L'oreal Usa is seeking a passionate Skincare Advisor in Newcastle upon Tyne. The ideal candidate will create engaging skincare experiences, provide coaching to team members, and deliver personalized consultations. You will be responsible for achieving sales targets while promoting L'Oréal Luxe brands and ensuring a premium customer experience. The role includes event planning and collaboration with various stakeholders to drive retail performance. A benefits package including competitive compensation and exclusive product perks is offered.
15/05/2026
Full time
L'oreal Usa is seeking a passionate Skincare Advisor in Newcastle upon Tyne. The ideal candidate will create engaging skincare experiences, provide coaching to team members, and deliver personalized consultations. You will be responsible for achieving sales targets while promoting L'Oréal Luxe brands and ensuring a premium customer experience. The role includes event planning and collaboration with various stakeholders to drive retail performance. A benefits package including competitive compensation and exclusive product perks is offered.
L'Oréal Group, the world's leading beauty company, where passion, innovation, and excellence drive everything we do. With over a century of expertise, L'Oréal has redefined the beauty industry, offering a diverse portfolio of iconic brands that inspire and empower millions of consumers worldwide. As a global leader in the dynamic retail world, we are committed to delivering exceptional experiences, setting new standards in customer engagement, and shaping the future of beauty. At L'Oréal, you'll be part of a vibrant community that thrives on creativity, embraces challenges, and celebrates success. Together, we push boundaries, create trends, and redefine what's possible. Are you ready to make an impact and be part of the journey? Who we are looking for A Skincare Enthusiast : You're passionate about all things Skincare and love sharing your expertise! You're a pro at giving personalised advice and helping people find the perfect skin routine to make them feel empowered. A Connection Creator: You're a natural at building authentic relationships and making people feel comfortable. You love chatting with customers, learning about their unique style and helping them create a beauty routing that expresses who they are. A Trendsetter : Being active on social media, you're always on top of the latest skincare and beauty trends. You know how to connect with people both online and in person, building a community around your passion for skincare. A Go Getter : You're driven, ambitious and love a challenge. You're excited to create innovative in-store experiences and achieve amazing results. A Brand Ambassador: You're a true believer in the L'Oréal Luxe mission and values. You're passionate about our iconic brands and can't wait to represent them. What you will be doing Creating Engaging Skincare Experiences : Design and execute innovative, engaging skincare events and animations that drive customer interest and excitement for L'Oréal Luxe brands. Team Skincare Leadership : Provide expert coaching and guidance to team members on all aspects of skincare, empowering them to confidently deliver exceptional customer service and achieve sales goals. Personalized Skincare Consultations : Serve as the go to skincare expert for customers, offering personalized recommendations and tailored skincare solutions to address individual needs and concerns. Elevating Customer Experience Delivering the One Luxe Experience: Consistently execute the Be Luxe service model, ensuring a premium and personalized experience for every customer. Product Expertise and Storytelling: Confidently demonstrate products, immerse customers into the brands heritage, and offer tailored product knowledge, tips, and techniques to meet customer needs. Embodying Brand Excellence: Act as an L'Oréal Luxe brand ambassador, providing a luxurious customer experience through personalized service and merchandising standards. Staying Trend Forward: Maintain a strong understanding of the latest makeup, skincare, and wellness trends to provide expert advice and personalized recommendations. Driving Retail Performance Achieving Sales Targets: Consistently achieve individual and counter sales goals as agreed with your line manager. Building Client Relationships: Proactively build authentic relationships with customers, both in-store and through digital channels, fostering loyalty and repeat business. Promoting Events and Activities: Inform new and existing customers about upcoming in-store events, promotions, and brand activations. You will be travelling to top doors in the region to activate and animate the skincare category and share expertise. Brand Advocacy: Passionately represent L'Oréal Luxe brands and share your expertise on internal and external social media platforms, adhering to company guidelines. Operational Excellence Teamwork and Training: Actively participate in team efforts and complete all required training programs to maintain up to date product knowledge and brand expertise. Administrative Responsibilities: Diligently complete daily and weekly administrative tasks, both online and offline, using designated platforms (Tamigo /One Retail). Maintaining Counter Standards: Uphold the highest standards of hygiene and housekeeping, ensuring a clean, organized, and inviting counter environment. DELIVERABLES/OUTCOMES: Achievement of Event Targets Contribute to driving category performance in region Exceptional consumer experience Social/Content Creation KEY SKILLS: High level Artistry Retail Acumen People Engagement Coaching Events Digital/Social KEY STAKEHOLDERS: One Luxe Store Manager/Flagship/FSS Manager Area Managers Retail Director Education/Training BA Experience Benefits and Rewards - Be Rewarded, Be Valued, Be L'Oréal Join L'Oréal Luxe and enjoy a comprehensive rewards package designed to recognize your contributions and support your well being: Competitive Compensation : Earn a competitive salary and a rewarding commission scheme that allows you to directly benefit from your success. Exclusive Product Perks : Enjoy access to an incredible selection of products from over 35 renowned L'Oréal brands at our exclusive staff shop. Generous Time Off : Recharge and refresh with 30 days of holiday, inclusive of bank holidays. Health and Wellness Benefits : Take advantage of discounted dental insurance and access additional support resources for mental health and financial well being. Referral Bonus Program : Share the L'Oréal Luxe experience and earn bonuses by referring talented individuals to join our team. Sustainability Initiatives : Be a part of something bigger. Join a company committed to sustainability and making a positive impact on the world through our L'Oréal for the Future initiatives. At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities, and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal.
15/05/2026
Full time
L'Oréal Group, the world's leading beauty company, where passion, innovation, and excellence drive everything we do. With over a century of expertise, L'Oréal has redefined the beauty industry, offering a diverse portfolio of iconic brands that inspire and empower millions of consumers worldwide. As a global leader in the dynamic retail world, we are committed to delivering exceptional experiences, setting new standards in customer engagement, and shaping the future of beauty. At L'Oréal, you'll be part of a vibrant community that thrives on creativity, embraces challenges, and celebrates success. Together, we push boundaries, create trends, and redefine what's possible. Are you ready to make an impact and be part of the journey? Who we are looking for A Skincare Enthusiast : You're passionate about all things Skincare and love sharing your expertise! You're a pro at giving personalised advice and helping people find the perfect skin routine to make them feel empowered. A Connection Creator: You're a natural at building authentic relationships and making people feel comfortable. You love chatting with customers, learning about their unique style and helping them create a beauty routing that expresses who they are. A Trendsetter : Being active on social media, you're always on top of the latest skincare and beauty trends. You know how to connect with people both online and in person, building a community around your passion for skincare. A Go Getter : You're driven, ambitious and love a challenge. You're excited to create innovative in-store experiences and achieve amazing results. A Brand Ambassador: You're a true believer in the L'Oréal Luxe mission and values. You're passionate about our iconic brands and can't wait to represent them. What you will be doing Creating Engaging Skincare Experiences : Design and execute innovative, engaging skincare events and animations that drive customer interest and excitement for L'Oréal Luxe brands. Team Skincare Leadership : Provide expert coaching and guidance to team members on all aspects of skincare, empowering them to confidently deliver exceptional customer service and achieve sales goals. Personalized Skincare Consultations : Serve as the go to skincare expert for customers, offering personalized recommendations and tailored skincare solutions to address individual needs and concerns. Elevating Customer Experience Delivering the One Luxe Experience: Consistently execute the Be Luxe service model, ensuring a premium and personalized experience for every customer. Product Expertise and Storytelling: Confidently demonstrate products, immerse customers into the brands heritage, and offer tailored product knowledge, tips, and techniques to meet customer needs. Embodying Brand