Flint UK Technology Services

SCIDA - Specialist Services (Active DV required) SCIDA - You will be responsible for ALL SCIDA activities of a large complex highly secure Managed Service; you are to strictly adhere to ALL platform and building SYOPS's, processes, procedures and local work instructions ) as authorised and directed by the OSM. As the SCIDA you are to assist in attaining and maintaining the strictest government/MoD security assurance and accreditation of the Managed Service. You are to create and maintain brilliant collaborative relationships across the Managed Service to include immediate and Matrix'd teams from across different Line of Business (LoBs), 3rd Party Suppliers, 3rd Party contractors, customer authority and multiple user authorities as defined in the Security Aspects Letter (SAL) and contract. You are to work at multiple (undisclosed on this medium) strategic customer/user Network Operations Centre (NOC) locations as directed. You are to support, help coach, mentor and support other members of the team; providing feedback where appropriate within the team to ensure that everyone is inclusive within the team and that there is a 'One Team approach'. The OSM is to set ambitious objectives and goals to build knowledge and experience, deliver and maintain a brilliant customer experience. To manage, grow and maintain SCIDA activities within the Managed Service. Be technically current and competent in a wide range of technologies to be able to either design & develop and deliver SCIDA interventions, using the latest SCIDA Strategies in line with the Customer Frameworks. Where appropriate, manage, plan, and administrate complex SCIDA activities and strategies. You must have the ability to lead, create/develop strategy & policy and manage the ILS activities within the managed Service. You are to have strong collaborative leadership skills to create, develop and maintain Defence Managed Services; you need to be agile in approach in maintaining strong strategy, objectives and goals in regards to the operational service life cycle of large complex highly secure technologies, locations, platforms and solutions using the ITIL service operations model and skillsets in support of your senior manager. You are to use your operational and SCIDA experience and technical expertise to create and deliver a brilliant customer experience understanding the customer's needs and expectations. You are to support your senior manager to create a brilliant employee experience using team/customer data analytics. You are to champion change and support your senior manager to overcome obstacles in delivering effective outcomes that are in line with customer expectations, and you are to communicate BT's business strategy and policy in a clear concise manner. You are to champion and aid cost reduction within your area of responsibility as cascaded by your line of business as part of BT's overall cost reduction strategy. Experience Experience of implementing and running highly complex secure IT platform strategies and solutions across multiple sensitive platforms - MANDATORY Experience of SCIDA and TEMPEST Methodologies - MANDATORY Detailed planning and costing for large highly secure operational estate - MANDATORY Working across several high-profile stakeholders - MANDATORY Management of client Security Policy, Assurance and Compliance - MANDATORY Management of MoD/HM Government Security Policies, Assurance and Compliance - MANDATORY To be technologically current and competent, gaining and maintaining the highest security compliances and accreditations for secure, bespoke managed services

DV Cleared Software Developers Join a global technology organisation at the forefront of delivering secure, mission-critical digital platforms. As investment continues across high-security programmes, we're looking for experienced DV-cleared engineers to help design, build and operate resilient, cloud-native infrastructure that underpins some of the UK's most sensitive environments. The Opportunity Working as part of a highly skilled engineering team, you'll develop and support modern platforms using automation, cloud technologies and Infrastructure-as-Code. You'll play a key role in creating scalable, secure environments, improving deployment pipelines, and embedding security throughout the software delivery life cycle. This is an opportunity to work with cutting-edge technologies on projects where reliability, innovation and security are paramount. What You'll Bring Strong software engineering experience using languages such as Java, Python or C# Hands-on experience with modern DevOps tooling, including CI/CD platforms such as Jenkins or GitLab Experience working with cloud platforms (AWS, Azure or Google Cloud) Knowledge of containerisation technologies including Docker and Kubernetes Experience with Infrastructure-as-Code tools such as Terraform or Ansible Ability to thrive in a collaborative, fast-moving engineering environment Active UK Developed Vetting (DV) clearance is essential Desirable Experience Background in Platform Engineering, DevOps or Site Reliability Engineering Experience implementing secure-by-design or DevSecOps practices Previous work within defence, national security, government or other highly regulated environments If you're passionate about building secure, automated platforms and want to work on technology that supports nationally important programmes, we'd love to hear from yo

