People Information Analyst

Job Purpose

The People Information Analyst will be responsible for the extraction, transformation and presentation of our people-based data to support our work on people analytics and the performance of HR KPI's.

The role will also provide technical support to colleagues delivering defined HR business processes and supporting all people-based systems. Providing data analysis, identifying trends and developing better ways of serving our clients this will be the "go to role" for system updates, changes, support and administration.

Service/Functional Accountabilities

Becoming the owner of a number of people-based reports, using various systems (Oracle Discover, BI Publisher and Cornerstone on demand). This work is crucial for our directors and heads of service to understand their people performance data including take up of Learning & Development, Performance reviews and Recruitment KPI's.

Support the People Analytics, Insight and Technology team with workforce management information to ensure the ability to effectively configure and manipulate people data to provide ad-hoc queries as required by various stakeholders at all levels of the organisation.

Design, develop and deliver reports internally to the Organisation Development & People and Service Transformation (ODP&ST) function to ensure that performance can be continually reviewed across all elements of HR & Organisational Development.

Support the creation of public facing information and responses such as freedom of information requests.

Support colleagues across ODP and the wider organisation through the systems administration for recruitment, learning, performance management technology as well as the administration of any business-related processes to these areas.

Deliver a great customer experience for colleagues across the council, managing ad-hoc and regular requests for data, insight and analytics through the effective use of reporting capability in new people-based systems such as creating, sharing and scheduling queries.

Support People Operations in administration-based tasks (e.g. setting up assessments, supporting exec recruitment etc) to provide a professional service.

Specific individual and shared targets and objectives are defined annually within the performance management framework.

Skills, Knowledge and Experience

• Educated to RQF level 3 (A level) standard or equivalent by experience.
• Good experience of using query builders in HR systems (e.g. Oracle, Cornerstone on demand).
• Exceptional knowledge of analytical products such as Excel and Microsoft Power BI.
• Evidence of good learning agility and building knowledge and experience, with experience of project management.
• Builds effective working relationships with colleagues and customers, which are collaborative to deliver good process, practice and advice.
• Organised, efficient and results orientated with a flexible approach and the ability to multi task, prioritise workload and meet deadlines.
• Ability to communicate effectively, demonstrating empathy, questioning and listening to a very high level. Confidently advising and challenging leaders and managers using own professional knowledge.
• Experience of working in a customer-orientated environment, dealing with a range of customer situations in a service delivery setting and seeking continuous improvement for service provided.
• Experience of working with and analysing data to make recommendations for improvements.

As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription and you will be responsible for ensuring this is maintained.

Essex County Council is proud to offer an excellent benefits package to all its employees. More information can be found on our website.

This position will initially, in line with current government guidance be based from home, with an expectation of being home based for the foreseeable future. However, when government guidelines change the role may then revert to being office based, whilst retaining some flexible working options.

If you have any queries regarding this role, or require anything further, please contact the Essex Recruitment Team.

To apply, please visit our website

Closing date: 4th April 2021.

Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.

We seek the best talent from the widest pool of people as diversity is key to our success.