Application Support Manager

  • British Film Institute ( BFI )
  • London, United Kingdom
  • Jan 18, 2021
Full time Application Developer Technical Support I.T. & Communications

Job Description

Application Support Manager

2 Year Fixed Term Contract

We are looking for an Application Support Manager to provide critical support to key business applications across the BFI, providing a single point of contact and centre of technical expertise across a diverse portfolio of BFI business applications.

Key Responsibilities

  • Work in unison with the Application Delivery Manager to advise on technical opportunities or developments related to business systems
  • Support all users and work closely with BFI’s IT Service Desk prioritising work with third party suppliers to ensure resolution of issues with minimum downtime. 
  • To be aware of our maintenance, backup and disaster recovery plans in place and verifying their operational success if required.

You will have extensive knowledge of and experience with information management, software systems, database design, development and support. You will also have excellent knowledge of SQL and .net technologies and the ability to discuss software issues in industry standard language.

The role is predominantly based at BFI Stephen Street, however, in response to the current Covid-19 pandemic all team members are currently working remotely from home until the foreseeable future.

You will enjoy benefits such as our pension scheme, excellent support for working parents, 28-33 days annual leave, tickets to BFI festivals and events plus many others.

Further details about the post can be obtained in attachments to the left.

The closing date for applications is Monday 1 February 2021

First interviews will be held on Thursday 11 February 2021

Futher details about the post can be obtained by visiting