Business Analyst (Finance)Applylocations: UK - London ( St Botolph )time type: Full timeposted on: Posted Todayjob requisition id: 2026-445 Finance Business Analyst Assignment type: 6 month contract (outside IR35) We are looking for a Finance BA to support an International Cash and Treasury Management project. The Business Analyst will be responsible for all requirements, business process analysis and documentation and support change activities related to the Initiation phase of this project. Core deliverables Working with the PM and business SMEs to analyse processes, gather and refine requirements, and gain approval. Producing clear documentation such as process maps, data models, gap analyses, and training materials. Business Processes Full documentation of "as is" and "to be" process and data flows for all Treasury activities, validated and signed off by business stakeholders Lead the consolidation of all TMHCC international bank account feeds into the PS Treasury module for complete data accuracy and visibility Requirements Documentation Production of FSDs / Use Cases / User Stories as required Production of user story acceptance criteria Review of existing applications on the current landscape for potential quick, tactical solutions identified and implemented in parallel PeopleSoft, Pega, Anaplan and Bottomline (new module) Analyse automated actual cash reporting via bank statements - automatic transaction tagging (AI learning), overall visibility of cash positions Analyse the automation of cash forecasting including AI / Machine Learning capability where possible - Short- and Medium-Term Forecasts Produce gap analyses between a full treasury Solution versus systems already on our current landscape e.g. PeopleSoft, Pega / Pega Blueprint & Anaplan Additional requirements: Bank Mandate Management, Maximising income on excess funds, Bank account rationalization Creation and sign-off of non-functional requirements with solution architecture and the business Production of the following analytical outputs: Clear "As-Is" Treasury Process Pack + Bank statement processes + Forecasting processes (short & medium term) + Payment & collection processes (where relevant) + Process and data flow diagrams Bank Feed & Data Landscape Assessment + Bank account inventory + Gap Analysis Current Landscape Capability Review + Capability heatmap + List of tactical quick wins - ranked by effort vs impact Cash Reporting & Forecasting Gap Analysis + Documented current forecasting process + Accuracy analysis (if data available) + Manual effort quantification + Articulation of what PeopleSoft can / cannot do + Outline design (e.g. Tagging, Short Term Forecasting) Strategic Recommendation Paper + Current state maturity assessment + Cost-of-inefficiency estimate + Tactical improvement roadmap (6-12 months) + Recommendation for current landscape system or RFP Solution Design Collaboration Work with Solution Architecture on the solution design with specific focus on how business requirements trace to the elements of the solution design. Communicate the solution design to the business, achieve consensus and agreement on the implementation plan. Requirements traceability matrix created with solution architecture against the solution design. Change Management support: Participation and leading (where appropriate) in working groups, presenting items relating to requirements to the team. Leading the facilitation of workshops Owning project communications related to BA activities to keep relevant stakeholders informed Completion of change impact assessments, specifically for the organisation, process, and people to understand areas for implementation focus Working with the business, helping staff adapt to the new processes or systems (ensuring a smooth rollout) Leading training activity through workshop facilitation, show and tells, creation of training material and Standard Operating Procedures. Delivery and agreement of training material with key business stakeholders Contribute and help execute the communication plan, owned by the Project Manager. Acting as a liaison, translating business needs into technical specifications and vice-versa. Early Testing support Responsible for authoring testing scenarios that are an accurate and specific representation of the business requirements, with traceability.Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We're always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.
13/07/2026
Full time
Business Analyst (Finance)Applylocations: UK - London ( St Botolph )time type: Full timeposted on: Posted Todayjob requisition id: 2026-445 Finance Business Analyst Assignment type: 6 month contract (outside IR35) We are looking for a Finance BA to support an International Cash and Treasury Management project. The Business Analyst will be responsible for all requirements, business process analysis and documentation and support change activities related to the Initiation phase of this project. Core deliverables Working with the PM and business SMEs to analyse processes, gather and refine requirements, and gain approval. Producing clear documentation such as process maps, data models, gap analyses, and training materials. Business Processes Full documentation of "as is" and "to be" process and data flows for all Treasury activities, validated and signed off by business stakeholders Lead the consolidation of all TMHCC international bank account feeds into the PS Treasury module for complete data accuracy and visibility Requirements Documentation Production of FSDs / Use Cases / User Stories as required Production of user story acceptance criteria Review of existing applications on the current landscape for potential quick, tactical solutions identified and implemented in parallel PeopleSoft, Pega, Anaplan and Bottomline (new module) Analyse automated actual cash reporting via bank statements - automatic transaction tagging (AI learning), overall visibility of cash positions Analyse the automation of cash forecasting including AI / Machine Learning capability where possible - Short- and Medium-Term Forecasts Produce gap analyses between a full treasury Solution versus systems already on our current landscape e.g. PeopleSoft, Pega / Pega Blueprint & Anaplan Additional requirements: Bank Mandate Management, Maximising income on excess funds, Bank account rationalization Creation and sign-off of non-functional requirements with solution architecture and the business Production of the following analytical outputs: Clear "As-Is" Treasury Process Pack + Bank statement processes + Forecasting processes (short & medium term) + Payment & collection processes (where relevant) + Process and data flow diagrams Bank Feed & Data Landscape Assessment + Bank account inventory + Gap Analysis Current Landscape Capability Review + Capability heatmap + List of tactical quick wins - ranked by effort vs impact Cash Reporting & Forecasting Gap Analysis + Documented current forecasting process + Accuracy analysis (if data available) + Manual effort quantification + Articulation of what PeopleSoft can / cannot do + Outline design (e.g. Tagging, Short Term Forecasting) Strategic Recommendation Paper + Current state maturity assessment + Cost-of-inefficiency estimate + Tactical improvement roadmap (6-12 months) + Recommendation for current landscape system or RFP Solution Design Collaboration Work with Solution Architecture on the solution design with specific focus on how business requirements trace to the elements of the solution design. Communicate the solution design to the business, achieve consensus and agreement on the implementation plan. Requirements traceability matrix created with solution architecture against the solution design. Change Management support: Participation and leading (where appropriate) in working groups, presenting items relating to requirements to the team. Leading the facilitation of workshops Owning project communications related to BA activities to keep relevant stakeholders informed Completion of change impact assessments, specifically for the organisation, process, and people to understand areas for implementation focus Working with the business, helping staff adapt to the new processes or systems (ensuring a smooth rollout) Leading training activity through workshop facilitation, show and tells, creation of training material and Standard Operating Procedures. Delivery and agreement of training material with key business stakeholders Contribute and help execute the communication plan, owned by the Project Manager. Acting as a liaison, translating business needs into technical specifications and vice-versa. Early Testing support Responsible for authoring testing scenarios that are an accurate and specific representation of the business requirements, with traceability.Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We're always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.
DevOps, AI and Automation EngineerApplylocations: UK - London ( St Botolph )time type: Full timeposted on: Posted Todayjob requisition id: 2026-567Engagement: DevOps, AI and Automation EngineerEngagement Type: Outside IR35 ContractDuration: 6 months Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC are one of the world's leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients.This assignment is to deliver a defined AI-enabled DevOps and automation capability for TMHCC, including CI/CD patterns, platform automation, operational tooling, Infrastructure-as-Code standards, documentation, and deliver a structured knowledge transfer, including documentation, to support scalable adoption of AI-enabled engineering practices. Deliverables Deliver scalable CI/CD patterns and deployment processes for AI-enabled platforms and services. Integrate Azure AI Foundry and approved AI services into enterprise deployment workflows and operational processes. Identify tooling, controls, deployment patterns, and operational requirements required to integrate AI services into enterprise CI/CD pipelines. Provide structured knowledge transfer and operational handover of AI deployments to TMHCCI DevOps and Engineering teams. Deliver agreed outcomes in line with defined milestones, providing concise progress reporting against deliverables, risks, and key decisions. Identify and contribute to delivering targeted improvements to the SDLC leveraging AI capabilities, with demonstrable impact on efficiency, quality, or speed of delivery Technologies CI/CD & DevSecOps: Azure DevOps, GitHub Actions, CheckMarx, JFrog Artifactory, Octopus Deploy Infrastructure & Automation: Terraform, Ansible Containers & Platforms: Docker, Kubernetes, Rancher, Azure, Windows, Linux Observability: Datadog, Grafana, Prometheus, OpenTelemetry AI Enablement: Azure AI Foundry, Model Context Protocol (MCP) Expected Outcomes Establish scalable and secure CI/CD processes for AI-enabled platforms and services. Improve automation, deployment consistency, and operational reliability. Deliver reusable engineering standards and Infrastructure-as-Code patterns. Improve observability, operational visibility, and deployment governance. Enable long-term adoption through documentation, structured knowledge transfer, and operational maturity across TMHCC engineering teams.Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We're always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.
13/07/2026
Full time
DevOps, AI and Automation EngineerApplylocations: UK - London ( St Botolph )time type: Full timeposted on: Posted Todayjob requisition id: 2026-567Engagement: DevOps, AI and Automation EngineerEngagement Type: Outside IR35 ContractDuration: 6 months Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC are one of the world's leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients.This assignment is to deliver a defined AI-enabled DevOps and automation capability for TMHCC, including CI/CD patterns, platform automation, operational tooling, Infrastructure-as-Code standards, documentation, and deliver a structured knowledge transfer, including documentation, to support scalable adoption of AI-enabled engineering practices. Deliverables Deliver scalable CI/CD patterns and deployment processes for AI-enabled platforms and services. Integrate Azure AI Foundry and approved AI services into enterprise deployment workflows and operational processes. Identify tooling, controls, deployment patterns, and operational requirements required to integrate AI services into enterprise CI/CD pipelines. Provide structured knowledge transfer and operational handover of AI deployments to TMHCCI DevOps and Engineering teams. Deliver agreed outcomes in line with defined milestones, providing concise progress reporting against deliverables, risks, and key decisions. Identify and contribute to delivering targeted improvements to the SDLC leveraging AI capabilities, with demonstrable impact on efficiency, quality, or speed of delivery Technologies CI/CD & DevSecOps: Azure DevOps, GitHub Actions, CheckMarx, JFrog Artifactory, Octopus Deploy Infrastructure & Automation: Terraform, Ansible Containers & Platforms: Docker, Kubernetes, Rancher, Azure, Windows, Linux Observability: Datadog, Grafana, Prometheus, OpenTelemetry AI Enablement: Azure AI Foundry, Model Context Protocol (MCP) Expected Outcomes Establish scalable and secure CI/CD processes for AI-enabled platforms and services. Improve automation, deployment consistency, and operational reliability. Deliver reusable engineering standards and Infrastructure-as-Code patterns. Improve observability, operational visibility, and deployment governance. Enable long-term adoption through documentation, structured knowledge transfer, and operational maturity across TMHCC engineering teams.Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We're always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.
