Content Designer (Government) Initial 3 month contract (chance of extension) - £550-£600 per day (inside IR35) - Remote role, but applicant must be UK based Our UK Government client has an immediate requirement for a Content Designer with a strong background working within UK Government, to join on an initial 3 month contract (with a chance of extension). The successful applicant will create, evaluate, update and review content across the end-to-end user journey. Work covers digital and offline channels and supports delivery of the policy intent. Due to client's requirements this role is paid monthly rather than weekly. Key deliverables and responsibilities for the Content Designer (Government) Content that helps users complete their goal first time, evidenced by research and performance data. Content in the right place, in the best format, meeting accessibility and plain English standards. Journeys that move users between digital and offline channels without loss of clarity or duplication. Style guidance and content patterns adopted by the team, improving consistency across the service. Create, iterate and maintain content from discovery through to live, working closely with user researchers, service designers and interaction designers. Use evidence, data and research to make and defend content decisions. Organise complex information using agreed structures, metadata and publishing tools, and manage the content life cycle. Design content that is inclusive, accessible and sustainable, meeting the needs of all users and applicable accessibility regulations. Plan and run content design sessions, give and receive constructive feedback, and engage the right people at the right stage. Align content to team and organisational objectives, manage associated risks, and contribute to style guides and content patterns. Build relationships with policy, legal, contact centre and operational colleagues to keep focus on user needs. Key skills required for the Content Designer (Government) Content management and architecture, design communication, designing for everyone, designing strategically, designing together, evidence-based design, iterative design and leading design, each at working level. Strong editing to GOV.UK style and plain English, with the ability to explain the reasoning behind choices. Working knowledge of content management systems and web analytics. Experience of producing content for high-volume transactional or regulated services. Experience of content mapping across multi-channel journeys. Contribution to cross-government content community activity.
11/11/2026
Contractor
Content Designer (Government) Initial 3 month contract (chance of extension) - £550-£600 per day (inside IR35) - Remote role, but applicant must be UK based Our UK Government client has an immediate requirement for a Content Designer with a strong background working within UK Government, to join on an initial 3 month contract (with a chance of extension). The successful applicant will create, evaluate, update and review content across the end-to-end user journey. Work covers digital and offline channels and supports delivery of the policy intent. Due to client's requirements this role is paid monthly rather than weekly. Key deliverables and responsibilities for the Content Designer (Government) Content that helps users complete their goal first time, evidenced by research and performance data. Content in the right place, in the best format, meeting accessibility and plain English standards. Journeys that move users between digital and offline channels without loss of clarity or duplication. Style guidance and content patterns adopted by the team, improving consistency across the service. Create, iterate and maintain content from discovery through to live, working closely with user researchers, service designers and interaction designers. Use evidence, data and research to make and defend content decisions. Organise complex information using agreed structures, metadata and publishing tools, and manage the content life cycle. Design content that is inclusive, accessible and sustainable, meeting the needs of all users and applicable accessibility regulations. Plan and run content design sessions, give and receive constructive feedback, and engage the right people at the right stage. Align content to team and organisational objectives, manage associated risks, and contribute to style guides and content patterns. Build relationships with policy, legal, contact centre and operational colleagues to keep focus on user needs. Key skills required for the Content Designer (Government) Content management and architecture, design communication, designing for everyone, designing strategically, designing together, evidence-based design, iterative design and leading design, each at working level. Strong editing to GOV.UK style and plain English, with the ability to explain the reasoning behind choices. Working knowledge of content management systems and web analytics. Experience of producing content for high-volume transactional or regulated services. Experience of content mapping across multi-channel journeys. Contribution to cross-government content community activity.
User Researcher (Government) Initial 3 month contract (chance of extension) - £600 per day (inside IR35) - Remote role, but applicant must be UK based Our UK Government client has an immediate requirement for an User Researcher with a strong background working within UK Government, to join on an initial 3-month contract (with a chance of extension). The successful applicant will plan, design and carry out research with users so the team develops a deep understanding of the people who use public services. Findings inform policy, proposition, service, content and interaction design so services work well for users and achieve the policy intent. Due to client's requirements this role is paid monthly rather than weekly. Key deliverables and responsibilities for the User Researcher (Government) Clear, usable research findings that teams and senior stakeholders act on, not reports left unread. Research that is inclusive, ethical and representative of the full range of service users, including those with access needs and vulnerable groups. Research Embedded in the delivery rhythm, timed to inform decisions in discovery, alpha, beta and live. Reduced delivery risk through early identification of unmet user needs and emerging behaviour. Define the scope and purpose of research, plan and conduct research projects, and choose methods appropriate to the service phase. Apply sound analysis and synthesis techniques, involve the team in analysis, and present findings colleagues can understand and use. Work with colleagues to include many kinds of users in research, and advocate inclusive and accessible practice. Design research so findings feed an agile workflow, and work with the different roles in a multidisciplinary team to plan and run it. Identify stakeholders, communicate with them clearly and regularly, and build consensus using evidence. Advocate for the user by sharing insight on needs and changing behaviour, and improve practice through reflection and feedback. Follow agreed standards for research ethics, consent, data protection and safeguarding. Key skills required for the User Researcher (Government) User research methods, analysis and synthesis, inclusive research, agile research practices, stakeholder relationship management, research management and assurance, and user-centred practice and advocacy, each at working level. Experience of qualitative and quantitative research, including moderated usability testing and analysis of usage data. Knowledge of research ethics, consent and handling of personal data in a public sector context. Experience of research for services with challenging user needs or complex journeys. Experience of accessible and assisted research methods. Familiarity with the Service Standard and assessment evidence requirements.
11/11/2026
Contractor
User Researcher (Government) Initial 3 month contract (chance of extension) - £600 per day (inside IR35) - Remote role, but applicant must be UK based Our UK Government client has an immediate requirement for an User Researcher with a strong background working within UK Government, to join on an initial 3-month contract (with a chance of extension). The successful applicant will plan, design and carry out research with users so the team develops a deep understanding of the people who use public services. Findings inform policy, proposition, service, content and interaction design so services work well for users and achieve the policy intent. Due to client's requirements this role is paid monthly rather than weekly. Key deliverables and responsibilities for the User Researcher (Government) Clear, usable research findings that teams and senior stakeholders act on, not reports left unread. Research that is inclusive, ethical and representative of the full range of service users, including those with access needs and vulnerable groups. Research Embedded in the delivery rhythm, timed to inform decisions in discovery, alpha, beta and live. Reduced delivery risk through early identification of unmet user needs and emerging behaviour. Define the scope and purpose of research, plan and conduct research projects, and choose methods appropriate to the service phase. Apply sound analysis and synthesis techniques, involve the team in analysis, and present findings colleagues can understand and use. Work with colleagues to include many kinds of users in research, and advocate inclusive and accessible practice. Design research so findings feed an agile workflow, and work with the different roles in a multidisciplinary team to plan and run it. Identify stakeholders, communicate with them clearly and regularly, and build consensus using evidence. Advocate for the user by sharing insight on needs and changing behaviour, and improve practice through reflection and feedback. Follow agreed standards for research ethics, consent, data protection and safeguarding. Key skills required for the User Researcher (Government) User research methods, analysis and synthesis, inclusive research, agile research practices, stakeholder relationship management, research management and assurance, and user-centred practice and advocacy, each at working level. Experience of qualitative and quantitative research, including moderated usability testing and analysis of usage data. Knowledge of research ethics, consent and handling of personal data in a public sector context. Experience of research for services with challenging user needs or complex journeys. Experience of accessible and assisted research methods. Familiarity with the Service Standard and assessment evidence requirements.
Interaction Designer (Government) Initial 3 month contract (chance of extension) - £600 per day (inside IR35) - Remote role, but applicant must be UK based Our UK Government client has an immediate requirement for an Interaction Designer with a strong background working within UK Government, to join on an initial 3-month contract (with a chance of extension). The successful Interaction Designer will cover both the end-to-end journey and the detail of individual design elements. Designs are grounded in evidence of user needs and organisational outcomes and are defensible at service assessment. Due to client's requirements this role is paid monthly rather than weekly. Key deliverables and responsibilities for the Interaction Designer (Government) Interaction designs and prototypes that meet user needs and the policy intent, tested with users before build. Services that pass accessibility and service standard checks, with design decisions documented and traceable to evidence. Reusable patterns and components contributed to the team's design system and where appropriate, back to the GOV.UK Design System. Clear design direction absorbed by delivery teams, reducing late rework caused by misunderstood user journeys. Turn user research, analytics and policy requirements into journey flows, interaction patterns and prototypes at appropriate fidelity. Design inclusive, accessible and environmentally sustainable services that meet the needs of all users, applying accessibility regulations and guidance. Plan and run design sessions with the team, users and stakeholders, and engage the right people throughout the design process. Align design work to team goals and organisational strategy, using risks, opportunities and technical or policy constraints to shape it. Apply iterative design and agile practice, iterating with each round of research and helping the team prioritise for iteration. Communicate design decisions and unresolved issues clearly to teams and stakeholders, and support other designers. Key skills required for the Interaction Designer (Government) Design communication, designing for everyone, designing strategically, designing together, evidence-based design and iterative design, each at working level. Practical use of prototyping tools and the GOV.UK Design System, including contributing to pattern libraries. Understanding of the Service Standard, accessibility regulations and assessment expectations. Experience of a live or recent public sector service assessment. Prototyping with Front End code (HTML and CSS). Leading design work in a team with support, at working level.
11/11/2026
Contractor
Interaction Designer (Government) Initial 3 month contract (chance of extension) - £600 per day (inside IR35) - Remote role, but applicant must be UK based Our UK Government client has an immediate requirement for an Interaction Designer with a strong background working within UK Government, to join on an initial 3-month contract (with a chance of extension). The successful Interaction Designer will cover both the end-to-end journey and the detail of individual design elements. Designs are grounded in evidence of user needs and organisational outcomes and are defensible at service assessment. Due to client's requirements this role is paid monthly rather than weekly. Key deliverables and responsibilities for the Interaction Designer (Government) Interaction designs and prototypes that meet user needs and the policy intent, tested with users before build. Services that pass accessibility and service standard checks, with design decisions documented and traceable to evidence. Reusable patterns and components contributed to the team's design system and where appropriate, back to the GOV.UK Design System. Clear design direction absorbed by delivery teams, reducing late rework caused by misunderstood user journeys. Turn user research, analytics and policy requirements into journey flows, interaction patterns and prototypes at appropriate fidelity. Design inclusive, accessible and environmentally sustainable services that meet the needs of all users, applying accessibility regulations and guidance. Plan and run design sessions with the team, users and stakeholders, and engage the right people throughout the design process. Align design work to team goals and organisational strategy, using risks, opportunities and technical or policy constraints to shape it. Apply iterative design and agile practice, iterating with each round of research and helping the team prioritise for iteration. Communicate design decisions and unresolved issues clearly to teams and stakeholders, and support other designers. Key skills required for the Interaction Designer (Government) Design communication, designing for everyone, designing strategically, designing together, evidence-based design and iterative design, each at working level. Practical use of prototyping tools and the GOV.UK Design System, including contributing to pattern libraries. Understanding of the Service Standard, accessibility regulations and assessment expectations. Experience of a live or recent public sector service assessment. Prototyping with Front End code (HTML and CSS). Leading design work in a team with support, at working level.
