v8.0.3 and above) Veeam Backup & Replication Veeam ONE, VRO Microsoft Office 365 ManageEngine Patch Manager Plus SaaS solutions SQL Server Security Symantec Endpoint Protection (SEP) Symantec Endpoint Encryption (SEE) SentinelOne - EDR/XDR Endpoint DLP solutions Firewall administration Vulnerability management tools (eg, Tenable) SIEM tools (e.g., Splunk) Hardware & Storage Dell PowerEdge Servers Dell PowerVault SAN Storage Technical Competencies Data analysis and operational reporting Desktop and laptop support Infrastructure monitoring and performance management Certificate lifecycle management (SSL/TLS) Windows imaging and deployment, GPO, NTFS PowerShell scripting SQL Server administration Understanding of software development lifecycle (SDLC) and deployment processes Architecture review and systems optimization Asset management 7+ years of experience in enterprise IT infrastructure and systems administration. Experience within financial services, banking, trading, or treasury environments. Proven experience managing mission critical infrastructure and applications. Experience operating within regulated and security-focused environments. Able to provide support to VIP stakeholders. This is a hybrid role with 3 days at the office in Central London. Salary for this role will be in the range £60K - £65K.
Power Platform Developer 3 months initially - extensions London - hybrid £495 per day inside IR35 - Umbrella only Hold active or eligible for SC security clearance The Power Platform Developer / Engineer will design, configure, build, test and support digital solutions using the Microsoft Power Platform. The role will help transform manual, paper-based or inefficient business processes into secure, user-centred and maintainable digital services. The postholder will work with product managers, business analysts, service owners, architects, testers, data specialists, security teams and end users to develop solutions that meet business needs, comply with government standards, and support wider digital transformation. This role combines low code configuration, pro code development, integration, automation, data modelling, testing, support and platform governance. Key Responsibilities 1. Solution Design and Development Design, configure and develop solutions using Power Apps, Power Automate, Dataverse, Power Pages, Copilot Studio and related Microsoft 365 services. Build canvas apps, model driven apps, automated workflows, approvals, forms, dashboards and lightweight business applications. Translate user needs and business requirements into effective digital solutions. Apply modern development standards, including reusable components, documented configuration, secure design and structured deployment. Use Power Platform development tools such as solutions, environments, connection references, environment variables and pipelines. 2. Configuration Engineering Configure Power Platform components in line with agreed design patterns and governance standards. Manage Dataverse tables, columns, views, forms, business rules, security roles and application lifecycle settings. Configure Power Automate flows for business process automation, notifications, approvals and integrations. Configure Power Pages where external-facing or self service user experiences are required. Support configuration of connectors, gateways, service accounts and data connections in line with organisational policies. 3. Integration and Data Integrate Power Platform solutions with Microsoft 365 services such as SharePoint, Teams, Outlook, Excel, OneDrive and Power BI. Support integration with enterprise platforms such as CLIO Operate, ServiceNow, Azure services or line of business systems where required. Design simple and effective data models using Dataverse, SharePoint Lists or approved data sources. Ensure data is structured, secure, accessible and aligned with information governance requirements. Work with data teams to support reporting, analytics and data quality requirements. 4. Testing and Quality Assurance Develop and execute unit, system and user acceptance testing for Power Platform solutions. Support test planning, defect triage and release readiness activity. Ensure solutions are reliable, accessible, performant and supportable. Apply version control, peer review and deployment practices where appropriate. Document test outcomes and support service acceptance into live operation. 5. Security, Compliance and Governance Build solutions that comply with organisational security, data protection, records management and accessibility requirements. Apply role based access controls, data loss prevention policies, environment strategy and connector governance. Work with cyber security, information governance and architecture teams to ensure solutions are secure by design. Support DPIAs, risk assessments, technical documentation and service assurance activities where required. Ensure solutions follow government and departmental standards for secure, accessible and maintainable digital services. 6. Service Support and Continuous Improvement Support live Power Platform services, including incident investigation, defect resolution and minor enhancements. Monitor performance, usage, failures and flow runs. Maintain documentation for support teams, service owners and users. Identify opportunities to simplify, automate or improve existing processes. Contribute to continuous improvement of Power Platform standards, reusable components and delivery methods. 