Vermelo RPO

Product Owner Location: Royal Tunbridge Wells (Hybrid) Ready to take ownership of a high-impact product and shape the future of business systems in a fast-moving tech environment? We re looking for a dynamic Product Owner to lead the evolution of our ERP platform, alongside other key IT systems, and drive meaningful change across the organisation. This is an exciting opportunity for someone who thrives at the intersection of strategy, technology, and user experience. About the Role As the Product Owner, you ll take full responsibility for the product backlog and roadmap, ensuring delivery remains aligned with business priorities. You ll collaborate closely with stakeholders and an external development partner to bring new features, enhancements, and integrations to life. Your work will directly support operational excellence and long-term strategic growth. Key Responsibilities Backlog Ownership & Prioritisation: Define, refine, and prioritise backlog items based on business value and strategic goals. Requirements & Acceptance Criteria: Produce clear, actionable requirements and act as the single point of accountability for acceptance standards. Stakeholder Collaboration: Work with both internal teams and external partners to ensure alignment and timely delivery. Quality & Compliance: Validate functionality, ensuring it meets business needs and adheres to security and compliance frameworks (e.g., GDPR, ISO 27001). Roadmap Management: Build and communicate a transparent roadmap balancing immediate needs with long-term vision. System Governance & Vendor Management: Oversee IT platforms, manage vendors, licensing, and system governance. Integration & Data Quality: Monitor integrations across CRM, communication, and collaboration tools, ensuring high standards for data hygiene. Skills & Experience Proven experience as a Product Owner or Product Manager, preferably in ERP or SaaS environments. Strong understanding of Agile principles, backlog management, and sprint planning. Exceptional communication and stakeholder management skills. Ability to think strategically while remaining hands-on with delivery. Familiarity with ERP systems (experience with Odoo is a strong advantage). Nice to Have Functional or technical Odoo expertise, including module configuration. Experience with API integrations and wider ERP ecosystems. Understanding of finance, supply chain, or CRM workflows within ERP platforms. Basic SQL skills or data analysis capabilities. Exposure to change management and user training. Experience coordinating with external or offshore development partners. If you re passionate about building products that make a tangible difference, and you re ready to own a platform that supports business-wide transformation, then we d love to hear from you.

Junior Data Analyst Location: Royal Tunbridge Wells (Hybrid) Are you ready to kick-start your data career in a fast-paced environment where innovation and technology meet real-world impact? We re on the lookout for a motivated Junior Data Analyst who s excited about transforming complex data into meaningful insights that drive business decisions. About the Role As a Junior Data Analyst, you ll play a key part in supporting reporting, analytics, and data quality initiatives across the organisation. Working closely with stakeholders, you ll help shape how data is used and ensure the business has reliable, actionable information at its fingertips. If you're analytical, detail-driven, and eager to grow your skills, this role is an excellent opportunity to develop within a forward-thinking tech environment. Key Responsibilities Data Extraction & Preparation: Collect, clean, and transform data from internal systems, using tools such as Azure Databricks. Reporting & Visualisation: Build and maintain interactive dashboards and reports, with Power BI as your go-to tool. Data Quality: Monitor and maintain data accuracy, consistency, and integrity across multiple sources. Stakeholder Support: Partner with teams across the business to understand their data needs and deliver timely insights. Process Improvements: Identify opportunities to streamline reporting and improve data accessibility. Skills & Experience Strong Excel skills and basic SQL knowledge. Familiarity with Power BI (essential) and Azure Databricks (desirable). Excellent analytical and problem-solving abilities with keen attention to detail. Confident communicating insights to non-technical audiences. Degree in a quantitative field (e.g., Maths, Statistics, Computer Science, Economics) or equivalent experience. Nice to Have Experience with Python or other scripting languages. Understanding of ETL processes or data warehousing concepts. Knowledge of Odoo ERP or similar systems. Interest in IoT, telematics, or emerging tech.