Excellence: Act as an L'Oréal Luxe brand ambassador, providing a luxurious customer experience through personalized service and merchandising standards. Staying Trend Forward: Maintain a strong understanding of the latest makeup, skincare, and wellness trends to provide expert advice and personalized recommendations. Driving Retail Performance Achieving Sales Targets: Consistently achieve individual and counter sales goals as agreed with your line manager. Building Client Relationships: Proactively build authentic relationships with customers, both in-store and through digital channels, fostering loyalty and repeat business. Promoting Events and Activities: Inform new and existing customers about upcoming in-store events, promotions, and brand activations. You will be travelling to top doors in the region to activate and animate the skincare category and share expertise. Brand Advocacy: Passionately represent L'Oréal Luxe brands and share your expertise on internal and external social media platforms, adhering to company guidelines. Operational Excellence Teamwork and Training: Actively participate in team efforts and complete all required training programs to maintain up to date product knowledge and brand expertise. Administrative Responsibilities: Diligently complete daily and weekly administrative tasks, both online and offline, using designated platforms (Tamigo /One Retail). Maintaining Counter Standards: Uphold the highest standards of hygiene and housekeeping, ensuring a clean, organized, and inviting counter environment. DELIVERABLES/OUTCOMES: Achievement of Event Targets Contribute to driving category performance in region Exceptional consumer experience Social/Content Creation KEY SKILLS: High level Artistry Retail Acumen People Engagement Coaching Events Digital/Social KEY STAKEHOLDERS: One Luxe Store Manager/Flagship/FSS Manager Area Managers Retail Director Education/Training BA Experience Benefits and Rewards - Be Rewarded, Be Valued, Be L'Oréal Join L'Oréal Luxe and enjoy a comprehensive rewards package designed to recognize your contributions and support your well being: Competitive Compensation : Earn a competitive salary and a rewarding commission scheme that allows you to directly benefit from your success. Exclusive Product Perks : Enjoy access to an incredible selection of products from over 35 renowned L'Oréal brands at our exclusive staff shop. Generous Time Off : Recharge and refresh with 30 days of holiday, inclusive of bank holidays. Health and Wellness Benefits : Take advantage of discounted dental insurance and access additional support resources for mental health and financial well being. Referral Bonus Program : Share the L'Oréal Luxe experience and earn bonuses by referring talented individuals to join our team. Sustainability Initiatives : Be a part of something bigger. Join a company committed to sustainability and making a positive impact on the world through our L'Oréal for the Future initiatives. At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities, and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal.
Embrace Your Nature. At Kiehl's, we believe that skincare is a celebration of individuality and a journey to feeling your best in your own skin. We empower every individual to embrace their unique story and care for their skin with confidence, using products rooted in science and inspired by nature. Driven by a passion for sustainability, community, and inclusivity, we offer high-quality formulations and personalized experiences, inviting everyone to join our mission of healthy skin for all. Join us in shaping the future of skincare, where authenticity and care come first, and become part of a brand that celebrates individuality and the power of nature. Who we are looking for: A Skincare Expert : You're passionate about all things skincare and love sharing your expertise with your team and customers! You're a pro at giving personalized advice and helping people find the perfect products to achieve healthy, radiant skin. A Connection Creator : You're a natural at building authentic relationships and making people feel comfortable. You love chatting with customers, learning about their unique needs, and helping them create a skincare routine that reflects their individuality. A Growth Champion : You're passionate about coaching and developing others. You see the potential in everyone and empower your team to achieve amazing things. A Trendsetter : You're always on top of the latest skincare and wellness trends. Whether it's in-store or online, you know how to connect with people and build a community around your passion for skincare. A Go-Getter : You're driven, ambitious, and love a challenge. You're excited to create innovative in-store experiences and achieve outstanding results through your team. A Kiehl's Ambassador : You're a true believer in the Kiehl's mission and values. You're passionate about our iconic brand and can't wait to represent it. What you will be doing: People Management and Development Supporting Team Onboarding and Training : Assist the Business Manager in onboarding new team members, delivering on-the-job coaching, and supporting their ongoing development. Performance Monitoring : Assist the Business Manager in tracking team performance and identifying areas for improvement. Performance Feedback Support : Provide feedback to team members on performance, under the guidance of the Business Manager, focusing on coaching and development opportunities. Elevating Customer Experience Embodying Brand Excellence : Act as a Kiehl's brand ambassador, providing a personalized and welcoming customer experience through exceptional service and merchandising standards. Product Expertise and Storytelling : Confidently demonstrate products, immerse customers into Kiehl's heritage, and offer tailored product knowledge, tips, and techniques to meet customer needs. Deliver the Kiehl's Service Experience : Ensure that the team delivers the Kiehl's service model, providing exceptional customer service and experiences. Driving Retail Performance Exceeding Sales Targets : Contribute to the development and execution of plans to achieve retail targets and KPIs. Identify and communicate potential risks and opportunities to the Team Manager. Creating and Executing Engaging Events : Support the planning and execution of engaging events and activations that drive customer excitement for Kiehl's. Developing New Business : Contribute creative ideas to generate new business and support the implementation of innovative strategies. Building Client Relationships : Actively build and maintain relationships with key customers, contributing to the growth of the loyal customer base. Operational Excellence Teamwork and Training : Actively participate in team efforts and complete all required training programs to maintain up-to-date product knowledge and brand expertise. Administrative Responsibilities : Diligently complete daily and weekly administrative tasks, both online and offline, using designated platforms (Tamigo /One Retail). Maintaining Counter Standards : Uphold the highest standards of hygiene and housekeeping, ensuring a clean, organized, and inviting counter environment. Support and Development - Invest in Your Future with Kiehl's At Kiehl's, we are committed to your growth and development. Here's how we'll support you every step of the way: Comprehensive Onboarding : Kickstart your journey with a dynamic blend of in-person and online modules during your first three months, covering everything you need to know about our brand and culture. From day one you'll become an integral part of the Kiehl's community. Continuous Learning : Benefit from ongoing training and mentorship with your Area Manager, Education Manager, and peers, developing your expertise in service excellence, retail best practices, and skincare knowledge. Immersive Brand Experience : Connect with the wider Kiehl's community at our stunning head office in White City, London, for an immersive training induction that will deepen your understanding of our brand and values. Exclusive Product Previews : Get hands-on with the latest innovations and trendsetting skincare products at regular training events, staying ahead of the curve. On-Demand Learning Resources : Access our internal platform for self-directed learning, expanding your knowledge and building valuable relationships. Career Growth Opportunities : Collaborate with your Area Manager and Education team to chart your career path and unlock your full potential within Kiehl's and L'Oréal Luxe. Benefits and Rewards - Be Rewarded, Be Valued, Be L'Oréal Join L'Oréal Luxe and enjoy a comprehensive rewards package designed to recognize your contributions and support your well-being: Competitive Compensation: Earn a competitive salary and a rewarding commission scheme that allows you to directly benefit from your success. Exclusive Product Perks: Enjoy access to an incredible selection of products from over 35 renowned L'Oréal brands at our exclusive staff shop. Generous Time Off: Recharge and refresh with 30 days of holiday, inclusive of bank holidays. Health and Wellness Benefits: Take advantage of discounted dental insurance and access additional support resources for mental health and financial well-being. Referral Bonus Program: Share the L'Oréal Luxe experience and earn bonuses by referring talented individuals to join our team. Sustainability Initiatives: Be a part of something bigger. Join a company committed to sustainability and making a positive impact on the world through our L'Oréal for the Future initiatives. At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities, and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal.
08/05/2026
Full time
Embrace Your Nature. At Kiehl's, we believe that skincare is a celebration of individuality and a journey to feeling your best in your own skin. We empower every individual to embrace their unique story and care for their skin with confidence, using products rooted in science and inspired by nature. Driven by a passion for sustainability, community, and inclusivity, we offer high-quality formulations and personalized experiences, inviting everyone to join our mission of healthy skin for all. Join us in shaping the future of skincare, where authenticity and care come first, and become part of a brand that celebrates individuality and the power of nature. Who we are looking for: A Skincare Expert : You're passionate about all things skincare and love sharing your expertise with your team and customers! You're a pro at giving personalized advice and helping people find the perfect products to achieve healthy, radiant skin. A Connection Creator : You're a natural at building authentic relationships and making people feel comfortable. You love chatting with customers, learning about their unique needs, and helping them create a skincare routine that reflects their individuality. A Growth Champion : You're passionate about coaching and developing others. You see the potential in everyone and empower your team to achieve amazing things. A Trendsetter : You're always on top of the latest skincare and wellness trends. Whether it's in-store or online, you know how to connect with people and build a community around your passion for skincare. A Go-Getter : You're driven, ambitious, and love a challenge. You're excited to create innovative in-store experiences and achieve outstanding results through your team. A Kiehl's Ambassador : You're a true believer in the Kiehl's mission and values. You're passionate about our iconic brand and can't wait to represent it. What you will be doing: People Management and Development Supporting Team Onboarding and Training : Assist the Business Manager in onboarding new team members, delivering on-the-job coaching, and supporting their ongoing development. Performance Monitoring : Assist the Business Manager in tracking team performance and identifying areas for improvement. Performance Feedback Support : Provide feedback to team members on performance, under the guidance of the Business Manager, focusing on coaching and development opportunities. Elevating Customer Experience Embodying Brand Excellence : Act as a Kiehl's brand ambassador, providing a personalized and welcoming customer experience through exceptional service and merchandising standards. Product Expertise and Storytelling : Confidently demonstrate products, immerse customers into Kiehl's heritage, and offer tailored product knowledge, tips, and techniques to meet customer needs. Deliver the Kiehl's Service Experience : Ensure that the team delivers the Kiehl's service model, providing exceptional customer service and experiences. Driving Retail Performance Exceeding Sales Targets : Contribute to the development and execution of plans to achieve retail targets and KPIs. Identify and communicate potential risks and opportunities to the Team Manager. Creating and Executing Engaging Events : Support the planning and execution of engaging events and activations that drive customer excitement for Kiehl's. Developing New Business : Contribute creative ideas to generate new business and support the implementation of innovative strategies. Building Client Relationships : Actively build and maintain relationships with key customers, contributing to the growth of the loyal customer base. Operational Excellence Teamwork and Training : Actively participate in team efforts and complete all required training programs to maintain up-to-date product knowledge and brand expertise. Administrative Responsibilities : Diligently complete daily and weekly administrative tasks, both online and offline, using designated platforms (Tamigo /One Retail). Maintaining Counter Standards : Uphold the highest standards of hygiene and housekeeping, ensuring a clean, organized, and inviting counter environment. Support and Development - Invest in Your Future with Kiehl's At Kiehl's, we are committed to your growth and development. Here's how we'll support you every step of the way: Comprehensive Onboarding : Kickstart your journey with a dynamic blend of in-person and online modules during your first three months, covering everything you need to know about our brand and culture. From day one you'll become an integral part of the Kiehl's community. Continuous Learning : Benefit from ongoing training and mentorship with your Area Manager, Education Manager, and peers, developing your expertise in service excellence, retail best practices, and skincare knowledge. Immersive Brand Experience : Connect with the wider Kiehl's community at our stunning head office in White City, London, for an immersive training induction that will deepen your understanding of our brand and values. Exclusive Product Previews : Get hands-on with the latest innovations and trendsetting skincare products at regular training events, staying ahead of the curve. On-Demand Learning Resources : Access our internal platform for self-directed learning, expanding your knowledge and building valuable relationships. Career Growth Opportunities : Collaborate with your Area Manager and Education team to chart your career path and unlock your full potential within Kiehl's and L'Oréal Luxe. Benefits and Rewards - Be Rewarded, Be Valued, Be L'Oréal Join L'Oréal Luxe and enjoy a comprehensive rewards package designed to recognize your contributions and support your well-being: Competitive Compensation: Earn a competitive salary and a rewarding commission scheme that allows you to directly benefit from your success. Exclusive Product Perks: Enjoy access to an incredible selection of products from over 35 renowned L'Oréal brands at our exclusive staff shop. Generous Time Off: Recharge and refresh with 30 days of holiday, inclusive of bank holidays. Health and Wellness Benefits: Take advantage of discounted dental insurance and access additional support resources for mental health and financial well-being. Referral Bonus Program: Share the L'Oréal Luxe experience and earn bonuses by referring talented individuals to join our team. Sustainability Initiatives: Be a part of something bigger. Join a company committed to sustainability and making a positive impact on the world through our L'Oréal for the Future initiatives. At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities, and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal.
L'oreal Usa is seeking a Skincare Expert in Greater London to join Kiehl's. The role focuses on empowering individuals through personalized skincare advice, building customer relationships, and coaching team members. Responsibilities include onboarding new staff, delivering exceptional customer service, and contributing to sales targets. Kiehl's values sustainable practices and offers extensive training and rewarding benefits, including 30 days holiday and health benefits, making it an ideal place for skincare enthusiasts wishing to make an impact.
08/05/2026
Full time
L'oreal Usa is seeking a Skincare Expert in Greater London to join Kiehl's. The role focuses on empowering individuals through personalized skincare advice, building customer relationships, and coaching team members. Responsibilities include onboarding new staff, delivering exceptional customer service, and contributing to sales targets. Kiehl's values sustainable practices and offers extensive training and rewarding benefits, including 30 days holiday and health benefits, making it an ideal place for skincare enthusiasts wishing to make an impact.
L'oreal Usa is seeking a Skincare Consultant in Greater London to create engaging skincare experiences and build authentic relationships with customers. You will execute innovative events and provide personalized skincare consultations while achieving sales targets. The ideal candidate is a skincare enthusiast with strong digital presence, capable of advising on skincare routines. Enjoy an inclusive workplace with benefits like a competitive salary, product perks, and generous time off.
07/05/2026
Full time
L'oreal Usa is seeking a Skincare Consultant in Greater London to create engaging skincare experiences and build authentic relationships with customers. You will execute innovative events and provide personalized skincare consultations while achieving sales targets. The ideal candidate is a skincare enthusiast with strong digital presence, capable of advising on skincare routines. Enjoy an inclusive workplace with benefits like a competitive salary, product perks, and generous time off.
Overview L'Oréal Group, the world's leading beauty company, where passion, innovation, and excellence drive everything we do. With over a century of expertise, L'Oréal has redefined the beauty industry, offering a diverse portfolio of iconic brands that inspire and empower millions of consumers worldwide. As a global leader in the dynamic retail world, we are committed to delivering exceptional experiences, setting new standards in customer engagement, and shaping the future of beauty. At L'Oréal, you'll be part of a vibrant community that thrives on creativity, embraces challenges, and celebrates success. Together, we push boundaries, create trends, and redefine what's possible. Are you ready to make an impact and be part of the journey? Who we are looking for A Skincare Enthusiast: You're passionate about all things skincare and love sharing your expertise. You're a pro at giving personalised advice and helping people find the perfect skin routine to feel empowered. A Connection Creator: You're a natural at building authentic relationships and making people feel comfortable. You love chatting with customers, learning about their unique style, and helping them create a beauty routine that expresses who they are. A Trendsetter: Being active on social media, you're always on top of the latest skincare and beauty trends. You know how to connect with people both online and in person, building a community around your passion for skincare. A Go Getter: You're driven, ambitious and love a challenge. You're excited to create innovative in-store experiences and achieve amazing results. A Brand Ambassador: You're a true believer in the L'Oréal Luxe mission and values. You're passionate about our iconic brands and can't wait to represent them. What you will be doing Creating Engaging Skincare Experiences: Design and execute innovative, engaging skincare events and animations that drive customer interest and excitement for L'Oréal Luxe brands. Team Skincare Leadership: Provide expert coaching and guidance to team members on all aspects of skincare, empowering them to confidently deliver exceptional customer service and achieve sales goals. Personalized Skincare Consultations: Serve as the go-to skincare expert for customers, offering personalized recommendations and tailored skincare solutions to address individual needs and concerns. Elevating Customer Experience Delivering the One Luxe Experience: Consistently execute the Be Luxe service model, ensuring a premium and personalized experience for every customer. Product Expertise and Storytelling: Confidently demonstrate products, immerse customers into the brands heritage, and offer tailored product knowledge, tips, and techniques to meet customer needs. Embodying Brand Excellence: Act as a L'Oréal Luxe brand ambassador, providing a luxurious customer experience through personalised service and merchandising standards. Staying Trend-Forward: Maintain a strong understanding of the latest makeup, skincare, and wellness trends to provide expert advice and personalized recommendations. Driving Retail Performance Achieving Sales Targets: Consistently achieve individual and counter sales goals as agreed with your line manager. Building Client Relationships: Proactively build authentic relationships with customers, both in-store and through digital channels, fostering loyalty and repeat business. Promoting Events and Activities: Inform new and existing customers about upcoming in-store events, promotions, and brand activations. You will be travelling to top doors in the region to activate and animate the skincare category and share expertise. Brand Advocacy: Passionately represent L'Oréal Luxe brands and share your expertise on internal and external social media platforms, adhering to company guidelines. Operational Excellence Teamwork and Training: Actively participate in team efforts and complete all required training programs to maintain up-to-date product knowledge and brand expertise. Administrative Responsibilities: Diligently complete daily and weekly administrative tasks, both online and offline, using designated platforms (Tamigo / One Retail). Maintaining Counter Standards: Uphold the highest standards of hygiene and housekeeping, ensuring a clean, organized, and inviting counter environment. Deliverables/Outcomes Achievement of Event Targets Contribute to driving category performance in region Exceptional consumer experience Social/Content Creation Key Skills High level Artistry Retail Acumen People Engagement Coaching Events Digital/Social Key Stakeholders One Luxe Store Manager/Flagship/FSS Manager Area Managers Retail Director Education/Training BA Experience Benefits and Rewards Be Rewarded, Be Valued, Be L'Oréal. Join L'Oréal Luxe and enjoy a comprehensive rewards package designed to recognize your contributions and support your well-being. Competitive Compensation: Earn a competitive salary and a rewarding commission scheme that allows you to directly benefit from your success. Exclusive Product Perks: Enjoy access to an incredible selection of products from over 35 renowned L'Oréal brands at our exclusive staff shop. Generous Time Off: Recharge and refresh with 30 days of holiday, inclusive of bank holidays. Health and Wellness Benefits: Take advantage of discounted dental insurance and access additional support resources for mental health and financial well-being. Referral Bonus Program: Share the L'Oréal Luxe experience and earn bonuses by referring talented individuals to join our team. Sustainability Initiatives: Be a part of something bigger. Join a company committed to sustainability and making a positive impact on the world through our L'Oréal for the Future initiatives. At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities, and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal.
07/05/2026
Full time
Overview L'Oréal Group, the world's leading beauty company, where passion, innovation, and excellence drive everything we do. With over a century of expertise, L'Oréal has redefined the beauty industry, offering a diverse portfolio of iconic brands that inspire and empower millions of consumers worldwide. As a global leader in the dynamic retail world, we are committed to delivering exceptional experiences, setting new standards in customer engagement, and shaping the future of beauty. At L'Oréal, you'll be part of a vibrant community that thrives on creativity, embraces challenges, and celebrates success. Together, we push boundaries, create trends, and redefine what's possible. Are you ready to make an impact and be part of the journey? Who we are looking for A Skincare Enthusiast: You're passionate about all things skincare and love sharing your expertise. You're a pro at giving personalised advice and helping people find the perfect skin routine to feel empowered. A Connection Creator: You're a natural at building authentic relationships and making people feel comfortable. You love chatting with customers, learning about their unique style, and helping them create a beauty routine that expresses who they are. A Trendsetter: Being active on social media, you're always on top of the latest skincare and beauty trends. You know how to connect with people both online and in person, building a community around your passion for skincare. A Go Getter: You're driven, ambitious and love a challenge. You're excited to create innovative in-store experiences and achieve amazing results. A Brand Ambassador: You're a true believer in the L'Oréal Luxe mission and values. You're passionate about our iconic brands and can't wait to represent them. What you will be doing Creating Engaging Skincare Experiences: Design and execute innovative, engaging skincare events and animations that drive customer interest and excitement for L'Oréal Luxe brands. Team Skincare Leadership: Provide expert coaching and guidance to team members on all aspects of skincare, empowering them to confidently deliver exceptional customer service and achieve sales goals. Personalized Skincare Consultations: Serve as the go-to skincare expert for customers, offering personalized recommendations and tailored skincare solutions to address individual needs and concerns. Elevating Customer Experience Delivering the One Luxe Experience: Consistently execute the Be Luxe service model, ensuring a premium and personalized experience for every customer. Product Expertise and Storytelling: Confidently demonstrate products, immerse customers into the brands heritage, and offer tailored product knowledge, tips, and techniques to meet customer needs. Embodying Brand Excellence: Act as a L'Oréal Luxe brand ambassador, providing a luxurious customer experience through personalised service and merchandising standards. Staying Trend-Forward: Maintain a strong understanding of the latest makeup, skincare, and wellness trends to provide expert advice and personalized recommendations. Driving Retail Performance Achieving Sales Targets: Consistently achieve individual and counter sales goals as agreed with your line manager. Building Client Relationships: Proactively build authentic relationships with customers, both in-store and through digital channels, fostering loyalty and repeat business. Promoting Events and Activities: Inform new and existing customers about upcoming in-store events, promotions, and brand activations. You will be travelling to top doors in the region to activate and animate the skincare category and share expertise. Brand Advocacy: Passionately represent L'Oréal Luxe brands and share your expertise on internal and external social media platforms, adhering to company guidelines. Operational Excellence Teamwork and Training: Actively participate in team efforts and complete all required training programs to maintain up-to-date product knowledge and brand expertise. Administrative Responsibilities: Diligently complete daily and weekly administrative tasks, both online and offline, using designated platforms (Tamigo / One Retail). Maintaining Counter Standards: Uphold the highest standards of hygiene and housekeeping, ensuring a clean, organized, and inviting counter environment. Deliverables/Outcomes Achievement of Event Targets Contribute to driving category performance in region Exceptional consumer experience Social/Content Creation Key Skills High level Artistry Retail Acumen People Engagement Coaching Events Digital/Social Key Stakeholders One Luxe Store Manager/Flagship/FSS Manager Area Managers Retail Director Education/Training BA Experience Benefits and Rewards Be Rewarded, Be Valued, Be L'Oréal. Join L'Oréal Luxe and enjoy a comprehensive rewards package designed to recognize your contributions and support your well-being. Competitive Compensation: Earn a competitive salary and a rewarding commission scheme that allows you to directly benefit from your success. Exclusive Product Perks: Enjoy access to an incredible selection of products from over 35 renowned L'Oréal brands at our exclusive staff shop. Generous Time Off: Recharge and refresh with 30 days of holiday, inclusive of bank holidays. Health and Wellness Benefits: Take advantage of discounted dental insurance and access additional support resources for mental health and financial well-being. Referral Bonus Program: Share the L'Oréal Luxe experience and earn bonuses by referring talented individuals to join our team. Sustainability Initiatives: Be a part of something bigger. Join a company committed to sustainability and making a positive impact on the world through our L'Oréal for the Future initiatives. At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities, and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal.