Ericsson GmbH

The Systems Engineer role is responsible for coordination, support, management, and execution of L2 Level proactive and reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.This role will require security clearance. The position is based in Reading.What you will do:L1-Fault Management Level Assurance Support ActivitiesL1-Fault Management Level Incident ManagementResponsible for L1-FM level operation and maintenance (O&M) of data & systems delivery solutions and services.Support 2nd level team in meeting or exceeding the data & system Nodes network availability targets & responsibilities.To work within well-defined system support guidelines.To prioritise faults to meet SLA/WLA.To do L1-FM level investigation of alarms & faults/cause related to system/network problems.To ensure accurate working methodology!To coordinate with all teams to handle emergencies and if required coordinate with stakeholders (MSIP).To work on alarms, trouble tickets and do L1-FM level investigation of faults/cause related to system/network problems.To participate in internal discussions in view to improve overall network performance and make recommendations wherever possible.You will bringQualifications: Degree or equivalent experience within Electronics & Telecommunication Engineering/or equivalentIndustry experience: IP/Data/System/ISP/EnterpriseYears of experience: 2-6 years of Practical KnowledgeMust have superb interpersonal skills and able to handle end Customers to ensure their problems are addressed.Very good knowledge of nix systems, RedHat Linux and associated systems such as satellite would be an advantageUnderstanding of the TCP/IP and standard protocol suites (ARP, ICMP TCP, UDP, TFTP, DNS, HTTP, NTP etc)Experience in troubleshooting issues in a complex server network environment with knowledge of key ISP technologies such as DNS, RADIUS, NTP, DHCP etcGood experience of multi-vendor server hardware platforms such as Oracle, HP, Cisco, Netapp etc and Unified / Hyperconverged systems (Dell VxRail, Cisco UCS etc)Experience of working with virtualization technologies such as VMWare ESXi / VSAN, KVM etc.Understanding of network routing/switching protocols, load balancers etc. would be beneficial to the roleDelivering results and Meeting Customer Expectations.Ability to influence, persuade and mobilise internal/external resources to fulfil customer requirements and well organised and able to do multi-tasking, problem solving and strategic thinking.Ability to deliver clear and concise reports/feedback to peers and management, adapting the style of communication appropriately to the audience/receivers.Ability to influence and persuade multi-customer NOC teams on fault ticket quality to fulfil field engineer requirements.Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.What happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.Primary country and city: United Kingdom (GB) ReadingReq ID: 786906

Ericsson in Reading, UK seeks a Systems Engineer to coordinate and execute L2 maintenance, ensuring services meet SLA performance and remain highly available. Role requires a degree in Electronics & Telecommunication Engineering, 2-6 years of experience, and strong Linux knowledge. You will work with multi-vendor hardware and virtualization technologies, communicating clearly with customers and internal teams.

Systems EngineerLeeds,West Yorkshire,United KingdomFind out how well you match with this jobJob ID786906The Systems Engineer role is responsible for coordination, support, management, and execution of L2 Level proactive and reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. This role will require security clearance. The position is based in Reading. What you will do: L1-Fault Management Level Assurance Support Activities L1-Fault Management Level Incident Management Responsible for L1-FM level operation and maintenance (O&M) of data & systems delivery solutions and services. Support 2nd level team in meeting or exceeding the data & system Nodes network availability targets & responsibilities. To work within well-defined system support guidelines. To prioritise faults to meet SLA/WLA. To do L1-FM level investigation of alarms & faults/cause related to system/network problems. To ensure accurate working methodology! To coordinate with all teams to handle emergencies and if required coordinate with stakeholders (MSIP). To work on alarms, trouble tickets and do L1-FM level investigation of faults/cause related to system/network problems. To participate in internal discussions in view to improve overall network performance and make recommendations wherever possible. You will bring Qualifications: Degree or equivalent experience within Electronics & Telecommunication Engineering/or equivalent Industry experience: IP/Data/System/ISP/Enterprise Years of experience: 2-6 years of Practical Knowledge Must have superb interpersonal skills and able to handle end Customers to ensure their problems are addressed. Very good knowledge of nix systems, RedHat Linux and associated systems such as satellite would be an advantage Understanding of the TCP/IP and standard protocol suites (ARP, ICMP TCP, UDP, TFTP, DNS, HTTP, NTP etc) Experience in troubleshooting issues in a complex server network environment with knowledge of key ISP technologies such as DNS, RADIUS, NTP, DHCP etc Good experience of multi-vendor server hardware platforms such as Oracle, HP, Cisco, Netapp etc and Unified / Hyperconverged systems (Dell VxRail, Cisco UCS etc) Experience of working with virtualization technologies such as VMWare ESXi / VSAN, KVM etc. Understanding of network routing/switching protocols, load balancers etc. would be beneficial to the role Delivering results and Meeting Customer Expectations. Ability to influence, persuade and mobilise internal/external resources to fulfil customer requirements and well organised and able to do multi-tasking, problem solving and strategic thinking. Ability to deliver clear and concise reports/feedback to peers and management, adapting the style of communication appropriately to the audience/receivers. Ability to influence and persuade multi-customer NOC teams on fault ticket quality to fulfil field engineer requirements. Why join Ericsson? At Ericsson, you ́ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what ́s possible. To build solutions never seen before to some of the world's toughest problems. You ́ll be challenged, but you won't be alone. You ́ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: United Kingdom (GB) Reading Req ID: 786906

Grow with us The Solution Architect is part of a Solution delivery team driving major transformation programmes for Tier 1 telco operators in the UK. Role will be the main contact for the solution design for both internal and external partners. Activities will include preparing solution design, leading design discussions with the customer, reviewing design documents, helping solution engineers with design guidance, troubleshooting, and technical escalation management. Responsibilities Develop a complete understanding of E2E deployed cloud solutions for the customers. Lead multi-domain virtual teams and collaborate across competence centres, global support, and product line maintenance teams to drive solution design. Serve as the primary technical point of contact and engagement for internal and external stakeholders during escalations. Work closely with the Test Manager for Test definition, Test execution and Test reporting tasks. Support automation initiatives and drive continuous improvement in integration tasks. Closely work with other Solution Architects for Integration design and planning. Mentor and guide new team members. Participate in technical discussions with customer SMEs. Drive and orchestrate as Investigation Leader for troubleshooting and fault isolation during solution deployment. Identify and drive business leads and promote products & services. Identify risks & sales opportunities in the customer network. Act as end-to-end solution responsible for Presales customer engagements. Define target architecture, SW and Services requirements for solution proposals. Education / Experience Academic degree, minimum on bachelor level, in engineering (IT, Telecom) and 10-12 years' experience of System Integration and Testing. Technical Knowledge Expert in E2E Telecom network architecture focusing on Cloud, IP Networking, CORE networks & OSS applications. Expert in E2E solution design for 4G, 5G services. Expert in solution capacity dimensioning and optimization. Strong experience of telecom networks solution integration and troubleshooting. Strong knowledge and experience in automation & CI/CD Pipeline design and implementation. Strong knowledge of Packet CORE, VOICE CORE & UDM network applications. Experience in preparing RFQ responses, SOCing and proposal build. Soft Skills Excellent communication skills (verbal & written) Customer Relationship Management skills Capability to deliver results in pressure situations. Responsiveness - the ability to understand, quickly adapt and act upon new information, influences, and information. Go-Getter mentality. Growth mindset. Location: United Kingdom (GB), Reading Ericsson is proud to be an Equal Opportunity Employer.

Ericsson GmbH is seeking a Solution Architect based in Reading, UK, to drive key transformation programmes for Tier 1 telecom operators. As the primary point of contact for solution design, you will engage with both internal and external partners, leading discussions and providing guidance. The ideal candidate will possess an engineering degree and have 10-12 years of experience in System Integration. Expertise in 4G and 5G solution design, as well as excellent communication skills, are essential for this role.

