Universal Music Group

A leading global music company seeks a Senior Observability Engineer to drive technical excellence and develop observability strategies. The role involves leading the architectural design and implementation of observability solutions using tools like Dynatrace and Grafana. Candidates should have substantial experience in SRE, DevOps, or Observability, possess strong programming skills, and excel in problem-solving and communication. Join us to contribute to a data-driven strategy in a dynamic work environment.

Music is Universal It's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email . Job Summary: We are UMG, the Universal Music Group. We are the world's leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.As a Senior Observability Engineer, you will be a driving force for technical excellence and strategic vision within our global team. You will be instrumental in architecting, building, and leading our comprehensive observability strategy to ensure the reliability, performance, and scalability of our critical IT systems. This senior role demands a passion for data-driven strategy, a commitment to automation, and the ability to mentor and lead. You will not only solve complex technical challenges but also influence the direction of observability practices across UMG globally, ensuring our technology landscape is as world-class as our music. Job Functions: Architecture & Strategy: Lead the architectural design and strategic roadmap for our observability stack. Drive the vision for world-class monitoring, logging, tracing, and alerting solutions across our hybrid and cloud-native environments. Innovate & Automate: Spearhead the evaluation, selection, and implementation of cutting-edge observability tools and platforms (e.g., Dynatrace, OpenTelemetry, Prometheus, Grafana). Architect and build robust, automated observability pipelines. Take an active part in documenting and defining processes and best practice. Optimize & Analyze: Conduct deep-dive analysis of telemetry data to proactively identify performance bottlenecks, optimize resource utilization, and guide capacity planning. Lead & Mentor: Act as a technical leader and mentor for the observability team and wider engineering groups. Champion and enforce best practices, fostering a culture of proactive and data-informed decision-making. Drive Incident & Problem Management: Working with Operations teams on high-priority incident resolution efforts, utilizing deep analysis of telemetry data for swift root cause identification. Drive post-incident reviews and implement long-term solutions to enhance system resilience. Collaborate & Influence: Partner with Development, SRE, and Infrastructure leaders to embed observability into the entire technology lifecycle. Influence and drive the adoption of observability best practices across the global organization. Champion the use of observability in the global UMG environment. Make UMG the place to be: Mentoring, managing and genuinely leading the Observability team in a way that attracts and retains the best talent. UMG is a place where everyone can bring themselves fully to work and thrive, as a Leader you are a key part of this. Job Requirements: Essential Qualifications Experience: 5-7+ years of hands-on experience in an Observability, Site Reliability Engineering (SRE), or DevOps role, with a proven track record of leading complex projects. Technical Leadership: Demonstrated experience in architecting and designing large-scale monitoring and observability solutions. Expert-Level Tooling: Deep expertise with modern observability platforms (e.g., Dynatrace, AWS Cloudwatch, Prometheus, Grafana, ELK Stack, Splunk, OpenTelemetry). Cloud & Infrastructure: Advanced knowledge of major cloud platforms (AWS, Azure, GCP), containerization (Docker, Kubernetes), and Infrastructure as Code (Terraform, Ansible). Programming & Automation: Strong programming and scripting skills (e.g., Python, Go, Shell) with a focus on creating scalable automation and custom tooling. Problem-Solving: Exceptional analytical and strategic problem-solving skills, with the ability to lead through complex technical challenges. Data Analysis: Expertise in analysing and visualising telemetry data into meaningful information to drive actions. Hands-on: Demonstratable hands-on engineering and coding experience, ability to deep-dive into existing and emerging technologies to identify opportunities and solutions. Containerization and Orchestration: Understanding of container technologies (e.g., Docker) and container orchestration platforms (e.g., Kubernetes) to monitor and manage containerized applications. Networking Knowledge: Understanding of networking principles and protocols to effectively monitor and troubleshoot network-related issues. Security Awareness: Awareness of security best practices and the ability to integrate security monitoring into observability processes. Communication & Influence: Excellent communication and interpersonal skills, capable of articulating a technical vision to diverse audiences and influencing senior stakeholders. Ability to collaborate with cross-functional teams, convey findings, and discuss improvements with developers and operations teams. Continuous Learning: Given the dynamic nature of technology, a commitment to continuous learning and staying updated on the latest trends in observability and monitoring. Self-motivated with a high degree of initiative and excellent follow-up skills, along with strong analytical and problem-solving skills. Travel may be required but is not part of the regular work schedule. Bachelor's degree in technology related field as well as 5+ years of relevant experience within the Observability field.Desired Qualifications Advanced Concepts: Proven experience with Chaos Engineering, AI-driven analytics, defining SLOs/SLIs, and advanced deployment strategies (Canary/Blue-Green). Software Engineering Foundation: Strong background in software engineering principles, database administration, and distributed systems architecture Certifications: Relevant senior-level industry certifications (e.g., AWS Certified DevOps Engineer - Professional, Certified Kubernetes Administrator).Just So You Know The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement. Job Category: Universal Music Group

Senior Data AnalystApplylocations: Kings Cross, Londontime type: Full timeposted on: Posted Yesterdayjob requisition id: UMG-23982Music is Universal It's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email . The A Side: A Day in The Life UMG's Global Insight team manages the most powerful and effective data sets and research capabilities in the music industry. As well as utilising sales, commercial / partner data, and social media analytics, the Global Insight team manages extensive consumer data from around the world, delivering unique detail into evolving attitudes and behaviours of today's music consumers.The Consumer Insight team (part of Global Insights department) leads strategic insights and research for Universal Music Group's esteemed record labels and business units, supporting digital, commercial, and A&R label teams.Global Insight is a 20+ staff team, with presence in London, New York and Los Angeles. We are looking for a proactive, enthusiastic, and confident Data Analysis intern to join a successful team of dedicated and passionate analysts & researchers. This role is based in London reporting directly to Senior Manager, Data Analytics. The B Side: Skills & Experience We're looking for a technically strong Senior Analyst who can not only work deeply with data, but also translate complex analysis into clear, compelling narratives for stakeholders.This role sits at the intersection of data, music, and strategy - supporting A&R, marketing, and commercial teams by delivering high-quality analysis and packaging insights into executive-ready presentations that drive decisions. Be Analytical Work closely with the Global Insight Senior Manager and Directors to support strategic analysis that informs A&R, commercial, and digital decision-making across UMG Analyse large, complex datasets (streaming, audience, campaign, commercial) to identify trends, opportunities, and risks Write efficient, scalable SQL queries and develop analytical workflows (Python/R where applicable) Build frameworks and performance tracking methodologies Ensure data quality, consistency, and robustness across multiple data sources Develop dashboards and automated reporting across BI tools (Power BI, Tableau, Looker, etc.) Analyse playlist ecosystems, audience behaviour, and market trends to identify emerging talent and growth opportunities Support A&R and commercial decision-making with data-driven insights and performance analysis Be Collaborative Translate complex analysis into clear, structured narratives tailored to stakeholders Build high-impact decks and presentations that communicate insights, recommendations, and strategic implications Present findings to cross-functional teams and senior stakeholders with confidence and clarity Partner with A&R, marketing, and commercial teams to understand business needs and shape analytical approaches Combine data insights with market context to deliver actionable recommendations ("so what") Contribute to a culture of insight-sharing, clarity, and continuous improvement across teams Skills & Experience Proven experience (2+ years) in analytics, insight, or data science roles, ideally within media, entertainment, or consumer industries. Strong problem-solving skills, with the ability to multi-task within a fast-paced, dynamic environment. Be able to prioritise, work to tight deadlines and have a strong sense of initiative. Advanced Excel and strong data visualisation skills (Tableau, Power BI, Looker, or equivalent). Experience working with large datasets from diverse sources (e.g., streaming, sales, and social media). Excellent communication skills with the ability to distil complex data into clear narratives. Understanding of how the industry operates, including streaming platforms, audience trends, and revenue models. Solid experience with SQL for data querying and manipulation. Familiarity with Python or R for basic data analysis and automation (desirable). Personal Specification Thrives in a fast-paced, collaborative environment. Passionate about data, music, and storytelling through insight. Naturally curious and inquisitive with a can-do attitude. Strong attention to detail and organisation skills. Collaborative and team-oriented mindset with the ability to work independently when required.Just So You Know The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.

Senior DeveloperApplylocations: Kings Cross, Londontime type: Full timeposted on: Posted 5 Days Agojob requisition id: UMG-25161Music is Universal It's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email . Department With a global footprint, the Universal Music Group Royalty and Copyright Product Team designs, develops, delivers and maintains a number of technical solutions to calculate royalty accountings in a timely and accurate manner to our valued artists. We're also providing them with an extent and detailed visibility of these earning from various sources of digital incomes.The team continuously collaborates with our international business teams to deliver innovative solutions as well as supporting best practices and new processes for a better royalty flow. The Role The Senior Developer will be responsible for designing, developing and maintaining backend services using .NET Core / ASP.NET Core on AWS, with a strong focus on serverless architectures and event-driven systems using Kafka / AWS MSK. The Senior Developer will also work with containerised workloads on Kubernetes, and have exposure to modern DevOps and CI/CD practices.The Senior Developer will be part of an agile product team, collaborating closely with product owners, business analysts, engineers, architects, QAs and DevOps to deliver secure, performant and reliable solutions. Key Responsibilities Be Technical Design, build and maintain backend services and APIs using .NET Core / ASP.NET Core. Develop modern web UIs (React / Angular / TypeScript or similar) and integrate them with backend services. Develop and support AWS serverless solutions (e.g. Lambda, API Gateway, Step Functions, DynamoDB, S3). Implement event-driven architectures using Kafka (preferably on AWS MSK) for high-throughput, near real-time processing. Work with Docker and Kubernetes to build, deploy and run containerised services. Contribute to the design and implementation of scalable, secure and resilient cloud architectures. Work with DevOps engineers to enhance CI/CD pipelines, automated testing and deployment processes. Model and optimise data across SQL and NoSQL stores. Be Collaborative Drive code quality: write clean, efficient, well-documented and reusable code. Participate in code reviews, technical discussions and agile ceremonies. Troubleshoot production issues and improve monitoring, logging and alerting across services. Collaborate with stakeholders to refine requirements and deliver high-quality solutions on time. Build positive relationships with rest of development teams. Strong communication, and interpersonal skills. Skills and Experience required Must have Strong commercial experience with .NET Core / ASP.NET Core for backend development. Proven experience building solutions on AWS, ideally including serverless services (Lambda, API Gateway, DynamoDB, etc.). Hands-on experience with Kafka (preferably AWS MSK) for messaging/stream processing. Experience with Docker and Kubernetes for container orchestration. Good understanding of DevOps concepts, with practical experience using Git and working with CI/CD tooling (e.g. GitHub Actions, Azure DevOps, GitLab CI or similar). Experience with both SQL (e.g. SQL Server, PostgreSQL, MySQL) and NoSQL databases (e.g. DynamoDB, MongoDB). Exposure to Big Data tools/platforms and data pipelines (streaming and/or batch) is strongly preferred. Comfortable working in an agile environment (Scrum/Kanban). Strong problem-solving skills, attention to detail and a collaborative mindset. Ability to take ownership, solve complex problems and mentor more junior engineers where required. Nice to have Experience delivering systems on GCP. Knowledge of microservices and event-driven architectures. Experience with Infrastructure as Code (e.g. CloudFormation, CDK, Terraform). Any experience with MCP (Model Context Protocol) and/or MLOps (e.g. model deployment pipelines, monitoring and lifecycle management) is highly desirable. Understanding of compliance requirement around SDLC, ITGC,ITAC. Key Behavioural/Personality Traits The Senior Developer will demonstrate strong collaboration skillset with the rest of the development team, as well as producing high-quality code and showing initiative by identifying solutions to increase productivity. About UMG UK We are Universal Music Group UK - the UK's leading music-based entertainment company. We exist to shape culture through the power of artistry. We help UK artists produce, distribute and promote the most critically acclaimed and commercially successful music to inspire and entertain fans at home and around the world. Bonus Tracks: Your Benefits Group Personal Pension Scheme (between 3% and 9%) Private Medical Insurance 25 paid days of annual leave Interest Free Season Ticket Loan Holiday Purchase scheme Dental and Travel Insurance options Cycle to Work Scheme Salary Sacrifice Cars Subsidised Gym Membership Employee Discounts (Reward Gateway)Just So You Know The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.

Universal Music Group is seeking a Web Merchandising and Trading Manager for their Beatles ecommerce platforms. This role involves optimizing online shopping experiences, curating product presentations, and managing trading calendars. The ideal candidate will have strong ecommerce trading experience and analytical skills to enhance customer journeys, maximize conversion, and drive revenue growth. Join us to shape Beatles products and fan experiences in the heart of one of the world's leading music companies.

Universal Music Group in Greater London is seeking a Support & Business Analyst to provide operational support and business analysis. This hybrid role involves collaborating with multiple teams to enhance technology solutions and improve processes. Key responsibilities include assisting product owners, monitoring application uptime, and managing integrations with systems. Applicants should have strong problem-solving skills, communication abilities, and familiarity with Agile methodologies. The role offers exposure to product management and a dynamic work environment. Benefits include a pension scheme, private medical insurance, and gym membership.

Universal Music Group is looking for a Senior Developer in Greater London to design and maintain backend services using .NET Core and AWS. This role involves developing serverless solutions and collaborating within an agile team. The ideal candidate will have strong experience with .NET Core, AWS services, and Kafka for messaging. Join us to contribute to a leading music company dedicated to artistic innovation and diversity.

Universal Music Group is seeking an eCommerce Store Manager to oversee the Beatles ecommerce stores from their London office. This role involves managing store launches and campaigns, ensuring high-quality shopping experiences, and utilizing Shopify expertise to enhance customer interaction. Successful candidates will have strong ecommerce management skills, a passion for music, and a commitment to delivering exceptional customer experiences. Join a diverse environment that thrives on innovation and creativity.

Music is UniversalIt's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email Store ManagerUniversal Music Group UKLocation: 4 Pancras Square, LondonWorking pattern: 4 days per week expected in the officeAbout the opportunityUniversal Music Group UK and Apple Corps are working together to build a dedicated team focused on shaping the next chapter of Beatles ecommerce, retail, product and customer experience.This is a rare opportunity to work at the intersection of music, culture, commerce, creativity and fan experience. The Beatles remain one of the most important and influential creative forces in the world, with a legacy that continues to inspire fans across generations.This role will be employed by Universal Music Group UK and based at UMG's London office at 4 Pancras Square. The recruitment process will be managed by the Universal Music Group UK Talent Acquisition team in collaboration with Apple Corps.Role purposeThe eCommerce Store Manager will be responsible for managing the Beatles ecommerce stores, driving high-quality store experiences, supporting fast-paced music and merchandise campaigns, and contributing to wider site experience improvements.This role will play a key part in delivering exceptional ecommerce experiences for fans, from evergreen merchandise and brand collaboration drops through to album pre-orders and major Beatles campaign moments.The role will work closely with Apple Corps, UMG labels, creative leads, ecommerce trading, operations, CRM, fan experience and digital marketing teams to translate commercial plans, creative direction and performance insight into compelling online store experiences.This is a fast-paced, hands-on ecommerce role requiring strong Shopify experience, front-end merchandising capability, UX understanding, commercial awareness and a passion for delivering the best possible customer experience.Key responsibilitiesEcommerce store management and campaign deliveryManage a portfolio of ecommerce stores, ensuring each store is engaging, accurate, commercially effective and aligned with brand expectations.Develop and oversee the launch of stores, new campaigns, product drops, album pre-orders and evergreen merchandise moments.Work cross functionally with creative, performance marketing, CRM, technology and Fan Experience and operations teams to deliver timely store builds and launches.Manage fast-paced, time-sensitive launches for the Beatles and culturally significant campaigns.Ensure all store activity reflects ecommerce best practice, fan expectations and the creative vision of the artist or brand.Maintain a strong focus on customer experience, conversion, store performance and operational readiness.Shopify, UX and front-end experienceDesign, build and deliver engaging front-end experiences using UMG's Shopify stack.Use Shopify CMS, themes, apps and feature sets to create compelling store experiences that represent the Beatles brand effectively.Translate creative briefs, campaign objectives and product stories into intuitive front-end design and merchandising experiences.Use video, imagery, content and product storytelling to improve engagement and customer experience.Continuously improve site journeys, navigation, product presentation and homepage optimisation.Identify customer friction points and recommend practical improvements to improve conversion and engagement.Trading, merchandising and commercial performanceWork closely with Apple Corps and internal teams to formulate and execute direct-to-consumer ecommerce strategies.Use commercial, merchandising and music ecommerce experience to drive sales conversion and customer engagement.Manage product setup, category management, homepage features, promotions and campaign activations.Use sales data, site analytics and customer behaviour insights to keep stores fresh, relevant and commercially effective.Monitor performance across key ecommerce metrics, including traffic, conversion, revenue, average order value, product performance and cart abandonment.Analyse site analytics to understand drop-off, checkout friction and opportunities to improve customer acquisition and conversion.Report on sales trends, store performance, campaign results and customer insights.Stakeholder and label partnershipDirectly manage the relationship with key label and Apple Corps stakeholders, acting as the ecommerce lead across relevant store activity.Build strong working relationships with senior stakeholders across labels, Apple Corps, UMG ecommerce, creative, CRM, operations, finance and fan experience teams.Guide and coach stakeholders on ecommerce best practice, UX, conversion and customer experience.Manage escalations, identify campaign risks and share learnings to improve future launches.Oversee the ecommerce release schedule with relevant stakeholders, balancing timelines, resources and ecommerce standards.Act as a trusted ecommerce partner, providing clear recommendations grounded in commercial insight and fan experience.Operations, stock and customer experienceWork with ecommerce operations and customer service teams to resolve supply chain, product availability, fulfilment and customer experience issues.Ensure products remain in stock where possible and that customer feedback is monitored and acted upon.Support a strong customer feedback loop, using insight to improve store experience, product presentation and operational performance.Partner with operations, finance and customer service teams to ensure campaigns are operationally achievable and commercially sound.Manage relationships with key ecommerce partners, including labels, brand owners, technology teams, operations and customer service.CRM, data and digital marketing collaborationWork closely with CRM and digital marketing leads to support data capture, audience segmentation and triggered journeys.Use Shopify tools, commerce flows and customer journeys to drive incremental sales and repeat engagement.Support data-led activity that improves targeting, conversion and customer lifetime value.Collaborate with CRM and performance marketing teams to ensure store activity is connected to wider campaign plans.Testing, optimisation and innovationSupport test-and-learn activity across store experience, merchandising, content, UX and conversion.Use ecommerce analytics, customer behaviour and campaign performance data to recommend improvements.Collaborate with UMG Global Tech to test new ecommerce capabilities and innovations within the technology stack.Support onboarding of new ecommerce tools and functionality across stores.Maintain awareness of emerging ecommerce, Shopify, UX and digital retail best practice.Team contribution and ways of workingAct as a voice of expertise within the store management team.Support and advise junior store managers and assistants on best practice across the UMG UK ecommerce technology stack.Project manage day-to-day store activity and future projects using or relevant project management tools.Maintain clear communication, documentation and governance across store activity, campaigns and stakeholder updates.Contribute to a collaborative, high-performing and solutions-focused ecommerce culture.Key skills and experienceEcommerce and Shopify expertiseStrong experience managing a portfolio of ecommerce stores.Confident working with Shopify, including CMS, themes, apps, store setup and front-end merchandising.Strong understanding of ecommerce merchandising, product setup, category management and homepage optimisation.Experience building engaging online store experiences using content, imagery, video and product storytelling.Ability to translate creative briefs into intuitive, commercially effective front-end design.Strong understanding of UX principles and customer journey optimisation.Experience using ecommerce systems, stock management tools and order management systems.Music ecommerce and campaign experiencePrevious experience working within music ecommerce.Experience supporting album pre-order campaigns, merchandise launches, artist stores or fan-focused retail moments.Understanding of the pace, complexity and sensitivity of music campaign delivery.Ability to manage high-pressure launches for major artists and culturally significant campaigns.Knowledge of record label processes and the wider music ecommerce environment.Understanding of OCC rules would be and analytical capabilityCommercially focused, with the ability to work towards store revenue targets and trading objectives.Confident using data and insight to improve merchandising, conversion and customer experience.Experience analysing site analytics, customer behaviour, cart abandonment and checkout performance.Ability to identify performance trends . click apply for full job details

Universal Music Group is looking for an eCommerce Merchandise Product Manager based in London. This role requires strong leadership in driving merchandise strategies for the Beatles stores. The successful candidate will manage stakeholder relationships, develop innovative product strategies, and ensure merchandise collections are aligned with artist identity and fan expectations. A deep understanding of ecommerce, fashion merchandising, and excellent project management skills are essential. Join a team that thrives on creativity and commercial success.

Music is UniversalIt's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email Corps LtdLocation: Apple Corps Head Office, Ovington Square, LondonWorking pattern: 4 to 5 days per week expected in the officeAbout the opportunityApple Corps Ltd. was founded in 1968 to oversee The Beatles' creative and business interests. It initially served as the new outlet for The Beatles' own recordings as well as the music of a wide-ranging roster of artists, all brought to the label personally by the band (individually and/or collectively). Apple Corps' mission celebrates artistry in an inclusive, creative environment. Since its inception, the company has encompassed music, publishing, merchandise, electronic and film enterprises.For almost six decades, Apple Corps Ltd. has helped to bring The Beatles music to billions of fans in pioneering, creative manners, decade after decade.Apple Corps and Universal Music Group UK are coming together to build a dedicated team focused on shaping the next chapter of Beatles product, ecommerce, retail and customer experience.This is a rare opportunity to work at the intersection of music, culture, creativity, commerce and fan experience. The Beatles remain one of the most important and influential creative forces in the world, with a legacy that continues to inspire fans across generations.This team will create exceptional products, experiences and customer journeys for Beatles fans globally. From product design and packaging to retail, ecommerce, trading and fan engagement, every touchpoint must reflect the creativity, quality and cultural significance associated with The Beatles.These roles are employed by Apple Corps Ltd. The Universal Music Group UK Talent Acquisition team will manage the recruitment process in collaboration with Apple Corps and the wider UMG team. When you apply, you will be redirected to the Universal Music Group careers portal, where you will be required to submit your application through Workday.Role purposeThe Web Merchandising and Trading Manager will be responsible for optimising the online shopping experience across Beatles ecommerce platforms.This role will curate how products appear online, manage the trading calendar, support product launches, improve customer journeys and use data to maximise conversion, engagement and revenue.This is a hands-on ecommerce trading role, suited to someone who understands online retail, customer behaviour, product storytelling and performance optimisation.Key responsibilitiesOnline product merchandisingCurate how products appear across the website, including:Category pagesCollectionsHomepage featuresProduct pagesCampaign landing pagesEnsure product presentation is compelling, accurate and visually consistent.Align product visibility with launch priorities, stock availability and customer demand.Trading calendar managementPlan and execute an online trading calendar aligned with:Product launchesPromotionsSeasonal campaignsRelease momentsMarketing activityCoordinate trading activity across key moments.Ensure the online store reflects commercial priorities and fan engagement opportunities.Conversion rate optimisationContinuously test and improve:Product pagesNavigationSearchRecommendationsCheckout journeysIdentify friction points in the customer journey.Recommend practical improvements to increase conversion and improve customer experience.Product launch executionCoordinate and manage the online launch of new products.Ensure all launch information is accurate and complete, including:Product listingsImageryCopyPricingCategorisationTaggingStock availabilityWork with internal teams to ensure product launches are delivered accurately and on time.Promotions and campaign tradingManage online promotions, bundles, limited releases, discounts and campaign-led trading opportunities.Maximise revenue, engagement and sell-through.Ensure promotional mechanics are commercially sound, clearly communicated and operationally deliverable.Website performance analysisMonitor ecommerce KPIs, including:TrafficConversion rateAverage order valueRevenueSell-throughProduct performanceCustomer behaviourUse performance data to guide trading decisions.Identify opportunities for growth and improvement.Stock and availability managementWork closely with supply, production and inventory teams.Ensure the right products are promoted online based on availability, demand and commercial priorities.Support decisions around product visibility, replenishment, sell-through and lifecycle management.Customer journey optimisationImprove how customers move through the website, from homepage to checkout.Support smarter navigation, product recommendations, page structure and merchandising logic.Ensure the site is easy, inspiring and engaging for fans to discover, shop and connect with The Beatles.Cross-channel coordinationAlign website trading activity with:MarketingCRMRetailSocial mediaContentCampaign planningSupport a joined-up and consistent customer experience across channels.A/B testing and data insightsRun experiments on:Page layoutsProduct placementsMessagingCalls to actionCustomer journeysShare learnings and recommendations with stakeholders.Use test results to improve trading performance and customer experience.Key skills and experienceStrong ecommerce trading and web merchandising capability.Understanding of how to optimise product visibility, customer journeys and conversion.Confidence working with ecommerce data, trading reports and performance dashboards.Ability to use insight to shape merchandising decisions and trading priorities.Strong organisational skills and ability to manage multiple launches, campaigns and trading priorities.Excellent attention to detail across product listings, imagery, pricing, copy, stock and promotional setup.Strong collaboration skills across marketing, CRM, ecommerce, retail, production, supply and creative teams.Understanding of brand presentation and customer experience within a culturally significant and globally recognised brand environment.Experience requirementsExperience in ecommerce trading, web merchandising, digital retail, online trading or ecommerce operations.Experience managing product listings, category pages, homepage features, collections or campaign landing pages.Experience supporting product launches, promotions, bundles or limited releases online.Strong understanding of ecommerce KPIs, including:TrafficConversion rateAverage order valueRevenueSell-throughExperience using ecommerce platforms, content management systems, analytics tools or merchandising tools.Experience working with stock, availability and product performance data.Experience collaborating across marketing, CRM, retail, supply chain, content, creative or digital teams.Desirable experienceExperience in music, entertainment, fashion, lifestyle, fan commerce, retail or consumer products.Experience working with ecommerce platforms such as Shopify, Salesforce Commerce Cloud, Magento, WooCommerce or similar.Experience with A/B testing, CRO tools or customer journey optimisation.Experience supporting international ecommerce, multi-currency stores or global customer bases.Just So You Know The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.Job Category:eCommerce

Music is UniversalIt's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email RoleThe Support & Business Analyst is a hybrid role focused on both operational support and business analysis within Universal Publishing Music group. This is an exciting opportunity to develop knowledge across multiple websites, applications, and territories whilst contributing to the analysis, improvement, and delivery of technology solutions.Working closely with the Senior Director - Synch & Production Music, Director of Production Music Systems, Head of CRM & Systems Integration, Product Owners, development teams, and business stakeholders, you will be involved in a full range of duties - playing a key role in strengthening communication and delivering training and support to our network of websites, tools and business stakeholders while also helping to identify business needs, gather requirements, analyse processes, and support the successful delivery of digital products and enhancements.The role offers excellent exposure to Product Management, Agile delivery methodologies, stakeholder engagement, and business process improvement.Key ResponsibilitiesDuties will include, but are not limited to:Assist Product Owners in gathering, documenting, and refining business requirements for new features, enhancements, and system improvementsAnalyse support trends, user feedback, and system usage data to identify recurring issues and recommend improvementsCollaborate with Product Owners to prioritise enhancement requests based on business value, user impact, and strategic objectivesSupport change management activities including stakeholder communications, training, and rollout planning for new functionalityCreate and maintain business process documentation, user stories, acceptance criteria, and training materialsSupport the Product Owners with rollout and communication of IT projects and managing the triage, prioritisation, escalation and resolution of website and product issuesProvide first line support and communication to both the business and internal teamsMonitoring of application uptime and communication to the wider team and business stakeholders on live issue resolution(s)Integration with the primary build teams and attendance in build related meetings to understand Agile development methodology and to plan for any new training and commsOwnership of:The UPM suite of tools including Cue Sheet Helper, Apple Final Cut Pro and Adobe Premiere ProSitecore CMS and user guide and support for global territories including prioritisation of changes and requirements raised by super-users and communicating new functionality and translation requirements to global teamsSupport for Salescloud and Mulesoft integrations including territory training and assisting global teams with CMS enquiries. Includes requests and support for Marketing CloudUPM technology communication bulletins and communication with Application SupportManagement of Zendesk instancePost launch requirements gathering and prioritisation for the main UPM websiteGlobal Security Office requestsSkills and Experience RequiredYou will have a strong track record proving the ability to communicate with both internal teams and business stakeholders and have a can-do attitude - enjoying working in a collaborative and fast paced environment.Strong problem-solving skills with an interest in business analysis and product developmentUnderstanding of Agile delivery methodologies and the software development lifecycleExperience gathering and documenting business requirements or process improvements would be desirableSitecore CMS and Salesforce CRM experienceExperience with ZendeskConfident with reporting and analysis toolsKnowledge of Jira and ConfluenceBroad musical knowledge baseKey BehavioursExceptional oral and written communication skills with the ability to work under pressureSelf-starter with a strong initiativeDemonstrate the ability to elicit and document requirements, analyse processes, and translate needs into actionable solutionsAnalytical thinkerHas a can-do attitude and enjoys working in a collaborative environment that is constantly changing and evolvingStrong attention to detailCurious and proactive in identifying opportunities for process improvement and operational efficiencyAbility to balance operational support responsibilities with project-based workStrong organisational skills with the ability to manage competing priorities across support and project activitiesAbout UMG UKWe are Universal Music Group UK - the UK's leading music-based entertainment company. We exist to shape culture through the power of artistry. We help UK artists produce, distribute and promote the most critically acclaimed and commercially successful music to inspire and entertain fans at home and around the world.Bonus Tracks: Your BenefitsGroup Personal Pension Scheme (between 3% and 9%)Private Medical Insurance25 paid days of annual leaveInterest Free Season Ticket LoanHoliday Purchase schemeDental and Travel Insurance optionsCycle to Work SchemeSalary Sacrifice CarsSubsidised Gym MembershipEmployee Discounts (Reward Gateway)Just So You Know The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.Job Category:Universal Music Group

Music is UniversalIt's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email Music Group UKLocation: 4 Pancras Square, LondonWorking pattern: 4 days per week expected in the officeAbout the opportunityUniversal Music Group UK and Apple Corps are working together to build a dedicated team focused on shaping the next chapter of Beatles ecommerce, retail, product and customer experience.This is a rare opportunity to work at the intersection of music, culture, commerce, creativity and fan experience. The Beatles remain one of the most important and influential creative forces in the world, with a legacy that continues to inspire fans across generations.This role will be employed by Universal Music Group UK and based at UMG's London office at 4 Pancras Square. The recruitment process will be managed by the Universal Music Group UK Talent Acquisition team in collaboration with Apple Corps.Role purposeThe eCommerce Merchandise Product Manager will be responsible for driving ecommerce merchandise product strategy across a portfolio of the Beatales stores.This role will work closely with Apple Corps, UMG label teams, artist management, creative teams, N1 Creative and third-party merchandising partners to identify, develop, produce and deliver profitable merchandise collection ranges that connect artists and fans.The role combines buying, merchandising, product development, creative project management and commercial planning. It will be central to developing high-quality, sustainable and commercially effective merchandise collections that are aligned with artist identity, fan expectations, fashion and seasonal trends, ecommerce best practice and label commercial strategy.This is a fast-paced and varied role, suited to someone who can balance creative ambition with commercial performance, operational delivery and exceptional fan experience.Key responsibilitiesMerchandise strategy and range developmentLead the ecommerce merchandise product strategy across the Beatles stores.Develop focused, profitable and innovative ecommerce product strategies.Build merchandise collection ranges that reflect artist identity, fan expectations, ecommerce best practice and wider commercial objectives.Manage always-on merchandise collection strategies, ensuring artist stores remain active outside traditional album pre-order and release cycles.Identify opportunities to create new merchandise ranges across developing and established artists.Use buying and merchandising expertise to shape product direction, range architecture and category development.Ensure merchandise ranges are commercially focused, creatively strong, operationally achievable and aligned with customer experience goals.Artist, label and stakeholder partnershipAct as the key point of contact for the Beatles team on all merchandise collection-related activity.Work closely with Apple Corps, UMG label teams, artist management, A&R, creative teams, N1 Creative and third-party merchandisers.Confidently pitch and present ecommerce merchandise ideas, product strategies and deal opportunities.Build strong relationships with internal and external stakeholders, acting as the central point of coordination across teams.Advise stakeholders on merchandise development, ecommerce best practice, product opportunities and fan experience.Support joined-up decision making across creative, commercial, operational and marketing teams.Creative development and product storytellingWork with internal and external creative teams to develop merchandise collections that align with artist aesthetic, brand world and fan expectations.Project manage design briefs, creative outputs, product concepts and collection development.Create and use mood boards to support product planning, trend interpretation and collection direction.Translate music, culture, fashion and seasonal trends into compelling product opportunities.Ensure products feel authentic to the artist and relevant to their audience.Partner with creative teams to ensure design outputs are commercially practical and aligned with supplier production capabilities.Buying, merchandising and commercial planningBuild buying matrices to manage forecasting quantities, sell-through, rate of sale, margin, stock levels and promotional opportunities.Use commercial insight to guide product selection, range planning, pricing, replenishment and lifecycle management.Analyse and report on collection effectiveness, identifying where products need to be repushed, reshot, promoted or optimised.Work with marketing teams across CRM, organic and paid channels to support product visibility and sell-through.Manage product performance against revenue, margin and wider ecommerce KPIs.Maintain a strong commercial and analytical approach to product decision making.Production and critical path managementOversee the development and production critical path for merchandise ranges.Work with N1 Creative and suppliers to source appropriate blanks, develop samples and manage production timelines.Ensure products are manufactured and delivered to warehouse on time and in line with campaign requirements.Manage collection production workflows, including estimating, visual approvals, pre-production sampling, print file delivery, production tracking and final delivery.Drive projects forward proactively, taking ownership of timelines and escalating risks where required.Support design and creative teams with clear timelines to ensure merchandise is printed and delivered on time.Supplier, sampling and production coordinationWork with N1 Creative to research, assess and onboard new suppliers where appropriate.Review the effectiveness of current suppliers and support improvements where needed.Manage product sampling, sample approvals and production-ready outputs.Coordinate product shoots and ensure relevant teams have the assets required to market and sell collections effectively.Maintain strong knowledge of blanks, suppliers and production capabilities across music, fashion and merchandise environments.Ensure all product development reflects quality expectations, sustainability considerations and commercial requirements.Trading, marketing and performance optimisationWork with N1 Creative to ensure the direct-to-consumer collection calendar is up to date and aligned with annual growth KPIs.Attend weekly trade and calendar planning meetings with N1 Creative and relevant teams.Initiate additional production, design or planning meetings where needed to keep projects on track.Partner with CRM, paid, organic and marketing teams to support ecommerce sales and collection performance.Use marketing channel mix insight to help drive product visibility, engagement and conversion.Use Google Analytics or other analytics platforms to track performance and inform future planning.Financial management and profitabilityRun efficient product P&Ls that meet label, artist and commercial requirements.Work with N1 Creative production teams to secure the best possible pricing and margins.Balance creative product ambition with margin, price architecture, supplier capability and fan expectations.Monitor profitability across collections and recommend actions to improve margin and revenue performance.Ensure product decisions support both commercial objectives and exceptional fan experience.Key skills and experienceBuying, merchandising and ecommerce expertiseStrong experience in ecommerce, specifically across fashion, apparel buying and merchandising.Ability to develop merchandise collection ranges across multiple artists, categories and customer segments.Strong understanding of ecommerce best practice, with a focus on fan experience, conversion and commercial performance.Experience developing always-on, evergreen or artist-led merchandise collection strategies.Ability to manage product range planning, category development, forecasting, stock levels, sell-through and margin.Commercially confident, with the ability to work towards revenue, margin and ecommerce KPIs.Product development and production knowledgeStrong understanding of garment development, merchandise production and production critical paths.Knowledge of a wide range of on-trend printing and production techniques, including direct-to-garment, dye sublimation, cut and sew and screen print processes.Experience working with blanks, suppliers and merchandise production partners.Understanding of supplier capabilities, production timelines, sampling processes and quality expectations.Experience handling digital files, with a good understanding of composition requirements for digital, litho and screen print, including CMYK and spot colour.Creative and strategic capabilityA passion for music, fashion, apparel and merchandise . click apply for full job details

Music is UniversalIt's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email a global footprint, the Universal Music Group Royalty and Copyright Product Team designs, develops, delivers and maintains a number of technical solutions to calculate royalty accountings in a timely and accurate manner to our valued artists. We're also providing them with an extent and detailed visibility of these earning from various sources of digital incomes.The team continuously collaborates with our international business teams to deliver innovative solutions as well as supporting best practices and new processes for a better royalty flow.The RoleThe Senior Developer will be responsible for designing, developing and maintaining backend services using .NET Core / ASP.NET Core on AWS, with a strong focus on serverless architectures and event-driven systems using Kafka / AWS MSK. The Senior Developer will also work with containerised workloads on Kubernetes, and have exposure to modern DevOps and CI/CD practices.The Senior Developer will be part of an agile product team, collaborating closely with product owners, business analysts, engineers, architects, QAs and DevOps to deliver secure, performant and reliable solutions.Key ResponsibilitiesBe TechnicalDesign, build and maintain backend services and APIs using .NET Core / ASP.NET Core.Develop modern web UIs (React / Angular / TypeScript or similar) and integrate them with backend services.Develop and support AWS serverless solutions (e.g. Lambda, API Gateway, Step Functions, DynamoDB, S3).Implement event-driven architectures using Kafka (preferably on AWS MSK) for high-throughput, near real-time processing.Work with Docker and Kubernetes to build, deploy and run containerised services.Contribute to the design and implementation of scalable, secure and resilient cloud architectures.Work with DevOps engineers to enhance CI/CD pipelines, automated testing and deployment processes.Model and optimise data across SQL and NoSQL stores.Be CollaborativeDrive code quality: write clean, efficient, well-documented and reusable code.Participate in code reviews, technical discussions and agile ceremonies.Troubleshoot production issues and improve monitoring, logging and alerting across services.Collaborate with stakeholders to refine requirements and deliver high-quality solutions on time.Build positive relationships with rest of development teams.Strong communication, and interpersonal skills.Skills and Experience requiredMust haveStrong commercial experience with .NET Core / ASP.NET Core for backend development.Proven experience building solutions on AWS, ideally including serverless services (Lambda, API Gateway, DynamoDB, etc.).Hands-on experience with Kafka (preferably AWS MSK) for messaging/stream processing.Experience with Docker and Kubernetes for container orchestration.Good understanding of DevOps concepts, with practical experience using Git and working with CI/CD tooling (e.g. GitHub Actions, Azure DevOps, GitLab CI or similar).Experience with both SQL (e.g. SQL Server, PostgreSQL, MySQL) and NoSQL databases (e.g. DynamoDB, MongoDB).Exposure to Big Data tools/platforms and data pipelines (streaming and/or batch) is strongly preferred.Comfortable working in an agile environment (Scrum/Kanban).Strong problem-solving skills, attention to detail and a collaborative mindset.Ability to take ownership, solve complex problems and mentor more junior engineers where required.Nice to haveExperience delivering systems on GCP.Knowledge of microservices and event-driven architectures.Experience with Infrastructure as Code (e.g. CloudFormation, CDK, Terraform).Any experience with MCP (Model Context Protocol) and/or MLOps (e.g. model deployment pipelines, monitoring and lifecycle management) is highly desirable.Understanding of compliance requirement around SDLC, ITGC,ITAC.Key Behavioural/Personality TraitsThe Senior Developer will demonstrate strong collaboration skillset with the rest of the development team, as well as producing high-quality code and showing initiative by identifying solutions to increase productivity.About UMG UKWe are Universal Music Group UK - the UK's leading music-based entertainment company. We exist to shape culture through the power of artistry. We help UK artists produce, distribute and promote the most critically acclaimed and commercially successful music to inspire and entertain fans at home and around the world.Bonus Tracks: Your BenefitsGroup Personal Pension Scheme (between 3% and 9%)Private Medical Insurance25 paid days of annual leaveInterest Free Season Ticket LoanHoliday Purchase schemeDental and Travel Insurance optionsCycle to Work SchemeSalary Sacrifice CarsSubsidised Gym MembershipEmployee Discounts (Reward Gateway)Just So You Know The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.Job Category:Universal Music Group

Universal Music Group is seeking an AI Engineer in Kings Cross, London to design and implement machine learning solutions. This role focuses on building AI tools for royalty management and artist operations. The ideal candidate will have 5+ years of experience in software engineering, expertise in Python and machine learning libraries, and strong collaboration skills. Benefits include private medical insurance, a pension scheme, and 25 days of annual leave.

Universal Music Group is seeking a Senior Business Analyst to join their dynamic product team in London. The successful candidate will be pivotal in developing key internal products built in React and will bridge the gap between business requirements and technical implementation. This role demands strong communication skills and a solid understanding of frontend technologies, particularly React. Applicants should have experience in an Agile environment and be adept in tools such as Jira and Swagger.

Music is UniversalIt's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email RoleWe are recruiting for a number of fixed-term contract opportunities. Contract durations vary, ranging from approximately 12 to 24 monthsUMG is seeking a Senior Business Analyst with a strong technical mindset to join a dynamic product team. You will play a pivotal role in the development of a key internal product built in React, bridging the gap between complex business requirements, user experience design, and technical implementation.This role requires "technical empathy"-the ability to understand how frontend components are constructed and reused, and how the application consumes data from various internal RESTful APIs. You will work within a larger cross-functional team comprising Product Owners, Product Managers, and a mix of in-house and 3rd-party Designers, Developers, and QAs.Key ResponsibilitiesCollaborate with Product Owners and stakeholders to gather requirements and translate them into high-quality, actionable User Stories and Acceptance Criteria.Facilitate collaborative discovery with Product, Engineering and QA using BDD techniques. Define requirements as Given/When/Then scenarios that clarify business rules, happy paths, edge cases, and non-functional expectations, enabling shared understanding and testability.Work closely with UI/UX designers using Figma. Break down high-fidelity designs into component-level requirements, ensuring developers have clear instructions on how to utilize shared React components.Analyse and document data requirements. Use Swagger to understand available endpoints provided by sibling teams and map them to frontend user experiences.Maintain and prioritize the product backlog in Jira, ensuring a steady flow of "Ready for Dev" items for upcoming Sprints.Actively participate in Agile ceremonies, including Stand-ups, Refinement, Planning, and Retrospectives.Act as a communication bridge between technical engineering teams and non-technical business stakeholders.Skills and Experience RequiredMust haveProven experience as a Senior Business Analyst in a software development environment.Strong understanding of Frontend technologies, specifically React. You do not need to code, but you must understand component lifecycles, state, and reusability.Solid understanding of RESTful APIs, JSON data structures, and client-server integration.Ability to interpret designs in Figma and identify edge cases, error states, and responsive behaviours before development begins.Expert user of Jira and Confluence for documentation and workflow management. Experience with Swagger (or similar API documentation tools) is essential.Strong practical experience working within a Agile framework (SCRUM / Kanban)Key BehavioursExcellent communication skills with the ability to explain technical constraints to business users and business logic to developers.About UMG UKWe are Universal Music Group UK - the UK's leading music-based entertainment company. We exist to shape culture through the power of artistry. We help UK artists produce, distribute and promote the most critically acclaimed and commercially successful music to inspire and entertain fans at home and around the world.Bonus Tracks: Your BenefitsGroup Personal Pension Scheme (between 3% and 9%)Private Medical Insurance25 paid days of annual leaveInterest Free Season Ticket LoanHoliday Purchase schemeDental and Travel Insurance optionsCycle to Work SchemeSalary Sacrifice CarsSubsidised Gym MembershipEmployee Discounts (Reward Gateway)Just So You Know The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.Job Category:Universal Music Group

Senior Business Analyst (FTC)Applylocations: Kings Cross, Londontime type: Full timeposted on: Posted 4 Days Agojob requisition id: UMG-25488Music is Universal It's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email . The Role We are recruiting for a number of fixed-term contract opportunities. Contract durations vary, ranging from approximately 12 to 24 monthsUMG is seeking a Senior Business Analyst with a strong technical mindset to join a dynamic product team. You will play a pivotal role in the development of a key internal product built in React , bridging the gap between complex business requirements, user experience design, and technical implementation.This role requires "technical empathy"-the ability to understand how frontend components are constructed and reused, and how the application consumes data from various internal RESTful APIs . You will work within a larger cross-functional team comprising Product Owners, Product Managers, and a mix of in-house and 3rd-party Designers, Developers, and QAs. Key Responsibilities Collaborate with Product Owners and stakeholders to gather requirements and translate them into high-quality, actionable User Stories and Acceptance Criteria. Facilitate collaborative discovery with Product, Engineering and QA using BDD techniques. Define requirements as Given/When/Then scenarios that clarify business rules, happy paths, edge cases, and non-functional expectations, enabling shared understanding and testability. Work closely with UI/UX designers using Figma . Break down high-fidelity designs into component-level requirements, ensuring developers have clear instructions on how to utilize shared React components. Analyse and document data requirements. Use Swagger to understand available endpoints provided by sibling teams and map them to frontend user experiences. Maintain and prioritize the product backlog in Jira , ensuring a steady flow of "Ready for Dev" items for upcoming Sprints. Actively participate in Agile ceremonies, including Stand-ups, Refinement, Planning, and Retrospectives. Act as a communication bridge between technical engineering teams and non-technical business stakeholders. Skills and Experience Required Must have Proven experience as a Senior Business Analyst in a software development environment. Strong understanding of Frontend technologies , specifically React . You do not need to code, but you must understand component lifecycles, state, and reusability. Solid understanding of RESTful APIs , JSON data structures, and client-server integration. Ability to interpret designs in Figma and identify edge cases, error states, and responsive behaviours before development begins. Expert user of Jira and Confluence for documentation and workflow management. Experience with Swagger (or similar API documentation tools) is essential. Strong practical experience working within a Agile framework (SCRUM / Kanban) Key Behaviours Excellent communication skills with the ability to explain technical constraints to business users and business logic to developers. About UMG UK We are Universal Music Group UK - the UK's leading music-based entertainment company. We exist to shape culture through the power of artistry. We help UK artists produce, distribute and promote the most critically acclaimed and commercially successful music to inspire and entertain fans at home and around the world. Bonus Tracks: Your Benefits Group Personal Pension Scheme (between 3% and 9%) Private Medical Insurance 25 paid days of annual leave Interest Free Season Ticket Loan Holiday Purchase scheme Dental and Travel Insurance options Cycle to Work Scheme Salary Sacrifice Cars Subsidised Gym Membership Employee Discounts (Reward Gateway)Just So You Know The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.

Senior Java DeveloperApplylocations: Kings Cross, Londonposted on: Posted 7 Days Agojob requisition id: UMG-18568Music is Universal It's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email . The Role We are seeking a seasoned Senior Java Developer to join our dynamic team. The ideal candidate should possess strong proficiency and hands-on experience with Spring Boot and core frameworks integral to enterprise software development. A robust understanding of relational databases and SQL is crucial, alongside expertise in traditional web application and API development. Skills and experience with agile, event-based architectures and data streaming technologies is also welcome.The candidate will be joining a team working on a greenfield project that will be used globally by UMG staff. It will involve use of web technologies, relational databases, API development and integration with other IT systems within UMG.If you are a proactive and experienced Java developer with a passion for leading teams and contributing to the broader development goals of the department, we invite you to apply and be part of our innovative and collaborative work environment. Key Responsibilities Own and lead the end-to-end delivery of major features or services Drive technical direction and long-term roadmap Drive continuous improvement Master the business domain and customer workflows Champion and evangelise best practices Skills and Experience Required Must Have: Proficiency in Java, with a focus on Spring Boot and core enterprise frameworks Strong understanding of enterprise software development and key design patterns Extensive experience with relational databases, SQL and ORM frameworks Extensive experience with unit, integration and automation testing Experience with service-oriented architectures and web-service API development Expertise in cloud-based development (ideally AWS) and container technologies (e.g. Docker, Kubernetes) Experience with SCRUM Agile methodology Track record of leading projects end-to-end and shipping them successfully to production Nice to Have: Experience with NoSQL systems (e.g. mongodb, dynamodb, elasticsearch) Experience with front-end web development technologies (react, angular) Experience with data streaming technologies (kafka) Experience / awareness of data engineering technologies (apache iceberg, trino, flink, python) Key Behaviours Demonstrated leadership skills, including team mentoring and project ownership Strong collaborative ethos Strong creative and innovative problem-solving skills Experience leading development teams, able to demonstrate effective leadership skills Experience mentoring and guiding junior developers, fostering a collaborative and growth-oriented environment Able to exhibit a keen interest in the broader scope of development within the department, as well as being proactive with plans to improve the existing platforms / implementations Strong communication and interpersonal skills Initiative and the ability to work independently and in a team Engage with colleagues to promote great software design and quality Bonus Tracks: Your Benefits Group Personal Pension Scheme (between 3% and 9%) Private Medical Insurance 25 paid days of annual leave Interest Free Season Ticket Loan Holiday Purchase scheme Dental and Travel Insurance options Cycle to Work Scheme Salary Sacrifice Cars Subsidised Gym Membership Employee Discounts (Reward Gateway)Just So You Know The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement. Job Category: Technology About UsWe are Universal Music Group, the world's leading music company. We are the home for music's greatest artists, innovators and entrepreneurs.

Universal Music Group in Kings Cross, London, is seeking a Senior Java Developer to lead the end-to-end delivery of major features. The ideal candidate will possess strong skills in Java and Spring Boot, and have experience in relational databases and API development. You will play a vital role in a greenfield project impacting UMG globally and contribute to a collaborative, innovative work environment. The position offers competitive benefits, including private medical insurance and employee discounts.