IMT Resourcing Solutions

IIoT Senior Software Developer Location: Remote (with quarterly travel to HQ in the South West) Salary: Up to £80,000 Benefits: Competitive benefits package Our client, a leading industrial technology organisation, is hiring an IIoT Senior Software Developer to play a key role in the design and delivery of scalable digital solutions across connected industrial systems. This role offers the opportunity to work on complex, real-world IIoT platforms, shaping how data is captured, processed and transformed into insight across global operations. What you'll do Design, develop and maintain robust software solutions for IIoT platforms Build and enhance cloud-based and edge applications supporting connected assets Collaborate with product, engineering and architecture teams to deliver end-to-end solutions Ensure software is secure, scalable and aligned with best practice Contribute to technical decision-making, code quality, and continuous improvement You'll work closely with digital, engineering and data teams to deliver solutions that directly support operational performance and innovation. What we're looking for Strong experience in software development within industrial, IoT or complex systems environments Proficiency in modern programming languages and frameworks (backend focused) Experience with cloud platforms, APIs and data-driven systems Understanding of IIoT architectures, edge computing or connected devices Comfortable working in agile, collaborative delivery teams The ideal candidate will bring a problem-solving mindset, strong technical ownership, and enjoy working in a distributed, remote-first environment with occasional on-site collaboration. Why join? Remote-first role with limited, planned travel (quarterly) Opportunity to work on large-scale IIoT and digital transformation initiatives Competitive salary up to £80,000 plus benefits Influence technical direction within a growing digital function

Role: IT Technician Location: Ludlow (office-based with field support across client sites) Salary: £30,000 - £35,000 Benefits: Pension, training support, professional development, certification opportunities Our client, a leading UK managed IT services provider with over 20 years' experience delivering business IT support, security, cloud solutions and development services, is looking for an IT Technician to join their technical team. They support a broad customer base with proactive helpdesk support, on-site field services and strategic IT solutions. This role is ideal for someone who enjoys variety, working with modern business technologies, and developing real technical expertise while helping customers get the most from their IT. What you'll do Deliver 1st and 2nd line helpdesk support for business clients Provide on-site field support, troubleshooting hardware, network and software issues at customer locations Support Microsoft 365, cloud services and account configurations Assist with server and workstation deployments, maintenance and upgrades Troubleshoot and maintain network infrastructure (LAN/Wi-Fi, routers/switches) Provide cybersecurity support (antivirus, patching, user permissions) Assist with data backup, Acronis solutions and recovery tasks Document incidents and follow escalation procedures for complex issues Maintain positive client relationships through clear communication and timely resolution You'll work closely with senior engineers and customer contacts to deliver reliable and professional IT services that keep businesses running. What we're looking for Previous experience in IT support or technician role (MSP experience desirable) Good working knowledge of Microsoft 365, Windows environments and Active Directory Basic networking understanding (TCP/IP, DNS, DHCP, VPN) Hardware, software and peripheral troubleshooting experience Willingness to work on-site across customer locations (full UK driving licence) Customer-friendly communication skills and a proactive attitude Basic understanding of cloud technologies and cyber security principles The ideal candidate will be organised, self-motivated, and keen to contribute to a growing, expert-led technical team. Why join? Work with a respected, locally-rooted MSP with a strong reputation for service excellence Exposure to a wide range of technologies including Microsoft 365, cloud solutions, cybersecurity tools and networking hardware Opportunity for professional development and certified training A varied role combining remote, office and on-site field work Play a key part in supporting business clients and enhancing their IT performance Apply now to help shape delivery across managed services, support and technical innovation.

Role: 2nd Line IT Engineer Location: London (Hybrid) Salary: Up to £36,000 + 20% bonus Benefits: Hybrid working, performance bonus, development opportunities Our client, a leading organisation in the technology services sector, is hiring a 2nd Line IT Engineer to support a fast-paced, multi-client environment. This role offers the chance to take ownership of escalated technical issues while contributing to project work and continuous service improvement. What you'll do Provide 2nd Line support across customer-facing and remote channels Manage incidents, service requests, and escalations Configure PCs, servers, firewalls, and networking components Complete daily system checks including backups and reporting Maintain documentation and ensure accurate activity logging Support project delivery and internal IT when required Stay current with emerging technologies Communicate updates clearly to customers and stakeholders Assist with quotes for equipment and services You'll work closely with service desk teams, network infrastructure specialists, and customer stakeholders to ensure service quality and SLA performance. What we're looking for 3+ years' experience within an MSP or ISP environment Strong knowledge of Windows Server, Active Directory, DNS, DHCP & Group Policies Experience with Microsoft Exchange / Exchange Online Office 365 administration including Azure Sync Desktop support across Windows, Mac, and RDS Networking knowledge including TCP/IP Excellent communication and customer-management skills Experience working in time-sensitive, high-pressure environments The ideal candidate will be proactive, commercially aware, and passionate about developing their technical skills in a collaborative, fast-moving setting. Why join? Hybrid working in a London-based team Up to 20% annual bonus Strong learning and development environment Exposure to varied technologies and project work Apply now to take ownership of technical delivery across a dynamic, multi-client environment.

Role: Service Desk Engineer Location: Hereford, Herefordshire (on-site) Salary: Up to £32,000 per annum + benefits Benefits: Competitive package, training & development, supportive team Our client, a leading IT support and managed services provider in Hereford , is recruiting a Service Desk Engineer to join their growing technical team. They deliver comprehensive IT support, cybersecurity, cloud services and solutions to businesses locally and across the UK, working with technologies such as Microsoft 365, cloud platforms, networking/security tools and business support systems . This is a hands-on role supporting clients' IT environments, resolving technical issues, and ensuring excellent service delivery. What you'll do Provide first and second-line technical support to business users via phone, email and remote tools Diagnose and resolve IT incidents relating to hardware, software, networks and cloud services Log and manage tickets in the service desk system to agreed SLAs Support onboarding of new users, including account setup and permissions Assist with basic system administration and maintenance tasks Communicate clearly with clients, escalating issues appropriately Contribute to documentation and knowledge base resources What we're looking for Previous experience in a service desk or IT support role Strong understanding of Windows OS, Microsoft 365 and common business applications Knowledge of networking fundamentals (TCP/IP, DNS, Wi-Fi) and security basics Excellent problem-solving and customer service skills Good communication skills, with the ability to explain technical issues to non-technical users Desire to learn and develop across a broad range of IT technologies The ideal candidate will Be proactive and organised Enjoy working as part of a collaborative team Thrive in a client-facing support environment Be keen to grow skills in managed IT services, cloud and cybersecurity Why join? Work with a respected IT support provider with over two decades of local experience and a strong client base Exposure to a wide variety of technologies and client environments Supportive team culture with opportunities for professional development Meaningful role helping businesses keep their technology running smoothly Apply now to take the next step in your IT support career and make a real impact within a busy, growing tech team.

2nd Line Desktop Engineer (Contract) Location : Cheltenham (On-site, full-time) Rate : Up to £250 per day (Inside IR35) Contract : 3 months Our client, a leading organisation in their sector, is hiring a 2nd Line Desktop Engineer to provide on-site technical support and break-fix services across a busy operational environment. This role offers the opportunity to work in a hands-on support capacity, resolving issues directly with end users and ensuring minimal disruption to business operations. What you'll do Provide 2nd line desktop support across hardware and software environments Deliver break-fix support for laptops, desktops, and peripheral devices Support Microsoft 365 applications and user administration Assist with basic networking issues (connectivity, patching, troubleshooting) Support hybrid environments, including on-prem and cloud-based systems You'll work closely with IT support teams and business users to maintain high service levels and resolve incidents efficiently. What we're looking for Proven experience in a 2nd line desktop support role Strong break-fix and on-site troubleshooting experience Good working knowledge of Microsoft 365 Basic networking knowledge (DNS, DHCP, patching, connectivity) Experience supporting hybrid environments The ideal candidate will bring a proactive, customer-focused approach and be comfortable working in a fast-paced, fully on-site environment. Why join? Immediate start available Stable 3-month contract opportunity Competitive day rate (Inside IR35) Hands-on, varied support environment

Role: 3rd Line Technical Lead Location: Cheltenham (hybrid working) Salary: £40,000 - £50,000 per annum + benefits Benefits: Competitive salary, hybrid working, senior influence, long-term progression Our client, a leading IT support and managed services provider , is recruiting a 3rd Line Technical Lead to join their business at a pivotal stage of growth. This is a senior position and will be one of the first technical hires in a newly opened Cheltenham office , launched as part of a wider expansion strategy through 2026. This role will play a key part in establishing and shaping the new office , while also acting as a long-term technical stakeholder within the wider business. The organisation delivers managed IT support, Microsoft cloud solutions, cybersecurity, networking and infrastructure services to a growing client base, and this role will have genuine influence over future technical and service direction. What you'll do Act as the senior technical escalation point for complex 3rd line issues Lead the design, implementation and support of client IT environments Take ownership of high-impact incidents and long-term problem management Provide technical leadership, mentoring and guidance to 1st and 2nd line engineers Support and evolve Microsoft 365, Azure, Windows Server, networking and security solutions Play a key role in the setup and technical direction of the new Cheltenham office Contribute to technical standards, documentation and continual service improvement You'll work closely with senior stakeholders, engineers and leadership teams, helping ensure technology decisions align with both immediate delivery needs and long-term company strategy. What we're looking for Proven experience in a senior or 3rd line IT support role Strong technical expertise across Microsoft 365, Azure and Windows Server Solid networking knowledge (firewalls, switching, routing, Wi-Fi) Experience with security tooling, backup solutions and endpoint management Confidence operating as a senior technical authority in a growing business The ideal candidate will bring deep technical expertise alongside a strategic mindset, and will enjoy being part of a growing organisation where they can help shape future direction. Why join? Senior, influential role within a growing managed services provider One of the first hires in a brand-new Cheltenham office Direct involvement in long-term technical and business strategy Opportunity to shape services, mentor engineers and support expansion through 2026 Apply now to take on a senior technical leadership role where you'll play a key part in building a new office and influencing the long-term growth and strategy of the business.

Systems Administrator Location: Gloucester (Hybrid 2-days per week in office) Salary: £36,000 - £41,000 per annum Benefits: Enhanced Pension, flexible working, generous annual leave, career development Our client, a leading public sector organisation, is hiring an Systems Administrator to support and maintain its core IT infrastructure. This role is critical in ensuring systems remain reliable, secure, and aligned with business needs across a complex enterprise environment. You'll play a key role in managing servers, networks, and cloud platforms, while providing advanced technical support and contributing to continuous improvement across the infrastructure estate. What you'll do Administer and maintain enterprise IT infrastructure, including servers, networks, and applications Install, configure, and support Windows-based systems and services Manage user access, permissions, and identity services across Active Directory and Entra AD Support and administer Microsoft 365 and Azure environments Monitor system performance, apply patches, and manage security updates Provide third-line technical support and resolve complex infrastructure issues You'll work closely with Digital, ICT, and wider business teams to ensure technology services effectively support operational delivery. What we're looking for Proven experience supporting enterprise IT infrastructure in a complex environment Strong knowledge of Microsoft technologies, including Windows OS, Windows Server, Exchange, and Active Directory / Entra AD Experience administering Microsoft 365 and Azure platforms Strong troubleshooting skills with a proactive approach to system improvement Excellent communication skills and a customer-focused mindset The ideal candidate will bring a collaborative, adaptable approach and enjoy working in a service-driven, public-facing environment. Experience within local government or the wider public sector is desirable, but not essential. Why join? Flexible and hybrid working options 25.5 days annual leave, rising to 30.5 days after 5 years' service Local Government Pension Scheme (LGPS) Career development, training, and qualification opportunities Supportive team culture with strong wellbeing and employee benefits Apply now to play a key role in maintaining and improving enterprise systems that support essential public services.

Role: 3rd Line Technical Lead Location: Hereford, Herefordshire (on-site) Salary: £40,000 - £50,000 per annum + benefits Benefits: Competitive salary, ongoing training & certifications, senior influence, long-term progression Our client, a leading IT support and managed services provider , is recruiting a 3rd Line Technical Lead to take on a senior position within the organisation . This role will play a key part in the company's continued growth and expansion , with heavy involvement in the long-term technical and service strategy . The organisation delivers managed IT support, Microsoft cloud solutions, cybersecurity, networking and infrastructure services to a diverse client base. This position combines hands-on 3rd line technical expertise with leadership and strategic input, making it ideal for someone looking to influence both day-to-day delivery and future direction. What you'll do Act as the senior technical escalation point for complex 3rd line issues Lead the design, implementation and ongoing support of client IT environments Own high-impact incidents and long-term problem management activities Provide technical leadership, mentoring and guidance to 1st and 2nd line engineers Drive best practice across Microsoft 365, Azure, Windows Server, networking and security Play a key role in technical decision-making, tooling and service development Contribute to documentation, standards and continual service improvement You'll work closely with senior stakeholders, engineers and management to ensure technology decisions align with client requirements and the company's long-term vision. What we're looking for Proven experience in a senior or 3rd line IT support role Strong technical expertise across Microsoft 365, Azure and Windows Server Solid networking knowledge (firewalls, switching, routing, Wi-Fi) Experience with security tooling, backup solutions and endpoint management Ability to lead technically, influence direction and take ownership The ideal candidate will bring deep technical capability, a strategic mindset and the confidence to operate as a senior technical authority within a growing business. Why join? Senior, influential role within a growing managed services provider Direct involvement in long-term technical and business strategy Opportunity to shape standards, mentor engineers and improve services Clear progression as the organisation continues to expand Apply now to step into a senior technical leadership role where your expertise will directly influence growth, strategy and service excellence.

Role: First Line Support Analyst Location: Perth (Hybrid Working - 2 days in office) Salary: £25,000 Benefits: Competitive package + structured support environment + development opportunities Our client, a leading organisation in the agriculture and supply chain sector, is hiring a First Line Support Analyst to provide frontline IT support across hardware, software and network services. This role offers the opportunity to be the first point of contact for IT support, ensuring users receive efficient, professional service while contributing to continuous service improvement. What you'll do Provide first line IT support via telephone, email, chat and self-service channels Diagnose and resolve hardware, software, network and connectivity issues Log, prioritise and manage incidents and service requests within ServiceNow Escalate complex issues to second line teams and third-party suppliers where required Fulfil service requests, including equipment ordering and provisioning Maintain accurate IT asset records Support testing activity for ServiceNow updates Contribute to continual service improvement initiatives You'll work closely with internal IT teams, third-party suppliers and end users to ensure service levels are met and communication remains clear and proactive. What we're looking for Basic technical troubleshooting capability across hardware, software and networks Working knowledge of Windows 10 and Microsoft 365 Understanding of ITIL principles Strong customer service skills with an excellent telephone manner Ability to prioritise workload and work independently The ideal candidate will bring a proactive mindset, strong communication skills, and a genuine desire to learn within a structured service desk environment. Why join? Exposure to a broad IT environment across infrastructure and applications Clear shift structure with predictable hours Opportunity to develop within a supportive IT team Involvement in service improvement initiative Full UK driving licence required. Apply now to build your IT career within a collaborative service desk team.

Principal Cloud & AI Engineer - Up to £100k Remote Reporting to CTO Lead the design and delivery of cutting-edge cloud solutions. We're hiring a Principal Cloud & AI Engineer to drive AWS/Azure strategy, lead migrations, and shape automation, CI/CD, and AI/ML adoption. Hands-on technical leadership with strong AWS expertise essential. The Role Lead large-scale cloud migrations (Windows to AWS, hybrid/on-prem integration) Design and optimise landing zones, CI/CD pipelines, Terraform IaC, GitOps Deliver AI/ML and Gen AI PoCs, leveraging cloud-native services Act as AWS technical authority, setting standards and guiding engineering teams Mentor engineers, foster a culture of continuous learning and innovation What You'll Bring Proven AWS expertise (Solutions Architect / DevOps Pro certified or willing to achieve) Strong hands-on background in cloud architecture and migrations Experience with Windows workloads, Workspaces, monitoring & security services Terraform, CI/CD, Git/GitOps skills Azure exposure desirable, AI/ML experience advantageous Excellent leadership and communication skills Why Apply? Salary up to £100,000 Remote role with direct impact on strategy and technical delivery with client visits where needed Opportunity to scale cloud operations and achieve AWS partner status