CPE (Customer Premises Equipment)Technical Investigation Engineer - Home Hub/Broadband My client a global telecoms provider is currently seeking a highly skilled CPE Technical Investigation Engineer to join their Home Hub In-Life team. This role is focused on the rapid investigation, replication, and diagnosis of complex customer and operational issues affecting my client's Home Hubs and associated CPE devices. The successful candidate will take ownership of challenging technical issues from initial escalation through to root cause identification, acting as the bridge between In-Life Operations and the firmware development teams. You will be responsible for recreating real-world customer issues within laboratory environments, producing high-quality technical evidence, and driving resolution through supplier and development teams. Above all, they are looking for someone who is technically curious, tenacious in pursuing root cause, and an excellent communicator who can clearly articulate complex technical issues to engineers, suppliers, and senior stakeholders alike. What you'll be doing Lead technical investigations into complex customer-impacting issues across Home Hubs, Wi-Fi systems, Digital Voice, and associated CPE products. Analyse logs, telemetry, packet captures, crash dumps, and customer evidence to identify likely causes of service failure. Design and execute laboratory test scenarios to rapidly reproduce field issues and validate hypotheses. Work closely with firmware development teams, chipset vendors, and suppliers to drive root cause analysis and defect resolution. Produce detailed technical reports, defect documentation, and reproduction steps to support prioritisation and fix development. Support major incidents and high-profile escalations by providing expert technical diagnosis and recommendations. Develop investigation tools and automation using Python and Linux-based environments. Validate fixes and improvements before deployment into the customer base. Identify trends and recurring failure modes across the Home Hub estate and proactively drive customer experience improvements. Skills and Experience Proven technical expertise in consumer devices, Embedded systems, and broadband CPE products. Strong practical experience testing and troubleshooting Home Hubs, gateways, or Embedded networking devices. Strong Python skills and a solid understanding of Linux. Strong understanding of TCP/IP Networking and broadband technologies. Good knowledge of Wi-Fi standards, RF fundamentals, and Wi-Fi chipset behaviour. Wi-Fi chipset and driver troubleshooting. Broadband technologies including FTTP, IPv4/IPv6, Digital Voice, TR-069/TR-369. Core dump and crash analysis. Jira, Git, GitLab, and automated test frameworks. Home networking, IoT devices, and customer connectivity services. Excellent diagnostic, troubleshooting, and root-cause analysis capability. Experience analysing technical logs, network captures, and system diagnostics. Ability to work effectively with engineering, development teams and suppliers to drive technical investigations to conclusion.

Lab Infrastructure Test Engineer - Telco/Broadband My client, a global telecoms provider is currently looking for an experienced Lab Infrastructure test engineer to do the following: Develop automation test scripts for our next generation converged products and services Maintaining and improving CPE platform test environments. Deliver resolutions to problems that tend to be complex, cross-domain or of high impact to customers. Provide technical quality assurance over work of other engineers through Matrix team structure Working effectively as part of Agile delivery squads Using scrum/JIRA/Wiki for tracking agile workflow deliveries Supporting proactive improvement initiatives Skills and experience Strong Knowledge of python Knowledge of VMs and Containerisation Knowledge of Linux and Docker Experience maintaining and improving CPE platform test environments Using code revision, issue tracking and continuous integration tools, ie git, JIRA, Gitlab Good knowledge of Agile delivery methods and tools, eg scrum/JIRA/wiki Good knowledge of Broadband/Home Gateway standards, eg xDSL, FTTP, IPv4/IPv6, PPP, Wi-Fi, UPnP, 4G/5G mobile networks Good understanding of RF fundamentals and wireless networking concepts. Ability to clearly communicate complex technical material Ability to self-develop in required areas