7. Collaboration and User Centred Delivery Work in multidisciplinary teams with product, delivery, technical, data and business colleagues. Engage with users to understand needs, pain points and service outcomes. Contribute to discovery, alpha, beta and live phases of digital service delivery. Communicate technical information clearly to non technical stakeholders. Support knowledge sharing, community of practice activity and upskilling of citizen developers where appropriate. Essential Skills and Experience Technical Skills Developing and configuring solutions using Microsoft Power Platform. Building Power Apps, including canvas apps and model driven apps. Creating and maintaining Power Automate cloud flows. Working with Dataverse, including tables, relationships, forms, views and security roles. Using Microsoft 365 data sources such as SharePoint Lists, Excel, Outlook and Teams. Managing Power Platform solutions across development, test and production environments. Understanding Power Platform environment strategy, connectors, DLP policies and governance. Applying testing, documentation and deployment practices. Troubleshooting issues across apps, flows, data sources and permissions. Understanding accessibility, security and data protection considerations. Development and Engineering Skills Design, build, test, correct and document applications or configurations. Apply modern development standards and reusable design patterns. Write clean, maintainable and secure configuration or code. Use structured testing and release methods. Support services through development, transition and live operation. Work collaboratively in an agile, multidisciplinary environment. Desirable Skills and Experience Experience with Power Pages. Experience with Copilot Studio. Experience with Power BI integration and reporting. Experience with Azure DevOps, GitHub or Microsoft Power Platform pipelines. Experience with Azure Logic Apps, Azure Functions or API integrations. Experience of working in a UK government, public sector or regulated environment. Understanding of the GDS Service Standard, accessibility requirements and government digital delivery phases.
22/07/2026
Full time
Power Platform Developer 3 months initially - extensions London - hybrid £495 per day inside IR35 - Umbrella only Hold active or eligible for SC security clearance The Power Platform Developer / Engineer will design, configure, build, test and support digital solutions using the Microsoft Power Platform. The role will help transform manual, paper-based or inefficient business processes into secure, user-centred and maintainable digital services. The postholder will work with product managers, business analysts, service owners, architects, testers, data specialists, security teams and end users to develop solutions that meet business needs, comply with government standards, and support wider digital transformation. This role combines low code configuration, pro code development, integration, automation, data modelling, testing, support and platform governance. Key Responsibilities 1. Solution Design and Development Design, configure and develop solutions using Power Apps, Power Automate, Dataverse, Power Pages, Copilot Studio and related Microsoft 365 services. Build canvas apps, model driven apps, automated workflows, approvals, forms, dashboards and lightweight business applications. Translate user needs and business requirements into effective digital solutions. Apply modern development standards, including reusable components, documented configuration, secure design and structured deployment. Use Power Platform development tools such as solutions, environments, connection references, environment variables and pipelines. 2. Configuration Engineering Configure Power Platform components in line with agreed design patterns and governance standards. Manage Dataverse tables, columns, views, forms, business rules, security roles and application lifecycle settings. Configure Power Automate flows for business process automation, notifications, approvals and integrations. Configure Power Pages where external-facing or self service user experiences are required. Support configuration of connectors, gateways, service accounts and data connections in line with organisational policies. 3. Integration and Data Integrate Power Platform solutions with Microsoft 365 services such as SharePoint, Teams, Outlook, Excel, OneDrive and Power BI. Support integration with enterprise platforms such as CLIO Operate, ServiceNow, Azure services or line of business systems where required. Design simple and effective data models using Dataverse, SharePoint Lists or approved data sources. Ensure data is structured, secure, accessible and aligned with information governance requirements. Work with data teams to support reporting, analytics and data quality requirements. 4. Testing and Quality Assurance Develop and execute unit, system and user acceptance testing for Power Platform solutions. Support test planning, defect triage and release readiness activity. Ensure solutions are reliable, accessible, performant and supportable. Apply version control, peer review and deployment practices where appropriate. Document test outcomes and support service acceptance into live operation. 5. Security, Compliance and Governance Build solutions that comply with organisational security, data protection, records management and accessibility requirements. Apply role based access controls, data loss prevention policies, environment strategy and connector governance. Work with cyber security, information governance and architecture teams to ensure solutions are secure by design. Support DPIAs, risk assessments, technical documentation and service assurance activities where required. Ensure solutions follow government and departmental standards for secure, accessible and maintainable digital services. 6. Service Support and Continuous Improvement Support live Power Platform services, including incident investigation, defect resolution and minor enhancements. Monitor performance, usage, failures and flow runs. Maintain documentation for support teams, service owners and users. Identify opportunities to simplify, automate or improve existing processes. Contribute to continuous improvement of Power Platform standards, reusable components and delivery methods. 7. Collaboration and User Centred Delivery Work in multidisciplinary teams with product, delivery, technical, data and business colleagues. Engage with users to understand needs, pain points and service outcomes. Contribute to discovery, alpha, beta and live phases of digital service delivery. Communicate technical information clearly to non technical stakeholders. Support knowledge sharing, community of practice activity and upskilling of citizen developers where appropriate. Essential Skills and Experience Technical Skills Developing and configuring solutions using Microsoft Power Platform. Building Power Apps, including canvas apps and model driven apps. Creating and maintaining Power Automate cloud flows. Working with Dataverse, including tables, relationships, forms, views and security roles. Using Microsoft 365 data sources such as SharePoint Lists, Excel, Outlook and Teams. Managing Power Platform solutions across development, test and production environments. Understanding Power Platform environment strategy, connectors, DLP policies and governance. Applying testing, documentation and deployment practices. Troubleshooting issues across apps, flows, data sources and permissions. Understanding accessibility, security and data protection considerations. Development and Engineering Skills Design, build, test, correct and document applications or configurations. Apply modern development standards and reusable design patterns. Write clean, maintainable and secure configuration or code. Use structured testing and release methods. Support services through development, transition and live operation. Work collaboratively in an agile, multidisciplinary environment. Desirable Skills and Experience Experience with Power Pages. Experience with Copilot Studio. Experience with Power BI integration and reporting. Experience with Azure DevOps, GitHub or Microsoft Power Platform pipelines. Experience with Azure Logic Apps, Azure Functions or API integrations. Experience of working in a UK government, public sector or regulated environment. Understanding of the GDS Service Standard, accessibility requirements and government digital delivery phases.
About CFGI CFGI is a global consulting firm that helps organisations navigate complex business challenges with confidence. With a strong presence in the UK, we partner with companies across industries to deliver best-in-class advisory services in accounting, risk, cyber security, technology, and business transformation. We pride ourselves on combining technical expertise with a practical, hands on approach, helping our clients strengthen resilience, meet regulatory requirements, and stay ahead in an increasingly digital and risk driven landscape. Technical and Domain Experience Conduct cybersecurity maturity and risk assessment and for clients. Practical experience implementing security controls, in areas such as MDR, IAM, Network Security, Cloud Deployments. Advise clients on cybersecurity strategy, metrics and reporting for various levels of stakeholders, including Audit Committees and Board of Directors. Build risk management practices for clients, including policies, procedures, Risk Register, etc. Previous experience as a systems administrator, systems engineer, or security analyst. Understanding of operating system hardening principles, network design principles, and systems security. Guide clients in establishing cybersecurity policies, standards, and procedures. Manage cybersecurity training & awareness services for clients from design to implementation. Understanding of security analysis, security events, and penetration testing. Soft Skills Strong interpersonal and communication skills; experience with cross cultural communications. Calmness and clarity of thought under pressure and ability to maintain positive attitude. Agile and flexible, capable of dealing with ambiguity, and confronting challenges and opportunities with speed, endurance, and decisiveness. Confidence to manage upwards, provide forward thinking ideas and actively participate in improving CFGI's cyber offering. Technical Qualifications and Certifications Industry certifications are preferred, but not required: CISSP, CISM, etc. Technology specific qualifications in technology or security solutions. Experience Whilst we will judge the quality of candidates not their time served in the industry, a good gauge for this role would be around 5 years' experience in technology and security related fields. Your experience does not have to be purely cyber security consulting. We believe individuals with practical skillsets from in house roles, broader technology management or GRC, for example, would be well placed in our team. We know great candidates bring a mix of skills and experiences, you don't need to have done everything listed in this job description to apply.
22/07/2026
Full time
About CFGI CFGI is a global consulting firm that helps organisations navigate complex business challenges with confidence. With a strong presence in the UK, we partner with companies across industries to deliver best-in-class advisory services in accounting, risk, cyber security, technology, and business transformation. We pride ourselves on combining technical expertise with a practical, hands on approach, helping our clients strengthen resilience, meet regulatory requirements, and stay ahead in an increasingly digital and risk driven landscape. Technical and Domain Experience Conduct cybersecurity maturity and risk assessment and for clients. Practical experience implementing security controls, in areas such as MDR, IAM, Network Security, Cloud Deployments. Advise clients on cybersecurity strategy, metrics and reporting for various levels of stakeholders, including Audit Committees and Board of Directors. Build risk management practices for clients, including policies, procedures, Risk Register, etc. Previous experience as a systems administrator, systems engineer, or security analyst. Understanding of operating system hardening principles, network design principles, and systems security. Guide clients in establishing cybersecurity policies, standards, and procedures. Manage cybersecurity training & awareness services for clients from design to implementation. Understanding of security analysis, security events, and penetration testing. Soft Skills Strong interpersonal and communication skills; experience with cross cultural communications. Calmness and clarity of thought under pressure and ability to maintain positive attitude. Agile and flexible, capable of dealing with ambiguity, and confronting challenges and opportunities with speed, endurance, and decisiveness. Confidence to manage upwards, provide forward thinking ideas and actively participate in improving CFGI's cyber offering. Technical Qualifications and Certifications Industry certifications are preferred, but not required: CISSP, CISM, etc. Technology specific qualifications in technology or security solutions. Experience Whilst we will judge the quality of candidates not their time served in the industry, a good gauge for this role would be around 5 years' experience in technology and security related fields. Your experience does not have to be purely cyber security consulting. We believe individuals with practical skillsets from in house roles, broader technology management or GRC, for example, would be well placed in our team. We know great candidates bring a mix of skills and experiences, you don't need to have done everything listed in this job description to apply.
About VIRTUS VIRTUS Data Centres is the UK's fastest-growing data centre provider. We own, design, build, and operate some of the most energy-efficient, flexible, and secure data centres in Europe. In 2023, we announced our expansion into continental Europe, starting with Berlin and Milan, with plans to grow further across the region. At VIRTUS, we aim to be a positive force in the fourth industrial revolution-delivering innovative solutions while staying firmly rooted in our core values: Clarity & Quality, Accountability, Customer Commitment, Purposeful Innovation, and Capability & Growth. Job Summary As an Operational Technology (OT) Technical Project Manager, you will be responsible for the end-to end delivery of OT upgrade, lifecycle and improvement projects across live data centre environments. You will ensure all OT systems are delivered safely, with minimal operational risk and transitioned cleanly into live operation. You will provide project leadership across OT platforms including BMS, PMS, CCTV, Access Control and associated OT infrastructure while coordinating vendor activity and ensuring alignment with change management, commissioning and documentation standards. Duties and Responsibilities The role includes but is not limited to the following: OT Upgrade & Lifecycle Delivery Deliver OT upgrade, lifecycle and improvement projects from initiation through commissioning and operational handover in live data centre environments. Develop and maintain project plans, schedules and implementation windows that minimise operational risk. Coordinate upgrade activities across multiple sites, systems, vendors and internal teams. Ensure clear rollback, contingency and recovery plans are defined, understood and validated before any changes are implemented. Technical Oversight and Assurance Provide technical oversight across BMS, PMS, CCTV, Access Control and associated OT infrastructure. Review and challenge technical designs, engineering documentation and vendor implementation approaches. Ensure project delivery aligns with OT standards, architectural requirements and operational constraints. Validate that system performance, resilience and stability meet expectations following project execution. Vendor and Stakeholder Management Manage OT vendors, contractors and systems integrators to ensure work is delivered to scope, quality and timeline requirements. Coordinate site access, work sequencing and communications with Data Centre Operations, Facilities Management, IT Operations and Security. Monitor and report on vendor performance, addressing issues or variances promptly. Governance, Risk and Change Control Ensure all project activity complies with established change management, commissioning and handover processes. Own project level risk assessments, method statements and implementation plans. Identify, elevate and track risks or issues that could impact operational stability or service availability. Commissioning and Handover Lead testing, commissioning and acceptance activities following OT project delivery. Ensure all project documentation is complete, accurate and aligned with operational standards. Confirm that systems are operationally ready, supportable and fully handed over to the appropriate teams. Reporting and Communication Provide clear and timely updates on project progress, risks, issues and decisions. Maintain thorough documentation and records that support audit, compliance and assurance requirements. Person Specification Qualifications A technical or operational background relevant to Operational Technology (OT) environments. Practical training or learning related to OT