Civica UK Ltd

We're Civica, and we create software that helps deliver critical services for citizens all around the world. From local government, to education, health, and care, over 5,000 public bodies across the globe use our software to provide essential services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work, supporting the needs of citizens and those who serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point in our journey to realise that aspiration. Why you will love this opportunity as a Business Development Manager at Civica As a Business Development Manager, you'll take full ownership of driving new business growth, expanding our footprint across your territory and SaaS product family; while also nurturing and growing existing customer relationships. This role is about more than sales, it's about building long-lasting, trusted relationships that empower organisations to transform the way they serve their citizens within People & Workplace Management capability area. You'll proactively plan and prospect to uncover fresh opportunities within your customer accounts, engage key decision-makers, and act as a strategic partner to your customers. By collaborating closely with customers and internal teams, you'll ensure our SaaS solutions deliver real impact, helping communities thrive and improving services for the people who rely on them every day. Key Responsibilities Identifying and securing new business opportunities across UK public sector customers Building relationships with senior stakeholders and decision makers Understanding the challenges facing the public sector and positioning our People and Workforce management SaaS solutions as strategic enablers Managing the full sales cycle, from prospecting to close Manage sales pipeline efficiently via Salesforce, track engagement, and ensure a data-driven approach to sales success. Experienced in new business SaaS sales Passion for public service transformation and digital innovation Excellent communication and consultative selling skills Self-starter mindset with a hunger to exceed targets Ability to navigate complex stakeholder environment Full UK driving licence Why You'll Love Working with Us As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities. We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect: Time Off & Work-Life Balance 25 Days Annual Leave + bank holidays - plus the option to buy up to 10 extra days! Days of Difference - Up to 3 extra days off for volunteering. Financial Well-being & Security Pension Contributions - 5% employer match to support your future. Income Protection - Up to 75% salary cover for long-term illness. Life Assurance - 4x salary tax-free lump sum. Critical Illness Cover - £25,000 lump sum (extendable to dependents). Health & Perks Private Medical Insurance - Fast access to private healthcare. Health Cash Plan - Claim back physio, therapies & more. Dental Insurance - Cover for routine & emergency care. Affinity Groups - Join employee-led communities. Bounty Bonus - Refer a friend & get rewarded. At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences. We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission. If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.

Civica is seeking a Senior Manager of Enterprise Applications to lead a global NetSuite transformation, acting as Product Owner and strategic lead. You will collaborate with implementation partners, finance and tech teams to configure and deliver business value while enabling Civica's growth. You will build and lead a team, shape processes from the ground up, and own a critical enterprise platform that underpins our worldwide operations for years to come.

Hybrid (2/3 days in our Southbank office) We're Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to more than 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. Why you'll love this role of Senior Manager of Enterprise Applications We are looking for an experienced Senior Manager of Enterprise Applications to lead one of the most significant business transformation programmes within Civica. This is a rare opportunity to join at the beginning of a global NetSuite transformation, taking ownership of the platform as it is implemented across the business. Working closely with NetSuite implementation partners, business stakeholders, finance teams, and technology functions, you will ensure the solution is configured effectively, delivers business value, and supports Civica's future growth. You'll have the opportunity to build and lead your own team, shape processes from the ground up, and become the strategic owner of a business-critical enterprise application that will underpin our global operations for years to come. Key Responsibilities Act as the Product Owner and strategic lead for Civica's NetSuite platform Partner with implementation providers to ensure successful configuration and delivery of the solution Lead the ongoing development, governance, and optimisation of NetSuite across the organisation Translate business requirements into technical solutions and vice versa Build strong relationships with stakeholders across Finance, Technology, and operational functions Lead enterprise application projects through the full software development lifecycle Drive Agile delivery practices, including sprint planning, prioritisation, and stakeholder engagement Establish and lead a high-performing Enterprise Applications team Manage platform enhancements, releases, integrations, and continuous improvement initiatives Support the global rollout and adoption of NetSuite across multiple business areas Qualifications Proven experience leading or playing a key role in a NetSuite implementation programme Minimum 3 years' hands-on NetSuite experience Experience owning or managing enterprise applications in a complex organisation Strong understanding of Agile methodologies, sprint-based delivery, and software development lifecycles Ability to engage, influence, and communicate effectively with stakeholders at all levels Experience translating technical concepts into clear business outcomes Strong project delivery and programme leadership capabilities Excellent presentation, facilitation, and requirements gathering skills Understanding of finance processes and how enterprise systems support business operations Experience building relationships across technical and non-technical teams Nice to have Knowledge of HRIS applications Experience of large-scale ERP transformation programmes, including integrations Experience managing enterprise platforms within a global organisation People leadership experience, including building and developing teams What makes this opportunity unique? Be part of a major global business transformation programme Join at the beginning of Civica's NetSuite journey and influence its long-term strategy Build your own team and establish ways of working from the ground up Work with senior stakeholders across multiple business functions Own a business-critical platform with visibility across the organisation Help shape the future enterprise application landscape at Civica We Want You to Bring Your Whole Self to Work There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit. Why You'll Love Working with Us As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities. Time Off & Work-Life Balance 25 Days Annual Leave + Bank Holidays - plus the option to buy up to 10 extra days Days of Difference - Up to 3 extra days off for volunteering Financial Well-being & Security Pension Contributions - 5% employer match to support your future Income Protection - Up to 75% salary cover for long-term illness Life Assurance - 4x salary tax-free lump sum Critical Illness Cover - £25,000 lump sum (extendable to dependants) Private Medical Insurance - Fast access to private healthcare Health Cash Plan - Claim back physio, therapies and more Dental Insurance - Cover for routine and emergency care Electric Vehicle (EV) Scheme - A wide range of electric and hybrid vehicles Affinity Groups - Join employee-led communities BountyBonus - Refer a friend and get rewarded Our Commitment to Inclusion At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences. We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.

Civica UK Ltd is hiring a Senior Information Governance Security Consultant to enhance client information governance and cyber security. This position emphasizes delivering impactful consultancy, managing risk assessments, and improving compliance across diverse sectors. Candidates will need extensive IT governance expertise, familiarity with frameworks like ISO 27001, and strong communication skills. The role allows for significant autonomy, with work mainly from home supplemented by occasional office visits, offering competitive benefits including a comprehensive health plan and generous leave policies.

Description We're Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. Why you'll love this role of Senior Information Governance Security Consultant This is a high-impact, client-facing role where you will help organisations strengthen their information governance and cyber security posture. You'll work across a variety of public and private sector clients, delivering consultancy that directly improves resilience, compliance, and risk management. You'll have the opportunity to lead meaningful security engagements, from gap analysis and risk assessments to certification support and security improvement programmes. This role offers a strong mix of autonomy, variety, and influence-ideal for someone who enjoys solving complex security challenges and driving best practice. If you are passionate about governance, risk, and compliance, and enjoy working closely with clients to deliver real-world impact, this role gives you the platform to do exactly that. This role can be performed predominantly from home, with occasional travel to offices. Responsibilities Deliver Information Governance (IG) and Information Security (IS) consultancy services to clients Conduct gap analysis, risk assessments, and risk treatment planning Assess organisations against standards such as Cyber Essentials, Cyber Essentials Plus, and ISO 27001 Support clients through certification processes and security improvement programmes Perform audits to ensure effectiveness of security controls Produce high-quality security reports and present findings to stakeholders Provide continuous assessment of client security practices and recommend improvements Contribute to the development and enhancement of IG and cyber security service offerings Deliver consultancy across recognised frameworks such as the NCSC Cyber Assessment Framework (CAF) Develop and review security policies, procedures, and controls Deliver security awareness training, workshops, and exercises Collaborate with internal teams and support pre/post sales activities Mentor colleagues and contribute to team knowledge sharing Maintain strong client relationships and stakeholder communication Experience & Skills Strong experience in IT Governance, Risk & Compliance (GRC) across cloud and on-premise environments Knowledge of security and data protection frameworks including ISO 27001, Cyber Essentials Plus, and GDPR Experience applying risk management principles and methodologies In-depth understanding of Cyber Essentials and NCSC CAF Ability to advise on security strategy and risk mitigation Strong knowledge of information security principles and technical controls Proven experience in client-facing roles Excellent communication skills, with the ability to engage stakeholders at all levels Strong organisational skills with attention to detail Ability to work independently with minimal supervision Nice to have: Experience implementing and auditing ISMS aligned to ISO 27001 Relevant certifications such as CISSP, CISM, CISA, or CEH Experience working with frameworks such as DTAC, DSPT, CAF, or PSN Experience delivering security awareness programmes Experience in third-party assurance activities Ability to communicate complex security risks to both technical and non-technical audiences, including C-level stakeholders Strong presentation and reporting skills Experience working with Local Government We Want You to Bring Your Whole Self to Work There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit. Why You'll Love Working with Us As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities. Time Off & Work-Life Balance 25 Days Annual Leave + bank holidays - plus the option to buy up to 10 extra days! Days of Difference - Up to 3 extra days off for volunteering. Financial Well-being & Security Pension Contribution - 5% employer match to support your future. Income Protection - Up to 75% salary cover for long-term illness. Life Assurance - 4x salary tax-free lump sum. Critical Illness Cover - £25,000 lump sum (extendable to dependents). Health & Perks Private Medical Insurance - Fast access to private healthcare. Health Cash Plan - Claim back physio, therapies & more. Dental Insurance - Cover for routine & emergency care. Electric Vehicle (EV) Scheme - A wide range of electric & hybrid vehicles. Affinity Groups - Join employee-led communities. Bounty Bonus - Refer a friend & get rewarded. At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences. We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission. If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.