Senior AI EngineerApplylocations: UK - London ( St Botolph )time type: Full timeposted on: Posted Todayjob requisition id: 2026-547 Senior AI Engineer Assignment type: 6 month contract (outside IR35) TMHCC is seeking a Senior AI Engineer to support the build-out of our AI Ops capability and delivery of strategic AI transformation initiatives across insurance operations, including Policy Revamp and FNOL (First Notice of Loss).The role will focus on designing and implementing enterprise-grade Agentic AI solutions using Azure AI Foundry, Python, Azure Functions, and modern cloud-native engineering practices.This is a hands-on engineering role requiring strong experience in AI workflow orchestration, secure Azure architecture, API integration, and scalable AI solution delivery. Key Responsibilities Design and develop Agentic AI solutions using Azure AI Foundry and Azure OpenAI Build AI orchestration workflows using Python and Azure Durable Functions Develop document-processing and AI-driven automation solutions for insurance workflows Implement secure Azure architectures using Private Endpoints and enterprise networking standards Build and maintain Azure Function Apps and supporting backend services Develop integrations with enterprise systems and external APIs Establish and maintain CI/CD pipelines using Azure DevOps Manage source control, branching strategy, and code quality standards using GitHub Collaborate with architects, business stakeholders, and delivery teams Produce technical documentation and support knowledge transfer activities Contribute to AI engineering standards, reusable frameworks, and best practices Required Skills & Experience Essential Strong Python development experience Experience with Azure AI Foundry / Azure OpenAI Experience building AI agent or LLM-based workflows Experience with Azure Functions and Durable Functions Experience with REST APIs and asynchronous workflow orchestration Strong Azure cloud engineering experience Experience implementing secure cloud solutions using Private Endpoints Experience with CI/CD pipelines using Azure DevOps Strong GitHub and version control practices Experience with document processing, OCR, or AI extraction workflows Strong understanding of scalable and resilient solution design Desirable Experience with Agentic AI frameworks Experience with AI orchestration patterns Knowledge of vector search / Azure AI Search Experience with insurance domain workflows (FNOL, Policy Admin, Claims) Experience with monitoring and observability tooling Exposure to Pega platform integration Experience mentoring junior engineers or graduate trainees Technical Stack Python Azure AI Foundry Azure OpenAI Azure Functions / Durable Functions Azure Storage / Cosmos DB Azure DevOps GitHub REST APIs OCR / Document Intelligence AI Agent orchestration patterns Key Deliverables AI-driven Policy Revamp solution FNOL AI workflow implementation Secure Azure AI platform setup AI orchestration services and reusable frameworks CI/CD and deployment pipelines Technical documentation and knowledge transferYour success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We're always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.
10/07/2026
Full time
Senior AI EngineerApplylocations: UK - London ( St Botolph )time type: Full timeposted on: Posted Todayjob requisition id: 2026-547 Senior AI Engineer Assignment type: 6 month contract (outside IR35) TMHCC is seeking a Senior AI Engineer to support the build-out of our AI Ops capability and delivery of strategic AI transformation initiatives across insurance operations, including Policy Revamp and FNOL (First Notice of Loss).The role will focus on designing and implementing enterprise-grade Agentic AI solutions using Azure AI Foundry, Python, Azure Functions, and modern cloud-native engineering practices.This is a hands-on engineering role requiring strong experience in AI workflow orchestration, secure Azure architecture, API integration, and scalable AI solution delivery. Key Responsibilities Design and develop Agentic AI solutions using Azure AI Foundry and Azure OpenAI Build AI orchestration workflows using Python and Azure Durable Functions Develop document-processing and AI-driven automation solutions for insurance workflows Implement secure Azure architectures using Private Endpoints and enterprise networking standards Build and maintain Azure Function Apps and supporting backend services Develop integrations with enterprise systems and external APIs Establish and maintain CI/CD pipelines using Azure DevOps Manage source control, branching strategy, and code quality standards using GitHub Collaborate with architects, business stakeholders, and delivery teams Produce technical documentation and support knowledge transfer activities Contribute to AI engineering standards, reusable frameworks, and best practices Required Skills & Experience Essential Strong Python development experience Experience with Azure AI Foundry / Azure OpenAI Experience building AI agent or LLM-based workflows Experience with Azure Functions and Durable Functions Experience with REST APIs and asynchronous workflow orchestration Strong Azure cloud engineering experience Experience implementing secure cloud solutions using Private Endpoints Experience with CI/CD pipelines using Azure DevOps Strong GitHub and version control practices Experience with document processing, OCR, or AI extraction workflows Strong understanding of scalable and resilient solution design Desirable Experience with Agentic AI frameworks Experience with AI orchestration patterns Knowledge of vector search / Azure AI Search Experience with insurance domain workflows (FNOL, Policy Admin, Claims) Experience with monitoring and observability tooling Exposure to Pega platform integration Experience mentoring junior engineers or graduate trainees Technical Stack Python Azure AI Foundry Azure OpenAI Azure Functions / Durable Functions Azure Storage / Cosmos DB Azure DevOps GitHub REST APIs OCR / Document Intelligence AI Agent orchestration patterns Key Deliverables AI-driven Policy Revamp solution FNOL AI workflow implementation Secure Azure AI platform setup AI orchestration services and reusable frameworks CI/CD and deployment pipelines Technical documentation and knowledge transferYour success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We're always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.
Tokio Marine HCC is hiring a Senior AI Engineer for a 6-month contract to build and support AI Ops capabilities across insurance operations. The role emphasizes designing enterprise-grade AI solutions with Azure AI Foundry and Python. The ideal candidate will have strong experience in Python, Azure Functions, API integrations, and scalable AI solutions. Key responsibilities include developing AI workflows and implementing secure Azure architectures.
10/07/2026
Full time
Tokio Marine HCC is hiring a Senior AI Engineer for a 6-month contract to build and support AI Ops capabilities across insurance operations. The role emphasizes designing enterprise-grade AI solutions with Azure AI Foundry and Python. The ideal candidate will have strong experience in Python, Azure Functions, API integrations, and scalable AI solutions. Key responsibilities include developing AI workflows and implementing secure Azure architectures.
Tokio Marine HCC seeks an Enterprise Architect in London to define and realize business ambitions. The ideal candidate will bridge technology and business, ensuring optimization of architecture while collaborating with stakeholders. Responsibilities include overseeing architecture across multiple business lines and promoting governance. Candidates need strong industry experience combined with methodologies like TOGAF.
09/07/2026
Full time
Tokio Marine HCC seeks an Enterprise Architect in London to define and realize business ambitions. The ideal candidate will bridge technology and business, ensuring optimization of architecture while collaborating with stakeholders. Responsibilities include overseeing architecture across multiple business lines and promoting governance. Candidates need strong industry experience combined with methodologies like TOGAF.
Enterprise ArchitectApplylocations: UK - London ( St Botolph )time type: Full timeposted on: Posted Todayjob requisition id: 2026-661Job Title: Enterprise ArchitectReporting to: Chief ArchitectDirect Reports: NonePosition Type: Permanent, full timeHybrid, minimum 3 days in the office per weekOverview: Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC is one of the world's leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, along with a desire to grow and provide creative and innovative solutions to our clients.About OperationsOperations sits at the heart of TMHCC, we ensure the smooth running of all business processes - from policy administration and claims handling to data, technology, and delivery. We focus on driving efficiency which enables our teams across the business to deliver exceptional results every day. Our value statement: Ops makes it happen.Operations is made up of 7 functions, this role sits within: ArchitectureThe enterprise-wide Architecture team is here to help TMHCC develop in a way that is sustainable, efficient and effective in delivering the desired business strategy. We do this by collaborating with our business stakeholders to produce solutions and roadmaps that maximise the value from investments in Tech, Data and Capabilities.Job Purpose:The Enterprise Architect is a senior and pivotal role, vital to enabling TMHCC International define, frame and realise our business ambitions.You will work with senior business stakeholders, colleagues in Business Architecture and Solution Architecture to provide oversight across the full change portfolio and the complete end to end TMHCC estate. You will bring together Business Capability, Technology, Digital, Data and Applications into a clear picture of how our business and IT work together to achieve business outcomes, add value to our organisation and how the work can be structured and sequenced to execute our strategy.In addition to your technical and architectural acumen, you will develop a deep understanding of all our business lines. Combining this knowledge with your own experience to provide advice and guidance as required to support decision makers.You will shape and own the end-to-end architecture for the International division and make sure it is holistically assessed, designed, optimised, governed whilst also working as part of the TMHCC Enterprise Architecture at group level to ensure alignment with corporate policies, strategy and direction to maximise the effectiveness of our investments.Key Responsibilities: Combining technology expertise, commercial understanding, business context and clear communication to drive engagement and sponsorship for the delivery of Architecture services to the enterprise. Developing a complete picture of business and technology architecture, working with the product owners and domain experts to align high level requirements with the architecture approach, promoting use of existing capability as well as helping to define the art of the possible from an understanding of the broader market. Support the optimisation of delivery through a broad understanding of the wider portfolio demand. Working with architecture counterparts to identify opportunities and propose solutions that deliver to business needs and progress the delivery of our strategic target state. Developing and evolving the E2E architecture and roadmaps across the businesses in alignment with emerging business needs, broader associated principles, patterns and roadmaps for the product space and the enterprise. Providing and supporting governance and assurance across projects and product lines to ensure design alignment with the strategy, avoidance and reduction of technical debt and an optimal outcome across business and technology needs. Evaluate emerging technologies and provide guidance on adoption to meet future business needs. Development and maintenance of the E2E architecture across 12 business lines and central functions, aligned with Line of Business requirements, the broader Enterprise Architecture and business strategy. Ensure the stated business outcomes and needs of the business lines and functions are understood, accurately represented in the E2E framework and aligned where possible to change initiatives and delivery plans. Proactively collaborate with key business stakeholders to develop and evolve the E2E capability needs and priorities. Support strategic decision making through the development of impact assessments ensuring that they are complete and covering all technical and business change, including cross-functional domains (e.g. data & information, integration, security, infrastructure) so that decisions are well informed and within investment envelope and benefit realisation. Work with the Architecture and Design community to ensure that the changes and projects are aligned to the agreed boundaries of common domains to avoid technical debt and bespoke solutions (e.g. Integration, Finance, Reporting etc.) Establish and maintain a repository of architecture documentation and best practices. Ensure that architectural standards, best-practices, patterns, and non-functional considerations are applied. Be the voice of reason to balance speed & agility with quality & reliability underpinning longer term commercial outcomes rather than short term expediency across all business distribution. Capture and manage exceptions and waivers to architecture standards and plans where required for commercial expediency ensuring there is a longer-term plan and agreement of where and how to address the technical debt. Work with the wider architecture community to define standards, patterns, and other architectural artefacts that guide the implementation of the Architecture for Digital Engage with, and manage relationships with, technology vendors to ensure the optimal outcome for TMHCC Lead, develop and mentor mixed teams to share knowledge, approaches and ways of working to achieve our goalsSkills and Experience Specification: Experience in corporate & speciality insurance is desirable Demonstrable business acumen is essential - evidence of challenging stakeholder requirements and proposing alternative solutions to drive long term value You should be well versed in in the practical interpretation and implementation of Enterprise Architect methodologies (i.e., TOGAF, COBIT). Skilled at structured problem solving, not intimidated by large and complex problems, but able to analyse, breaking them down and solving piece by piece while keeping sight of the overall 'big picture'. Ultimately being able to communicate rationally to non-technical stakeholders the path to the solution. Experience in the definition and implementation of strategic change initiatives - assuring designs and maintaining progress towards our target state. Experience in Solution governance, assurance and control with change or project environments. TOGAF9.x+ certification an advantage. Experience of architecting solutions in collaboration with self-organising agile teams not under direct line management. Familiarity with a variety of Agile delivery frameworks e.g., Scrum, Kanban, DSDM. Experience in modern service based, cloud first Insurance organisations. What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals.The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies. success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We're always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.
09/07/2026
Full time
Enterprise ArchitectApplylocations: UK - London ( St Botolph )time type: Full timeposted on: Posted Todayjob requisition id: 2026-661Job Title: Enterprise ArchitectReporting to: Chief ArchitectDirect Reports: NonePosition Type: Permanent, full timeHybrid, minimum 3 days in the office per weekOverview: Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC is one of the world's leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, along with a desire to grow and provide creative and innovative solutions to our clients.About OperationsOperations sits at the heart of TMHCC, we ensure the smooth running of all business processes - from policy administration and claims handling to data, technology, and delivery. We focus on driving efficiency which enables our teams across the business to deliver exceptional results every day. Our value statement: Ops makes it happen.Operations is made up of 7 functions, this role sits within: ArchitectureThe enterprise-wide Architecture team is here to help TMHCC develop in a way that is sustainable, efficient and effective in delivering the desired business strategy. We do this by collaborating with our business stakeholders to produce solutions and roadmaps that maximise the value from investments in Tech, Data and Capabilities.Job Purpose:The Enterprise Architect is a senior and pivotal role, vital to enabling TMHCC International define, frame and realise our business ambitions.You will work with senior business stakeholders, colleagues in Business Architecture and Solution Architecture to provide oversight across the full change portfolio and the complete end to end TMHCC estate. You will bring together Business Capability, Technology, Digital, Data and Applications into a clear picture of how our business and IT work together to achieve business outcomes, add value to our organisation and how the work can be structured and sequenced to execute our strategy.In addition to your technical and architectural acumen, you will develop a deep understanding of all our business lines. Combining this knowledge with your own experience to provide advice and guidance as required to support decision makers.You will shape and own the end-to-end architecture for the International division and make sure it is holistically assessed, designed, optimised, governed whilst also working as part of the TMHCC Enterprise Architecture at group level to ensure alignment with corporate policies, strategy and direction to maximise the effectiveness of our investments.Key Responsibilities: Combining technology expertise, commercial understanding, business context and clear communication to drive engagement and sponsorship for the delivery of Architecture services to the enterprise. Developing a complete picture of business and technology architecture, working with the product owners and domain experts to align high level requirements with the architecture approach, promoting use of existing capability as well as helping to define the art of the possible from an understanding of the broader market. Support the optimisation of delivery through a broad understanding of the wider portfolio demand. Working with architecture counterparts to identify opportunities and propose solutions that deliver to business needs and progress the delivery of our strategic target state. Developing and evolving the E2E architecture and roadmaps across the businesses in alignment with emerging business needs, broader associated principles, patterns and roadmaps for the product space and the enterprise. Providing and supporting governance and assurance across projects and product lines to ensure design alignment with the strategy, avoidance and reduction of technical debt and an optimal outcome across business and technology needs. Evaluate emerging technologies and provide guidance on adoption to meet future business needs. Development and maintenance of the E2E architecture across 12 business lines and central functions, aligned with Line of Business requirements, the broader Enterprise Architecture and business strategy. Ensure the stated business outcomes and needs of the business lines and functions are understood, accurately represented in the E2E framework and aligned where possible to change initiatives and delivery plans. Proactively collaborate with key business stakeholders to develop and evolve the E2E capability needs and priorities. Support strategic decision making through the development of impact assessments ensuring that they are complete and covering all technical and business change, including cross-functional domains (e.g. data & information, integration, security, infrastructure) so that decisions are well informed and within investment envelope and benefit realisation. Work with the Architecture and Design community to ensure that the changes and projects are aligned to the agreed boundaries of common domains to avoid technical debt and bespoke solutions (e.g. Integration, Finance, Reporting etc.) Establish and maintain a repository of architecture documentation and best practices. Ensure that architectural standards, best-practices, patterns, and non-functional considerations are applied. Be the voice of reason to balance speed & agility with quality & reliability underpinning longer term commercial outcomes rather than short term expediency across all business distribution. Capture and manage exceptions and waivers to architecture standards and plans where required for commercial expediency ensuring there is a longer-term plan and agreement of where and how to address the technical debt. Work with the wider architecture community to define standards, patterns, and other architectural artefacts that guide the implementation of the Architecture for Digital Engage with, and manage relationships with, technology vendors to ensure the optimal outcome for TMHCC Lead, develop and mentor mixed teams to share knowledge, approaches and ways of working to achieve our goalsSkills and Experience Specification: Experience in corporate & speciality insurance is desirable Demonstrable business acumen is essential - evidence of challenging stakeholder requirements and proposing alternative solutions to drive long term value You should be well versed in in the practical interpretation and implementation of Enterprise Architect methodologies (i.e., TOGAF, COBIT). Skilled at structured problem solving, not intimidated by large and complex problems, but able to analyse, breaking them down and solving piece by piece while keeping sight of the overall 'big picture'. Ultimately being able to communicate rationally to non-technical stakeholders the path to the solution. Experience in the definition and implementation of strategic change initiatives - assuring designs and maintaining progress towards our target state. Experience in Solution governance, assurance and control with change or project environments. TOGAF9.x+ certification an advantage. Experience of architecting solutions in collaboration with self-organising agile teams not under direct line management. Familiarity with a variety of Agile delivery frameworks e.g., Scrum, Kanban, DSDM. Experience in modern service based, cloud first Insurance organisations. What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals.The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies. success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We're always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.
Tokio Marine HCC is seeking an experienced Identity Systems Engineer with extensive expertise in CyberArk and Identity and Access Management. This hybrid role based in London will involve designing and maintaining privileged access management solutions across multiple platforms, including Entra ID and Active Directory. Ideal candidates will have significant knowledge in IAM concepts and leadership skills in integrating Cloud and on-premise solutions. Join a leading specialty insurance group and contribute to our commitment to innovation and customer service.
02/07/2026
Full time
Tokio Marine HCC is seeking an experienced Identity Systems Engineer with extensive expertise in CyberArk and Identity and Access Management. This hybrid role based in London will involve designing and maintaining privileged access management solutions across multiple platforms, including Entra ID and Active Directory. Ideal candidates will have significant knowledge in IAM concepts and leadership skills in integrating Cloud and on-premise solutions. Join a leading specialty insurance group and contribute to our commitment to innovation and customer service.
Identity Systems Engineer (CyberArk) page is loaded Identity Systems Engineer (CyberArk)locations: UK - London ( St Botolph )time type: Full timeposted on: Posted Yesterdayjob requisition id: 2026-359Job Title: Identity Systems EngineerReporting to: Manager, Identity and Access ManagementPosition Type: Permanent, 35 hours per weekHybridOverview: Why Standing still is not an option in the current world of Insurance. TMHCC are one of the world's leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients.Job Purpose:The Infrastructure Collaboration Engineering team is seeking a highly experienced Senior Identity & Privileged Access Management (PAM) Engineer with expertise in enterprise Identity and Access Management, with primary specialization in CyberArk.This role will serve as the technical lead and subject matter expert for Privileged Access Management (PAM), responsible for designing, architecting, implementing, operating, and maintaining CyberArk solutions integrated across Entra ID, Active Directory, and Okta environments.The ideal candidate will possess deep end-to-end identity expertise while maintaining advanced hands-on skills in CyberArk PAS, Privilege Cloud, EPM, Secrets Manager, and identity governance integration patterns.Key Responsibilities:CyberArk (Primary Skillset - Privileged Access Management)• Proven expert knowledge of CyberArk Privilege Access Security (PAS) and/or Privilege Cloud architecture, deployment, and administration • Design, implement, and maintain CyberArk Vault, CPM (Central Policy Manager), PSM (Privileged Session Manager), and PTA (Privilege Threat Analytics) • Manage safes, platforms, account onboarding, credential rotation policies, and access controls • Implement Just-in-Time (JIT) privileged access models integrated with Entra PIM and AD tiering • Secure and rotate domain admin, enterprise admin, service accounts, application accounts, SSH keys, and cloud credentials • Integrate CyberArk with Entra ID, Active Directory, and Okta for authentication and authorization workflows • Deploy and manage CyberArk Endpoint Privilege Manager (EPM) for least privilege enforcement • Implement CyberArk Secrets Manager / Conjur for DevOps and Kubernetes environments • Develop automation using REST APIs, PowerShell, and CyberArk tools • Design CyberArk disaster recovery and vault backup strategies • Integrate CyberArk logs with SIEM platforms and support audit/compliance requirements • Maintain alignment with Zero Trust security architecture principles • Stay current on CyberArk roadmap, new features, and evolving PAM security threats Entra • Proven expert knowledge of Azure Entra ID capabilities such as Conditional Access Policies, Privileged Identity Manager and Application Registrations, integrated with CyberArk privileged access controls • Strong understanding of PIM and the assignment of roles / IAM permissions on Management Groups, Subscriptions and Resources, aligned with Just-in-Time access principles • Azure Infrastructure Management to include user accounts, groups, conditional policies, Intune management, mobile device management, and endpoint security • Strong understanding of App registration, Enterprise Apps, SPN's and managed identities with the understanding of least privileged administration when it comes to MS Graph API allocation of permissions and secure credential storage in CyberArk • Strong understanding of multifactor authentication, SSPR and WHfB, ensuring secure privileged authentication workflows • Strong PowerShell scripting Skills, automation, and scheduling skills when working with data in Azure and integrating with CyberArk APIs • Good understanding of Intune polices management and autopilot • An individual that stays abreast of the latest Entra ID features, best practices, and security trends, and make recommendations for continuous improvement Active Directory • Strong background in Active Directory covering domains that span geo locations with numerous DCs and a user base of 5000+ • Strong understanding of DNS and GPOs, user object and OU administration • Solid understanding of Microsoft Tiering, IAM, and PAM concepts with CyberArk vaulting integration for Tier 0 accounts • Strong knowledge of server operating systems from Windows 2016 to Windows 2025 • Strong understanding of the FSMO roles when it comes to maintaining the security and the integrity of the domain • Strong understanding of the delegation of permissions across the domain OU structure aligned with least privilege principles • Strong PowerShell scripting skills, automation, and scheduling skills including AD account onboarding into CyberArk • Solid understanding of the recovery steps needed to recover a domain in the event of a disaster OKTA • Able to demonstrate a strong understanding of IAM concepts, including identity federation, SSO, SAML, OAuth, OIDC, MFA, role-based access control (RBAC), and least privilege principles, integrated with CyberArk privileged authentication workflows • Able to provide Okta subject matter expertise to a variety of program stakeholders on application integration, IAM functionality, and Okta's feature roadmap • Capable of designing and implementing Okta platform configurations to align with overall solution architecture and customer requirements while integrating CyberArk for privileged user authentication • Willing to collaborate with Solution Architects, other solution component SMEs and stakeholders to develop and refine solution requirements, ensuring secure and efficient access for on-premises and cloud-based applications and resources • Able to drive and support customer application integrations into Okta-based IAM solutions and align privileged access controls through CyberArk • Troubleshoot and resolve technical issues before, during and after application integration Skills and Experience Specification: Competencies Planning • Follow work plans, established timelines, and predefined goals for assigned work.• Meet commitments on deadlines. Communication • Communicate activities, results, and observations with employees and management as appropriate. Cost Management • Identify areas for improvement in existing business practices.• Perform work thoroughly in a cost-efficient manner and at a high productivity level. Business Controls and Policies • Comply with all corporate policies and procedures.• Report any breakdowns in controls to management.• Conduct all activities in a safe manner. People Management • No people management responsibility. Other • Excellent troubleshooting, architectural, and documentation skills• Knowledge and experience with Rubrik advantageous.• Microsoft, Azure or Okta certification are highly beneficial.Tokio Marine HCC is a leading specialty insurance group with offices in the United States, the United Kingdom, Europe, and other locations. With the strength and stability that comes from being a member of the Tokio Marine group, and more than forty years of growth, profitability, and stability, we offer important insurance products that most people do not even know exist.The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies.
02/07/2026
Full time
Identity Systems Engineer (CyberArk) page is loaded Identity Systems Engineer (CyberArk)locations: UK - London ( St Botolph )time type: Full timeposted on: Posted Yesterdayjob requisition id: 2026-359Job Title: Identity Systems EngineerReporting to: Manager, Identity and Access ManagementPosition Type: Permanent, 35 hours per weekHybridOverview: Why Standing still is not an option in the current world of Insurance. TMHCC are one of the world's leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients.Job Purpose:The Infrastructure Collaboration Engineering team is seeking a highly experienced Senior Identity & Privileged Access Management (PAM) Engineer with expertise in enterprise Identity and Access Management, with primary specialization in CyberArk.This role will serve as the technical lead and subject matter expert for Privileged Access Management (PAM), responsible for designing, architecting, implementing, operating, and maintaining CyberArk solutions integrated across Entra ID, Active Directory, and Okta environments.The ideal candidate will possess deep end-to-end identity expertise while maintaining advanced hands-on skills in CyberArk PAS, Privilege Cloud, EPM, Secrets Manager, and identity governance integration patterns.Key Responsibilities:CyberArk (Primary Skillset - Privileged Access Management)• Proven expert knowledge of CyberArk Privilege Access Security (PAS) and/or Privilege Cloud architecture, deployment, and administration • Design, implement, and maintain CyberArk Vault, CPM (Central Policy Manager), PSM (Privileged Session Manager), and PTA (Privilege Threat Analytics) • Manage safes, platforms, account onboarding, credential rotation policies, and access controls • Implement Just-in-Time (JIT) privileged access models integrated with Entra PIM and AD tiering • Secure and rotate domain admin, enterprise admin, service accounts, application accounts, SSH keys, and cloud credentials • Integrate CyberArk with Entra ID, Active Directory, and Okta for authentication and authorization workflows • Deploy and manage CyberArk Endpoint Privilege Manager (EPM) for least privilege enforcement • Implement CyberArk Secrets Manager / Conjur for DevOps and Kubernetes environments • Develop automation using REST APIs, PowerShell, and CyberArk tools • Design CyberArk disaster recovery and vault backup strategies • Integrate CyberArk logs with SIEM platforms and support audit/compliance requirements • Maintain alignment with Zero Trust security architecture principles • Stay current on CyberArk roadmap, new features, and evolving PAM security threats Entra • Proven expert knowledge of Azure Entra ID capabilities such as Conditional Access Policies, Privileged Identity Manager and Application Registrations, integrated with CyberArk privileged access controls • Strong understanding of PIM and the assignment of roles / IAM permissions on Management Groups, Subscriptions and Resources, aligned with Just-in-Time access principles • Azure Infrastructure Management to include user accounts, groups, conditional policies, Intune management, mobile device management, and endpoint security • Strong understanding of App registration, Enterprise Apps, SPN's and managed identities with the understanding of least privileged administration when it comes to MS Graph API allocation of permissions and secure credential storage in CyberArk • Strong understanding of multifactor authentication, SSPR and WHfB, ensuring secure privileged authentication workflows • Strong PowerShell scripting Skills, automation, and scheduling skills when working with data in Azure and integrating with CyberArk APIs • Good understanding of Intune polices management and autopilot • An individual that stays abreast of the latest Entra ID features, best practices, and security trends, and make recommendations for continuous improvement Active Directory • Strong background in Active Directory covering domains that span geo locations with numerous DCs and a user base of 5000+ • Strong understanding of DNS and GPOs, user object and OU administration • Solid understanding of Microsoft Tiering, IAM, and PAM concepts with CyberArk vaulting integration for Tier 0 accounts • Strong knowledge of server operating systems from Windows 2016 to Windows 2025 • Strong understanding of the FSMO roles when it comes to maintaining the security and the integrity of the domain • Strong understanding of the delegation of permissions across the domain OU structure aligned with least privilege principles • Strong PowerShell scripting skills, automation, and scheduling skills including AD account onboarding into CyberArk • Solid understanding of the recovery steps needed to recover a domain in the event of a disaster OKTA • Able to demonstrate a strong understanding of IAM concepts, including identity federation, SSO, SAML, OAuth, OIDC, MFA, role-based access control (RBAC), and least privilege principles, integrated with CyberArk privileged authentication workflows • Able to provide Okta subject matter expertise to a variety of program stakeholders on application integration, IAM functionality, and Okta's feature roadmap • Capable of designing and implementing Okta platform configurations to align with overall solution architecture and customer requirements while integrating CyberArk for privileged user authentication • Willing to collaborate with Solution Architects, other solution component SMEs and stakeholders to develop and refine solution requirements, ensuring secure and efficient access for on-premises and cloud-based applications and resources • Able to drive and support customer application integrations into Okta-based IAM solutions and align privileged access controls through CyberArk • Troubleshoot and resolve technical issues before, during and after application integration Skills and Experience Specification: Competencies Planning • Follow work plans, established timelines, and predefined goals for assigned work.• Meet commitments on deadlines. Communication • Communicate activities, results, and observations with employees and management as appropriate. Cost Management • Identify areas for improvement in existing business practices.• Perform work thoroughly in a cost-efficient manner and at a high productivity level. Business Controls and Policies • Comply with all corporate policies and procedures.• Report any breakdowns in controls to management.• Conduct all activities in a safe manner. People Management • No people management responsibility. Other • Excellent troubleshooting, architectural, and documentation skills• Knowledge and experience with Rubrik advantageous.• Microsoft, Azure or Okta certification are highly beneficial.Tokio Marine HCC is a leading specialty insurance group with offices in the United States, the United Kingdom, Europe, and other locations. With the strength and stability that comes from being a member of the Tokio Marine group, and more than forty years of growth, profitability, and stability, we offer important insurance products that most people do not even know exist.The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies.
Tokio Marine HCC, a leading specialty insurance group, is seeking a Systems Engineer with expertise in M365, focusing on Exchange, OneDrive, and Teams. The role involves designing, implementing, and maintaining access management solutions, ensuring compliance with security protocols, and providing technical support. This permanent, full-time position offers a hybrid working model based in Greater London, requiring strong PowerShell and Azure Entra ID knowledge. Join a dynamic team committed to innovation and customer service.
28/06/2026
Full time
Tokio Marine HCC, a leading specialty insurance group, is seeking a Systems Engineer with expertise in M365, focusing on Exchange, OneDrive, and Teams. The role involves designing, implementing, and maintaining access management solutions, ensuring compliance with security protocols, and providing technical support. This permanent, full-time position offers a hybrid working model based in Greater London, requiring strong PowerShell and Azure Entra ID knowledge. Join a dynamic team committed to innovation and customer service.
Systems Engineer (Exchange) page is loaded Systems Engineer (Exchange)locations: UK - London ( St Botolph )time type: Full timeposted on: Posted Todayjob requisition id: 2026-395Job Title: Systems EngineerReporting to: Lead Systems EngineerPosition Type: Permanent, 35 hours per weekHybridOverview: Why Standing still is not an option in the current world of Insurance. TMHCC are one of the world's leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients.Job Purpose:The Infrastructure Collaboration Engineering team is looking to hire a technical person with expertise in M365, with a focus on Exchange, OneDrive, Teams and Entra ID. In this role, you will work as a technical lead and subject matter expert in designing, architecting, implementing, operating, and maintaining access management solutions using M365 and Entra ID.Key Responsibilities: Exchange Design, implement, and configure Exchange Online environments, including mailbox setup, migration from on-premises Exchange, and hybrid configurations. Manage user mailboxes, distribution groups, shared mailboxes, and resource mailboxes. Perform day-to-day administration using the Microsoft 365 admin center and PowerShell. Implement and manage security features such as anti-phishing, anti-spam, and malware protection. Ensure compliance with organizational policies and regulatory requirements using features like retention policies, eDiscovery, and data loss prevention (DLP). Monitor Exchange Online health and performance using tools like Microsoft 365 Service Health and Message Trace. Troubleshoot mail flow issues, connectivity problems, and resolve service incidents. Provide technical support to end-users for Exchange Online-related issues, including mailbox access, email delivery, and calendar synchronization. Educate users on best practices and new features. Plan and execute mailbox migrations from legacy systems (such as Exchange Server or other email platforms) to Exchange Online, ensuring minimal disruption and data integrity. Integrate Exchange Online with other Microsoft 365 services (such as Teams, SharePoint, and OneDrive) and third-party applications as required. Utilize PowerShell and other automation tools to streamline administrative tasks, generate reports, and enforce organizational policies. Stay updated with the latest Exchange Online features, best practices, and Microsoft roadmap changes. Proactively recommend and implement improvements to enhance service reliability and user experience. OneDrive Migrate legacy file storage systems to OneDrive for Business, ensuring data integrity and minimal downtime. Oversee storage quotas, user access, and sharing settings to maintain organizational standards. Implement and enforce security policies, including Data Loss Prevention (DLP), encryption, and access controls. Ensure compliance with industry regulations and internal governance standards for data storage and sharing. Monitor for and respond to security incidents related to OneDrive usage. Provide tier 2/3 support for OneDrive-related issues, coordinating with Microsoft support as necessary. Develop and deliver training materials, workshops, or webinars to promote OneDrive adoption. Integrate OneDrive with other M365 services (e.g., Teams, SharePoint) to streamline workflows. Leverage Power Automate or similar tools to automate routine tasks and processes related to file management. Collaborate with developers and IT teams to enable custom integrations as needed. MS Teams Plan, deploy, and configure Microsoft Teams environments according to business requirements, including tenant setup, policies, and integrations. Oversee day-to-day administration of Teams, managing users, groups, channels, and permissions. Monitor usage and maintain system health. Implement and manage security protocols, data governance, and compliance policies to protect organizational data and ensure regulatory adherence. Integrate Teams with other Microsoft 365 services (such as SharePoint, Exchange, OneDrive) and third-party applications to enhance collaboration and workflow automation. Provide technical support to end-users, resolve issues, and handle escalations related to Teams functionality, connectivity, and performance. Utilize reporting tools to monitor usage, analyze trends, and provide actionable insights for continuous improvement. Stay current with Microsoft Teams updates, new features, and best practices; implement changes and communicate impacts to stakeholders. Work closely with IT teams, business units, and external partners to align Teams capabilities with organizational goals and strategies. Maintain thorough documentation of configurations, procedures, troubleshooting steps, and change management activities. Entra ID Proven expert knowledge of Azure Entra ID capabilities such as Conditional Access Policies, Privileged Identity Manager and Application Registrations. Strong understanding of PIM and the assignment of roles / IAM permissions on Management Groups, Subscriptions and Resources, aligned with Just-in-Time access principles Azure Infrastructure Management to include user accounts, groups, conditional policies, Intune management, mobile device management, and endpoint security. Strong understanding of App registration, Enterprise Apps, SPN's and managed identities with the understanding of least privileged administration when it comes to MS Graph API allocation of permissions. Strong understanding of multifactor authentication, SSPR and WHfB, ensuring secure privileged authentication workflows Strong PowerShell scripting Skills, automation, and scheduling skills when working with data in Azure Good understanding of Intune polices management and autopilot. An individual that stays abreast of the latest Entra ID features, best practices, and security trends, and make recommendations for continuous improvement. Competencies Planning • Follow work plans, established timelines, and predefined goals for assigned work.• Meet commitments on deadlines. Communication • Communicate activities, results, and observations with employees and management as appropriate. Cost Management • Identify areas for improvement in existing business practices.• Perform work thoroughly in a cost-efficient manner and at a high productivity level. Business Controls and Policies • Comply with all corporate policies and procedures.• Report any breakdowns in controls to management.• Conduct all activities in a safe manner. People Management • No people management responsibility. Other • Having knowledge and experience with SharePoint is beneficial.• Demonstrating expertise and familiarity with Rubrik is an asset.• Microsoft and Azure certification are highly beneficial.Tokio Marine HCC is a leading specialty insurance group with offices in the United States, the United Kingdom, Europe, and other locations. With the strength and stability that comes from being a member of the Tokio Marine group, and more than forty years of growth, profitability, and stability, we offer important insurance products that most people do not even know exist.The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies.
28/06/2026
Full time
Systems Engineer (Exchange) page is loaded Systems Engineer (Exchange)locations: UK - London ( St Botolph )time type: Full timeposted on: Posted Todayjob requisition id: 2026-395Job Title: Systems EngineerReporting to: Lead Systems EngineerPosition Type: Permanent, 35 hours per weekHybridOverview: Why Standing still is not an option in the current world of Insurance. TMHCC are one of the world's leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients.Job Purpose:The Infrastructure Collaboration Engineering team is looking to hire a technical person with expertise in M365, with a focus on Exchange, OneDrive, Teams and Entra ID. In this role, you will work as a technical lead and subject matter expert in designing, architecting, implementing, operating, and maintaining access management solutions using M365 and Entra ID.Key Responsibilities: Exchange Design, implement, and configure Exchange Online environments, including mailbox setup, migration from on-premises Exchange, and hybrid configurations. Manage user mailboxes, distribution groups, shared mailboxes, and resource mailboxes. Perform day-to-day administration using the Microsoft 365 admin center and PowerShell. Implement and manage security features such as anti-phishing, anti-spam, and malware protection. Ensure compliance with organizational policies and regulatory requirements using features like retention policies, eDiscovery, and data loss prevention (DLP). Monitor Exchange Online health and performance using tools like Microsoft 365 Service Health and Message Trace. Troubleshoot mail flow issues, connectivity problems, and resolve service incidents. Provide technical support to end-users for Exchange Online-related issues, including mailbox access, email delivery, and calendar synchronization. Educate users on best practices and new features. Plan and execute mailbox migrations from legacy systems (such as Exchange Server or other email platforms) to Exchange Online, ensuring minimal disruption and data integrity. Integrate Exchange Online with other Microsoft 365 services (such as Teams, SharePoint, and OneDrive) and third-party applications as required. Utilize PowerShell and other automation tools to streamline administrative tasks, generate reports, and enforce organizational policies. Stay updated with the latest Exchange Online features, best practices, and Microsoft roadmap changes. Proactively recommend and implement improvements to enhance service reliability and user experience. OneDrive Migrate legacy file storage systems to OneDrive for Business, ensuring data integrity and minimal downtime. Oversee storage quotas, user access, and sharing settings to maintain organizational standards. Implement and enforce security policies, including Data Loss Prevention (DLP), encryption, and access controls. Ensure compliance with industry regulations and internal governance standards for data storage and sharing. Monitor for and respond to security incidents related to OneDrive usage. Provide tier 2/3 support for OneDrive-related issues, coordinating with Microsoft support as necessary. Develop and deliver training materials, workshops, or webinars to promote OneDrive adoption. Integrate OneDrive with other M365 services (e.g., Teams, SharePoint) to streamline workflows. Leverage Power Automate or similar tools to automate routine tasks and processes related to file management. Collaborate with developers and IT teams to enable custom integrations as needed. MS Teams Plan, deploy, and configure Microsoft Teams environments according to business requirements, including tenant setup, policies, and integrations. Oversee day-to-day administration of Teams, managing users, groups, channels, and permissions. Monitor usage and maintain system health. Implement and manage security protocols, data governance, and compliance policies to protect organizational data and ensure regulatory adherence. Integrate Teams with other Microsoft 365 services (such as SharePoint, Exchange, OneDrive) and third-party applications to enhance collaboration and workflow automation. Provide technical support to end-users, resolve issues, and handle escalations related to Teams functionality, connectivity, and performance. Utilize reporting tools to monitor usage, analyze trends, and provide actionable insights for continuous improvement. Stay current with Microsoft Teams updates, new features, and best practices; implement changes and communicate impacts to stakeholders. Work closely with IT teams, business units, and external partners to align Teams capabilities with organizational goals and strategies. Maintain thorough documentation of configurations, procedures, troubleshooting steps, and change management activities. Entra ID Proven expert knowledge of Azure Entra ID capabilities such as Conditional Access Policies, Privileged Identity Manager and Application Registrations. Strong understanding of PIM and the assignment of roles / IAM permissions on Management Groups, Subscriptions and Resources, aligned with Just-in-Time access principles Azure Infrastructure Management to include user accounts, groups, conditional policies, Intune management, mobile device management, and endpoint security. Strong understanding of App registration, Enterprise Apps, SPN's and managed identities with the understanding of least privileged administration when it comes to MS Graph API allocation of permissions. Strong understanding of multifactor authentication, SSPR and WHfB, ensuring secure privileged authentication workflows Strong PowerShell scripting Skills, automation, and scheduling skills when working with data in Azure Good understanding of Intune polices management and autopilot. An individual that stays abreast of the latest Entra ID features, best practices, and security trends, and make recommendations for continuous improvement. Competencies Planning • Follow work plans, established timelines, and predefined goals for assigned work.• Meet commitments on deadlines. Communication • Communicate activities, results, and observations with employees and management as appropriate. Cost Management • Identify areas for improvement in existing business practices.• Perform work thoroughly in a cost-efficient manner and at a high productivity level. Business Controls and Policies • Comply with all corporate policies and procedures.• Report any breakdowns in controls to management.• Conduct all activities in a safe manner. People Management • No people management responsibility. Other • Having knowledge and experience with SharePoint is beneficial.• Demonstrating expertise and familiarity with Rubrik is an asset.• Microsoft and Azure certification are highly beneficial.Tokio Marine HCC is a leading specialty insurance group with offices in the United States, the United Kingdom, Europe, and other locations. With the strength and stability that comes from being a member of the Tokio Marine group, and more than forty years of growth, profitability, and stability, we offer important insurance products that most people do not even know exist.The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies.
Reporting to: International CISO Direct Reports: N/A Position Type: Full Time, Permanent Why Standing still is not an option in the current world of Insurance. TMHCC is one of the world's leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, along with a desire to grow and provide creative and innovative solutions to our clients. About Operations Operations sits at the heart of TMHCC, we ensure the smooth running of all business processes - from policy administration and claims handling to data, technology, and delivery. We focus on driving efficiency which enables our teams across the business to deliver exceptional results every day. Our value statement: Ops makes it happen. Operations is made up of 7 functions, this role sits within: IT We are the foundation for TMHCC's success - enabling the business to grow, compete, and innovate through technology, security, and solution design. From shaping strategy to delivering resilient operations, we ensure every capability is aligned to business value. Our inclusive and collaborative culture empowers everyone to explore ideas, solve meaningful challenges, and build fulfilling careers that make a real impact. Job Purpose: To lead and evolve TMHCC International's security awareness and culture programme, embedding a strong human-centric security mindset across the organisation. Reporting to the CISO for International, you will define and deliver a comprehensive awareness strategy that reduces human risk, improves security behaviours, and supports compliance with regulatory and internal security requirements. You will work closely with business, HR, technology, and risk teams to ensure security awareness is engaging, measurable, and aligned to organisational priorities. Key Responsibilities: Define and deliver a global security awareness and culture strategy aligned to TMHCC International's risk profile and business objectives. Design and implement targeted awareness campaigns, training programmes, and initiatives to address key human risks (e.g. phishing, social engineering, data protection). Lead the phishing simulation programme, including scenario design, execution, reporting, and continuous improvement. Develop role-based and risk-based training tailored to different user groups, including senior leadership and high-risk populations. Collaborate with HR, Communications, and Learning & Development teams to embed security into onboarding, training, and employee lifecycle processes. Establish and maintain a network of security champions to promote security awareness and good practices across the organisation. Measure programme effectiveness through metrics, behavioural insights, and reporting, driving continuous improvement. Provide regular reporting to the CISO and senior stakeholders on human risk, awareness maturity, and programme impact. Ensure alignment with regulatory requirements and internal policies related to security training and awareness. Stay current with emerging threats and awareness best practices, incorporating innovative approaches to engagement and behaviour change. Performance Objectives: Deliver a measurable and effective security awareness programme that demonstrably reduces human-related security risk across TMHCC International. Improve employee engagement and security behaviours through targeted, role-based training and awareness initiatives. Provide clear, data-driven reporting on programme effectiveness, supporting risk visibility and informed decision-making at senior levels. Skills and Experience Specification: Essential: Demonstratable experience in security awareness, information security, risk, or related roles, with a focus on human risk or behavioural change. Proven experience designing and delivering security awareness programmes in a global or enterprise environment. Strong understanding of common cyber threats, including phishing, social engineering, and insider risk. Experience running phishing simulation platforms and interpreting results to drive improvements. Familiarity with learning management systems (LMS) and awareness platforms (e.g. KnowBe4 or similar). Ability to design engaging training and communication materials for diverse audiences. Experience defining and tracking metrics to measure awareness effectiveness and behavioural change. Strong stakeholder management skills, with the ability to influence across all levels of the organisation. Excellent communication and presentation skills, with the ability to convey security concepts in a clear and engaging way. Desirable: Experience within financial services or other regulated industries. Knowledge of behavioural science or human risk management approaches. Relevant certifications (e.g. CISSP, CISM). Experience building and managing security champion networks or community-led initiatives. What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals.The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies. Job Title: Security Awareness Lead
24/06/2026
Full time
Reporting to: International CISO Direct Reports: N/A Position Type: Full Time, Permanent Why Standing still is not an option in the current world of Insurance. TMHCC is one of the world's leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, along with a desire to grow and provide creative and innovative solutions to our clients. About Operations Operations sits at the heart of TMHCC, we ensure the smooth running of all business processes - from policy administration and claims handling to data, technology, and delivery. We focus on driving efficiency which enables our teams across the business to deliver exceptional results every day. Our value statement: Ops makes it happen. Operations is made up of 7 functions, this role sits within: IT We are the foundation for TMHCC's success - enabling the business to grow, compete, and innovate through technology, security, and solution design. From shaping strategy to delivering resilient operations, we ensure every capability is aligned to business value. Our inclusive and collaborative culture empowers everyone to explore ideas, solve meaningful challenges, and build fulfilling careers that make a real impact. Job Purpose: To lead and evolve TMHCC International's security awareness and culture programme, embedding a strong human-centric security mindset across the organisation. Reporting to the CISO for International, you will define and deliver a comprehensive awareness strategy that reduces human risk, improves security behaviours, and supports compliance with regulatory and internal security requirements. You will work closely with business, HR, technology, and risk teams to ensure security awareness is engaging, measurable, and aligned to organisational priorities. Key Responsibilities: Define and deliver a global security awareness and culture strategy aligned to TMHCC International's risk profile and business objectives. Design and implement targeted awareness campaigns, training programmes, and initiatives to address key human risks (e.g. phishing, social engineering, data protection). Lead the phishing simulation programme, including scenario design, execution, reporting, and continuous improvement. Develop role-based and risk-based training tailored to different user groups, including senior leadership and high-risk populations. Collaborate with HR, Communications, and Learning & Development teams to embed security into onboarding, training, and employee lifecycle processes. Establish and maintain a network of security champions to promote security awareness and good practices across the organisation. Measure programme effectiveness through metrics, behavioural insights, and reporting, driving continuous improvement. Provide regular reporting to the CISO and senior stakeholders on human risk, awareness maturity, and programme impact. Ensure alignment with regulatory requirements and internal policies related to security training and awareness. Stay current with emerging threats and awareness best practices, incorporating innovative approaches to engagement and behaviour change. Performance Objectives: Deliver a measurable and effective security awareness programme that demonstrably reduces human-related security risk across TMHCC International. Improve employee engagement and security behaviours through targeted, role-based training and awareness initiatives. Provide clear, data-driven reporting on programme effectiveness, supporting risk visibility and informed decision-making at senior levels. Skills and Experience Specification: Essential: Demonstratable experience in security awareness, information security, risk, or related roles, with a focus on human risk or behavioural change. Proven experience designing and delivering security awareness programmes in a global or enterprise environment. Strong understanding of common cyber threats, including phishing, social engineering, and insider risk. Experience running phishing simulation platforms and interpreting results to drive improvements. Familiarity with learning management systems (LMS) and awareness platforms (e.g. KnowBe4 or similar). Ability to design engaging training and communication materials for diverse audiences. Experience defining and tracking metrics to measure awareness effectiveness and behavioural change. Strong stakeholder management skills, with the ability to influence across all levels of the organisation. Excellent communication and presentation skills, with the ability to convey security concepts in a clear and engaging way. Desirable: Experience within financial services or other regulated industries. Knowledge of behavioural science or human risk management approaches. Relevant certifications (e.g. CISSP, CISM). Experience building and managing security champion networks or community-led initiatives. What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals.The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies. Job Title: Security Awareness Lead
Tokio Marine HCC is seeking a Security Awareness Lead to develop and manage a comprehensive global security awareness and culture programme. The role involves designing targeted training initiatives to reduce human-related security risks and improve employee behaviors. You will collaborate with various teams to ensure effective engagement and compliance with security policies. A strong understanding of cyber threats and experience in awareness program design is essential. Competitive salary and benefits are offered.
23/06/2026
Full time
Tokio Marine HCC is seeking a Security Awareness Lead to develop and manage a comprehensive global security awareness and culture programme. The role involves designing targeted training initiatives to reduce human-related security risks and improve employee behaviors. You will collaborate with various teams to ensure effective engagement and compliance with security policies. A strong understanding of cyber threats and experience in awareness program design is essential. Competitive salary and benefits are offered.
A global specialty insurer is seeking a Claims Product Owner in London to drive product change in a dynamic insurance environment. The role involves collaborating with business stakeholders, managing user stories, and ensuring that solutions meet strategic objectives. Ideal candidates will have a strong grounding in claims systems, substantial experience in the insurance sector, and excellent stakeholder engagement skills. Join us to play a key role in transforming our claims process into a more agile, responsive operation.
21/06/2026
Full time
A global specialty insurer is seeking a Claims Product Owner in London to drive product change in a dynamic insurance environment. The role involves collaborating with business stakeholders, managing user stories, and ensuring that solutions meet strategic objectives. Ideal candidates will have a strong grounding in claims systems, substantial experience in the insurance sector, and excellent stakeholder engagement skills. Join us to play a key role in transforming our claims process into a more agile, responsive operation.
Reporting to : Claims Product Manager Position type: 35 hrs p/w (3 days in the office, 2 days working from home) Overview: Standing still is not an option in the current world of Insurance. TMHCC are one of the world's leading Speciality Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, Tokio Marine HCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients. To support this desire, we need to be forward-thinking and innovative in every respect. That means continually improving our customer-focused business, it means providing system, solutions and technology to enable seamless growth and business innovation, and it means having the best people capability to apply to these challenges. Part of our evolution involves growing our team, and bringing in a range of views, perspectives and backgrounds that will allow us to deliver this forward-looking culture. That relies upon open and trusting relationships, and a shared vision for that continual improvement. We aspire to build an environment where new perspectives are encouraged, where resilience, fresh ideas and different opinions are valued. Job Purpose: TMHCC is seeking a Claims Product Owner to join our Claims Performance team which aligns to our Claims teams. This team will be managing identifying and delivering changes needed into multiple product offeringsThis role will be working closely with the Business Stakeholders to understand their needs and translating those across to the delivery teams.The large scale of change needed in Claims Performance, means that the work that you will be doing will be varied and across multiple teams, so there is plenty of opportunity to learn and expand your knowledge.You will report to the Claims Product Manager Performance who is responsible for embedding change into the business, in line with the overall strategy.Your role is crucial towards the success of the products used by the Claims Team and a working knowledge of claims is essential. You will be part of a forefront business transformation towards a way of operating, that centres upon empowerment around the business' products, and as such, you will need to steer the team, both in terms of their skills mix and the change priorities, as the team undergoes changes to coalesce around key products, and adopts increasingly agile ways of working. This will require an open-minded approach and collaboration with agile coaches that will assist in the team transformation, and the ability to navigate associated cultural implications.In parallel, you will need to get the best out of your evolving team, and help empower it to deliver change from ideation through to release, leveraging all of the disciplines that make-up the team. Key Responsibilities: Work closely with all aspects of the business to understand business strategy, business drivers, capabilities and processes. Represent the business to ensure the project/ product solution and deliverables meet their requirements Support project managers and other project team members through regular communication with the business Work with developers and QA teams to help guide them through the user stories Attend ceremonies Facilitate business workshops to understand requirements Be able to compile detailed user stories that the business understand and can sign up to. Capture and validate acceptance criteria ensuring they meet the business outcomes Support Project Managers and test managers to develop use cases and user acceptance test criteria through the project lifecycle Create clear and concise deliverables to ensure a successful project outcomes Provide and share knowledge, experience and ideas to help drive the team forward Skills and Experience Specification: Essential A working knowledge of Claims systems in the London Market such as ECF2, Guidewire Claims Center and Sequel Claims, Genius etc Demonstrable experience working as a business analyst within the insurance industry, specifically within London Market Production of business cases and business requirements documents Experience of working in waterfall and agile methodologies Develop requirements traceability matrix User story writing Process mapping (level 1-4) Develop process taxonomy Entity relationship diagrams Strategic analysis (SWOT/Porter 5 Forces/Balance Scorecard) Understanding of regulatory landscape within which an insurance company operates Strong understanding of business processes and organisational structure Strong understanding of the end to end policy journey and insurance capability modelDesirable Experience in the role of Product Owner Target Operating Model and capability matrix development qualifications e.g. LM1, LM2, LM3Personal Specification: Always professional gaining trust and buy-in from the practice as well as colleagues Demonstrable excellent stakeholder management capabilities and ability to influence challenging stakeholders up to executive level. Enjoys working in a fluid business environment A natural ability to apply a pragmatic and methodical approach to problem solving Ability to adapt working style for the audience Good communicator, with the capability to engage with senior stakeholders Someone who understands and works to deadlines in a structured way Creative thinker with a collaborative mindset Inquisitive in a professional manner to achieve an objective/goal What we offer Tokio Marine HCC is a leading specialty insurance group with offices in the United States, the United Kingdom, Europe, and other locations. With the strength and stability that comes from being a member of the Tokio Marine group, and more than forty years of growth, profitability, and stability, we offer important insurance products that most people do not even know exist.The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies. Job title: Business Analyst - Claims Product Owner Location: City of London
21/06/2026
Full time
Reporting to : Claims Product Manager Position type: 35 hrs p/w (3 days in the office, 2 days working from home) Overview: Standing still is not an option in the current world of Insurance. TMHCC are one of the world's leading Speciality Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, Tokio Marine HCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients. To support this desire, we need to be forward-thinking and innovative in every respect. That means continually improving our customer-focused business, it means providing system, solutions and technology to enable seamless growth and business innovation, and it means having the best people capability to apply to these challenges. Part of our evolution involves growing our team, and bringing in a range of views, perspectives and backgrounds that will allow us to deliver this forward-looking culture. That relies upon open and trusting relationships, and a shared vision for that continual improvement. We aspire to build an environment where new perspectives are encouraged, where resilience, fresh ideas and different opinions are valued. Job Purpose: TMHCC is seeking a Claims Product Owner to join our Claims Performance team which aligns to our Claims teams. This team will be managing identifying and delivering changes needed into multiple product offeringsThis role will be working closely with the Business Stakeholders to understand their needs and translating those across to the delivery teams.The large scale of change needed in Claims Performance, means that the work that you will be doing will be varied and across multiple teams, so there is plenty of opportunity to learn and expand your knowledge.You will report to the Claims Product Manager Performance who is responsible for embedding change into the business, in line with the overall strategy.Your role is crucial towards the success of the products used by the Claims Team and a working knowledge of claims is essential. You will be part of a forefront business transformation towards a way of operating, that centres upon empowerment around the business' products, and as such, you will need to steer the team, both in terms of their skills mix and the change priorities, as the team undergoes changes to coalesce around key products, and adopts increasingly agile ways of working. This will require an open-minded approach and collaboration with agile coaches that will assist in the team transformation, and the ability to navigate associated cultural implications.In parallel, you will need to get the best out of your evolving team, and help empower it to deliver change from ideation through to release, leveraging all of the disciplines that make-up the team. Key Responsibilities: Work closely with all aspects of the business to understand business strategy, business drivers, capabilities and processes. Represent the business to ensure the project/ product solution and deliverables meet their requirements Support project managers and other project team members through regular communication with the business Work with developers and QA teams to help guide them through the user stories Attend ceremonies Facilitate business workshops to understand requirements Be able to compile detailed user stories that the business understand and can sign up to. Capture and validate acceptance criteria ensuring they meet the business outcomes Support Project Managers and test managers to develop use cases and user acceptance test criteria through the project lifecycle Create clear and concise deliverables to ensure a successful project outcomes Provide and share knowledge, experience and ideas to help drive the team forward Skills and Experience Specification: Essential A working knowledge of Claims systems in the London Market such as ECF2, Guidewire Claims Center and Sequel Claims, Genius etc Demonstrable experience working as a business analyst within the insurance industry, specifically within London Market Production of business cases and business requirements documents Experience of working in waterfall and agile methodologies Develop requirements traceability matrix User story writing Process mapping (level 1-4) Develop process taxonomy Entity relationship diagrams Strategic analysis (SWOT/Porter 5 Forces/Balance Scorecard) Understanding of regulatory landscape within which an insurance company operates Strong understanding of business processes and organisational structure Strong understanding of the end to end policy journey and insurance capability modelDesirable Experience in the role of Product Owner Target Operating Model and capability matrix development qualifications e.g. LM1, LM2, LM3Personal Specification: Always professional gaining trust and buy-in from the practice as well as colleagues Demonstrable excellent stakeholder management capabilities and ability to influence challenging stakeholders up to executive level. Enjoys working in a fluid business environment A natural ability to apply a pragmatic and methodical approach to problem solving Ability to adapt working style for the audience Good communicator, with the capability to engage with senior stakeholders Someone who understands and works to deadlines in a structured way Creative thinker with a collaborative mindset Inquisitive in a professional manner to achieve an objective/goal What we offer Tokio Marine HCC is a leading specialty insurance group with offices in the United States, the United Kingdom, Europe, and other locations. With the strength and stability that comes from being a member of the Tokio Marine group, and more than forty years of growth, profitability, and stability, we offer important insurance products that most people do not even know exist.The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies. Job title: Business Analyst - Claims Product Owner Location: City of London
Applied Data Scientist (Specialty Insurance) page is loaded Applied Data Scientist (Specialty Insurance)locations: UK - London ( St Botolph )time type: Full timeposted on: Posted Todayjob requisition id: 2026-262 Job Title: Applied Data Scientist (Specialty Insurance) Reporting to: Head of Pricing Stakeholders: Underwriting, Claims, Pricing, IT/Data Position Type:Standing still is not an option in the current world of Insurance. TMHCC are one of the world's leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients. Job Purpose: The role will apply advanced analytics and modelling to improve risk selection, pricing decisions, and claims insight across speciality insurance lines (e.g. Renewables, D&O, Credit and Marine).This role sits at the intersection of underwriting judgement, actuarial thinking, claims insight, and modern data science. It focuses on practical impact - building insights, tools and models that are understood, trusted and used by the business.The first 12 months will involve a secondment into the Innovation team, helping shape a cross-line analytics capability that strengthens decision-making across the underwriting lifecycle.Key Responsibilities: Partner with underwriting, pricing, and claims teams to frame complex business problems where data is incomplete, judgement is central, and risk characteristics are heterogeneous. Design, develop, validate, and explain models appropriate for low-frequency, high-severity specialty risks, with particular focus on improving risk selection and portfolio quality . Engineer and test features derived from underwriting, exposure, claims, financial, catastrophe, ESG, and external datasets. Translate analytical outputs into clear decision support, explicitly communicating uncertainty, assumptions, and limitations. Support experimentation in pricing and risk assessment approaches while maintaining defensibility and alignment with governance expectations. Collaborate with data engineering and application developer colleagues to support deployment, monitoring, and scaling where production use is appropriate. Contribute to the development of a consistent, cross-line analytics capability embedded within Pricing and Innovation. Key Deliverables Underwriters, pricing teams, and claims colleagues actively use and trust data science outputs to improve risk selection and portfolio outcomes . Models and insights are explainable, defensible, and aligned with underwriting logic and regulatory expectations. Clear collaboration patterns exist between data scientists, actuaries, underwriters, and engineers. A credible analytics capability is embedded across specialty lines. Skills and Experience Specification: Hard Skills Strong applied data science capability (using Python/R to apply statistical modelling and machine learning techniques) including model design, feature engineering, validation, version control and documentation, with key focus on transparency and explainability throughout. Sound statistical and analytical foundations (probability theory, GLMs, time series analysis) and comprehensive understanding of modern machine learning techniques and modelling approaches (e.g. random forest, XGBoost, GBMs). Experience working with complex, sparse, or imperfect datasets. Solid SQL, data handling and data visualisation skills.Soft Skills Ability to navigate ambiguity and structure loosely defined business problems. Commercial judgement and ability to balance sophistication with practicality. Clear and pragmatic communicator, able to build trust in data-driven decision support. Strong stakeholder engagement skills across underwriting, pricing, claims, and senior management. Ability to work effectively with data and software engineers. Curiosity and adaptability across different specialty classes and risk cultures. What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals.The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies.
21/06/2026
Full time
Applied Data Scientist (Specialty Insurance) page is loaded Applied Data Scientist (Specialty Insurance)locations: UK - London ( St Botolph )time type: Full timeposted on: Posted Todayjob requisition id: 2026-262 Job Title: Applied Data Scientist (Specialty Insurance) Reporting to: Head of Pricing Stakeholders: Underwriting, Claims, Pricing, IT/Data Position Type:Standing still is not an option in the current world of Insurance. TMHCC are one of the world's leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients. Job Purpose: The role will apply advanced analytics and modelling to improve risk selection, pricing decisions, and claims insight across speciality insurance lines (e.g. Renewables, D&O, Credit and Marine).This role sits at the intersection of underwriting judgement, actuarial thinking, claims insight, and modern data science. It focuses on practical impact - building insights, tools and models that are understood, trusted and used by the business.The first 12 months will involve a secondment into the Innovation team, helping shape a cross-line analytics capability that strengthens decision-making across the underwriting lifecycle.Key Responsibilities: Partner with underwriting, pricing, and claims teams to frame complex business problems where data is incomplete, judgement is central, and risk characteristics are heterogeneous. Design, develop, validate, and explain models appropriate for low-frequency, high-severity specialty risks, with particular focus on improving risk selection and portfolio quality . Engineer and test features derived from underwriting, exposure, claims, financial, catastrophe, ESG, and external datasets. Translate analytical outputs into clear decision support, explicitly communicating uncertainty, assumptions, and limitations. Support experimentation in pricing and risk assessment approaches while maintaining defensibility and alignment with governance expectations. Collaborate with data engineering and application developer colleagues to support deployment, monitoring, and scaling where production use is appropriate. Contribute to the development of a consistent, cross-line analytics capability embedded within Pricing and Innovation. Key Deliverables Underwriters, pricing teams, and claims colleagues actively use and trust data science outputs to improve risk selection and portfolio outcomes . Models and insights are explainable, defensible, and aligned with underwriting logic and regulatory expectations. Clear collaboration patterns exist between data scientists, actuaries, underwriters, and engineers. A credible analytics capability is embedded across specialty lines. Skills and Experience Specification: Hard Skills Strong applied data science capability (using Python/R to apply statistical modelling and machine learning techniques) including model design, feature engineering, validation, version control and documentation, with key focus on transparency and explainability throughout. Sound statistical and analytical foundations (probability theory, GLMs, time series analysis) and comprehensive understanding of modern machine learning techniques and modelling approaches (e.g. random forest, XGBoost, GBMs). Experience working with complex, sparse, or imperfect datasets. Solid SQL, data handling and data visualisation skills.Soft Skills Ability to navigate ambiguity and structure loosely defined business problems. Commercial judgement and ability to balance sophistication with practicality. Clear and pragmatic communicator, able to build trust in data-driven decision support. Strong stakeholder engagement skills across underwriting, pricing, claims, and senior management. Ability to work effectively with data and software engineers. Curiosity and adaptability across different specialty classes and risk cultures. What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals.The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies.
A leading specialty insurance firm in the UK is seeking an Applied Data Scientist to enhance risk selection and pricing decisions. The role involves collaborating with underwriting and claims teams to apply advanced analytics and statistical modelling techniques. Ideal candidates will possess strong data science capabilities in Python or R and experience with complex datasets. This position supports innovative solutions across specialty lines and offers a competitive salary and benefits.
21/06/2026
Full time
A leading specialty insurance firm in the UK is seeking an Applied Data Scientist to enhance risk selection and pricing decisions. The role involves collaborating with underwriting and claims teams to apply advanced analytics and statistical modelling techniques. Ideal candidates will possess strong data science capabilities in Python or R and experience with complex datasets. This position supports innovative solutions across specialty lines and offers a competitive salary and benefits.
Tokio Marine HCC is looking for a Senior Full Stack Quality Engineer to deliver high-quality software products in a hybrid role based in central London. The successful candidate will lead testing efforts, mentor offshore testers, and drive continuous improvement in Agile testing processes. Experience in Scrum teams, manual and automated testing, and proficiency with tools like Katalon are essential. This role requires collaboration across functional teams to ensure effective testing practices are maintained.
18/06/2026
Full time
Tokio Marine HCC is looking for a Senior Full Stack Quality Engineer to deliver high-quality software products in a hybrid role based in central London. The successful candidate will lead testing efforts, mentor offshore testers, and drive continuous improvement in Agile testing processes. Experience in Scrum teams, manual and automated testing, and proficiency with tools like Katalon are essential. This role requires collaboration across functional teams to ensure effective testing practices are maintained.
Job Title: Senior Full Stack Quality EngineerDirect Reports: N/APosition Type: PermanentWhy Tokio Marine HCC?Standing still is not an option in the current world of Insurance. TMHCC are one of the world's leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients.About OperationsOperations sits at the heart of TMHCC, we ensure the smooth running of all business processes - from policy administration and claims handling to data, technology, and delivery. We focus on driving efficiency which enables our teams across the business to deliver exceptional results every day. Our value statement: Ops makes it happen.Operations is made up of 7 functions, this role sits within: ITWe are the foundation for TMHCC's success - enabling the business to grow, compete, and innovate through technology, security, and solution design. From shaping strategy to delivering resilient operations, we ensure every capability is aligned to business value. Our inclusive and collaborative culture empowers everyone to explore ideas, solve meaningful challenges, and build fulfilling careers that make a real impact.Job Purpose:The Senior Quality Engineer will play a crucial role in delivering high quality software products. The role will act as a guardian of quality and continually seeking ways to improve processes, tools and techniques. This is a techno functional hands-on role with strong Agile test delivery experience to guide, oversee & deliver testing activities within a product team.In this role, the candidate will lead testing efforts, mentor/guide offshore testers as required and ensure the delivery of high-quality releases. Key responsibilities include test planning, test case preparation, test execution, test automation and defect management to drive continuous improvement in our Agile testing processes.This role will have a matrix-based reporting structure, reporting operationally to the Quality Engineering Practice Manager and functionally to the respective Engineering Delivery Lead/Manager for delivery oversight.Key Responsibilities:Test Strategy & Planning:Act as a quality advocate within the Product team, working with cross-functional Agile team members (Engineering Delivery Leads, Developers, offshore testers, Product Owner, Business Analysts) to ensure high-quality test deliverables.Work closely with the respective Engineering Delivery Lead / Manager on the day-to-day testing activities and where possible drive a shift-left test approach.Participate in all stages of the agile software development lifecycle including Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective, Backlog refinement, test planning etc.Supports production incidents and service requests resolution by monitoring systems, fulfilling requests, coordinating with internal and external teams, documenting processes and ensuring end user satisfaction through continuous improvement.Collaborate with the Quality Engineering Practice Manager to facilitate and improve testing practices, establish the framework to track quality metrics such as test coverage, automation coverage (%), defect density, defect leakage etc.Collaborate with our test partners (offshore test team) with respect to day-to-day testing activities and where required guide the offshore team members, fostering skill development and collaboration.Quickly understand the critical business processes within the assigned LOB and document / build out an in-house knowledge repository.Hands-On Testing & Test Automation:Design, develop, and execute manual and automated test cases, ensuring coverage of functional, integration, and regression test scenarios.Hands on experience of creating, maintaining & enhancing test automation scripts built using UI automation tool such as Katalon Studio.Collaborate with QE Automation COE to implement the Katalon best practices to ensure alignment with the latest features.Collaborate closely with the Engineering Delivery Leads to explore opportunities to introduce in sprint automation within the testing lifecycle.Conduct root cause analysis for defects and ensure timely resolution with development teams.Support business users with acceptance testing where required and facilitate demos as and when required during the sprint lifecycle.Collaborate with DevOps teams to iron out environment/deployment issues.Performance Objectives:Adapt quickly to the assigned product team and ways of working.Effective collaboration with key product team stakeholders (Engineering Delivery Manager / EDL, PO, BA, Dev Lead & offshore partner team) and demonstrate testing contribution.Establish a knowledge transition plan by working closely with the Product team stakeholders i.e. Engineering Delivery Lead, Product Owner (and BA).Effective collaboration with the Quality Engineering Practice Manager to facilitate and improve testing practices.Skills and Experience Specification:Essential:Experience: Strong previous experience working with Scrum teams specialising in both manual testing and test automation.Technical Expertise: Previous working experience as a Senior Quality Engineer, with proficiency in Pega (including Scenario testing), test automation tools (Katalon Professional or Expert certified), DevOps pipelines (CI/CD) and Azure Test Plans.Soft Skills: Analytical thinking, problem-solving, communication, collaboration and the ability to handle high-pressure situations.Language Skills: High proficiency in written and spoken English.Work Environment: Hybrid role based in central London, requiring three days in the office with the option to work remotely for two days.Desirable:Experience/Certifications: Strong understanding of London Market business, preferably London Market Insurance Essential LM1/2 certified.What We OfferThe Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organisation experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals.The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies.
18/06/2026
Full time
Job Title: Senior Full Stack Quality EngineerDirect Reports: N/APosition Type: PermanentWhy Tokio Marine HCC?Standing still is not an option in the current world of Insurance. TMHCC are one of the world's leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients.About OperationsOperations sits at the heart of TMHCC, we ensure the smooth running of all business processes - from policy administration and claims handling to data, technology, and delivery. We focus on driving efficiency which enables our teams across the business to deliver exceptional results every day. Our value statement: Ops makes it happen.Operations is made up of 7 functions, this role sits within: ITWe are the foundation for TMHCC's success - enabling the business to grow, compete, and innovate through technology, security, and solution design. From shaping strategy to delivering resilient operations, we ensure every capability is aligned to business value. Our inclusive and collaborative culture empowers everyone to explore ideas, solve meaningful challenges, and build fulfilling careers that make a real impact.Job Purpose:The Senior Quality Engineer will play a crucial role in delivering high quality software products. The role will act as a guardian of quality and continually seeking ways to improve processes, tools and techniques. This is a techno functional hands-on role with strong Agile test delivery experience to guide, oversee & deliver testing activities within a product team.In this role, the candidate will lead testing efforts, mentor/guide offshore testers as required and ensure the delivery of high-quality releases. Key responsibilities include test planning, test case preparation, test execution, test automation and defect management to drive continuous improvement in our Agile testing processes.This role will have a matrix-based reporting structure, reporting operationally to the Quality Engineering Practice Manager and functionally to the respective Engineering Delivery Lead/Manager for delivery oversight.Key Responsibilities:Test Strategy & Planning:Act as a quality advocate within the Product team, working with cross-functional Agile team members (Engineering Delivery Leads, Developers, offshore testers, Product Owner, Business Analysts) to ensure high-quality test deliverables.Work closely with the respective Engineering Delivery Lead / Manager on the day-to-day testing activities and where possible drive a shift-left test approach.Participate in all stages of the agile software development lifecycle including Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective, Backlog refinement, test planning etc.Supports production incidents and service requests resolution by monitoring systems, fulfilling requests, coordinating with internal and external teams, documenting processes and ensuring end user satisfaction through continuous improvement.Collaborate with the Quality Engineering Practice Manager to facilitate and improve testing practices, establish the framework to track quality metrics such as test coverage, automation coverage (%), defect density, defect leakage etc.Collaborate with our test partners (offshore test team) with respect to day-to-day testing activities and where required guide the offshore team members, fostering skill development and collaboration.Quickly understand the critical business processes within the assigned LOB and document / build out an in-house knowledge repository.Hands-On Testing & Test Automation:Design, develop, and execute manual and automated test cases, ensuring coverage of functional, integration, and regression test scenarios.Hands on experience of creating, maintaining & enhancing test automation scripts built using UI automation tool such as Katalon Studio.Collaborate with QE Automation COE to implement the Katalon best practices to ensure alignment with the latest features.Collaborate closely with the Engineering Delivery Leads to explore opportunities to introduce in sprint automation within the testing lifecycle.Conduct root cause analysis for defects and ensure timely resolution with development teams.Support business users with acceptance testing where required and facilitate demos as and when required during the sprint lifecycle.Collaborate with DevOps teams to iron out environment/deployment issues.Performance Objectives:Adapt quickly to the assigned product team and ways of working.Effective collaboration with key product team stakeholders (Engineering Delivery Manager / EDL, PO, BA, Dev Lead & offshore partner team) and demonstrate testing contribution.Establish a knowledge transition plan by working closely with the Product team stakeholders i.e. Engineering Delivery Lead, Product Owner (and BA).Effective collaboration with the Quality Engineering Practice Manager to facilitate and improve testing practices.Skills and Experience Specification:Essential:Experience: Strong previous experience working with Scrum teams specialising in both manual testing and test automation.Technical Expertise: Previous working experience as a Senior Quality Engineer, with proficiency in Pega (including Scenario testing), test automation tools (Katalon Professional or Expert certified), DevOps pipelines (CI/CD) and Azure Test Plans.Soft Skills: Analytical thinking, problem-solving, communication, collaboration and the ability to handle high-pressure situations.Language Skills: High proficiency in written and spoken English.Work Environment: Hybrid role based in central London, requiring three days in the office with the option to work remotely for two days.Desirable:Experience/Certifications: Strong understanding of London Market business, preferably London Market Insurance Essential LM1/2 certified.What We OfferThe Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organisation experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals.The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies.