F5

Head of End User Experience - Modern Workplace Location: London and Manchester Salary: £90-130k+ Benefits About the Role We are looking for a forward-thinking Head of User Experience (Modern Workplace) to lead the evolution of our digital workplace and end-user services across the organisation. This is a strategic leadership role focused on delivering a seamless, data-driven, and user-centric technology experience. You will own the vision, strategy, and execution of Modern Workplace services-ensuring employees are empowered, productive, and engaged through best-in-class digital tools and support. What You'll Be Doing Define and deliver the Modern Workplace and End User Experience strategy , aligned with organisational and technology objectives Lead the transformation from traditional IT support to a proactive, experience-led service model Own the delivery of end-to-end user workplace services , including Service Desk, EUC Engineering, Endpoint Management, and Collaboration platforms Champion Digital Employee Experience (DEX) , leveraging analytics, automation, and insight-driven improvements Drive adoption and optimisation of Modern Workplace technologies (M365, Teams, Intune, Windows 11, VDI/Citrix, mobile platforms) Build and embed Experience Level Agreements (XLAs) and user-centric performance metrics Lead, mentor, and scale a high-performing multi-disciplinary team Oversee suppliers, partners, and budgets , ensuring value, performance, and service innovation Act as a trusted advisor to senior stakeholders and business leaders , translating technology into measurable business outcomes What We're Looking For Proven leadership experience in a Head of EUX / End User Computing / Workplace Technology role Strong track record delivering Modern Workplace and DEX transformation programmes Deep expertise across Microsoft ecosystem and end-user platforms Experience implementing or optimising DEX tools (e.g. Nexthink, Lakeside, Aternity) Strong understanding of IT Service Management (ServiceNow or similar) and service transformation Commercial awareness with experience managing budgets, suppliers, and outsourced services Passion for user-centred design, productivity, and employee experience Excellent stakeholder management, with the ability to influence C-suite and board-level decisions What Success Looks Like A measurable improvement in employee productivity and satisfaction Reduced incidents through proactive and predictive support models Increased adoption and optimisation of digital workplace tools Clear, data-driven visibility of user experience and service performance at executive level A high-performing, engaged team delivering exceptional user outcomes Why Join Us? Lead a high-impact digital workplace transformation Shape the future of how our employees experience technology Work in a progressive, innovation-led environment Enjoy strong executive support and the autonomy to make change happen RSG Plc is acting as an Employment Agency in relation to this vacancy.

Site Reliability Engineer's Location: Reading- Hybrid working (2-3 days onsite) Salary: Up to £70,000 (depending on experience and level) Clearance: Active SC clearance required We have exciting opportunities for Site Reliability Engineers varying in numerous levels to join a major UK critical infrastructure programme delivering large-scale cloud-native transformation at enterprise scale. You'll be embedded within a Cloud Pod with a focused group of experienced engineers who collaborate to deliver and maintain services whilst working in a team culture built around support, shared ownership, and continuous improvement. You'll work hands-on in a modern cloud-native environment leveraging Kubernetes, OpenShift, GitOps, service mesh, and observability tooling There is genuine investment in your development through training, certifications, and the expertise of those around you. You'll also be part of a regular on-call rota supporting Critical National Infrastructure. Skills Required Strong hands-on expertise in Kubernetes and OpenShift (non-negotiable) Experience troubleshooting key Operators including ServiceMesh, ODF, ACS, ACM, and AMQ Ability to work within complex multi-cloud or hybrid environments with a solid foundation in distributed systems Expertise in observability tooling such as Prometheus, Grafana, Loki, and Tempo Proficiency in IaC tools such as Kustomize and Helm, with scripting skills in Bash/Python Experience managing GitOps pipelines using Tekton, ArgoCD, or FluxCD Strong growth mindset with a willingness to learn and continuously improve Desirable CKA or CKS Kubernetes certification Experience working in secure or classified environments Familiarity with Red Hat ACM/ACS and networking tools such as Submariner Hands-on experience with EDB Postgres for enterprise-grade databases In Return You'll Receive: Long-term programme stability and clear progression opportunities Access to industry certifications, thinktanks, hackathons, and over 250,000 learning resources Opportunity to work on a high-impact national-scale cloud-native transformation programme supporting Critical National Infrastructure Join one of the World's Most Ethical Companies, recognised by Ethisphere for 13 consecutive years RSG Plc is acting as an Employment Agency in relation to this vacancy.

Lead QA Automation Engineer Java Shropshire (3 days per week) £70-94K + Benefits About: Join a growing team as a Lead QA Automation Engineer working on innovative projects at the forefront of digital transformation. The Digital Transformation Centre specialises in modernising legacy systems into cloud-native solutions using Java and open-source technologies. They embrace agile and DevOps principles to deliver high-quality applications and platforms. The tech stack includes Java, microservices, infrastructure-as-code, NoSQL databases, containerisation, JEE, Oracle, and cloud platforms like AWS and Azure. Please note that you MUST be eligible for SC clearance and be able and willing to be onsite in Shropshire 3 days per week. Your Role: Reviewing and assessing requirements to ensure they are testable and clear. Designing and developing test scripts, and preparing test data in collaboration with other teams. Executing tests, documenting results, and verifying that identified issues have been resolved. Communicating progress and risks clearly to the wider team, including the Product Owner. Contributing to a supportive and inclusive team culture where knowledge sharing and continuous improvement are valued. We believe in empowering our team members to grow and thrive. You'll have the opportunity to work with cutting-edge technologies, learn from experienced colleagues, and make a meaningful impact on the solutions we deliver. Your Skills & Experience: Experience with API testing and tools such as Postman. Familiarity with functional or system integration testing. Hands-on experience with automated testing frameworks (e.g., Cucumber, JUnit). Knowledge of stubbing tools like WireMock. Understanding of non-functional testing, including load and performance testing. Experience using tools like JIRA, Confluence, or other backlog/test management platforms. Exposure to iterative or incremental software delivery practices. Ability to maintain and execute automated testing cycles. Familiarity with version control systems such as Git. Understanding of Agile methodologies and ways of working. Please note that you MUST be eligible for SC clearance and be able and willing to be onsite in Shropshire 3 days per week. RSG Plc is acting as an Employment Agency in relation to this vacancy.