Location: Tunbridge Wells - Hybrid Reports to: Finance Director Role Purpose We are recruiting an experienced Financial Controller to provide leadership and ensure robust financial control. This role will be responsible for maintaining accurate financial reporting, ensuring compliance with statutory requirements, and supporting the Finance Director with key deliverables while driving operational efficiency across the UK and US entities. The ideal candidate will be a hands-on, qualified accountant with strong technical expertise, the ability to quickly integrate into the business, and the experience to deliver results in a fast-paced environment. Key Responsibilities Lead month-end and year-end close processes, ensuring timely and accurate reporting for the UK and US entities. Prepare and review monthly management accounts , providing variance analysis against forecast. Oversee statutory and external reporting requirements , including VAT returns, R&D claims, Intrastat, ONS submissions, and audit preparation. Ensure compliance with regulatory frameworks and financial standards across all group companies. Manage cash flow forecasting, treasury functions, and bank payment controls , ensuring accurate and timely processing. Review and approve all month-end adjustments (accruals, prepayments, payroll, deferred income, intercompany balances). Perform balance sheet reconciliations and maintain strong internal controls, addressing any issues promptly. Work closely with the Finance Director to support ongoing projects and process improvements during the interim period. Provide mentorship and leadership to the finance team to maintain continuity and high performance. Key Competencies Ability to quickly adapt to new systems and processes. Strong problem-solving and critical thinking skills. Excellent organisational skills with the ability to work under pressure and meet deadlines. Clear communicator with the ability to explain financial information to non-financial stakeholders . Hands-on and proactive with a results-driven mindset . Skills and Experience Required Qualified Accountant - Ideally from an Audit-trained background Proven track record as a Financial Controller in a multi-entity, international business Experienced at managing teams and mentoring staff. Ability to drive finance-related projects. Strong technical accounting knowledge and experience with ERP systems . Advanced Excel and financial analysis skills. Prior experience in managing statutory audits and compliance . Experience leading and developing teams.

Job Title: 1st Line Technical Support Location: UK-Kent-Tunbridge Wells Overview: VisionTrack is a leading provider of video telematics solutions, offering innovative technology to enhance fleet management and safety. Our cutting-edge products empower businesses to optimise operations and improve driver safety through advanced video and AI technologies. An accountable, driven self-starter who has an aptitude for problem solving and passion for customer service. A can-do attitude is a must and enjoyment of technology. Ability to learn on the go with attention to detail. Processing service tickets raised by customers, analysing faults, and providing remote solutions. Responsibilities: Provide technical assistance and support to customers via phone, email, and chat channels. Diagnose and troubleshoot technical issues related to our video telematics products and devices. Triage and process service requests. Obtain footage from our bespoke platform to identify and resolve faults reported. Escalate complex issues to the Technical Support Team Lead for further investigation and resolution. Document customer interactions, including issue details, troubleshooting steps, and resolutions, in our ticketing system. Commissioning of new / replacement devises. Collaborate with internal teams, including the Product Group and Account Management, to address customer concerns and provide feedback on product performance. Stay up to date on product features, enhancements, and troubleshooting techniques through ongoing training and self-study. Participate in team meetings and training sessions to share knowledge and improve overall support efficiency. Provide support out of hours (Saturdays) when required. Maximum 1 x month. Qualifications: A good knowledge of computer systems and a keen interest in technology is required. Excellent communication skills: verbal and written. Customer Service orientated.

Software Engineer (RPG) This is a hybrid role and can be based from our offices in Peterborough, Manchester or Stoke. Role Purpose: As a Software Engineer, you will analyse, develop and test all areas of the technology using the appropriate processes, methods and standards of the software development lifecycle (SDLC). Working in a scrum agile environment, Software Engineers provide technological steering and software advancement for Markerstudy, its clients, subsidiaries and other group members to meet project goals. You will be involved in all aspects of the development process, taking responsibility for your own work and working to ensure the success of the team s sprints. A good communicator, you will be working directly with other areas of the business to meet project goals. Key Accountabilities and Responsibilities: Undertake development and delivery of features, components and systems, to ensure project success. Estimate the effort required to develop or update features, components or systems with reasonable accuracy. Follow best practise in development and unit testing of software to ensure minimal defect count in both testing and in the live environment. Follow the processes and stages of the software development life cycle, suggest updates and improvements of to this to Lead Software Engineer. Constructively review work undertaken by other engineers, such as by code collaboration and peer reviews, and proactively contribute to reviews of your work. Support the Scrum team in the successful planning and delivery of sprints. Maintain a positive and solution-oriented approach to work, providing open and honest feedback Show improvement in key technical skills through personal learning and use of company training systems. Ensure your own continuous professional development. Undertake such other duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this role. Skills, Experience and Knowledge: Significant experience as a professional IBM RPG Developer Proficiency in RPG coding, using modern IDE (such as IBM Rationale Developer or VS Code) Experience integrating RPG applications with web services (REST/SOAP) Familiarity with APIs, JSON/XML parsing, and data transformation Strong experience with RPGLE (free and fixed format), including modern free-format syntax. Proficiency in IBM i (AS/400, iSeries) environment and tools (e.g., SEU, RDi, ACS, PDM, CL, VS Code). Understanding of DB2 for i (SQL, DDS, physical/logical files). Experience with service programs, modules, procedures, and sub-procedures. Knowledge of data structures, arrays, and error handling in RPGLE. Ability to read, maintain, and refactor legacy RPG (III/IV) code. Familiarity with job control, batch processing, and interactive programs. Version control usage (e.g., Git, Aldon). Work from business requirements and not detailed specifications in an agile environment Preferred: Experience with Postman for API testing. Experience of work management tools such as Jira. Knowledge of insurance industry (preferably personal lines). Personal Attributes Demonstrates strong teamwork and a proactive approach to delivering software solutions. Work independently to manage tasks, timelines, and deliverables with minimal supervision. Conscientious, with a strong drive to take on and overcome challenges. Brings creativity and innovation to problem-solving and continuous improvement. Maintains high attention to detail, ensuring precision and quality in all work. Adapts effectively to change, showing resilience and flexibility in dynamic environments. What we offer in return? A collaborative and fast paced work environment Health care cash plan Yearly bonus scheme 24 days annual leave plus Bank Holidays and the ability to buy additional leave (annual leave also increases with service) Life Assurance 4x annual salary Vibrant, modern offices About the business: Markerstudy is a leading provider of private insurance in the UK, insuring around 5% of the private cars on the UK roads, 20% of commercial vehicles and over 30% of motorcycles in total premium levels of circa £1.2b. Markerstudy also has a large and growing direct presence in the market as well. Having acquired and successfully integrated Co-op Insurance Services in 2021, BGLi in 2022 & Atlanta in 2024. Markerstudy are now pursuing innovative pricing techniques, taking advantage of an award-winning insurer hosted rating platform, whilst challenging existing embedded processes.

Technical Business Analyst Location: This is a hybrid role and can be based from any of our offices in Manchester, Stoke, Southport, Peterborough, Chesterfield or Tunbridge Wells. Are you a proactive and technically minded Business Analyst ready to thrive in an Agile environment? We re seeking an experienced Technical Business Analyst to join our dynamic IT development team, where innovation and collaboration drive everything we do. About the Role As part of a motivated, multi-disciplinary Agile development team, you ll play a key role in delivering high-quality software solutions aligned with business priorities, translating business needs into meaningful requirements. You ll work closely with business stakeholders, Delivery Managers, Senior Business Analysts and your development team to shape and refine user stories for both large-scale projects and smaller enhancements. Your insights will help ensure that every development delivers real value to end users. You ll also be part of a vibrant Business Analyst community, sharing best practice, championing Agile values, and promoting continuous improvement and self-organisation. Key Responsibilities Facilitate workshops to support requirements gathering and product backlog creation Apply a range of techniques to create, refine, split, and map user stories Collaborate with cross-functional teams to ensure clarity and alignment on requirements Support Agile delivery through active participation in ceremonies and sprint planning Why Join Us? Be part of a forward-thinking organisation Work in a supportive, agile culture that values your input and growth Enjoy opportunities for professional development and career progression What We re Looking For Proven experience in a Technical Business Analyst role within an Agile environment Strong facilitation and stakeholder engagement skills; Able to communicate effectively and accurately in a diplomatic manner Ability to build & maintain effective working relationships with internal and external personnel Workshop facilitation skills for requirements gathering analysis and product backlog refinement Demonstrates a variety of techniques to create, refine, split and map User Stories A collaborative mindset and a passion for continuous improvement Ability to work effectively across multiple change projects/incidents or change activities simultaneously Experience of using Jira or similar Agile delivery tools Highly self-motivated About Us Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as (url removed), Go Compare and Compare the Market, via our broker partners.

Senior Change Business Analyst Locations available: Peterborough, Manchester, Stoke-On-Trent (flexible hybrid working) We have offices based in the above locations, however, we are open to largely remote working with the occasional travel to an office. Role Responsibility A key change role, responsible for the successful delivery of Change Business Analysis Services to Programmes, Projects & Small Changes, to support the business in meeting its objectives and goals through the delivery of Change. A Senior Change Business Analyst will be assigned to Larger Projects and Programmes, with high or very high complexity, engaging with Director or C-Suite stakeholders. Typical Accountabilities Change Business Analysis Service Delivery Deliver Change Business Analysis Service Offerings to Programmes, Projects and Small Changes, including (but not limited to): Identify and document the Business Functions, Products, Processes, Systems and Services that are (or may be) impacted by a Change Undertake analysis to identify and quantify financial and non financial benefits of a Change Requirements Elicitation Work with identified stakeholders to elicit their business, functional and nonfunctional requirements / stories Use appropriate tools and techniques to capture and document those requirements / stories, that meet the needs of downstream customers (e.g. Technology, 3rd Parties, Operational Teams, SMEs) Work closely with Technology Delivery teams and partners to derive suitable solution options and provide clarity on what is required to be delivered Ensure requirements / stories are aligned with business objectives and are prioritised accordingly Ensure traceability of requirements / stories throughout the lifecycle of a initiative so that the solution meets the original business need Process Improvement Model AsIs and future state To-Be business processes Undertake analysis of business processes, providing recommendations for their improvement Change Strategy Support Support ad hoc review of Business Problems or Opportunities, to help define possible new Change Initiatives Undertake and document feasibility studies or high level options assessments Contribute to request for information (RFI) and invitation to tender processes Stakeholder Management Build and maintain relationships with key stakeholders to ensure full engagement in the business analysis and business requirement elicitation process, resolving conflict as and when required. Processes & Controls Maintain awareness of industry best practice methods, tools and techniques, and recommend changes to existing analysis processes where appropriate Collaborate with key internal and external delivery