Scrumconnect Limited

Scrumconnect Limited is seeking an experienced Data Analyst to join its multidisciplinary Agile team in Staines-upon-Thames, UK. The role involves developing data collection processes and translating complex data into actionable insights to improve public services. Applicants should have strong analytical skills, expertise in SQL and Power BI, and a Bachelor's degree in a related field. Opportunities for continuous development are provided, working on impactful projects across the public sector.

Scrumconnect Limited is looking for a senior data professional to take charge of analytics and business intelligence initiatives. The role demands expertise in PowerBI, SQL, and data engineering, with a focus on designing dashboards and reporting solutions to aid decision-making. Candidates should have strong stakeholder management skills and a background in mentoring teams. The position is based in Coventry, UK, and contributes to impactful digital transformation projects.

Scrumconnect Limited is seeking a seasoned Data Lead to own and deliver a data strategy for a government client in Manchester. This role requires at least 10 years of experience in data leadership, technical skills in cloud-based platforms, and familiarity with public sector frameworks. The Data Lead will supervise multi-functional delivery teams and ensure governance standards are upheld, contributing to innovative solutions for 18 million citizens across newly rebuilt benefits systems.

Scrumconnect Limited, based in Taunton, is looking for a Senior Software Developer to lead the design and delivery of cloud-native applications. You will deliver services aligned with UK Government Digital Service standards, emphasizing user-centric design and agile methodologies. The ideal candidate will have strong expertise in Java, AWS, and frontend technologies like React. Join a multi-award-winning team committed to innovation and making a real difference across public sector services.

Taunton, United Kingdom Posted on 08/06/2026 Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful and innovative technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. We are passionate about user-centred design, agile delivery, and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver high-quality, scalable solutions that truly matter. Role Overview We are seeking a highly experienced Senior Software Developer with proven expertise in delivering services aligned with UK Government Digital Service (GDS) standards. You will play a critical role in designing, building, and scaling secure, accessible, and user-centric digital services for public sector or GDS-aligned environments. Key Responsibilities Architect, design, and develop cloud-native applications using Java (Spring Boot) and AWS Build responsive, accessible Front End applications using React and GOV.UK Design System Deliver services aligned with GDS Service Standard and Technology Code of Practice Lead development across all phases: Discovery, Alpha, Beta, and Live Ensure compliance with accessibility (WCAG 2.1) and performance standards Implement CI/CD pipelines and DevOps best practices Collaborate with Product Managers, Designers, and User Researchers in agile teams Integrate with GOV.UK platforms (Pay, Notify, One Login) Conduct code reviews, enforce best practices, and mentor team members Ensure security, scalability, and resilience of applications Required Skills & Experience Core Technical Skills Strong experience in one or more languages: Java/Node.js/Python/.NET Frontend experience with: React/Angular/Vue.js Experience with RESTful APIs and microservices architecture Cloud platforms: AWS/Azure/GCP (preferably AWS for GDS projects) CI/CD tools: Jenkins, GitHub Actions, GitLab CI GDS-Specific Experience Hands-on experience delivering projects aligned with UK GDS standards Strong understanding of: Service Manual Technology Code of Practice Design System (GOV.UK Design System) Experience preparing for and passing GDS service assessments Familiarity with public sector procurement and delivery environments Soft Skills Strong stakeholder communication and leadership skills Ability to work in fast-paced, agile teams Problem-solving mindset with attention to detailPassion for building user-centric digital services Diversity & Inclusion At Scrumconnect Consulting, we believe that diversity drives innovation and better outcomes. We are committed to fostering an inclusive environment where every individual is valued, respected, and supported. We welcome applications from candidates of all backgrounds and actively encourage individuals from underrepresented groups, including women, people with disabilities, and diverse communities, as well as those seeking flexible working arrangements. As a Disability Confident Level 1 employer, we are committed to providing reasonable adjustments throughout the recruitment process and during employment to ensure equal opportunities for all.

Manchester, United Kingdom Posted on 15/05/2026 We're seeking a seasoned Data Lead to own and deliver the data strategy for a government client that uses services employed by over 18 million citizens across three newly rebuilt benefits systems. Key Responsibilities Lead the end to end Data Strategy for Bereavement & Care services. Map the "as is" and "to be" state of our data platforms and pipelines. Develop a 3 month strategic roadmap aligned with the wider Government Data Define and embed organisational policies, standards and guidelines for secure, Technical Leadership & Architecture Select and evolve data engineering methods, tools and techniques. Ensure adherence to agreed technical strategies and architectures. Plan and drive delivery of complex data engineering programmes across multiple systems. Balance functional and non functional requirements when designing data solutions. Define the optimal data team structure (roles, skills, capacity) to deliver the Design and chair multi functional delivery teams, mentoring engineers, scientists and analysts. Partner with our delivery provider to onboard specialist roles per your recommendations. Oversee implementation of new data platforms, ETL pipelines, and analytical Monitor application of data standards, governance frameworks and security controls. Embed strong data quality, lineage and protection practices across all systems. Contribute to and enforce enterprise wide data engineering policies and compliance. Required Experience & Skills Data Leadership: 10 years across data engineering, data science or analytics; proven track record setting/executing data strategies in complex organisations. Technical Breadth: Cloud based data platforms AWS must (Azure, AWS or equivalent) Modern ETL/ELT tools and data pipeline frameworks Data modelling, warehousing and transformation best practices Data science/ML lifecycle from prototype to production Government/Public Sector: Experience to GDS equivalent standards; strong grasp of GDPR, FOI and public sector procurement. Communication & Stakeholder Management: Able to translate technical concepts for non tech executives; excellent mentoring and team building skills. Domain experience in benefits or civic services (e.g. public sector). Previous contracting under SIFA or similar public sector frameworks. Security clearance (BPSS, SC or DV) or willingness to obtain. Diversity & Inclusion At Scrumconnect Consulting, we believe that diversity drives innovation. We are committed to creating an inclusive environment where every individual is respected, valued, and supported. We welcome applications from candidates of all backgrounds and experiences, and we actively encourage applications from women, people with disabilities, underrepresented communities, and those seeking flexible working arrangements.

Newcastle upon Tyne, United Kingdom Posted on 27/05/2026 Scrumconnect Consulting is a leading digital transformation consultancy delivering innovative technology solutions across public and private sector organisations. We specialise in building scalable digital services, cloud native platforms, and user centric applications that help organisations modernise and improve service delivery. Our teams work collaboratively across engineering, product, delivery, and design to create impactful digital solutions using modern technologies and Agile methodologies. At Scrumconnect, we foster a culture of continuous learning, innovation, and technical excellence, providing our people with opportunities to work on meaningful, large scale transformation programmes. Role Overview We are looking for experienced Full Stack Developers to join our growing engineering team. You will work on enterprise scale digital transformation projects, building modern, scalable, and cloud native applications within Agile multidisciplinary teams. We are seeking strong Node.js developers with hands on experience across backend services, APIs, cloud platforms, CI/CD pipelines, and modern frontend frameworks. Role Responsibilities Design, develop, and maintain scalable full stack applications and microservices Build secure and performant REST APIs using Node.js and Express Implement automated testing using Jest and maintain high code quality standards Contribute to CI/CD pipelines using GitLab CI/CD and DevOps best practices Work within Agile delivery teams alongside Product Owners, QA Engineers, and DevOps teams Participate in code reviews, technical discussions, and architectural decisions Support cloud native deployments and containerisation initiatives Troubleshoot and optimise application performance, reliability, and scalability Profile 1 - Full Stack Software Developer Required Skills Strong commercial experience with Node.js Experience with Express.js Frontend development experience with Angular (preferred over other frontend frameworks) Experience with GitLab CI/CD pipelines Automated testing experience using Jest Strong understanding of Agile software delivery practices Experience with Kong Enterprise Edition (KongEE) Exposure to containerised applications and cloud native architectures Understanding of AWS EKS environments Additional Information SC eligibility is desirable but not mandatory Experience working within government or highly regulated environments is advantageous Profile 2 - Full Stack Developer (Serverless & AWS) Required Skills Experience building Serverless architectures Hands on AWS experience including: Lambda API Gateway (Private APIs) SQS S3 KMS CloudWatch X Ray Experience with MongoDB / Amazon DocumentDB Automated testing using Jest Kafka Confluent Schema Registry Dynatrace Additional Technical Exposure Docker AWS ECS (including Fargate & ECR) Preferred Candidate Profile Strong problem solving and analytical skills Excellent communication and stakeholder collaboration abilities Ability to work independently within distributed Agile teams Passion for clean code, engineering best practices, and continuous improvement Experience contributing to scalable and secure enterprise applications Diversity & Inclusion At Scrumconnect Consulting, we are committed to building an inclusive and diverse workplace where everyone feels valued, respected, and empowered to succeed. We welcome applications from candidates of all backgrounds, experiences, and perspectives, and we actively promote equality, accessibility, and inclusion throughout our recruitment and employment practices. We believe diversity strengthens innovation and helps us build better solutions for our clients and communities.

Scrumconnect Limited in Newcastle upon Tyne is seeking experienced Full Stack Developers to enhance their engineering team. The role involves developing scalable cloud-native applications for digital transformation projects. Ideal candidates should have strong Node.js and Express experience, proficiency in Angular, and knowledge of CI/CD practices using GitLab. The company promotes a diverse and inclusive workplace, welcoming candidates from all backgrounds.

Scrumconnect Limited in Newcastle upon Tyne is seeking experienced Full Stack Developers to lead enterprise-scale digital transformation projects. Ideal candidates will have a strong background in Node.js and experience with modern frontend frameworks like Angular. The role involves designing and maintaining scalable applications, building secure REST APIs, and contributing to CI/CD pipelines. Scrumconnect offers a collaborative environment focused on innovation and technical excellence.

London, United Kingdom Posted on 14/05/2026 Scrumconnect Consulting is a multi-award-winning UK public sector digital consultancy, positively influencing the lives of over forty million UK citizens. We bring deep expertise in user-centred design, agile delivery, and data-driven services across central government. With a team of over one hundred and twenty-five professionals - more than forty percent of whom are women - we are committed to building inclusive, diverse teams that reflect the communities we serve. About the Role We are looking for a Senior Data Analyst to join Scrumconnect Consulting's growing data practice, supporting complex public sector programmes through high-quality data preparation, analysis, and visualisation that enable meaningful decision-making. Operating at SFIA Level 4, you will work autonomously, lead analytical workstreams, and collaborate across multidisciplinary teams to deliver impactful data solutions. You will also play a key role in mentoring junior analysts, improving data practices, and ensuring the quality and consistency of data outputs across programmes. This role requires strong stakeholder engagement skills, analytical expertise, and experience working within Agile delivery environments. Clearance Requirement Active SC clearance is mandatory at the time of application. Candidates must hold current, in-date Security Check (SC) clearance. Sponsorship is not available for this role. Applications without active SC clearance will not be considered. Key Responsibilities Lead the design, development, and maintenance of reusable and reproducible data models and pipelines Take ownership of data quality resolution by identifying, investigating, and resolving issues end-to-end Support the development of scalable and maintainable analytical solutions Advanced Data Analysis Conduct complex data profiling and source system analysis Analyse and synthesise information from multiple data sources Present insights clearly to both technical and non-technical stakeholders Design and deliver focused, goal-driven data visualisations Ensure outputs are accessible, inclusive, and aligned with stakeholder needs Select appropriate visualisation techniques to communicate insights effectively Stakeholder Engagement Engage directly with senior stakeholders to understand business requirements Communicate findings, recommendations, and analytical outcomes effectively Coaching & Mentoring Mentor and coach junior analysts across the team Contribute to knowledge-sharing initiatives and community best practices Support the continuous development of analytical capability within the practice Identify opportunities to improve data processes, standards, and tooling Contribute to reusable frameworks, approaches, and best practices Promote high standards of data quality and governance Skills and Experience Strong proficiency in Python and/or SQL within production analytical environments Proven experience in data preparation, cleansing, transformation, and data quality resolution Experience designing and maintaining reusable data models and pipelines Strong data profiling and source system analysis skills Ability to communicate insights effectively through data visualisation Experience producing accessible and inclusive analytical outputs Demonstrated ability to work autonomously and lead analytical workstreams Experience engaging with senior stakeholders and presenting findings clearly Experience working within Agile, multidisciplinary delivery teams Active SC clearance at the point of application Experience working within public sector or government digital programmes Familiarity with dashboarding tools such as Power BI, Tableau, or Looker Studio Experience with cloud platforms including AWS, Azure, or GCP Exposure to data governance frameworks and data quality standards Experience coaching or mentoring junior analysts Familiarity with the SFIA framework and Government DDaT profession standards What We're Looking For Ability to work independently with minimal supervision Experience leading analytical workstreams across complex environments Strong stakeholder management and communication skills Commitment to mentoring and supporting others Accountability for data quality and analytical outcomes Passion for continuous improvement and knowledge sharing Commitment to Diversity & Inclusion At Scrumconnect Consulting , we actively welcome applications from women, people from ethnic minority backgrounds, disabled people, those returning after a career break, and anyone currently underrepresented in senior data and analytics roles. We are a Disability Confident Level 1 employer and are committed to providing reasonable adjustments throughout the recruitment process. If you do not meet every requirement listed but feel this role is a strong match for your skills and experience, we encourage you to apply. Technical depth and genuine curiosity for data matter as much as any individual tool or qualification. Please reach out to discuss flexible working or reasonable adjustments at any stage of the recruitment process.

Scrumconnect Limited is seeking a Senior Data Analyst to join their expanding data practice in London. This role involves preparing, analyzing, and visualizing data to support public sector programs. The ideal candidate will have strong skills in Python and SQL, experience working in Agile environments, and must hold active SC clearance. The position involves mentoring junior analysts and engaging with senior stakeholders to deliver impactful data solutions. Scrumconnect values diversity and encourages applications from all backgrounds.

Edinburgh, United Kingdom Posted on 05/03/2026 ScrumconnectConsulting is a multi-award-winning digital consultancy, recognised for delivering impactful technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. With a strong commitment to user-centred design and agile delivery, we continue to deliver innovative digital services that matter. Role Overview We are looking for a Senior Mobile App QA Tester to lead quality assurance efforts across native iOS and Android applications for a UK government client. You will be responsible for designing and executing comprehensive test strategies that ensure mobile applications meet the highest standards of quality, accessibility, and security. This is a hands on, delivery-focused role operating within structured and governed environments where reliability, usability, and compliance are critical to service success. Key Responsibilities Design, develop, and execute test plans, test cases, and test scripts for native iOS and Android applications Perform functional, regression, integration, usability, and exploratory testing across mobile platforms Validate mobile applications against WCAG 2.2 accessibility standards using assistive technologies (VoiceOver, TalkBack) Identify, document, and track defects with clear reproduction steps and technical evidence Develop and maintain automated test suites for mobile applications where appropriate Test across a range of devices, OS versions, screen sizes, and network conditions Validate API integrations and end to end data flows between mobile clients and backend services Collaborate closely with iOS and Android developers, UX designers, and product owners to ensure quality throughout the delivery lifecycle Contribute to test completion reports, defect triage sessions, and go/no go release decisions Support CI/CD pipeline integration for automated test execution Strong experience in mobile application testing across both iOS and Android platforms Hands on experience with mobile testing tools such as XCTest, Espresso, Appium, Detox, or equivalent Solid understanding of mobile-specific testing considerations including device fragmentation, OS version compatibility, and network variability Experience with API testing tools (e.g. Postman, REST Assured, SoapUI) Proficiency in writing clear, structured test plans, test cases, and defect reports Familiarity with accessibility testing tools and standards (WCAG 2.2, VoiceOver, TalkBack, AccessibilityInspector) Experience with defect management and test management tools (e.g. Jira, Zephyr, TestRail, AzureDevOps) Experience working in Agile or hybrid delivery models (Scrum, Kanban) Experience working in regulated, security-conscious, or high assurance environments Experience testing mobile applications within a UK public-sector or government context Familiarity with GDS service standards, the Technology Code of Practice, and the GOV.UK Design System Experience with mobile test automation frameworks and CI/CD integration (e.g. Fastlane, Xcode Cloud, GitHub Actions) Understanding of mobile performance testing and profiling tools Experience with security testing for mobile applications (e.g. OWASP Mobile Testing Guide) Experience with mobile device management (MDM) and enterprise app distribution testing Scope & Accountability Responsible for hands on mobile test design, execution, and defect management Owns the quality and accuracy of assigned test artefacts, results, and defect documentation Contributes analysis and quality recommendations but does not hold final assurance authority Accountable for timely delivery of agreed testing activities within sprint cycles Our Commitment to Diversity & Inclusion At ScrumconnectConsulting, we believe that diversity drives innovation. We are committed to creating an inclusive environment where everyone is respected, valued, and supported. We actively encourage applications from women, people with disabilities, individuals from under represented communities, and those seeking flexible working arrangements. As a Disability Confident Level 1 employer, we provide reasonable adjustments throughout the recruitment process and employment to ensure equal opportunity for all.

Scrumconnect Limited in Edinburgh seeks a Senior Mobile App QA Tester to lead quality assurance for iOS and Android applications targeting UK government clients. This role emphasizes developing comprehensive test strategies, performing rigorous testing across platforms, and collaborating with developers to ensure top-notch quality. Ideal candidates will have strong mobile testing experience, familiarity with relevant tools, and a commitment to high standards in service delivery.

Scrumconnect Limited is seeking an AWS DevOps/Data Engineer to design, build, and maintain cloud-based data solutions in Newcastle upon Tyne. The ideal candidate will have robust DevOps and data engineering skills and experience with tools like Terraform, Python, and GitLab. Responsibilities include translating technical requirements into toolchains, implementing scalable services, and automating deployments. We welcome applications from candidates of all backgrounds, promoting user-centered design and agile delivery.

London, United Kingdom Posted on 11/05/2026 Role Overview We are seeking an experienced Dynamics 365 Developer to join a high-performing team delivering Microsoft D365 CRM solutions. This role involves designing and implementing scalable, compliant, and user-focused systems that meet strict government and accessibility standards. Key Responsibilities Design, develop, and maintain Microsoft Dynamics 365 CRM solutions. Implement reusable and efficient patterns within the .NET framework. Ensure alignment with Government Digital Service (GDS) and accessibility standards. Maintain user accessibility and ensure services meet security compliance requirements. Collaborate with cross-functional teams and stakeholders effectively. Embed Government Digital Standards across the development lifecycle. Hands on experience automating deployments in D365 environments. Strong knowledge of the .NET framework. Familiarity with GDS and accessibility standards in the UK public sector. Understanding of security and compliance in government solutions. Excellent communication and collaboration skills. Diversity & Inclusion Scrumconnect is proud to be an equal opportunity employer. We actively promote diversity and gender equality in the workplace and encourage applications from all backgrounds, particularly women and underrepresented groups in tech.

Scrumconnect Limited in Greater London is seeking an experienced Dynamics 365 Developer to design and implement solutions. The successful candidate will ensure compliance with government standards and collaborate with cross-functional teams. You will develop scalable, user-focused systems and implement patterns in the .NET framework. Scrumconnect prides itself on diversity and encourages applications from all backgrounds, particularly women in tech.

Newcastle upon Tyne, United Kingdom Posted on 20/04/2026 About Scrumconnect Consulting Scrumconnect Consulting is a multi award winning digital consultancy, recognised for delivering impactful and innovative technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. We are passionate about user centred design, agile delivery, and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver high quality, scalable solutions that truly matter. Overview We are looking for a highly skilled AWS DevOps / Data Engineer to design, build, and maintain scalable, resilient, and high performing cloud based data solutions. The ideal candidate will have strong DevOps expertise combined with data engineering capabilities, working across modern cloud technologies and automation frameworks. Key Responsibilities Translate technical requirements into effective DevOps toolchains to enable product delivery Design and implement resilient, scalable, and highly available services Automate infrastructure, deployments, and testing using Infrastructure as Code (IaC) Ensure deployment strategies are repeatable, scalable, and reliable Provide technical leadership, mentoring, and coaching to junior team members Support delivery teams by troubleshooting and resolving complex cloud related issues Work with data pipelines and processing frameworks to ensure data quality and reliability Perform data analysis to identify and resolve root causes of issues Collaborate with cross functional teams to deliver end to end solutions Key Skills & Experience Experience with Infrastructure as Code (Terraform) Proficiency in Python, SQL, and familiarity with PySpark Experience with Apache Spark and data processing frameworks Hands on experience with Apache Airflow for workflow orchestration Experience using Jupyter Notebooks and/or Amazon Athena for data querying and validation Strong understanding of EMR and log analysis Experience with GitLab for CI/CD pipelines, release tagging, and version control Knowledge of Docker and containerisation Understanding of encryption techniques (server side and client side) Familiarity with Amazon Textract and Comprehend Strong understanding of data modelling concepts, including dimensional models and slowly changing dimensions Additional Skills Ability to translate customer requirements into functional technical solutions Familiarity with engineering best practices and standards Strong understanding of data structures and solution design principles Experience working in agile delivery environments We welcome applications from candidates of all backgrounds.

Newcastle upon Tyne, United Kingdom Posted on 20/04/2026 Scrumconnect Consulting is a UK national SME award winning software development consultancy with over 300 consultants across the UK. We work with UK Public Sector clients to build impactful, award winning digital services that improve millions of lives. We take pride in our people, culture and work life balance as we do in creating services that impact millions of lives. Collaborative, entrepreneurial and dedicated to problem solving, we bring the step change our customers need to sustain innovation. About the role You will work as a forward deployed engineer embedded within a security focused capability unit, designing, building, and deploying AI powered tools that drive measurable improvements in cyber security and fraud prevention. Working closely with technical teams and operational stakeholders, you will turn requirements into governed, production ready solutions delivered on approved cloud platforms. This is a hands on engineering contract - you will own work from prototyping through to deployment, contributing to a mission critical security programme at scale. Core technical skills Deploying and managing solutions in AWS using Infrastructure as Code (Terraform), maintaining compliance with governance and security standards. Configuring and managing GitLab CI pipelines to automate testing, infrastructure provisioning, and deployment across environments. Implementing unit, integration, and performance tests to ensure reliability, correctness, and reproducibility across all release cycles. Working with monitoring tooling and incident workflows to track system health, detect anomalies, and respond to failures in real time. Experience with large scale data storage and querying - relational and non relational - within secure, governed cloud environments. Building and deploying AI powered capabilities, ideally in a security, fraud, or operational context within a regulated environment. What we're looking for Demonstrable experience in AWS cloud engineering with Terraform for infrastructure as code. Hands on delivery of CI/CD pipelines using GitLab CI across multiple environments. Strong understanding of software testing at all levels: unit, integration, and performance. Practical experience with observability platforms and on call/incident management. Comfortable working across big data technologies and large scale database architectures. Ability to engage confidently with engineers, security professionals, and non technical stakeholders. Experience working in Agile delivery teams, ideally within a government or regulated environment. Active SC clearance held at point of application - this is a strict requirement. Commitment to diversity & inclusion We are committed to building diverse teams and fostering an environment where everyone can thrive. We actively welcome applications from women, people from ethnic minority backgrounds, disabled people, those returning to work after a career break, and anyone from a group currently underrepresented in technology and security roles. We know that diverse teams build better, more resilient products. If you do not meet every requirement listed above but feel strongly that this role aligns with your experience, we encourage you to apply. Skills can be grown - perspective and drive are equally valued. We are happy to discuss flexible working arrangements, reasonable adjustments, or any support you may need throughout the process. Please reach out to discuss what works for you. Working arrangements This role is based in Newcastle with a requirement for three days on site per week. The remaining days may be worked remotely. Due to the security nature of the programme, all work must be conducted within approved environments and platforms.

Scrumconnect Limited in Newcastle upon Tyne is seeking a Performance Analyst to lead performance measurement and provide analytical insights for complex digital services. The ideal candidate will have extensive experience in performance analysis, designing KPIs, and translating data into actionable insights. Responsibilities include working with senior stakeholders and mentoring teams to improve service delivery. The company values diversity and inclusive practices, encouraging applications from all backgrounds.

Newcastle, United Kingdom Posted on 07/05/2026 Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful and innovative technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. We are passionate about user centred design, agile delivery, and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver high quality, scalable solutions that truly matter. Overview: We are seeking an experienced Performance Analyst (SFIA 5) to lead performance measurement and analytics across complex digital services. This role focuses on embedding data driven decision making, ensuring services are designed and continuously improved based on user needs and measurable outcomes. You will operate at a strategic level, defining performance standards, advising senior stakeholders, and working across multidisciplinary teams to deliver impactful digital services at scale. Key Responsibilities: Performance Leadership & Strategic Measurement Lead and embed performance analysis across complex services or delivery areas Design and implement performance measurement frameworks, including KPIs and user focused metrics Ensure alignment with Government Digital Service (GDS) standards and best practices Establish and maintain high quality performance analytics standards Insight Generation & Decision Support Analyse data from multiple sources (user, service, and operational data) to generate actionable insights Translate complex data into clear narratives, dashboards, and recommendations Support teams in designing and iterating services with measurable outcomes Work closely with Product Managers, Delivery Managers, User Researchers, Designers, and Data Scientists Provide guidance on measurement strategies and interpretation of results Support decision making in complex and ambiguous environments Capability Building & Leadership Coach and mentor analysts, ensuring quality and consistency in outputs Contribute to and lead communities of practice within performance analytics Define and promote standards, tools, and best practices Required Skills & Experience: Extensive experience in performance analysis for digital services, ideally within large scale or complex environments Strong expertise in designing performance measurement frameworks, KPIs, and user focused metrics Proven ability to generate insights from multiple data sources and provide data driven recommendations Strong stakeholder management and influencing skills, including engagement with senior leadership Excellent communication and data storytelling skills Advanced experience with analytical tools such as: SQL Web analytics platforms (e.g., Google Analytics) Dashboarding tools (e.g., Power BI, Looker Studio) Experience working on public sector or government digital services Experience defining performance strategies across multiple teams or programmes Experience mentoring or leading analyst teams Experience working in hybrid or distributed delivery environments Diversity & Inclusion At Scrumconnect Consulting, we believe that diversity drives innovation and better outcomes. We are committed to fostering an inclusive environment where every individual is valued, respected, and supported. We welcome applications from candidates of all backgrounds and actively encourage individuals from underrepresented groups, including women, people with disabilities, and diverse communities, as well as those seeking flexible working arrangements. As a Disability Confident Level 1 employer, we are committed to providing reasonable adjustments throughout the recruitment process and during employment to ensure equal opportunities for all.