Solution Specialist

  • Qubit
  • 24/03/2021
Full time Information Technology Telecommunications

Job Description

Qubit is the leader in highly persuasive personalization at scale. Leading ecommerce companies work with Qubit to transform the way they understand and influence their customers in order to increase revenue, build loyalty and improve marketing efficiency.

By combining rich customer data, deep learning technology and advanced segmentation capabilities, the Qubit Customer Influence Engine can precisely match customers with the widest range of personal, online experiences to influence behavior at scale.

Qubit is trusted to deliver real impact to the bottom line for the biggest brands in ecommerce including Ubisoft, CafePress, Topshop, Shiseido, and Emirates. Across the global Qubit customer base, $600 million worth of online sales are influenced over a typical week. To date, we have received over $76 million in funding from Goldman Sachs, Accel, Sapphire Ventures, Balderton Capital and Salesforce Ventures.

About the role:

The Qubit Solution Architecture team is an innovative and creative group of professionals at the heart of the business. This team helps some of the world's largest retailers, fashion houses, e-gaming and travel companies understand how Qubit's technology can take their personalization efforts to an entirely new level.

The team works together and independently to craft solutions that help our customers solve some of their biggest business challenges in new and exciting ways. The Solution Specialist (this is a soft landing for a Solution Engineer role) world is a dynamic, ever changing environment where expertise in technology, business consulting, and sales is leveraged every day to drive innovation, creativity and new business.

Due to continued expansion we are seeking a Solution Specialist to join the team. This position is suitable for someone with strong development skills, who is passionate about technology and wants to apply their skills in a commercial environment. The right individual will blend technical proficiency with great communication/business acumen skills.

Responsibilities:

  • Helping the sales teams close new business through supporting any technical requirements.
  • Communicating highly technical concepts to a variety of audiences, including executive level decision-makers.
  • Producing and delivering tailored demonstrations of Qubit's platform that solves business challenges for global leaders in ecommerce.
  • Working seamlessly with various internal teams including Professional Services, Customer Success and Product Engineering to ensure smooth customer onboarding.
  • Providing detailed big-picture specifications for proposed solutions including time and scope.
  • Being a subject matter expert on the Qubit platform, particularly advanced features and the more technical elements.
  • Undertaking analysis of customers or prospects personalisation activities and technology stacks in order to communicate the business value Qubit can bring.
  • Keeping up-to-date on relevant competitive solutions, products and services.
  • Providing assistance on Qubit's RFI/RFP processes.
  • Providing feedback and prototyping ideas from the field to inform product development.
  • Building relationships with technical stakeholders.
  • Highlighting and helping solve technical risks and obstacles during the sales process.

Requirements

What you'll need:

  • Either a degree in Computer Science, Web Development or a completed course from a coding/web development focussed institution
  • 2+ years experience in a similar role
  • Demonstrable front end side projects on GitHub
  • Working knowledge and experience using Single Page Architecture frameworks (React and Angular).
  • Strong front-end (Javascript, HTML, CSS) skills along with knowledge of modern frameworks, libraries, and digital marketing tools.
  • Understanding of APIs, CMSs and E-commerce platforms is a must.
  • Excellent written and verbal communication skills.
  • Strong organizational skills along with the ability to work with tight deadlines.
  • To be a self-starter and be prepared for travel.
  • Knowledge of SQL or any sorted/unsorted data tools.
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  • Generous equity options
  • Excellent private health and dental insurance packages
  • A monthly subscription to the wellness platform Heka -
  • A relaxed approach to time off and working from home (although we are all remote for now!)
  • Top of the range macbook pro
  • Subsidised gym membership
  • Thank Qubit It's Friday - we have lots of creative ways to let off steam at the end of the week
  • Per-employee budget for training and development
  • A subscription to the learning platform Learnerbly -
  • Pension scheme with contribution matching
  • Paid parental leave
  • Dedicated time for charity/community work via Pledge 1% -
  • Company over-performance bonuses
  • Call with HR (30mins)
  • Call with Head of Strategic Architecture(30mins)
  • Demo Presentation (1hr 30mins)
  • Call with Senior Stakeholder (30mins)

JavaScript, Pre Sales, APIs, HTML/CSS, SupportJavaScript, HTML/CSS, React, Angular, SQL