The London Metal Exchange
Business Analyst - Shift Pattern: Standard 40 hour week (United Kingdom) Scheduled Weekly Hours: 40 Corporate Grade: E - Associate Reporting Line: (UK Division) Trading & COO Location: UK London Worker Type: Permanent Overall Purpose of Role We are seeking a highly motivated Business Analyst with a genuine interest in exchange trading and a passion for delivering best in class solutions to our customers. The Business Analyst will be a part of a cross business delivery team, helping us to enhance and optimise our trading capabilities. The ideal candidate will need experience in delivering in environments, particularly with Scrum based practices, and will be familiar with Behaviour Driven Development (BDD) methodologies. The role will involve working with stakeholders from across the LME group to understand needs, collaborate across teams to create a shared understanding of intent, and contribute to solutions that meet the business and user needs. Responsibilities Requirements Gathering: work with stakeholders to elicit, analyse and document business requirements, focusing on pricing needs. Delivery: define a plan with stakeholders, manage it and see the delivery through to completion. User Story Development: translate business requirements into clear, concise user stories with well defined acceptance criteria, using BDD techniques. Backlog Management: work with the Product Owner to ensure there is a healthy backlog of ready stories aligned with business goals and priorities. Data Analysis: analyse existing data sets, structures and processes, identifying areas for improvement. Stakeholder Communication: serve as the facilitator between stakeholders, ensuring close collaboration and that business needs are accurately translated into requirements. Solution Design: support the design and validation of solutions, understanding operational impact and ensuring they meet business needs in alignment with the solution architecture. Documentation: maintain comprehensive documentation of business processes, requirements, user stories, user guides and other relevant project details. Testing & Validation: collaborate with Engineers to define and execute test scenarios, ensuring solutions meet acceptance criteria. Continuous Learning: collaborate with the wider Business Analysis capability and Community of Practices for shared knowledge, support and contribution to the ongoing development of individual and organisational capabilities. Academic and Professional Qualifications Degree level education or equivalent in a relevant discipline. Experience Experience as a Business Analyst, preferably within the financial services industry. Experience of working in an exchange environment or similar domain. Knowledge Knowledge of trading/clearing systems, commodities trading/clearing and the regulatory context within which the LME and LME Clear operate. Strong understanding of agile methodologies, particularly Scrum. Familiarity with Behaviour Driven Development (BDD) practices and tools such as Cucumber, Gherkin, or similar. Experience with Jira, Confluence, Microsoft Office suite (365). Knowledge of Python, SQL and data querying languages. EEO Statement The LME is committed to creating a diverse environment and is proud to be an equal opportunity employer. In recruiting for our teams, we welcome the unique contributions that you can bring in terms of education, ethnicity, race, sex, gender identity, expression & reassignment, nation of origin, age, languages spoken, colour, religion, disability, sexual orientation and beliefs. In doing so, we want every LME employee to feel our commitment to showing respect for all and encouraging open collaboration and communication.
Business Analyst - Shift Pattern: Standard 40 hour week (United Kingdom) Scheduled Weekly Hours: 40 Corporate Grade: E - Associate Reporting Line: (UK Division) Trading & COO Location: UK London Worker Type: Permanent Overall Purpose of Role We are seeking a highly motivated Business Analyst with a genuine interest in exchange trading and a passion for delivering best in class solutions to our customers. The Business Analyst will be a part of a cross business delivery team, helping us to enhance and optimise our trading capabilities. The ideal candidate will need experience in delivering in environments, particularly with Scrum based practices, and will be familiar with Behaviour Driven Development (BDD) methodologies. The role will involve working with stakeholders from across the LME group to understand needs, collaborate across teams to create a shared understanding of intent, and contribute to solutions that meet the business and user needs. Responsibilities Requirements Gathering: work with stakeholders to elicit, analyse and document business requirements, focusing on pricing needs. Delivery: define a plan with stakeholders, manage it and see the delivery through to completion. User Story Development: translate business requirements into clear, concise user stories with well defined acceptance criteria, using BDD techniques. Backlog Management: work with the Product Owner to ensure there is a healthy backlog of ready stories aligned with business goals and priorities. Data Analysis: analyse existing data sets, structures and processes, identifying areas for improvement. Stakeholder Communication: serve as the facilitator between stakeholders, ensuring close collaboration and that business needs are accurately translated into requirements. Solution Design: support the design and validation of solutions, understanding operational impact and ensuring they meet business needs in alignment with the solution architecture. Documentation: maintain comprehensive documentation of business processes, requirements, user stories, user guides and other relevant project details. Testing & Validation: collaborate with Engineers to define and execute test scenarios, ensuring solutions meet acceptance criteria. Continuous Learning: collaborate with the wider Business Analysis capability and Community of Practices for shared knowledge, support and contribution to the ongoing development of individual and organisational capabilities. Academic and Professional Qualifications Degree level education or equivalent in a relevant discipline. Experience Experience as a Business Analyst, preferably within the financial services industry. Experience of working in an exchange environment or similar domain. Knowledge Knowledge of trading/clearing systems, commodities trading/clearing and the regulatory context within which the LME and LME Clear operate. Strong understanding of agile methodologies, particularly Scrum. Familiarity with Behaviour Driven Development (BDD) practices and tools such as Cucumber, Gherkin, or similar. Experience with Jira, Confluence, Microsoft Office suite (365). Knowledge of Python, SQL and data querying languages. EEO Statement The LME is committed to creating a diverse environment and is proud to be an equal opportunity employer. In recruiting for our teams, we welcome the unique contributions that you can bring in terms of education, ethnicity, race, sex, gender identity, expression & reassignment, nation of origin, age, languages spoken, colour, religion, disability, sexual orientation and beliefs. In doing so, we want every LME employee to feel our commitment to showing respect for all and encouraging open collaboration and communication.
The London Metal Exchange
Overall Purpose of Role Provide Level 2/3 support for the LME's mission critical Middle Office, Back Office, and Market Data applications. The role blends Application Support, SRE, and Platform Engineering to deliver highly reliable, resilient, and automated systems across production environments and containerised platforms. Responsibilities Support production applications with a platform engineering mindset, including containerised environments and Infrastructure as Code. Build, migrate, and manage physical, virtual, OpenShift, and Kubernetes platforms to deliver scalable, resilient environments targeting five nines availability. Provide technical support for application rollouts across Agile, Waterfall, and Hybrid delivery models. Troubleshoot and resolve incidents across the application, infrastructure, and network stack. Improve services through automation, tooling enhancements, and process optimisation. Contribute to incident, problem, and change management. Validate releases via QA and automated test pipelines. Apply SRE practices such as proactive monitoring, observability, and performance tuning. Key Accountabilities Maintain and support mission critical Trading, Data, and Clearing applications. Contribute to regulatory, security, and infrastructure programmes. Use observability platforms to monitor and tune application performance. Maintain stable test and production environments. Support CI/CD pipeline enhancements and automation initiatives. Keep documentation accurate and up to date. Participate in DR, resilience, and operational readiness exercises. Help identify and address security vulnerabilities across platforms and applications. Technical Responsibilities Maintain and test disaster recovery procedures. Respond rapidly to production issues, providing clear communication throughout. Support 24/7/365 availability, including shifts and on call participation. Work with CI/CD tools (Bamboo, Bitbucket) to support deployment pipelines. Contribute to Infrastructure as Code delivery using Ansible Tower. Manage OpenShift and Kubernetes clusters to ensure reliability and scalability. Operate modern observability stacks (Grafana, Prometheus, Splunk) for metrics, logs, and alerting. Automate operational tasks using Python, Bash, or PowerShell. Working With Collaborate with production teams, project teams, business stakeholders, Risk/Security/GRC, and external vendors and auditors. PERSON SPECIFICATION Academic and Professional Qualifications Required Degree in Computer Science or 2+ years relevant professional experience. Required Knowledge and Level of Experience Strong SQL/database knowledge (MySQL, Oracle, Liquibase). Experience with CI/CD, IaC, and containerised platforms. Familiarity with observability and monitoring tools. Exposure to DevSecOps and vulnerability scanning. 2-4 years in financial or other mission critical environments. Good understanding of networking, infrastructure, and cloud technologies. Experience supporting .NET, Java, and microservices. Desirable Skills for Role ITIL v3/v4 certification. ServiceNow experience. Knowledge of SRE, Agile/Lean methodologies. Understanding of Swift payment flows. Personal Qualities Strong problem solver with technical curiosity and a modern engineering mindset. Clear communicator and collaborative team player. Proactive, organised, and detail oriented with strong documentation skills. Passionate about automation, reliability, and continuous improvement. Comfortable working under pressure and prioritising effectively. Advocates for learning, blameless post mortems, and experimentation. The LME is committed to creating a diverse environment and is proud to be an equal opportunity employer. In recruiting for our teams, we welcome the unique contributions that you can bring in terms of education, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, colour, religion, disability, sexual orientation and beliefs. In doing so, we want every LME employee to feel our commitment to showing respect for all and encouraging open collaboration and communication.
Overall Purpose of Role Provide Level 2/3 support for the LME's mission critical Middle Office, Back Office, and Market Data applications. The role blends Application Support, SRE, and Platform Engineering to deliver highly reliable, resilient, and automated systems across production environments and containerised platforms. Responsibilities Support production applications with a platform engineering mindset, including containerised environments and Infrastructure as Code. Build, migrate, and manage physical, virtual, OpenShift, and Kubernetes platforms to deliver scalable, resilient environments targeting five nines availability. Provide technical support for application rollouts across Agile, Waterfall, and Hybrid delivery models. Troubleshoot and resolve incidents across the application, infrastructure, and network stack. Improve services through automation, tooling enhancements, and process optimisation. Contribute to incident, problem, and change management. Validate releases via QA and automated test pipelines. Apply SRE practices such as proactive monitoring, observability, and performance tuning. Key Accountabilities Maintain and support mission critical Trading, Data, and Clearing applications. Contribute to regulatory, security, and infrastructure programmes. Use observability platforms to monitor and tune application performance. Maintain stable test and production environments. Support CI/CD pipeline enhancements and automation initiatives. Keep documentation accurate and up to date. Participate in DR, resilience, and operational readiness exercises. Help identify and address security vulnerabilities across platforms and applications. Technical Responsibilities Maintain and test disaster recovery procedures. Respond rapidly to production issues, providing clear communication throughout. Support 24/7/365 availability, including shifts and on call participation. Work with CI/CD tools (Bamboo, Bitbucket) to support deployment pipelines. Contribute to Infrastructure as Code delivery using Ansible Tower. Manage OpenShift and Kubernetes clusters to ensure reliability and scalability. Operate modern observability stacks (Grafana, Prometheus, Splunk) for metrics, logs, and alerting. Automate operational tasks using Python, Bash, or PowerShell. Working With Collaborate with production teams, project teams, business stakeholders, Risk/Security/GRC, and external vendors and auditors. PERSON SPECIFICATION Academic and Professional Qualifications Required Degree in Computer Science or 2+ years relevant professional experience. Required Knowledge and Level of Experience Strong SQL/database knowledge (MySQL, Oracle, Liquibase). Experience with CI/CD, IaC, and containerised platforms. Familiarity with observability and monitoring tools. Exposure to DevSecOps and vulnerability scanning. 2-4 years in financial or other mission critical environments. Good understanding of networking, infrastructure, and cloud technologies. Experience supporting .NET, Java, and microservices. Desirable Skills for Role ITIL v3/v4 certification. ServiceNow experience. Knowledge of SRE, Agile/Lean methodologies. Understanding of Swift payment flows. Personal Qualities Strong problem solver with technical curiosity and a modern engineering mindset. Clear communicator and collaborative team player. Proactive, organised, and detail oriented with strong documentation skills. Passionate about automation, reliability, and continuous improvement. Comfortable working under pressure and prioritising effectively. Advocates for learning, blameless post mortems, and experimentation. The LME is committed to creating a diverse environment and is proud to be an equal opportunity employer. In recruiting for our teams, we welcome the unique contributions that you can bring in terms of education, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, colour, religion, disability, sexual orientation and beliefs. In doing so, we want every LME employee to feel our commitment to showing respect for all and encouraging open collaboration and communication.