teams to ensure their ways of working are efficient and effective Contribute to the adherence to team quality standards via internal auditing and peer review Follow the Change Delivery Framework Other Deputise for the Change Business Analyst Manager and Project Managers as and when required. Skills and experience Essential Significant experience undertaking business analysis activity at a project level working with senior stakeholders. Deep knowledge of and experience with both Waterfall & Agile business analysis approaches. Significant Experience of analysing and documenting complex operational processes and business requirements. Ability to work effectively across multiple change projects/incidents or change activities simultaneously. Highly effective stakeholder management skills. Ability to think analytically, to deal with detail, and to extract and present relevant information concisely. Highly self-motivated. Excellent Microsoft Office skills. Significant experience in documenting and managing requirements in a user story format Ability to challenge and strong decision-making skills. Ability to produce clear and concise written communications. Exceptional presentation, negotiating and influencing skills. Desired Working with and explaining complicated concepts in non-technical language. Ability to leverage tools and techniques to effectively perform business analysis activity in a remote environment. Experience of using Jira or similar tools. Lean Six Sigma methodology, in particular undertaking root cause analysis. Familiarity of collaborating with a business architect function to derive business requirements from business strategy, vision and architectural modelling. Experience in data modelling. What we offer in return? A collaborative and fast paced work environment Health care cash plan Yearly bonus scheme 24 days annual leave plus Bank Holidays and the ability to buy additional leave (annual leave also increases with service) Life Assurance 4x annual salary Vibrant, modern offices About the business: Markerstudy is a leading provider of private insurance in the UK, insuring around 5% of the private cars on the UK roads, 20% of commercial vehicles and over 30% of motorcycles in total premium levels of circa £1.2b. Markerstudy also has a large and growing direct presence in the market as well. Having acquired and successfully integrated Co-op Insurance Services in 2021, BGLi in 2022 & Atlanta in 2024. Markerstudy are now pursuing innovative pricing techniques, taking advantage of an award-winning insurer hosted rating platform, whilst challenging existing embedded processes.

Role Purpose: We are seeking an experienced Project Manager for a fixed term ( 18 to 24 months ) to lead a critical IT system migration project, transitioning our Field Service Management (FSM) platform to IFS Cloud. This role will be responsible for planning, coordinating, and delivering the migration, ensuring minimal disruption and maximum efficiency across the organisation. Key Accountabilities and Responsibilities: Develop and manage detailed project plans, timelines, and budgets for the FSM to IFS Cloud migration. Coordinate and lead cross-functional teams including IT, business stakeholders, and external vendors. Oversee data migration, system integration, and testing phases between FSM and IFS Cloud. Ensure seamless transition of workflows, reporting, and integrations with other enterprise systems. Identify risks and implement mitigation strategies to ensure successful delivery. Communicate progress and issues effectively to senior leadership and stakeholders. Ensure compliance with security, data protection, and organisational standards throughout the project. Project Planning & Delivery: Develop and manage detailed project plans, timelines, and budgets for cloud migrations and implementations. Team Coordination: Lead cross-functional teams, including IT, business stakeholders, and external vendors, to deliver project objectives. Cloud Migration: Oversee data migration, system integration, and testing phases between legacy and cloud platforms (e.g., FSM to IFS Cloud). Stakeholder Management: Communicate progress, risks, and issues effectively to senior leadership and all stakeholders. Risk & Compliance: Identify risks, implement mitigation strategies, and ensure compliance with security, data protection, and organisational standards. Quality Assurance: Ensure all deliverables meet required standards and stakeholder expectations. Continuous Improvement: Monitor project performance, conduct post-project reviews, and identify areas for improvement. Skills, Experience and Knowledge: Proven experience managing large-scale IT migration or transformation projects. Strong understanding of Field Service Management systems and IFS Cloud platform. Excellent stakeholder management and communication skills. Ability to manage budgets, timelines, and resources effectively. Familiarity with project management methodologies (Agile, PRINCE2, or similar). Experience in risk management and problem-solving in complex environments. Preferred: Knowledge of automotive or insurance industry systems. Experience with vendor management and contract negotiation. Understanding of cloud architecture and integration best practices.

