Product Owner

Product Owner

About CFC

CFC is a specialist insurance provider and a pioneer in emerging risk. With a track record of disrupting inefficient insurance markets, CFC uses proprietary technology to deliver high-quality products to market faster than the competition while making it easier for brokers to do business. Our broad range of commercial insurance products are purpose-built for today's risks, and we aim to give our customers everything they need in one, easy-to-understand policy.

Headquartered in London and backed by Lloyd's, CFC serves more than 70,000 businesses in over 80 countries. We're privately held and growing faster than any of our competitors in the market.

Although insurance is a serious business, our culture isn't too corporate and we never take ourselves too seriously. We are 'one-team' and enjoy a culture of openness and encouragement. We invest heavily in the learning and development of our people and enjoy a fast paced working atmosphere that is friendly, supportive, and fun.

Role Definiton

You will be part of the technology team, the engine room of the business, providing bespoke systems that give CFC its competitive advantage in this dynamic marketplace. You will be exposed to a range of different business projects and opportunities that will make a material impact on profitability and efficiency in the business. Your role will be to take a broader business view and define solutions to business problems in features, epics and stories. The role also involves significant stakeholder management and the resolution of different viewpoints.

As one of our lead product owners, you'll be responsible for helping to prioritise the product backlog and contributing towards the product vision and roadmap. You will gather information from the business and defining improvements to processes, ensuring that solutions are designed for optimal business performance whilst being developed efficiently but also maintaining technical quality.

You will help with the elaboration of epics, themes and features into user stories that are granular enough to be achieved in a single sprint. You will also break down epics into testable stories; collaborating directly with the development/QA teams and will participate in daily scrums, sprint planning meetings and sprint reviews and retrospectives.

You will work across a subset of CFC's current platforms potentially including our bespoke back-office system, online insurance trading platform and our new CRM system - as well as driving innovation by working on our new projects.

Ideally the successful candidate will have previous experience of working in a dynamic company within insurance and now be looking to take the next step in their career in an exciting, fast growing business.

Responsibilities & Accountabilities

• Lead stakeholder meetings to gather and agree requirements
• Conduct robust analysis and documentation according to defined deadlines and quality requirements
• Understand the "why" of each epic and feature, focusing on solving our technology problems while always seeing the bigger picture
• Be a true product owner, working with the team to develop refine and prioritize epics, features and user stories with a clear focus on maximizing business value.
• Own and maintain development team backlogs, and take part in daily stand ups, planning, retrospectives
  and demos
• Coordinate and take an active role in testing new and existing systems to ensure they meet agreed requirements
• Work as part of development team to successfully deliver epics and features based on agreed metrics and KPI's
• Work closely with the software developers and testers throughout the entire development process to ensure they are staying on the right track and getting the support they need
• Mentor and support junior team members

Skills & Ability

• Experience of dealing up to c-suite
• Ability to get consensus on priority across a wide range of stakeholders
• Strong stakeholder management skills to ensure everyone is aware of issues, priorities and the status of progress
• Business/systems analysis, writing specifications (business scenarios, functional specifications, use cases) and supporting technical documentation for complex software systems
• Strong analytical skills, creative problem solver
• Ability to grasp complex design concepts and business scenarios
• An excellent understanding of software development lifecycle - in particular Agile methodologies
• Programming experience would be beneficial but not essential
• Ability to gather complex information from multiple sources and articulate it via verbal/written communication to engineering team via clear user stories with robust acceptance criteria
• Excellent verbal and written communication skills
• Ability to multitask and prioritise when working on multiple projects
• Result-oriented self-motivated team player with a flexible attitude
• Consistent and reliable under pressure with good sense of humour and the ability to have some fun!

Education and Qualifications

• Recognised Business Analysis or Agile Product Management qualifications desirable.

Core Values

Love what you do:
We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers.

Challenge everything:
We're never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better.

Have fun, be good:
Insurance is a serious business, but we don't take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.