A Support Analyst/Mobile Desktop Engineer is required for this global company based in Surrey. You will deliver front-line support of IT services for approximately 600+ business users in Surrey, London Leeds & Newcastle, but mainly out of the Surrey Office.
Skills required: - Dell Desktop/Laptop PCs - Building/Configuring and support inc. tools like SCCM Windows 10 & PC apps: office365 (inc Teams/Sharepoint/onedrive etc.) Adobe, Printers, mobile phones (inc apps) other user peripherals Active Directory (inc account admin), Use of ITSM systems eg. Marval Video conferencing & collaboration tools Broadband technologies (DSL and/or cable modems) experience of dealing with ISP's and an understanding of:- Networking concepts, TCP/IP, LAN/WAN, DHCP, DNS Internet Proxy and web filtering software administration (ISA, WebSense) Backup technologies Understanding and use of SAN/NAS storage systems eg. EMC VNX