Graduate Product Test Analyst Manchester or Whitstable Monday - Friday: 9 am to 5 pm (Hybrid working) Role Purpose: You will be responsible for the scheduling and testing of product rates updates, fixes and new developments across a variety of product lines and systems. This will constitute a mix of excel based spreadsheets, ReadyAPI projects and direct software house unit testing. Key Responsibilities Working with the business to organise updates into sprints using our Service Now ticketing portal. Updating, running and maintaining excel-based testpacks. Reporting issues in an appropriate manner to be fixed. Analysing product updates for testing purposes. Writing and running new assertion based testing within ReadyAPI. Running unit based testing against Landscape or software house systems. Creating and/or refining testing processes. Working closely with underwriting, product writing and scheduling to maintain and improve the speed of delivery. Regular tasks Adding testing timescales to rates updates and developments. Returning testing queries to underwriting and product writing. Keeping track of testing volume and time spent on individual tickets. Essential Skills Excellent analytical skills. Responds well to critical feedback. Very strong attention to detail. Excellent time management and organisational skills Innovative and change embracing. Uses own initiative, can work independently or as part of a team as the need requires. Qualifications / Experience Essential - Excellent excel formula knowledge. Essential - Proven record of accomplishment in teamwork. Essential - Experience working under pressure with tight timescales. Desirable - ReadyAPI, Java or other coding experience. Desirable - Experience with software house front-end systems. Desirable - General motor and home insurance knowledge.

Job Title: Data Scientist (Modelling & Insight) Location: Manchester (hybrid working) Role Overview Markerstudy Group are looking for an experienced Data Scientist to join a fast growing company in developing ambitious solutions across a range of insurance lines, by leveraging vast data assets and state-of-the-art processing capabilities. As a Data Scientist, you will use your advanced analytical skills to directly influence insurer panel performance, ensuring our broking arm maintains a competitive edge through data-driven strategies and advanced analytics. Deliver outstanding and actionable customer insights Have responsibility for providing insights and support the building data products that helps shape Markerstudy s strategic roadmaps and customer propositions Support the delivery, maintanence and ongoing support of the Data Insight and Enrichment integration strategy across the group Work collaboratively with other areas to increase overall company performance Your ideas and solutions will enable improvements to products, prices and processes giving Markerstudy a critical advantage in the increasingly competitive insurance market. As part of your Data Science career you will be expected to further advance a wide range of modern statistical, machine learning and data science methods. This knowledge will be applied to a wide range of business problems and adding demonstrable commercial value. Key Responsibilities: Lead the delivery of high-impact analytics and modelling projects to support strategic decision-making. Proactively identify and deliver innovative, data-led opportunities that drive measurable business impact Act as a subject matter expert in analytics and data science, providing technical guidance. Coach and mentor junior analysts, reviewing code and outputs to ensure quality and consistency. Maintain robust technical documentation and ensure compliance with data governance and regulatory standards. Support cross-functional initiatives such as the Trading Transformation Programme as a technical expert. Collaborate with stakeholders across pricing, marketing, and insurer relations to embed insights into business processes. Comply with all regulatory obligations with regards to customer data, competition law and other relevant guidance/ legislation. Key Skills and Experience: Previous demonstratable Data Science / Analytics Experience ideally within insurance or financial services. Strong academic background in a numerical discipline (eg BSc Mathematics, Computer Science, Data Science). Proficiency in statistical and machine learning techniques (eg logistic regression, clustering, GBMs) and the application of these in a business context. Advanced SQL and experience with Python and/or R. Strong communication and storytelling skills, with the ability to translate complex data into actionable insights. Experience reviewing the work of junior analysts. Ability to work independently, manage multiple priorities, and proactively share insights. Selfless when it comes to sharing findings, experience and advice. We work as a team not separate individuals! Resilience, can work independently to deliver projects Proactively share insights, results and identify risks, without prompting Proficient at communicating results in a concise manner both verbally and written Desirable Postgraduate qualification in relevant field (eg Computer Science, Data Science, Operational Research) Experience with modern data platforms (eg Databricks, Snowflake, MS Fabric). Familiarity with MLOps practices and version control tools (e.g. Git). Experience with deployment and maintenance of ML models in production environments. Experience mentoring junior analysts, sharing expertise and fostering a culture of continuous learning and innovation.