Circle Health Group

Circle Health Group in St Helens is hiring a Quality and Risk Manager to oversee the hospital's quality and governance functions, ensuring high standards of patient care. This full-time role demands coordination for inspections and efficient management of incidents. Ideal candidates will have healthcare industry experience and a solid knowledge of clinical governance standards. The position offers competitive pay, attractive benefits like healthcare schemes, and a commitment to a diverse workplace.

Circle Health Group is seeking a Deputy Clinical Services Manager for the Outpatients department at Ross Hall Hospital in Glasgow. This full-time role involves overseeing staffing and patient care while supporting the nursing team. Candidates should have substantial nursing experience and be a registered adult nurse. We offer competitive salaries and a rich benefits package including holiday entitlement, private healthcare, and ongoing training opportunities.

Deputy Clinical Services Manager - Outpatients Deputy Clinical Services Manager - Outpatients Ross Hall Hospital and Ross Hall Clinic Braehead 37.5 Hours & Permanent Salary: Up to £48,950.00 per year (depending on level of experience, training and qualification) Ross Hall Hospital and Ross Hall Clinic Braehead in Glasgow is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. We have an opportunity for a Deputy Clinical Services Manager to join their team of staff in the Outpatients department. This is a full time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern. Duties of this role include: Assist with daily staff allocation, rotas, and managing safe staffing levels and skill mix across the unit. Work clinically as part of the rota, providing expert oversight and supporting the nursing team during shifts. Ensure the unit operates safely, efficiently, and effectively, upholding high standards of patient care at all times. Contribute to audits, incident reporting, risk management, and quality improvement initiatives. Provide supervision, mentorship, and appraisal support to nursing staff and junior leaders. Support the implementation of service improvements, innovation, and operational changes. Applicants should meet the following criteria: Registered Nurse (Adult) with valid NMC registration. Significant experience in a ward, inpatient, or critical care nursing environment. Prior leadership or supervisory experience. Good understanding of governance, patient safety, and ward/critical care protocols. Strong communication, organisation, and leadership skills. Salary & Benefits Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including: 25 days holiday per year + bank holidays, increasing to 30 days with service Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions Friends & Family Hospital Discounts Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay Non-contributory life insurance Staff engagement hub with access to discounts and extensive rewards and voluntary benefits Access to resources, tools and services to support your wellbeing Employee recognition programmes Industry leading training and development opportunities and much more! Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles and more. We're passionate about creating an environment where our people can thrive, grow, and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.

Quality and Risk Manager Fairfield Independent Hospital in St Helens is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. This is a full time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern. Duties of this role include: Lead and coordinate the hospital's quality and governance functions, ensuring delivery of safe, high quality patient care in line with CHG and national standards. Champion a culture of safety and quality, raising awareness of governance frameworks and supporting staff to understand and implement key regulatory requirements. Develop, review, and improve clinical governance systems, policies, and procedures across the hospital. Prepare the hospital for CQC/HIS/HIW inspections, working with department leads to collate evidence and implement proactive improvement measures. Coordinate responses and action plans following inspections and audits, ensuring outcomes are tracked and completed within required timeframes. Support the hospital in achieving and maintaining a 'Good' or higher regulatory rating. Ensure all incidents and complaints are logged and closed in accordance with CHG policy timeframes. Applicants should meet the following criteria: Previous experience in the healthcare industry, with a background in governance or risk management. Strong knowledge of clinical governance, CQC/HIS/HIW standards, and national quality frameworks. Experience conducting complex investigations, including Root Cause Analysis (RCA). Excellent interpersonal and communication skills with the ability to present and educate confidently. Proven ability to facilitate change, lead projects, and work collaboratively across teams. Relevant health related qualification and evidence of ongoing professional development. Strong data analysis and report writing skills with an eye for identifying trends and driving improvement. Experience working in an independent healthcare setting. Qualification or training in quality improvement methodologies (e.g., Lean, Six Sigma). Familiarity with governance platforms or incident reporting tools used in healthcare. Salary & Benefits Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including: 25 days holiday per year + bank holidays, increasing to 30 days with service Management Bonus Scheme Private Healthcare Scheme for treatment at our hospitals, covering pre existing medical conditions Friends & Family Hospital Discounts Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay Non contributory life insurance Staff engagement hub with access to discounts and extensive rewards and voluntary benefits Access to resources, tools and services to support your wellbeing Employee recognition programmes Industry leading training and development opportunities and much more! Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles and more. We're passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.

Circle Health Group is seeking a Senior Patient Administrator at The Clementine Churchill Hospital in Harrow. The role is full-time at 37.5 hours per week, focusing on providing efficient administrative support throughout the patient journey. Responsibilities include managing bookings, ensuring high data entry standards, and mentoring junior staff. Candidates should have relevant experience, strong organisational skills, and proficiency in Microsoft Office. They also offer competitive salaries and extensive employee benefits.

Senior Patient Administrator The Clementine Churchill Hospital 37.5 Hours & Permanent Salary: Up to £27,401.60 per year (depending on level of experience, training and qualification) The Clementine Churchill Hospital in Harrow Is part of Circle Health Group , Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. We have an opportunity for a Senior Patient Administrator to join their team of staff in the Administration department. This is a full-time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern. Duties of this role include: Provide efficient, accurate, and compassionate administrative support throughout the patient journey, including booking, admission, transfer, and discharge. Maintain high standards in data entry, appointment scheduling, and communication with patients and clinical staff. Ensure timely processing of documentation, referrals, and patient updates using the appropriate systems. Act as a senior point of contact for patient administration staff, offering guidance and troubleshooting support for complex queries. Support task allocation and day-to-day workflow coordination across the team. Ensure handovers are completed and all processes are followed in line with departmental procedures. Applicants should meet the following criteria: Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence Experience in a patient administration, bookings, or healthcare support role. Strong organisational skills and attention to detail. Confident using hospital systems and Microsoft Office applications. Excellent communication and interpersonal skills. Ability to support and mentor junior team members. Previous experience in a senior administrative or team coordinator role. Knowledge of patient pathways, referral systems, or RTT targets. Understanding of information governance and confidentiality policies. Experience working in a private hospital or clinical environment. Salary & Benefits Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including: 25 days holiday per year + bank holidays, increasing to 30 days with service Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions Friends & Family Hospital Discounts Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay Non-contributory life insurance Staff engagement hub with access to discounts and extensive rewards and voluntary benefits Access to resources, tools and services to support your wellbeing Employee recognition programmes Industry leading training and development opportunities and much more! Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles and more. We're passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture. Bishops Wood Hospital - Northwood, Clementine Churchill Hospital - Harrow