systems, controls, automation or technical project delivery. Ongoing professional development gained through hands on experience, training or industry learning. Highly Desirable Experience delivering projects within Operational Technology (OT) environments. Exposure to live operational or critical infrastructure environments, such as Data Centres, utilities or industrial sites. Familiarity with OT systems including BMS, PMS, CCTV, Access Control or similar platforms. Experience working with OT vendors and system integrators. Experience Proven experience delivering OT upgrade, lifecycle or technically complex projects in live operational environments. Experience planning and coordinating work in environments where availability, safety and risk management are critical. Practical experience managing project delivery alongside operations, engineering teams and external suppliers. Experience overseeing testing, commissioning and handover activities. Skills Strong practical understanding of Operational Technology systems and environments. Ability to assess, challenge and validate technical designs and delivery approaches. Effective project planning, coordination and delivery management skills. Clear and confident communication with technical and non technical stakeholders. Risk aware decision making and the ability to remain calm and structured in live operational environments. Awareness of OT cybersecurity principles, including secure system design, access control, network segregation and risk management within live operational environments. Additional Information This is a hybrid role, with regular travel to data centres based around London and occasional travel into central London required. This role comes with an on call element, which will require the post holder to participate in an out of hours on call escalation rota. In line with VIRTUS' Vetting Policy, the successful applicant must be willing to undergo a BS7858 screening process. Equal Opportunity Statement VIRTUS is an equal opportunity employer. As part of our commitment to fight for equality, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment. We reserve the right to close this post for applications should sufficient applications be received.
22/07/2026
Full time
About VIRTUS VIRTUS Data Centres is the UK's fastest-growing data centre provider. We own, design, build, and operate some of the most energy-efficient, flexible, and secure data centres in Europe. In 2023, we announced our expansion into continental Europe, starting with Berlin and Milan, with plans to grow further across the region. At VIRTUS, we aim to be a positive force in the fourth industrial revolution-delivering innovative solutions while staying firmly rooted in our core values: Clarity & Quality, Accountability, Customer Commitment, Purposeful Innovation, and Capability & Growth. Job Summary As an Operational Technology (OT) Technical Project Manager, you will be responsible for the end-to end delivery of OT upgrade, lifecycle and improvement projects across live data centre environments. You will ensure all OT systems are delivered safely, with minimal operational risk and transitioned cleanly into live operation. You will provide project leadership across OT platforms including BMS, PMS, CCTV, Access Control and associated OT infrastructure while coordinating vendor activity and ensuring alignment with change management, commissioning and documentation standards. Duties and Responsibilities The role includes but is not limited to the following: OT Upgrade & Lifecycle Delivery Deliver OT upgrade, lifecycle and improvement projects from initiation through commissioning and operational handover in live data centre environments. Develop and maintain project plans, schedules and implementation windows that minimise operational risk. Coordinate upgrade activities across multiple sites, systems, vendors and internal teams. Ensure clear rollback, contingency and recovery plans are defined, understood and validated before any changes are implemented. Technical Oversight and Assurance Provide technical oversight across BMS, PMS, CCTV, Access Control and associated OT infrastructure. Review and challenge technical designs, engineering documentation and vendor implementation approaches. Ensure project delivery aligns with OT standards, architectural requirements and operational constraints. Validate that system performance, resilience and stability meet expectations following project execution. Vendor and Stakeholder Management Manage OT vendors, contractors and systems integrators to ensure work is delivered to scope, quality and timeline requirements. Coordinate site access, work sequencing and communications with Data Centre Operations, Facilities Management, IT Operations and Security. Monitor and report on vendor performance, addressing issues or variances promptly. Governance, Risk and Change Control Ensure all project activity complies with established change management, commissioning and handover processes. Own project level risk assessments, method statements and implementation plans. Identify, elevate and track risks or issues that could impact operational stability or service availability. Commissioning and Handover Lead testing, commissioning and acceptance activities following OT project delivery. Ensure all project documentation is complete, accurate and aligned with operational standards. Confirm that systems are operationally ready, supportable and fully handed over to the appropriate teams. Reporting and Communication Provide clear and timely updates on project progress, risks, issues and decisions. Maintain thorough documentation and records that support audit, compliance and assurance requirements. Person Specification Qualifications A technical or operational background relevant to Operational Technology (OT) environments. Practical training or learning related to OT systems, controls, automation or technical project delivery. Ongoing professional development gained through hands on experience, training or industry learning. Highly Desirable Experience delivering projects within Operational Technology (OT) environments. Exposure to live operational or critical infrastructure environments, such as Data Centres, utilities or industrial sites. Familiarity with OT systems including BMS, PMS, CCTV, Access Control or similar platforms. Experience working with OT vendors and system integrators. Experience Proven experience delivering OT upgrade, lifecycle or technically complex projects in live operational environments. Experience planning and coordinating work in environments where availability, safety and risk management are critical. Practical experience managing project delivery alongside operations, engineering teams and external suppliers. Experience overseeing testing, commissioning and handover activities. Skills Strong practical understanding of Operational Technology systems and environments. Ability to assess, challenge and validate technical designs and delivery approaches. Effective project planning, coordination and delivery management skills. Clear and confident communication with technical and non technical stakeholders. Risk aware decision making and the ability to remain calm and structured in live operational environments. Awareness of OT cybersecurity principles, including secure system design, access control, network segregation and risk management within live operational environments. Additional Information This is a hybrid role, with regular travel to data centres based around London and occasional travel into central London required. This role comes with an on call element, which will require the post holder to participate in an out of hours on call escalation rota. In line with VIRTUS' Vetting Policy, the successful applicant must be willing to undergo a BS7858 screening process. Equal Opportunity Statement VIRTUS is an equal opportunity employer. As part of our commitment to fight for equality, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment. We reserve the right to close this post for applications should sufficient applications be received.
Why Harvey At Harvey, we're transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we're reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we're scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth - personal, professional, and financial - is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission - operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today - and we're just getting started. Role Overview As Harvey continues to scale its customer offerings for strategic customers, we are hiring a Technical Account Manager to join our Customer Success organization. This role serves as a high touch, technically fluent support resource for Harvey's most strategic customers, providing rapid, expert handling of complex, time critical, and sensitive issues. The Technical Account Manager strengthens Harvey's post sale presence by partnering closely with Customer Success Managers and internal teams to deliver exceptional technical support, proactive incident management, and clear, credible customer communications. This role is ideal for someone who thrives in high stakes environments, enjoys deep problem solving, and takes pride in delivering a world class customer experience. This role follows a fixed Thursday to Monday OR Friday to Tuesday schedule, with weekend coverage included as part of the standard five day workweek. What You'll Do Serve as a primary escalation point for Enterprise and Majors accounts, owning high severity and technically complex support cases through resolution. Triage, investigate, and resolve urgent customer issues with speed and sound judgment, coordinating across Support, Customer Success, Engineering, Product, and Security teams. Maintain deep account context, including customer workflows, configurations, integrations, and sensitivities, and apply that context to troubleshooting and communications. Provide real time, hands on technical support for senior customer stakeholders, including Knowledge Management, Innovation, and IT leaders. Lead clear and proactive incident communications, translating technical updates into customer specific impact, expectations, and next steps. Participate in incident response workflows, including severity classification, escalation handling, and post incident retrospectives. Document root causes, resolutions, and preventative actions to improve product reliability, internal knowledge coverage, and operational maturity. Contribute to the development and continuous improvement of escalation playbooks, runbooks, and support tooling. Partner closely with Customer Success Managers to enhance Harvey's post sale technical engagement and overall customer experience. What You Have Experience supporting enterprise or highly regulated software products in technical support, escalation management, or technical account facing roles. Proven experience engaging and managing high level stakeholders both internally and externally. Exceptional attention to detail with the ability to manage and resolve complex, multi layered support cases Strong technical foundation, with the ability to troubleshoot complex systems and collaborate effectively with Engineering and Product teams. Ability to bridge technical and non technical communication by translating complex back end and front end concepts into clear, accessible language for customers Deep customer obsession and ownership mindset-end to end accountability for customer outcomes and going beyond issue resolution to actively champion the customer's long term success with the product. Exceptional judgment under pressure, with comfort operating in high severity, time sensitive, and confidential situations. Clear, polished written and verbal communication skills, with experience engaging senior customer stakeholders. Demonstrated ability to manage multiple urgent issues simultaneously while maintaining accuracy, composure, and customer trust. Highly collaborative mindset and strong partnership orientation with Customer Success and cross functional teams. Comfort operating in ambiguity and contributing to process building in a fast scaling environment. Nice to Have Experience supporting AI powered, data intensive, or security and compliance sensitive products. Familiarity with incident management frameworks, on call models, or escalation playbooks. Prior experience working with law firms or professional services organizations. Depending on your location, an Applicant Privacy Notice may apply to you. You can find all of our Applicant Privacy Notices here. Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing .
22/07/2026
Full time
Why Harvey At Harvey, we're transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we're reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we're scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth - personal, professional, and financial - is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission - operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today - and we're just getting started. Role Overview As Harvey continues to scale its customer offerings for strategic customers, we are hiring a Technical Account Manager to join our Customer Success organization. This role serves as a high touch, technically fluent support resource for Harvey's most strategic customers, providing rapid, expert handling of complex, time critical, and sensitive issues. The Technical Account Manager strengthens Harvey's post sale presence by partnering closely with Customer Success Managers and internal teams to deliver exceptional technical support, proactive incident management, and clear, credible customer communications. This role is ideal for someone who thrives in high stakes environments, enjoys deep problem solving, and takes pride in delivering a world class customer experience. This role follows a fixed Thursday to Monday OR Friday to Tuesday schedule, with weekend coverage included as part of the standard five day workweek. What You'll Do Serve as a primary escalation point for Enterprise and Majors accounts, owning high severity and technically complex support cases through resolution. Triage, investigate, and resolve urgent customer issues with speed and sound judgment, coordinating across Support, Customer Success, Engineering, Product, and Security teams. Maintain deep account context, including customer workflows, configurations, integrations, and sensitivities, and apply that context to troubleshooting and communications. Provide real time, hands on technical support for senior customer stakeholders, including Knowledge Management, Innovation, and IT leaders. Lead clear and proactive incident communications, translating technical updates into customer specific impact, expectations, and next steps. Participate in incident response workflows, including severity classification, escalation handling, and post incident retrospectives. Document root causes, resolutions, and preventative actions to improve product reliability, internal knowledge coverage, and operational maturity. Contribute to the development and continuous improvement of escalation playbooks, runbooks, and support tooling. Partner closely with Customer Success Managers to enhance Harvey's post sale technical engagement and overall customer experience. What You Have Experience supporting enterprise or highly regulated software products in technical support, escalation management, or technical account facing roles. Proven experience engaging and managing high level stakeholders both internally and externally. Exceptional attention to detail with the ability to manage and resolve complex, multi layered support cases Strong technical foundation, with the ability to troubleshoot complex systems and collaborate effectively with Engineering and Product teams. Ability to bridge technical and non technical communication by translating complex back end and front end concepts into clear, accessible language for customers Deep customer obsession and ownership mindset-end to end accountability for customer outcomes and going beyond issue resolution to actively champion the customer's long term success with the product. Exceptional judgment under pressure, with comfort operating in high severity, time sensitive, and confidential situations. Clear, polished written and verbal communication skills, with experience engaging senior customer stakeholders. Demonstrated ability to manage multiple urgent issues simultaneously while maintaining accuracy, composure, and customer trust. Highly collaborative mindset and strong partnership orientation with Customer Success and cross functional teams. Comfort operating in ambiguity and contributing to process building in a fast scaling environment. Nice to Have Experience supporting AI powered, data intensive, or security and compliance sensitive products. Familiarity with incident management frameworks, on call models, or escalation playbooks. Prior experience working with law firms or professional services organizations. Depending on your location, an Applicant Privacy Notice may apply to you. You can find all of our Applicant Privacy Notices here. Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing .
