Galileo Global Education ICT Intern role to support the operation of the ICT service in the educational environment. The IT Intern will assist with day-to-day maintenance and troubleshooting of AV equipment, printers, laptops, PCs and network infrastructure. Responsibilities include first-line Helpdesk support, assisting with events and ICT operations, troubleshooting user IT queries, and deployment of desktops, laptops and software.
12/07/2026
Full time
Galileo Global Education ICT Intern role to support the operation of the ICT service in the educational environment. The IT Intern will assist with day-to-day maintenance and troubleshooting of AV equipment, printers, laptops, PCs and network infrastructure. Responsibilities include first-line Helpdesk support, assisting with events and ICT operations, troubleshooting user IT queries, and deployment of desktops, laptops and software.
Overview ICT Intern role to support the operation of the ICT service. The IT Intern will assist the ICT Manager with day-to-day maintenance and troubleshooting of audio-visual equipment, printers, laptops, PCs, and network infrastructure. This role provides practical experience and knowledge of IT services and operations within an educational environment. Responsibilities Assist with providing first-line support for the IT Helpdesk. Assist with school events and day-to-day ICT operations. Support users with IT queries and troubleshoot technical issues. Assist with the daily maintenance of IT equipment, including PCs, display screens, audio systems, and printers. Support the operation and maintenance of Computer and Design Labs. Assist with software updates and the administration of school applications. Participate in the deployment and configuration of desktops, laptops, and software. Work flexibly and support the ICT department by undertaking other duties appropriate to the role, as required. Qualifications Essential: A-levels or equivalent qualification; strong communication and interpersonal skills; ability to work as part of a team and independently; good organizational skills with the ability to prioritise workload. Desirable: Knowledge of remote support and helpdesk ticketing tools; basic understanding of computer hardware, networking, and troubleshooting; previous experience supporting IT equipment or users in a school, university, or workplace environment; good knowledge of Apple macOS and Microsoft Windows operating systems. Salary Salary: £18,506.00
12/07/2026
Full time
Overview ICT Intern role to support the operation of the ICT service. The IT Intern will assist the ICT Manager with day-to-day maintenance and troubleshooting of audio-visual equipment, printers, laptops, PCs, and network infrastructure. This role provides practical experience and knowledge of IT services and operations within an educational environment. Responsibilities Assist with providing first-line support for the IT Helpdesk. Assist with school events and day-to-day ICT operations. Support users with IT queries and troubleshoot technical issues. Assist with the daily maintenance of IT equipment, including PCs, display screens, audio systems, and printers. Support the operation and maintenance of Computer and Design Labs. Assist with software updates and the administration of school applications. Participate in the deployment and configuration of desktops, laptops, and software. Work flexibly and support the ICT department by undertaking other duties appropriate to the role, as required. Qualifications Essential: A-levels or equivalent qualification; strong communication and interpersonal skills; ability to work as part of a team and independently; good organizational skills with the ability to prioritise workload. Desirable: Knowledge of remote support and helpdesk ticketing tools; basic understanding of computer hardware, networking, and troubleshooting; previous experience supporting IT equipment or users in a school, university, or workplace environment; good knowledge of Apple macOS and Microsoft Windows operating systems. Salary Salary: £18,506.00