Palo Alto Networks, Inc.

Palo Alto Networks, Inc. is seeking a highly experienced software engineer to join their team in Greater London. The role focuses on Workload Identity, a key area for securing service communication and software development. The ideal candidate will have a strong software development background, particularly in Golang, and experience in networking, security, and cloud technologies. This position promises growth opportunities and the chance to lead a team through the product development lifecycle.

Job Summary We are looking for a highly experienced, curious and driven software engineer to join a growing area of our business. Workload Identity presents a huge opportunity to change the way that communication between services is secured. It is also a challenging area which touches on many different foundational pieces of modern software development - networking, security, authorization, SDKs, cloud, Kubernetes and much more. We are looking for a high-performing engineer with broad experience across security, networking, cloud and more, ideally with specific experience related to the area of Workload Identity. This role has a lot of scope for growth, and will require being adaptable as we move through the product development lifecycle and grow the team. Responsibilities Design and develop software to solve Workload Identity challenges, from prototyping to production, and including client and server. Develop, shape, lead, mentor, and collaborate with a close-knit team. Work with stakeholders (internal and external) to discuss ideas, present work that has been done, discuss priorities and options. In particular bringing the technical point of view on what is possible and what is easier or harder. Act as the team's technical lead, splitting up work for others and guiding them through implementation. Qualifications Strong software development background including design, architecture, implementation, and testing Knowledge of software development in Golang Advanced knowledge / experience in some/all of networking, security, cloud, Kubernetes, encryption, PKI, JWT, SPIFFE Experience solving problems at enterprise scale, performance and quality standards Experience leading a software development team and mentoring others (with or without line management experience) Experience in product development and working with product managers and field teams Above all else we are looking for someone to bring their unique skills and experience. If this challenge appeals to you then please apply and tell us about your strengths, even if they don't align with those listed here. Our Commitment We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. Accommodations We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Equal Opportunity Employer Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Palo Alto Networks, Inc. in Greater London is seeking a proactive Technical Support Engineer who will work closely with customers to resolve complex post-sales challenges. Candidates must have a minimum of 7 years' experience in network security and expertise in TCP/IP, VPN solutions, and troubleshooting. This hybrid role emphasizes customer interactions and requires strong technical communication skills, alongside fostering relationships across various teams to impact security posture positively.

Our Mission At Palo Alto Networks , we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work on each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real world problems and ideating beside the best and the brightest, we invite you to join us! This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. The Team Our Channel Business team is a strategic pillar of our sales organization. We are responsible for developing and managing relationships with our partners, including resellers, distributors, and managed service providers. Our goal is to drive indirect revenue growth, expand our market reach, and ensure our partners are equipped with the knowledge and tools they need to succeed. We work collaboratively across the company to create and execute channel programs that deliver value to both Palo Alto Networks and our partners, ultimately helping to protect our mutual customers in the digital age. Job Summary As the Channel Business Manager for British Telecom, you will hold a business critical role focused on one of our most strategic partners. You will centre your role on relationship management to achieve measurable results in increased revenue, market share, and depth within each partner sales team at the assigned accounts. Your success in this role will span the creation and execution of unique business plans with the partner. Your focus will be on enhancing alignment between the sales teams at Palo Alto Networks and BT, executing with excellence across account planning and pipeline management on all joint opportunities. Equally, your responsibility will be to drive and develop our strategic engagement with each of your selected contacts within the partner organization. Key Responsibilities Develop and execute business plans in collaboration with Account Directors, driving all aspects of the partner relationship to maximize growth and ensuring the partner is ready to deliver successful customer implementations and deployments. Work well in a team environment to ensure both partner and customer satisfaction. Design a compelling value proposition that inspires this strategic partner to promote our solutions. Develop and activate services based on our emerging and established technologies, increasing revenue growth, and liaise closely with our product teams to innovate new solutions and GTM strategies to drive new ways to differentiate in the market and take market share. Provide clear and consistent communication (internally and externally) across the region with partners to build strong partnerships throughout your assignment. Lead regular business performance and relationship reviews with senior management and various stakeholders. Build and maintain the activity of performance reports and activity dashboards. Qualifications Required Qualifications Experience in Channel Management or Business Development roles within the enterprise SaaS or network security industry. Proven experience in creating and executing unique business plans with strategic partners to achieve measurable results in revenue and market share. Extensive background in relationship management within MSSP account teams, specifically within the UK & Ireland. Demonstrated ability to enhance alignment between internal and partner sales teams, with a focus on account planning and pipeline management. Experience liaising with product teams to develop/activate services and GTM strategies that differentiate in the market. Ability to lead regular business performance reviews with senior management and various stakeholders. Proficient in building and maintaining performance reports and activity dashboards to track partnership health. Preferred Qualifications Track record with BT as a partner. Our Commitment We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. Accommodation and Equal Opportunity We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

Our Mission At Palo Alto Networks , we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real world problems with cutting edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real world problems and ideating beside the best and the brightest, we invite you to join us! This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Summary Your Career Are you passionate about driving customer success in the cybersecurity industry? We are looking for a dynamic and proactive Technical Support Engineer to join our team. In this role, you will work closely with our valued customers to address their complex post sales challenges, where analyzing situations or data requires a deep and comprehensive evaluation of multiple factors. As a critical thinker, you will leverage advanced methods, techniques, and assessment criteria to drive effective solutions. Your strong ability to articulate intricate technical issues to both technical and non technical audiences will enable you to collaborate seamlessly with stakeholders beyond your immediate domain of expertise. In this role, you will serve as a designated customer advocate, delivering tailored support that includes weekly reviews, root cause analysis for critical issues, release assessments, upgrade planning, and quarterly business reviews. You will develop an in depth understanding of each customer's unique implementation and business objectives, proactively driving best practices to enhance their security posture. Regularly engaging in technical discussions with cross functional teams, you will foster a culture of transparency that leads to stronger products, improved workflows, and enhanced cybersecurity. Your agility and problem solving skills will be crucial in providing rapid, high quality assistance-often in high pressure situations-to ensure customers maintain a secure and resilient environment. Your Impact Deliver expert level technical assistance to top tier customers, ensuring timely resolution of complex security issues through in depth troubleshooting, configuration guidance, and best practice implementation. Take complete ownership of support cases from initiation to resolution, including multi vendor troubleshooting, fault isolation, and root cause analysis, while ensuring meticulous documentation and timely updates in the ticketing system. Act as a trusted advisor, effectively communicating technical solutions to both technical and executive stakeholders to foster trust and credibility. Collaborate closely with cross functional teams-including Account, Sales, and Marketing-to drive a seamless and positive customer experience while proactively addressing critical challenges. Drive continuous customer engagement through Quarterly Business Reviews (QBRs) and Account Case Reviews, providing tailored recommendations, release planning, and proactive risk mitigation strategies to enhance security posture. Serve as a subject matter expert on Palo Alto Networks' core technologies, identifying product defects through lab replication, network simulation, and performance testing. Work with Engineering and QA teams to file bug reports, develop test plans, and improve software and hardware quality with each release cycle. Facilitate hiring and onboarding by conducting technical screenings, training new hires on technical and soft skills, and ensuring readiness through process and tools training. Contribute to the organization's knowledge base by authoring Technical Support Bulletins, training materials, and troubleshooting guides to enhance internal and customer facing resources. Provide rapid, high quality support in high pressure situations, traveling to customer sites to expedite critical issue resolution. Engage in technical discussions with cross functional teams to drive transparency, optimize security posture, and enhance cybersecurity resilience. Qualifications Your Experience Minimum of 7 years of network security experience Expertise in TCP/IP and advanced knowledge of LAN/WAN technologies, expertise with general routing/switching, routing protocols (e.g., BGP, OSPF, EIGRP), branch, and center architectures Extensive experience with troubleshooting Remote Access VPN solutions including IPSEC, PKI & SSL technologies Ability to independently debug complex networks with mixed media and protocols with an advanced understanding of packet flow across multiple OSI layers In depth knowledge of networking operations - TCP and UDP, SNMP, IPv6, VLSM, CIDR, and NAT - Static, Dynamic, and PAT Proficiency with network troubleshooting tools - Wireshark, GNS3 Strong grasp authentication protocols - LDAP, TACACS+, Radius The below skills are a plus: Virtualization experience (AWS, Azure, VMWare, OpenStack) Experience with Windows, MAC OS, and Linux (Debugging, Editing Registries, Plist, etc.) Experience with Python or Shell scripting a plus Multi Vendor Exposure - Cisco Advanced Security Appliances, Palo Alto Next Generation Firewalls, Prisma Access, Cisco Firepower, Checkpoint Firewalls, Cisco Switches, and Intrusion Detection/Intrusion Prevention Systems Skilled in engaging executive level stakeholders with clear technical communication Proven track record of effectively communicating technical concepts to diverse audiences, including C level executives Excellent written and verbal communication skills - the ability to clearly articulate technical issues to both technical and non technical audiences and to explain the impact in business terms Consistently maintains rigorous case management practices, ensuring thorough documentation and timely updates Willingness to work outside of normal business hours (as business needs dictate) BS in computer science, information technology, computer architecture, electrical engineering, mathematics, or related experience or equivalent military experience required Our Commitment We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

A leading cybersecurity firm is seeking a Principal Architect to oversee technical strategy for major partnerships. This remote role involves close collaboration with sales teams and clients, providing technical guidance and creative solutions to complex security challenges. Ideal candidates will have pre-sales experience, knowledge of network security, and strong communication skills. The position requires regular customer travel and a proactive approach to problem-solving.

Our Mission At Palo Alto Networks , we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Summary At Palo Alto Networks , we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Description The Team Our GTM team members work hand in hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security. As part of our GTM team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won't find someone at Palo Alto Networks who isn't committed to your success - everyone pitches in to assist when it comes to solutions selling, learning, and development. As a member of our Sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyber threats. Job Summary As a Principal Architect at Palo Alto Networks you are responsible for the technical strategy throughout the life of our most strategic partnerships. You function as a technical advisor and advocate, thought leader, and executive partner to our prospects, customers, and sales teams. As a Principal Architect you pick up where our executive relationships from our CEO, CPO and CRO leave off and balance business and technical acumen to function as the executive partner for technical strategy and execution. As the technical strategy owner you are responsible for aligning our solutions to prospect and customers problems, priorities, environment, challenges, politics, and architecture, You provide guidance on how to architect Palo Alto Networks Zero Trust, Network Security and SASE solutions into customer environments and articulate the Palo Alto Networks point of view for solving complex security challenges as the benchmark for success. As a technical advisor and advocate, you put yourself in the seat of the customer to see the world through their eyes then apply your expertise and creativity to help them realize value through our solutions. You align all technical resources to execute the needed strategy and serve as the executive partner to sales leadership. You provide valuable insights and education on effective risk reduction, compliance, governance, and cost reduction through a prevention first security approach based on the Palo Alto Networks security platform. As a thought leader you challenge the status quo and use your subject matter expertise and creativity to think outside the box to architect elegant, effective, and simple solutions to complex problems. You address IT-related issues by leveraging the full Palo Alto Networks portfolio in a way that creates differentiated business value. As an executive partner you are responsible for improving the productivity of our sales teams through the creation and delivery of business-relevant security conversations for and our key prospects and customers. You also build trust with our champions and decision makers to influence their buying criteria and work alongside our account teams to uplevel our selling approach and execution. Key Responsibilities Play a key role on the EBC (Executive Briefing Centre) team in creating customer messaging that ties together the entire Palo Alto Networks Portfolio Uncovering opportunities and conveying the differentiation of Palo Alto Networks Zero Trust, Network Security and SASE strategies Compelling communication to gain the trust and buy-in from Vice President and CXO contacts at our largest customers and prospects Setting and driving an agenda with the customer or prospect, both directly and with sales teams, and within the market through various engagements, including client workshops and architectural assessments and designs Developing and maintaining a deep understanding of competing solutions and architectures and being able to successfully position a Palo Alto Networks approach Uncovering new technology applications and use cases and aiding in creating presentations, documents, and deliverables that will illustrate value to prospects and customers and the Palo Alto Networks sales teams Uncovering and documenting technological/business value gaps between the Palo Alto Networks platform and competitive offerings and communicating these to the broader Palo Alto Networks Sales organization Becoming a valued resource to Product Management to discover and understand current shortcomings and competitive insights in our product suite and requirements for future strategic market segments The role will require close coordination with the EBC Team, Senior Leadership, Sales, Palo Alto Networks CISO and Theater CISO's, Sales Engineering leadership, Product Management, Marketing, Channel Partners, and the Consulting Engineering team This is a senior technical customer-facing role, and the value produced must be evident and recurrent Customers and sales teams will ask for you by name Qualifications Required Qualifications Proven experience in pre-sales is highly preferable - We will also consider applicants with consulting experience Extensive knowledge of network and endpoint security architectures, history, and trends Solid fundamental networking background Knowledge of ancillary security areas such as identity management, SIEM, public and private cloud architectures Demonstrable experience in establishing credibility and strategic messaging with large enterprise customers "Whatever it takes" attitude and motivation to do whatever is necessary to close deals Expected customer travel is 50% both in theater and internationally, including customer and Palo Alto Networks location onsite meetings Strong communication (written and verbal) and presentation skills Robust problem finding and solving skills, ability to analyze complex multivariate problems, and systematic approach to gain quick resolution, even under duress Qualifications Our Commitment We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.