Senior Solution ArchitectReading,Berkshire,United KingdomFind out how well you match with this jobJob ID786849 Grow with usThe Solution Architect is part of a Solution delivery team driving major transformation programmes for Tier 1 telco operators in the UK.Role will be the main contact for the solution design for both internal and external partners. Activities will include preparing solution design, leading design discussions with customer, review of design documents, helping solution engineers with design guidance, troubleshooting and technical escalation management. Join our Team Responsibilities Develop a complete understanding of E2E deployed cloud solutions for the customers. Lead multi-domain virtual teams and collaborate across the competence centers, global support, and product line maintenance teams to drive solution design. Serve as the primary technical point of contact and engagement for internal and external stakeholders during escalations. Work closely with Test Manager for Test definition, Test execution and Test reporting tasks Support automation initiatives and drive continuous improvement in integration tasks Closely work with other Solution Architects for Integration design and planning Mentor and guide new team members Participate in technical discussions with customer SMEs Drive and orchestrate as Investigation Leader for troubleshooting and fault isolation during solution deployment. Identify and drive business leads and promote products & services. Identify risks & sales opportunities in the customer network. Act as end-to-end solution responsible for Presales customer engagements. Define target architecture, SW and Services requirements for solution proposals. Education/Experience: Academic degree, minimum on bachelor level, in engineering (IT, Telecom) and 10-12 years' experience of System Integration and Testing Technical Knowledge Expert in E2E Telecom network architecture focusing on Cloud, IP Networking, CORE networks & OSS applications Expert in E2E solution design for 4G, 5G services. Expert in solution capacity dimensioning and optimization. Strong experience of telecom networks solution integration and troubleshooting. Strong knowledge and experience in automation & CI/CD Pipeline design and implementation. Strong knowledge of Packet CORE, VOICE CORE & UDM network applications. Experience in preparing RFQ responses, SOCing and proposal build. Soft Skills Excellent communication skills (verbal & written) Customer Relationship Management skills Capability to deliver results in pressure situations. Responsiveness - the ability to understand, quickly adapt and act upon new information, influences, and information. Go-Getter mentality Growth mindset Why join Ericsson? At Ericsson, you ́ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what ́s possible. To build solutions never seen before to some of the world's toughest problems. You ́ll be challenged, but you won't be alone. You ́ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Ericsson GmbH in Reading is looking for a Senior Solution Architect to lead solution design for major transformation programmes with Tier 1 telco operators in the UK. The ideal candidate will drive collaboration across teams, serve as a primary contact for customer engagements, and mentor team members. The candidate must have a minimum 10-12 years of experience in system integration with strong knowledge of E2E telecom network architecture and automation initiatives. This role offers competitive challenges and opportunities for growth.

Systems EngineerLeeds,West Yorkshire,United KingdomFind out how well you match with this jobJob ID786906The Systems Engineer role is responsible for coordination, support, management, and execution of L2 Level proactive and reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. This role will require security clearance What you will do: L1-Fault Management Level Assurance Support Activities L1-Fault Management Level Incident Management Responsible for L1-FM level operation and maintenance (O&M) of data & systems delivery solutions and services. Support 2nd level team in meeting or exceeding the data & system Nodes network availability targets & responsibilities. To work within well-defined system support guidelines. To prioritise faults to meet SLA/WLA. To do L1-FM level investigation of alarms & faults/cause related to system/network problems. To ensure accurate working methodology! To coordinate with all teams to handle emergencies and if required coordinate with stakeholders (MSIP). To work on alarms, trouble tickets and do L1-FM level investigation of faults/cause related to system/network problems. To participate in internal discussions in view to improve overall network performance and make recommendations wherever possible. You will bring Qualifications: Degree or equivalent experience within Electronics & Telecommunication Engineering/or equivalent Industry experience: IP/Data/System/ISP/Enterprise Years of experience: 2-6 years of Practical Knowledge Must have superb interpersonal skills and able to handle end Customers to ensure their problems are addressed. Very good knowledge of nix systems, RedHat Linux and associated systems such as satellite would be an advantage Understanding of the TCP/IP and standard protocol suites (ARP, ICMP TCP, UDP, TFTP, DNS, HTTP, NTP etc) Experience in troubleshooting issues in a complex server network environment with knowledge of key ISP technologies such as DNS, RADIUS, NTP, DHCP etc Good experience of multi-vendor server hardware platforms such as Oracle, HP, Cisco, Netapp etc and Unified / Hyperconverged systems (Dell VxRail, Cisco UCS etc) Experience of working with virtualization technologies such as VMWare ESXi / VSAN, KVM etc. Understanding of network routing/switching protocols, load balancers etc. would be beneficial to the role Delivering results and Meeting Customer Expectations. Ability to influence, persuade and mobilise internal/external resources to fulfil customer requirements and well organised and able to do multi-tasking, problem solving and strategic thinking. Ability to deliver clear and concise reports/feedback to peers and management, adapting the style of communication appropriately to the audience/receivers. Ability to influence and persuade multi-customer NOC teams on fault ticket quality to fulfil field engineer requirements. Why join Ericsson? At Ericsson, you ́ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what ́s possible. To build solutions never seen before to some of the world's toughest problems. You ́ll be challenged, but you won't be alone. You ́ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.