Role Description Get a feel for life as a professional digital engineer, building real-world software. Under the guidance of experienced developers, our interns form a team to create a commercial-grade application. This might be for a client, or it might be a pro bono project or it might be addressing a need within Softwire. Recent examples include a skills-tracker for Potential Plus UK , and a website for Pungo to monitor the mental wellbeing of elderly people . And with around half our interns taking permanent graduate roles with us after their studies, the programme could be the ideal way into your career in tech. Underpinning your success are our three key pillars: our people, our culture and the way we work. Read on to discover more about each. What to expect during an internship (and afterwards) Weeks 1-2: Induction To get you up to speed ahead of the main development project, we spend two weeks on structured training, covering the essentials you'll need to thrive as part of the team. Week 3 and onwards: Software development project Following the training, you'll begin work on software for a real customer - either an external organisation or another part of Softwire. You and your intern colleagues will be exposed to the full delivery lifecycle, guided by experienced software engineers. Projects typically include system design, development and testing, culminating in a demonstration of the completed product to the customer. Your stepping stone to a permanent role at Softwire? The intern programme enables us to get to know each other, and gives you a great insight into what a career with Softwire could be like. Around half our interns go on to take up permanent positions with us once they graduate. Find out more about our graduate developer role and where it could take you. The people we're looking for: Are we a good match? ️ A passion for solving real-world challenges : First and foremost, you'll get a buzz from building things that make a difference to businesses, people and society. We also want to see passion for coding - any experience you have is a bonus An articulate people-person : You'll be interacting with a wide variety of individuals: some deeply techy, some from complex business domains, and others with low digital literacy. You'll need to be comfortable understanding their needs and discussing potentially complex technical ideas with all of them A positive, can-do team player : You love pushing the team to greater heights by helping colleagues out wherever you can. You always look to improve yourself and others. Your default answer to a question is 'yes', and you make big problems seem small The exciting bits! Salary £30,000 per annum (pro rata) for summer internships Great offices; free on-site gym and subsidised restaurant in London Take part in our varied programme of social events and entertainment Be part of a diverse, inclusive culture Variety of Softwire career paths for successful interns Application process: Step by step We know how much effort you put into your application, so we always aim to get back to you within two working days at each stage. And if you get to the interviews, you can choose your own timeslots, using our online booking system. All interviews are conducted remotely. Apply: Send your CV to Feisty, click on link (to follow) to complete your application on Softwire's website Online aptitude & coding tests (complete series of exercises to demonstrate your capabilities Introductory Interview - Non-technical interview helps us get to know each other and understand what inspires you 2nd Interview (up to 2 hrs) - Spend some time on a deep dive to get a feel for the way you solve technology challenges Internship Offer! The key details Location: Manchester Summer internships begin in June 2023 and will last 8-12 weeks. We recommend applying for your internship in the first term of the academic year, Autumn 2022 as we allocate places to successful applicants on a first-come, first-served basis. More about Softwire: What you'll be part of Our mission is to solve our customers' business challenges using technology. This often demands creativity, tackling complex issues in intelligent ways, to help organisations streamline operations and ultimately better serve their customers and users. We played an important role in the Moorfields Eye Hospital/DeepMind collaboration , which demonstrated how artificial intelligence could help doctors fast-track patients with serious eye diseases. We built the system that runs the BBC Live Events websites, sharing content from Glastonbury, the Reading and Leeds festivals, and the BBC Proms. We've been the long-term digital partner for David Lloyd Leisure , building its mobile app, booking system and numerous other capabilities. And this is just the tip of the iceberg. Find out what else we've been involved with . Of course, there's more to Softwire than building software. We're working hard to nurture a diverse, inclusive and supportive culture, where people love what they do and feel inspired by working with some of the best minds in the business. We also have a generous budget for a varied programme of staff events and activities, with employees, not management, deciding how the money is spent. Put all of this together, and you see why we've got such high retention rates, and why we've been in the Best Companies to Work For list, 10 years in a row. Learn more about our core values . Ready to be part of the journey? Apply for your internship today! A job from Feisty.
24/09/2022
Full time
Role Description Get a feel for life as a professional digital engineer, building real-world software. Under the guidance of experienced developers, our interns form a team to create a commercial-grade application. This might be for a client, or it might be a pro bono project or it might be addressing a need within Softwire. Recent examples include a skills-tracker for Potential Plus UK , and a website for Pungo to monitor the mental wellbeing of elderly people . And with around half our interns taking permanent graduate roles with us after their studies, the programme could be the ideal way into your career in tech. Underpinning your success are our three key pillars: our people, our culture and the way we work. Read on to discover more about each. What to expect during an internship (and afterwards) Weeks 1-2: Induction To get you up to speed ahead of the main development project, we spend two weeks on structured training, covering the essentials you'll need to thrive as part of the team. Week 3 and onwards: Software development project Following the training, you'll begin work on software for a real customer - either an external organisation or another part of Softwire. You and your intern colleagues will be exposed to the full delivery lifecycle, guided by experienced software engineers. Projects typically include system design, development and testing, culminating in a demonstration of the completed product to the customer. Your stepping stone to a permanent role at Softwire? The intern programme enables us to get to know each other, and gives you a great insight into what a career with Softwire could be like. Around half our interns go on to take up permanent positions with us once they graduate. Find out more about our graduate developer role and where it could take you. The people we're looking for: Are we a good match? ️ A passion for solving real-world challenges : First and foremost, you'll get a buzz from building things that make a difference to businesses, people and society. We also want to see passion for coding - any experience you have is a bonus An articulate people-person : You'll be interacting with a wide variety of individuals: some deeply techy, some from complex business domains, and others with low digital literacy. You'll need to be comfortable understanding their needs and discussing potentially complex technical ideas with all of them A positive, can-do team player : You love pushing the team to greater heights by helping colleagues out wherever you can. You always look to improve yourself and others. Your default answer to a question is 'yes', and you make big problems seem small The exciting bits! Salary £30,000 per annum (pro rata) for summer internships Great offices; free on-site gym and subsidised restaurant in London Take part in our varied programme of social events and entertainment Be part of a diverse, inclusive culture Variety of Softwire career paths for successful interns Application process: Step by step We know how much effort you put into your application, so we always aim to get back to you within two working days at each stage. And if you get to the interviews, you can choose your own timeslots, using our online booking system. All interviews are conducted remotely. Apply: Send your CV to Feisty, click on link (to follow) to complete your application on Softwire's website Online aptitude & coding tests (complete series of exercises to demonstrate your capabilities Introductory Interview - Non-technical interview helps us get to know each other and understand what inspires you 2nd Interview (up to 2 hrs) - Spend some time on a deep dive to get a feel for the way you solve technology challenges Internship Offer! The key details Location: Manchester Summer internships begin in June 2023 and will last 8-12 weeks. We recommend applying for your internship in the first term of the academic year, Autumn 2022 as we allocate places to successful applicants on a first-come, first-served basis. More about Softwire: What you'll be part of Our mission is to solve our customers' business challenges using technology. This often demands creativity, tackling complex issues in intelligent ways, to help organisations streamline operations and ultimately better serve their customers and users. We played an important role in the Moorfields Eye Hospital/DeepMind collaboration , which demonstrated how artificial intelligence could help doctors fast-track patients with serious eye diseases. We built the system that runs the BBC Live Events websites, sharing content from Glastonbury, the Reading and Leeds festivals, and the BBC Proms. We've been the long-term digital partner for David Lloyd Leisure , building its mobile app, booking system and numerous other capabilities. And this is just the tip of the iceberg. Find out what else we've been involved with . Of course, there's more to Softwire than building software. We're working hard to nurture a diverse, inclusive and supportive culture, where people love what they do and feel inspired by working with some of the best minds in the business. We also have a generous budget for a varied programme of staff events and activities, with employees, not management, deciding how the money is spent. Put all of this together, and you see why we've got such high retention rates, and why we've been in the Best Companies to Work For list, 10 years in a row. Learn more about our core values . Ready to be part of the journey? Apply for your internship today! A job from Feisty.
Role Description Get a feel for life as a professional digital engineer, building real-world software. Under the guidance of experienced developers, our interns form a team to create a commercial-grade application. This might be for a client, or it might be a pro bono project or it might be addressing a need within Softwire. Recent examples include a skills-tracker for Potential Plus UK , and a website for Pungo to monitor the mental wellbeing of elderly people . And with around half our interns taking permanent graduate roles with us after their studies, the programme could be the ideal way into your career in tech. Underpinning your success are our three key pillars: our people, our culture and the way we work. Read on to discover more about each. What to expect during an internship (and afterwards) Weeks 1-2: Induction To get you up to speed ahead of the main development project, we spend two weeks on structured training, covering the essentials you'll need to thrive as part of the team. Week 3 and onwards: Software development project Following the training, you'll begin work on software for a real customer - either an external organisation or another part of Softwire. You and your intern colleagues will be exposed to the full delivery lifecycle, guided by experienced software engineers. Projects typically include system design, development and testing, culminating in a demonstration of the completed product to the customer. Your stepping stone to a permanent role at Softwire? The intern programme enables us to get to know each other, and gives you a great insight into what a career with Softwire could be like. Around half our interns go on to take up permanent positions with us once they graduate. Find out more about our graduate developer role and where it could take you. The people we're looking for: Are we a good match? ️ A passion for solving real-world challenges : First and foremost, you'll get a buzz from building things that make a difference to businesses, people and society. We also want to see passion for coding - any experience you have is a bonus An articulate people-person : You'll be interacting with a wide variety of individuals: some deeply techy, some from complex business domains, and others with low digital literacy. You'll need to be comfortable understanding their needs and discussing potentially complex technical ideas with all of them A positive, can-do team player : You love pushing the team to greater heights by helping colleagues out wherever you can. You always look to improve yourself and others. Your default answer to a question is 'yes', and you make big problems seem small The exciting bits! Salary £30,000 per annum (pro rata) for summer internships Great offices; free on-site gym and subsidised restaurant in London Take part in our varied programme of social events and entertainment Be part of a diverse, inclusive culture Variety of Softwire career paths for successful interns Application process: Step by step We know how much effort you put into your application, so we always aim to get back to you within two working days at each stage. And if you get to the interviews, you can choose your own timeslots, using our online booking system. All interviews are conducted remotely. Apply: Send your CV to Feisty, click on link (to follow) to complete your application on Softwire's website Online aptitude & coding tests (complete series of exercises to demonstrate your capabilities Introductory Interview - Non-technical interview helps us get to know each other and understand what inspires you 2nd Interview (up to 2 hrs) - Spend some time on a deep dive to get a feel for the way you solve technology challenges Internship Offer! The key details Location: London Summer internships begin in June 2023 and will last 8-12 weeks. We recommend applying for your internship in the first term of the academic year, Autumn 2022 as we allocate places to successful applicants on a first-come, first-served basis. More about Softwire: What you'll be part of Our mission is to solve our customers' business challenges using technology. This often demands creativity, tackling complex issues in intelligent ways, to help organisations streamline operations and ultimately better serve their customers and users. We played an important role in the Moorfields Eye Hospital/DeepMind collaboration , which demonstrated how artificial intelligence could help doctors fast-track patients with serious eye diseases. We built the system that runs the BBC Live Events websites , sharing content from Glastonbury, the Reading and Leeds festivals, and the BBC Proms. We've been the long-term digital partner for David Lloyd Leisure , building its mobile app, booking system and numerous other capabilities. And this is just the tip of the iceberg. Find out what else we've been involved with . Of course, there's more to Softwire than building software. We're working hard to nurture a diverse, inclusive and supportive culture, where people love what they do and feel inspired by working with some of the best minds in the business. We also have a generous budget for a varied programme of staff events and activities, with employees, not management, deciding how the money is spent. Put all of this together, and you see why we've got such high retention rates, and why we've been in the Best Companies to Work For list, 10 years in a row. Learn more about our core values . Ready to be part of the journey? Apply for your internship today A job from Feisty.
24/09/2022
Full time
Role Description Get a feel for life as a professional digital engineer, building real-world software. Under the guidance of experienced developers, our interns form a team to create a commercial-grade application. This might be for a client, or it might be a pro bono project or it might be addressing a need within Softwire. Recent examples include a skills-tracker for Potential Plus UK , and a website for Pungo to monitor the mental wellbeing of elderly people . And with around half our interns taking permanent graduate roles with us after their studies, the programme could be the ideal way into your career in tech. Underpinning your success are our three key pillars: our people, our culture and the way we work. Read on to discover more about each. What to expect during an internship (and afterwards) Weeks 1-2: Induction To get you up to speed ahead of the main development project, we spend two weeks on structured training, covering the essentials you'll need to thrive as part of the team. Week 3 and onwards: Software development project Following the training, you'll begin work on software for a real customer - either an external organisation or another part of Softwire. You and your intern colleagues will be exposed to the full delivery lifecycle, guided by experienced software engineers. Projects typically include system design, development and testing, culminating in a demonstration of the completed product to the customer. Your stepping stone to a permanent role at Softwire? The intern programme enables us to get to know each other, and gives you a great insight into what a career with Softwire could be like. Around half our interns go on to take up permanent positions with us once they graduate. Find out more about our graduate developer role and where it could take you. The people we're looking for: Are we a good match? ️ A passion for solving real-world challenges : First and foremost, you'll get a buzz from building things that make a difference to businesses, people and society. We also want to see passion for coding - any experience you have is a bonus An articulate people-person : You'll be interacting with a wide variety of individuals: some deeply techy, some from complex business domains, and others with low digital literacy. You'll need to be comfortable understanding their needs and discussing potentially complex technical ideas with all of them A positive, can-do team player : You love pushing the team to greater heights by helping colleagues out wherever you can. You always look to improve yourself and others. Your default answer to a question is 'yes', and you make big problems seem small The exciting bits! Salary £30,000 per annum (pro rata) for summer internships Great offices; free on-site gym and subsidised restaurant in London Take part in our varied programme of social events and entertainment Be part of a diverse, inclusive culture Variety of Softwire career paths for successful interns Application process: Step by step We know how much effort you put into your application, so we always aim to get back to you within two working days at each stage. And if you get to the interviews, you can choose your own timeslots, using our online booking system. All interviews are conducted remotely. Apply: Send your CV to Feisty, click on link (to follow) to complete your application on Softwire's website Online aptitude & coding tests (complete series of exercises to demonstrate your capabilities Introductory Interview - Non-technical interview helps us get to know each other and understand what inspires you 2nd Interview (up to 2 hrs) - Spend some time on a deep dive to get a feel for the way you solve technology challenges Internship Offer! The key details Location: London Summer internships begin in June 2023 and will last 8-12 weeks. We recommend applying for your internship in the first term of the academic year, Autumn 2022 as we allocate places to successful applicants on a first-come, first-served basis. More about Softwire: What you'll be part of Our mission is to solve our customers' business challenges using technology. This often demands creativity, tackling complex issues in intelligent ways, to help organisations streamline operations and ultimately better serve their customers and users. We played an important role in the Moorfields Eye Hospital/DeepMind collaboration , which demonstrated how artificial intelligence could help doctors fast-track patients with serious eye diseases. We built the system that runs the BBC Live Events websites , sharing content from Glastonbury, the Reading and Leeds festivals, and the BBC Proms. We've been the long-term digital partner for David Lloyd Leisure , building its mobile app, booking system and numerous other capabilities. And this is just the tip of the iceberg. Find out what else we've been involved with . Of course, there's more to Softwire than building software. We're working hard to nurture a diverse, inclusive and supportive culture, where people love what they do and feel inspired by working with some of the best minds in the business. We also have a generous budget for a varied programme of staff events and activities, with employees, not management, deciding how the money is spent. Put all of this together, and you see why we've got such high retention rates, and why we've been in the Best Companies to Work For list, 10 years in a row. Learn more about our core values . Ready to be part of the journey? Apply for your internship today A job from Feisty.
Role Description Are you a lover of jewellery? Have experience with Paid Search planning and buying? Astrid & Miyu is the place for you! They have an open Global Paid Search role based in London with a salary of £35-£40K! So what's the job? This is a brand-new role within the Astrid & Miyu marketing team to lead on all Global Paid Search activity, from ideation to implementation, and grow the channel ensuring commercial success for the business. They are looking for someone with strong experience in planning and buying Paid Search campaigns in a fast-paced environment. Reporting into the Senior Digital Marketing Manager, you will be an integral part of the global marketing team and work closely with international markets teams to support their exciting expansion plans. And what about the company? Astrid & Miyu's vision is to make contemporary designed jewellery accessible to everyone. They are more than just a jewellery brand. They are a movement. Empowering people to celebrate each other, express and honour individuality and diversity and, of course, sparkle. Astrid & Miyu revolutionise through experience, innovation, empowerment and integrity. They're a playground for jewellery lovers and are continuously innovating with sustainability at their core as they continue to grow. Tell me more Account management, optimisation and high-quality analysis and reporting across our international Paid Search channels: Google & Microsoft Ads, as well as GDN & YouTube Lead on ideation, planning and campaign set up in line with our commercial calendar Research new opportunities and identify trends within the Paid Search channel to grow our accounts, whilst optimising Build close relationships with key platforms to ensure our campaigns are aligned with best practices and latest technologies Work cross functionally to align with overall business goals Ensure our Paid and Organic Search offering is aligned globally Daily, weekly and monthly tracking, reporting and analysis of KPIs Champion Paid Search within the business Collaborate with the international market teams and lead on Paid Search strategy and execution Work with the retail team to drive footfall in-stores through the Paid Search channel Who are they looking for? ️ These are the essential requirements: 3 years+ Paid Search planning and buying experience - must have hands on experience Strong planning and organisational skills essential Good understanding of all Paid Media channels, and Digital Marketing as a whole (marketing funnel) Previous experience running Paid Search campaigns in UK, US and EU markets Proficient at Google Analytics You are our values and brand ambassador, high on emotional intelligence with a naturally humble approach An excellent communicator you effortlessly inspire and coach others to find and be their best self Highly analytical individual with excellent Microsoft Excel skills You are a self-starter with an entrepreneurial spirit who loves to do things differently, innovate and always push the boundaries Highly motivated with an entrepreneurial mindset The nice to haves: Experience in a fast-paced Ecom environment Media agency experience Google AdWords certification Experience with Shopify The exciting bits! Product allowance Flexi working Extra holidays etc... We have lots of wonderful perks but we really believe the best part about working for us is being surrounded by amazing people that share our passion for our mission and values, and having the freedom to be fully empowered to flourish and be your best self. The key details London £35,000-£40,000 What's the culture like? "We want to get to know the real YOU. Our culture is one where individuality, creativity and passion thrive. We look after each other because our success is collective, and we never take ourselves too seriously." A job from Feisty.
24/09/2022
Full time
Role Description Are you a lover of jewellery? Have experience with Paid Search planning and buying? Astrid & Miyu is the place for you! They have an open Global Paid Search role based in London with a salary of £35-£40K! So what's the job? This is a brand-new role within the Astrid & Miyu marketing team to lead on all Global Paid Search activity, from ideation to implementation, and grow the channel ensuring commercial success for the business. They are looking for someone with strong experience in planning and buying Paid Search campaigns in a fast-paced environment. Reporting into the Senior Digital Marketing Manager, you will be an integral part of the global marketing team and work closely with international markets teams to support their exciting expansion plans. And what about the company? Astrid & Miyu's vision is to make contemporary designed jewellery accessible to everyone. They are more than just a jewellery brand. They are a movement. Empowering people to celebrate each other, express and honour individuality and diversity and, of course, sparkle. Astrid & Miyu revolutionise through experience, innovation, empowerment and integrity. They're a playground for jewellery lovers and are continuously innovating with sustainability at their core as they continue to grow. Tell me more Account management, optimisation and high-quality analysis and reporting across our international Paid Search channels: Google & Microsoft Ads, as well as GDN & YouTube Lead on ideation, planning and campaign set up in line with our commercial calendar Research new opportunities and identify trends within the Paid Search channel to grow our accounts, whilst optimising Build close relationships with key platforms to ensure our campaigns are aligned with best practices and latest technologies Work cross functionally to align with overall business goals Ensure our Paid and Organic Search offering is aligned globally Daily, weekly and monthly tracking, reporting and analysis of KPIs Champion Paid Search within the business Collaborate with the international market teams and lead on Paid Search strategy and execution Work with the retail team to drive footfall in-stores through the Paid Search channel Who are they looking for? ️ These are the essential requirements: 3 years+ Paid Search planning and buying experience - must have hands on experience Strong planning and organisational skills essential Good understanding of all Paid Media channels, and Digital Marketing as a whole (marketing funnel) Previous experience running Paid Search campaigns in UK, US and EU markets Proficient at Google Analytics You are our values and brand ambassador, high on emotional intelligence with a naturally humble approach An excellent communicator you effortlessly inspire and coach others to find and be their best self Highly analytical individual with excellent Microsoft Excel skills You are a self-starter with an entrepreneurial spirit who loves to do things differently, innovate and always push the boundaries Highly motivated with an entrepreneurial mindset The nice to haves: Experience in a fast-paced Ecom environment Media agency experience Google AdWords certification Experience with Shopify The exciting bits! Product allowance Flexi working Extra holidays etc... We have lots of wonderful perks but we really believe the best part about working for us is being surrounded by amazing people that share our passion for our mission and values, and having the freedom to be fully empowered to flourish and be your best self. The key details London £35,000-£40,000 What's the culture like? "We want to get to know the real YOU. Our culture is one where individuality, creativity and passion thrive. We look after each other because our success is collective, and we never take ourselves too seriously." A job from Feisty.
Role Description Experienced User Researcher looking to join a fast-growing team at a leading Digital Agency - Read on! Tell me more Softwire are a leading Digital Agency with strong design and engineering credentials. They tackle challenges including streaming Glastonbury's headliners, helping the fuel-poor improve their homes, to using Machine-Learning to help Moorfields Eye Hospital better diagnose eye disease. They're a team of over 150 who work to help their clients achieve their ambitions. So what's the job? They're a fast-growing team, within a more established agency, focusing on innovation, proof-of-concept and early stage engagements. They work very closely with their clients in intense, user focused, prototype driven sprints, that grow into long term relationships. They're looking for someone to grow with them with a strong opportunity to shape your future role in the team. These are the essential requirements: Experience & Qualifications Applying user research, in both the public and private sectors A track record you can share with us, demonstrating project success Degree or higher in a relevant subject (HCI, psychology etc), or equivalent experience Experience working within Agile/SCRUM processes Experience of working in or alongside design sprints Logistics & Planning Capabilities Able to plan and lead your own activities Develop and execute research plans to business priorities and project content Lead clients and teams in workshops, focus groups and other research activities Work with key stakeholders to identify and prioritise project goals Manage the logistics of user recruitment, scheduling and interactions Business Insight Experience of using data to inform business and design decisions Be a strong advocate of the user within a business setting Help clients through the process of aligning behind priorities Understand the product/business lifecycle and where/how research can deliver value Research Skills In-depth knowledge of UCD and research techniques Able to recognise project constraints and determine appropriate methods Expertise with a range of tools to deliver in-person and remote research sessions An ability to make sense of and translate research findings into high-impact outputs Dedication to developing in-house research capabilities Team/process Familiar with the agile process Understanding of wider development process, and where user research fits Ability to work collaboratively and mentor colleagues from other disciplines Ability to move with the team, iterating research during the project lifetime Presentation / Communication Skills Communicate the value of user engagement in new business activities: proposal writing; project scoping and presentations Present articulately, and explain user needs to clients Empathy to engage and develop strong working relationships with a range of individuals Confidence to both stick to your principles and flexible to take onboard those of others Understand communications needs around insights, to make a compelling case Do I fit the bill? ️ You are a highly motivated and enthusiastic individual who is passionate about improving the experiences of users by understanding their needs. Using a range of research techniques and best practices you'll help to craft the best outcome for users and our clients. Your experience will bring together quantitative and qualitative research data to draw business focused conclusions and you'll engage the team and clients to communicate the results and devise testing plans. With a flexible approach you'll need to adapt to changing objectives and drive the correct combination of activities to deliver project goals and deadlines. You'll be comfortable leading the user research on any project, helping and feeding insight to the wider team. You will deliver research and data-informed artefacts including personas, journey maps and user needs to drive effective products and services. You'll be comfortable working autonomously within a supportive environment. We value work-life balance and provide the right conditions to enable individuals reach their potential. The exciting bits! Softwire operates transparent pay scales and a profit share scheme based on role and overall company performance Salary: £37,700 - £49,600 + Profit Share Pension: Additional 5% of salary 25 days annual leave (with the option to buy and sell) ️ Time off for company-wide morale activities, time off for charitable / CSR activities Permanent health insurance Free annual eye test, cycle to work, electric vehicle lease schemes, and payroll charity donations 50% of company profits paid as bonus to employees Generous maternity, paternity and adoption pay Commitment to build a diverse and inclusive workplace Numerous exciting options for career development and training Dedicated budget for wide ranging staff activities and entertainment The key details Location: London Salary: Total package based on experience ranging from £41,000 - £55,000, plus pension - additional 5% of salary Start date: ASAP What's the culture like? "We're innovators. We're passionate problem-solvers in both software engineering and digital design. We are dedicated. And we love what we do. It all started when our founders Pete, Dan, and Phil realised that there was a better way to do things. A way that delivers results without squeezing the fun out of what we do. A way that is never corporate, but always professional. When you work with Softwire, you're not only becoming part of a team with in-depth technical skills and delivery expertise - you're joining a team filled with passion, guile, and an absolute dedication to producing the best work possible. Voted in the Sunday Times as one of the Top 100 Companies to Work For (now known as Best Companies), you'll be working in a thriving environment full of innovation, devotion, and outright electricity." What we stand for Here at Softwire, we hold four key values at the core of everything we do: We really care about what we do When we say we care, we honestly mean it. Our work is our passion, and eve-rything that comes through our doors is treated with the utmost respect and with the same level of care that we'd treat our own work. Because honestly - we really do care. We trust and are trustworthy We're not micromanagers. We place a level of trust in each member of our team to work their hardest and produce the best they can achieve. This is an innovative but fun place to work - and we trust that you'll meet our standards. We are kind Clients come to us with complex, exciting, but often challenging projects. And we are the friendly face that will help them reach their goals - and be with them for the long run. Our team is open, accepting, and always ready to accept new ideas. Because after all, in a world where being kind is free - why be anything but? We are fun When you're working at the forefront of technology, every day is different. And in this fast-paced environment, we realise that work isn't always going to be fun. Some days can be stressful, but despite this, we know the importance of enjoying ourselves. Because at the end of the day, we spend a lot of time at work - so we might as well have fun while we're there." Equality, Diversity and Inclusion at Softwire ️ Softwire is an equal-opportunities employer and does not discriminate on the basis of age, disability, gender including gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other protected status. All matters related to employment are decided on the basis of qualifications, merit, and business need. So, what are the next steps? ️ Apply via Feisty Answer simple screening questions (to follow) Follow link (to follow) to complete your application A job from Feisty.
24/09/2022
Full time
Role Description Experienced User Researcher looking to join a fast-growing team at a leading Digital Agency - Read on! Tell me more Softwire are a leading Digital Agency with strong design and engineering credentials. They tackle challenges including streaming Glastonbury's headliners, helping the fuel-poor improve their homes, to using Machine-Learning to help Moorfields Eye Hospital better diagnose eye disease. They're a team of over 150 who work to help their clients achieve their ambitions. So what's the job? They're a fast-growing team, within a more established agency, focusing on innovation, proof-of-concept and early stage engagements. They work very closely with their clients in intense, user focused, prototype driven sprints, that grow into long term relationships. They're looking for someone to grow with them with a strong opportunity to shape your future role in the team. These are the essential requirements: Experience & Qualifications Applying user research, in both the public and private sectors A track record you can share with us, demonstrating project success Degree or higher in a relevant subject (HCI, psychology etc), or equivalent experience Experience working within Agile/SCRUM processes Experience of working in or alongside design sprints Logistics & Planning Capabilities Able to plan and lead your own activities Develop and execute research plans to business priorities and project content Lead clients and teams in workshops, focus groups and other research activities Work with key stakeholders to identify and prioritise project goals Manage the logistics of user recruitment, scheduling and interactions Business Insight Experience of using data to inform business and design decisions Be a strong advocate of the user within a business setting Help clients through the process of aligning behind priorities Understand the product/business lifecycle and where/how research can deliver value Research Skills In-depth knowledge of UCD and research techniques Able to recognise project constraints and determine appropriate methods Expertise with a range of tools to deliver in-person and remote research sessions An ability to make sense of and translate research findings into high-impact outputs Dedication to developing in-house research capabilities Team/process Familiar with the agile process Understanding of wider development process, and where user research fits Ability to work collaboratively and mentor colleagues from other disciplines Ability to move with the team, iterating research during the project lifetime Presentation / Communication Skills Communicate the value of user engagement in new business activities: proposal writing; project scoping and presentations Present articulately, and explain user needs to clients Empathy to engage and develop strong working relationships with a range of individuals Confidence to both stick to your principles and flexible to take onboard those of others Understand communications needs around insights, to make a compelling case Do I fit the bill? ️ You are a highly motivated and enthusiastic individual who is passionate about improving the experiences of users by understanding their needs. Using a range of research techniques and best practices you'll help to craft the best outcome for users and our clients. Your experience will bring together quantitative and qualitative research data to draw business focused conclusions and you'll engage the team and clients to communicate the results and devise testing plans. With a flexible approach you'll need to adapt to changing objectives and drive the correct combination of activities to deliver project goals and deadlines. You'll be comfortable leading the user research on any project, helping and feeding insight to the wider team. You will deliver research and data-informed artefacts including personas, journey maps and user needs to drive effective products and services. You'll be comfortable working autonomously within a supportive environment. We value work-life balance and provide the right conditions to enable individuals reach their potential. The exciting bits! Softwire operates transparent pay scales and a profit share scheme based on role and overall company performance Salary: £37,700 - £49,600 + Profit Share Pension: Additional 5% of salary 25 days annual leave (with the option to buy and sell) ️ Time off for company-wide morale activities, time off for charitable / CSR activities Permanent health insurance Free annual eye test, cycle to work, electric vehicle lease schemes, and payroll charity donations 50% of company profits paid as bonus to employees Generous maternity, paternity and adoption pay Commitment to build a diverse and inclusive workplace Numerous exciting options for career development and training Dedicated budget for wide ranging staff activities and entertainment The key details Location: London Salary: Total package based on experience ranging from £41,000 - £55,000, plus pension - additional 5% of salary Start date: ASAP What's the culture like? "We're innovators. We're passionate problem-solvers in both software engineering and digital design. We are dedicated. And we love what we do. It all started when our founders Pete, Dan, and Phil realised that there was a better way to do things. A way that delivers results without squeezing the fun out of what we do. A way that is never corporate, but always professional. When you work with Softwire, you're not only becoming part of a team with in-depth technical skills and delivery expertise - you're joining a team filled with passion, guile, and an absolute dedication to producing the best work possible. Voted in the Sunday Times as one of the Top 100 Companies to Work For (now known as Best Companies), you'll be working in a thriving environment full of innovation, devotion, and outright electricity." What we stand for Here at Softwire, we hold four key values at the core of everything we do: We really care about what we do When we say we care, we honestly mean it. Our work is our passion, and eve-rything that comes through our doors is treated with the utmost respect and with the same level of care that we'd treat our own work. Because honestly - we really do care. We trust and are trustworthy We're not micromanagers. We place a level of trust in each member of our team to work their hardest and produce the best they can achieve. This is an innovative but fun place to work - and we trust that you'll meet our standards. We are kind Clients come to us with complex, exciting, but often challenging projects. And we are the friendly face that will help them reach their goals - and be with them for the long run. Our team is open, accepting, and always ready to accept new ideas. Because after all, in a world where being kind is free - why be anything but? We are fun When you're working at the forefront of technology, every day is different. And in this fast-paced environment, we realise that work isn't always going to be fun. Some days can be stressful, but despite this, we know the importance of enjoying ourselves. Because at the end of the day, we spend a lot of time at work - so we might as well have fun while we're there." Equality, Diversity and Inclusion at Softwire ️ Softwire is an equal-opportunities employer and does not discriminate on the basis of age, disability, gender including gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other protected status. All matters related to employment are decided on the basis of qualifications, merit, and business need. So, what are the next steps? ️ Apply via Feisty Answer simple screening questions (to follow) Follow link (to follow) to complete your application A job from Feisty.
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