Applause IT Recruitment Ltd

Software Support Analyst - CAD, CAM, CNC Hybrid (3 days on-site near Solihull) 40,000 - 45,000 + benefits Are you a hands-on Software Support Analyst who loves solving complex software problems and helping customers get the best out of powerful design tools? Applause IT are working with an established software company whose products are used by makers, manufacturers and engineers around the world to turn creative 2D and 3D designs into real products. Their software sits at the intersection of design, CAD/CAM, and CNC machining - giving users the power to produce anything from intricate signage to precision-engineered parts. The Opportunity You'll take ownership of customer software support for a suite of specialist design and manufacturing applications, providing first-class help to users across the UK and overseas. Day to day, you'll: Diagnose and resolve customer issues covering installation, licensing and workflow challenges Provide expert support via email, phone and remote tools Collaborate with the engineering team on bug fixes, testing and product feedback Maintain documentation and contribute to internal knowledge sharing Become the go-to expert customers rely on for quick, clear and professional technical help This is a standalone role suited to someone confident working independently, with strong communication skills and an analytical approach to problem-solving. What You'll Bring Proven experience supporting software products in a customer-facing role Strong troubleshooting and Windows application support skills Excellent written and verbal communication Familiarity with ticketing systems such as Zendesk, Jira Service Management or Freshdesk Understanding of CAD/CAM, CNC, or design/manufacturing workflows Desirable: Experience supporting 3D design, CNC, or engineering software Exposure to software testing, bug tracking or release validation Knowledge of scripting (PowerShell or Python) or helpdesk documentation tools What's On Offer Salary up to 45,000, depending on experience Hybrid working - 3 days on-site (Mon, Wed, Fri) near Solihull / Balsall Common 25 days' holiday + bank holidays 8% company pension, private healthcare and death-in-service benefit Supportive, creative environment where you'll work directly with engineers building world-class software If you're passionate about technology, enjoy helping users, and want to work with cutting-edge CAD/CAM tools that make a real impact, we'd love to hear from you.

Graphic Designer 27,000 - 30,000 Base + Excellent Benefits Maternity Cover until 2027 with potential to go permanent Ellesmere Port. Commutable from Liverpool, Wirral, Warrington and North Wales. Hybrid working. 3 days in office. About the Role Applause IT are working with a highly successful company who are looking for a creative and driven Graphic Designer to join a dynamic, cross-functional team of marketers and designers working across multiple brands in the travel industry. This is an exciting opportunity to work on high-impact campaigns with global travel partners as well as internal marketing and tech product initiatives. You'll work across a variety of creative projects and channels, including digital campaigns, animations, social content, exhibitions, national press, sales collateral and more. No two days are the same - you'll collaborate with a team who value innovation, creativity, and simplicity in design. Key Responsibilities Design multi-channel creative assets for campaigns - from internal comms and airline marketing to tech product promotion. Deliver a range of artwork including eShots, web banners, social media assets, animations, exhibition stands, brochures, POS, merchandise, and more. Produce storyboards, GIFs, and short animations using motion tools like After Effects. Work within established brand guidelines to ensure consistency across all materials. Collaborate closely with marketers, designers, and external print and production suppliers. Interrogate briefs, understand target audiences, and bring campaign messages to life in a visually impactful way. Manage multiple projects simultaneously and meet deadlines. Analyse creative performance (A/B testing) and apply insights to future work. Skills & Experience Required Minimum 3 years' experience as a Graphic Designer in a fast-paced in-house or agency setting. Proficiency in Adobe Creative Suite - especially Illustrator, Photoshop, InDesign, Premiere Pro, and After Effects. Strong portfolio showcasing multi-platform design across print and digital. Motion design and video editing skills are a must. Creative thinker with attention to detail and the ability to simplify complex ideas. Collaborative team player with strong communication and interpersonal skills. Basic HTML knowledge is a plus but not essential. Benefits & Perks Significant annual company bonus in addition to base salary. 33 days holiday (including bank holidays). 5% employer pension contribution. Hybrid working structure - with modern offices including an on-site gym and social spaces. Internal training academy for professional development. A creative, inclusive, and supportive work culture. Wellbeing and lifestyle benefits designed to support your happiness at work. Apply Now to explore this opportunity to join a creative and collaborative team, grow your career, and design for brands that truly inspire! Please don't forget to send a portfolio of your best work, or links to Behance or similar, along with your CV.

Technical Support Engineer - CAD/CAM Software Hybrid (3 days on-site near Solihull) 40,000 - 45,000 + benefits Are you a hands-on Technical Support Engineer who loves solving complex software problems and helping customers get the best out of powerful design tools? Applause IT are working with an established software company whose products are used by makers, manufacturers and engineers around the world to turn creative 2D and 3D designs into real products. Their software sits at the intersection of design, CAD/CAM, and CNC machining - giving users the power to produce anything from intricate signage to precision-engineered parts. The Opportunity You'll take ownership of technical customer support for a suite of specialist design and manufacturing applications, providing first-class help to users across the UK and overseas. Day to day, you'll: Diagnose and resolve customer issues covering installation, licensing and workflow challenges Provide expert support via email, phone and remote tools Collaborate with the engineering team on bug fixes, testing and product feedback Maintain documentation and contribute to internal knowledge sharing Become the go-to expert customers rely on for quick, clear and professional technical help This is a standalone role suited to someone confident working independently, with strong communication skills and an analytical approach to problem-solving. What You'll Bring Proven experience supporting software products in a customer-facing role Strong troubleshooting and Windows application support skills Excellent written and verbal communication Familiarity with ticketing systems such as Zendesk, Jira Service Management or Freshdesk Understanding of CAD/CAM, CNC, or design/manufacturing workflows Desirable: Experience supporting 3D design, CNC, or engineering software Exposure to software testing, bug tracking or release validation Knowledge of scripting (PowerShell or Python) or helpdesk documentation tools What's On Offer Salary up to 45,000, depending on experience Hybrid working - 3 days on-site (Mon, Wed, Fri) near Solihull / Balsall Common 25 days' holiday + bank holidays 8% company pension, private healthcare and death-in-service benefit Supportive, creative environment where you'll work directly with engineers building world-class software If you're passionate about technology, enjoy helping users, and want to work with cutting-edge CAD/CAM tools that make a real impact, we'd love to hear from you.

Business Development Manager/Account Manager (Hybrid) IT Managed Services Location: Sheffield HQ - candidates welcome from Nottinghamshire, Derbyshire, South Yorkshire, West Yorkshire, East Yorkshire (M1 corridor connected). Hybrid role (negotiable depending on circumstances). Salary & Rewards Account Manager: 30,000- 50,000 basic Senior Account Manager: 40,000- 60,000 basic Uncapped commission + performance bonuses! 10% of GP rising to 15% Clear progression pathways into senior, enterprise, or leadership positions About the Role Applause IT are working with an established multi office IT technology VAR looking to grow it's IT sales team where you'll manage key client relationships, develop new business, and deliver innovative technology solutions across cloud, cybersecurity, infrastructure and managed services. We're open to talking to strong Account Managers and Business Development Managers ready to step up - or proven Senior Account Managers (Account Director Level) experienced in leading complex deals and shaping account strategy. Client & Account Management Act as the primary contact for key accounts, building long-term relationships. Understand client objectives and map relevant IT solutions to their needs. Provide informed, strategic advice on technology trends and opportunities. Sales & Business Development Develop and execute account plans to exceed revenue targets. Identify and convert new opportunities across existing and new customers. Lead full sales cycles from prospecting through to closing. Negotiate high-value deals (senior level). Collaboration & Delivery Work with technical, marketing, and delivery teams to ensure seamless solution delivery. Prepare proposals, quotes and product demos. Resolve client issues effectively. Mentor junior sales colleagues (senior level). Strategy, Forecasting & Reporting Maintain accurate CRM and pipeline records. Provide sales forecasts and performance updates. Analyse market trends and competitor activity. Skills & Experience 3+ years in IT sales / account management (5+ for Senior). Good understanding of IT solutions: cloud, cybersecurity, infrastructure, networking, managed services. Demonstrable record of meeting or exceeding sales targets. Strong communication, negotiation and presentation skills. Experience handling multiple accounts or complex sales cycles. Proficiency in CRM systems and Microsoft Office. Preferred Attributes Experience with public and private sector clients. Vendor certifications (AWS, Microsoft, Cisco, etc.) at the more Snr Level Strategic, proactive and commercially astute mindset. Comfortable in a fast-paced, target-driven environment. Able to travel to client sites; driving may be required depending on territory. Pension & healthcare Professional development and certification support Hybrid working Supportive culture with opportunities for progression Send CV now to find out more!

Role: Junior Software Engineer Location: Bimingham (Hybrid) Employment Type: Full-time, permanent Clearance: Must be a British national able to attain DV (Developed Vetting) security clearance Are you a recent Junior Software Engineer with a passion for Java development and a keen interest in building secure software solutions for critical UK services? This is an excellent opportunity to join a highly specialised software team delivering innovative, bespoke systems to law-enforcement and government customers. The Role As a Software Engineer, you'll work within a small, close-knit team responsible for designing, developing and supporting custom-built software products. You'll be involved throughout the full project lifecycle - from gathering requirements and writing clean, efficient code to testing, deployment and client support. This role offers exceptional exposure to secure software environments , hands-on development experience, and the opportunity to work directly with end-users across the UK and abroad. Key Responsibilities Design, build, and maintain bespoke software solutions using Java and SQL Work across the full software development lifecycle , from concept to delivery Collaborate with policing and government clients to define and deliver solutions Develop and maintain high-volume, low-latency applications ensuring strong performance Test and debug software to ensure reliability and maintainability Support and enhance existing applications and systems Research and present new technologies for continuous improvement Travel to customer sites for meetings, deployments, and support activities Core Technologies Essential Skills: Java (commercial experience required) SQL Linux (preferably Red Hat / Rocky) Desirable Skills: J2EE , JPA , GWT / GXT , Vaadin Knowledge of secure software development practices Interest in full stack or web application development About You As this role supports sensitive national projects, you must be a British national able to achieve DV clearance , and hold a full UK driving licence . Why Apply? Opportunity to contribute to real-world projects in the public safety and security domain Work within a small, technically skilled team with clear ownership of projects Exposure to both backend and frontend Java technologies Direct engagement with customers across the UK and internationally Ongoing professional development and the chance to build a long-term career in secure software engineering If you're ready to start your software development career working on meaningful, high-impact projects, click apply now to join a team that builds technology solutions making a real difference.

IT Engineer - Windows, Network, Support Mayfair (On-site) 30,000 - 40,000 Applause IT are proud to be working with a travel software organisation based in Mayfair looking build out their IT support function with an IT Engineer ready to take the next step in their journey / career. As the IT Engineer you need to showcase strong communication, organisational, and customer service abilities across all organisational levels, as you play a crucial role in the company's infrastructure. Additionally, you should possess self-motivation, the capability to handle multiple deadlines, and the initiative to independently see projects to fruition. Responsibilities include overseeing document control, managing the registration of all IT hardware, maintaining servers, conducting regular backups and system security checks, and addressing day-to-day issues. The successful IT Engineer will have experience in the following: Active Directory, PowerShell Windows Server & VMware Windows Server Windows and Max OS Azure AD Office 365 & Exchange Server - on site and remote Firewalls and Switches Backup and recovery solutions Microsoft Intune and AutoPilot Hardware setups If you are interested in finding out more then click APPLY NOW or send your CV to (url removed) IT Engineer - Windows, Network, Support Mayfair (On-site) 30,000 - 40,000

Role: Senior Software Engineer Locations: Gloucestershire Manchester London (Hybrid / Remote Options Available) Salary: 40,000 - 75,000 + Comprehensive Benefits Type: Full-time, Permanent PLEASE NOTE: This role requires UK citizenship and the ability to obtain high-level UK Security Clearance (typically requiring 10+ years of UK residency). Are you a skilled Software Engineer looking to apply your talents to mission-critical problems? Do you want to build secure, high-assurance systems that have a genuine impact on national security? On behalf of our client, a specialist UK technology company at the forefront of defence and cyber security innovation, we are seeking a talented Software Engineer to join their core team. This is an opportunity to work on innovative projects within a culture that blends enterprise-grade engineering with the agility of a start-up. The Role: As a Software Engineer, you will be integral to the design, development, and maintenance of secure, scalable software platforms for government and defence clients. You'll work within multi-disciplinary teams, contributing to the entire software lifecycle while upholding the highest standards of engineering and security. Key Responsibilities: Design, build, and maintain robust and secure software solutions. Collaborate with teams across cloud, data, and infrastructure domains. Contribute to all phases of the software development lifecycle. Uphold and advocate for strong engineering, testing, and security principles. Technology Exposure: You will have the opportunity to work with a modern and varied tech stack, including: Backend: Java, Python Frontend: TypeScript, React, Angular, Vue Cloud & Infrastructure: AWS, Azure, Docker, Kubernetes Data: Elasticsearch, Neo4J About You (The Ideal Candidate): A technically curious and adaptable software engineer with experience across modern technology stacks. Proven experience in software engineering; background in secure or regulated environments is highly desirable. A strong communicator who thrives in collaborative, high-autonomy teams. Must be a UK Citizen and eligible to obtain UK Security Clearance (which typically requires 10+ years of continuous residency in the UK). Desirable Experience: Previous work on Defence, Cyber Security, or Government projects. Understanding of secure software design principles. Experience in full-stack or cloud-native development. What's on Offer: In return for your expertise, you will receive a highly competitive package and unparalleled opportunities for growth in a critical sector. Generous pension with an 8% employer contribution. BUPA private health cover. Life insurance cover of 4x your salary. 25 days holiday + bank holidays, with the option to buy/sell up to 5 days. Electric Vehicle car scheme via salary sacrifice. EMI Share Scheme , giving you a stake in the company's success. 10 days of dedicated training allowance per year and a tailored career development plan. Flexible working hours and remote working options. Why Apply? This is more than just another software role. You will be working on projects with real national impact, using Innovative -edge technology to solve complex challenges. You'll join a fast-growing, people-first company that invests in its team, offering clear progression, fantastic benefits, and a supportive, flexible environment where your input truly matters.

Senior Infrastructure Engineer - Network Infrastructure Firewalls DV Clearable On-Site Location: East Birmingham (Full-Time, On-Site) Salary: 47,000 - 55,000 + Benefits Are you an experienced Infrastructure Engineer with strong networking expertise and a background in secure environments? This is a full-time, on-site role based in Marston Green, Birmingham , offering the opportunity to support mission-critical IT infrastructure within a security-sensitive organisation. As a Senior Infrastructure Engineer , you will be responsible for delivering and managing secure LAN, WAN, and WLAN networks, acting as a key escalation point for troubleshooting, and providing mentoring to junior engineers. Candidates must be eligible for DV (Developed Vetting) clearance - British nationals with long-term UK residency only. Key Responsibilities: Deploy and manage LAN, WAN, and WLAN networks for secure enterprise environments Troubleshoot complex Layer 2 and Layer 3 networking issues Document network topologies and configurations Monitor and enhance performance across network infrastructure Install and maintain firewalls - Palo Alto, Cisco ASA (AnyConnect), FortiGate Manage VPNs, IPSEC tunnels, and certificate-based authentication Contribute to AD design and secure environment management Mentor junior staff and act as a key escalation point Participate in incident response and root cause analysis Required Skills & Experience: 5+ years in a Network Engineer or Infrastructure Engineer role Strong knowledge of TCP/IP, VLAN, VXLAN, EVPN, VPC, MLAG Deep experience with BGP, OSPF, EIGRP routing protocols Firewall configuration experience: Palo Alto, Cisco ASA, FortiGate VPN setup and support (IPSEC, remote access) Familiarity with Wireshark, SNMP, and monitoring tools Cross-platform support (Windows, Linux, macOS) Microsoft Active Directory design and maintenance experience Strong documentation, communication, and team leadership skills Desirable: CCNA/CCNP certifications Must be DV clearable If you're ready to work in a high-trust, high-security environment and bring your networking expertise to a forward-thinking organisation, click apply now to learn more.

Business Development Manager - IT Managed Services and Solutions, Cloud, SaaS, Public Sector Reports to Birmingham Office. Remote plus anchor days. To suit candidate living in England with good motorway access. No visa holders please. Must have ILR or be UK or European Citizen with at least part settled status. Circa 50-65K depending on experience + Car + Uncapped Comm + Package Job Description Applause IT are working with a large well established IT Technology client with a wide product portfolio, looking for a driven and results-oriented Business Development Manager to join a fast-growing Public Sector sales team at one of the UK's leading managed service providers. This role is net new business focused , making it perfect for a motivated sales professional with a background in technology solutions and a deep understanding of public sector procurement frameworks. This is a remote-first role, giving you the flexibility to work from home while being supported by a collaborative, high-performing team. You'll take full ownership of identifying and closing new opportunities, managing your own pipeline, and shaping go-to-market strategies across a defined product and vertical focus. Key Responsibilities: Generate new business within the public sector across targeted accounts. Develop and manage a 30-60-90 day success plan to drive your pipeline growth. Own a rolling list of 100 named target accounts in your vertical and product focus. Lead sales activities using HubSpot including pipeline forecasting, campaign execution, and CRM admin. Work with internal teams to co-create joint campaigns and go-to-market strategies. Design and deliver marketing-led initiatives such as webinars, roundtables, and industry events. Build early-stage opportunities by engaging decision-makers and aligning solutions with key sector needs. Navigate public sector frameworks and governance, clearly positioning service differentiators. Become a subject matter expert in a chosen specialism (e.g. Cybersecurity, Cloud, Unified Comms etc). What We're Looking For (in multiple hires) : Proven success in new business sales , ideally within the IT, cloud, comms, or cybersecurity space. Knowledge of public sector frameworks (e.g. RM6116 NS3, RM6100 TS3, YPO, G-Cloud). Proficiency with tools like Sales Navigator, Cognism , and HubSpot . Experience creating and executing marketing campaigns and events aligned to technology offerings. Excellent bid writing skills , able to create persuasive proposals independently. Strong organisational skills with the ability to manage complex sales cycles. Specialism in winning new business from any and all of these areas: NHS, Central Government, Police / Blue Light, Local Government. What's On Offer: Remote-first working with flexible hybrid options. 25 days holiday , increasing annually to 28 days. Private medical insurance , discounted health plans, and virtual GP access. Comprehensive health & wellbeing programme , supported by a dedicated internal wellbeing team. Eye care support and an employee assistance programme. A progressive, high-performance culture that supports career development. If you're a strategic thinker with a passion for creating new business opportunities and building long-term client relationships in the public sector, we'd love to hear from you. Apply now to take the next step in your career with one of the UK's largest managed service providers.

Head of Practice - Information Security, Consultancy Hybrid (Midlands) 90,000- 115,000 + Bonus + Benefits Tech Consultancy - Secure Software & Advisory Services We're partnered with a specialist cyber-led technology business supporting government, defence and critical infrastructure customers. As they expand their consulting capability, we're hiring a Head of Practice to lead their Consultants and Architects and shape the future of their advisory function. This is a senior role where you'll bring technical credibility, leadership presence and consulting expertise, someone the team naturally trusts because you speak from experience, not theory. The Opportunity You'll lead a highly capable group of consultants and architects responsible for secure solution design, advisory engagements, and guiding customers through complex information-security challenges. You'll also play a strategic role in evolving the services offering, helping define methodologies, strengthen delivery frameworks, and grow capability across the practice. It's a smaller, agile organisation, so you'll work closely with the senior leadership team and will have the freedom to influence direction, standards and ways of working. What You'll Be Doing Lead, mentor and develop Consultants and Architects across secure design, advisory and customer engagements. Act as the credible technical authority for your function, shaping best practice and elevating consulting quality. Oversee scoping and solution design, ensuring engagements are delivered with clarity and consistency. Partner with Product, Delivery and Sales to align consulting activity with customer requirements and strategic priorities. Evolve the services catalogue and consulting frameworks as the organisation grows and its offerings mature. Build strong relationships with mission-focused customers across highly regulated environments. What You'll Bring Strong background in consulting, ideally cyber, secure information exchange, defence or government-facing environments. Hands-on experience as a Senior Consultant, Architect, Practice Lead or similar. Natural technical credibility; able to win the confidence of highly skilled consultants. Experience shaping or maturing consulting practices, methodologies or capabilities. Strong stakeholder skills and the ability to influence direction in a high-assurance setting. A collaborative, thoughtful leadership style, this is as much about people as it is about process. Why This Role? A genuine leadership position in a mission-critical space. Freedom to shape the consulting practice and influence strategy. Close, direct access to senior decision-makers, minimal red tape. A role with real purpose: supporting organisations that protect national and organisational security. If you want to find out more, click APPLY NOW Head of Practice - Information Security, Consultancy - Hybrid (Midlands) 90,000- 115,000 + Bonus + Benefits - Tech Consultancy - Secure Software & Advisory Services

Technical Manager - MSP Services Salary: 45,000 - 65,000 per annum, dependent on experience Contract Type: Permanent, Full-Time Overview An exciting opportunity has arisen for an experienced Technical Manager to join a well-established Managed Services Provider (MSP) based in Birmingham. Reporting to the Operations Lead, the Technical Manager will oversee both the Technical Support and Technical Projects teams, driving service delivery, operational excellence, and client satisfaction. This is a key leadership position for someone with a strong MSP background who enjoys combining hands-on technical expertise with team management and strategic input. The Role As the Technical Manager , you will: Lead, mentor, and develop the Technical Support and Technical Projects teams. Act as the senior technical escalation point for complex IT issues. Manage team workloads and ensure SLAs and project deadlines are met. Drive operational efficiency through continuous improvement initiatives. Build strong client relationships and represent the technical team in meetings. Collaborate closely with Operations, Sales, and Account Management to align service delivery with business goals. Contribute to the ongoing development of internal processes, tools, and service standards. Skills and Experience Required Proven experience in a Technical Manager, IT Manager, or similar leadership role within a Managed Services Provider (MSP). Strong technical knowledge across Microsoft 365, Azure, networking, virtualisation, and RMM/PSA tools. Experience managing or overseeing an IT support desk and/or technical project team. Excellent communication and client-facing skills. Demonstrable experience improving operational processes and service efficiency. Desirable Skills ITIL, PRINCE2, or other management/technical certifications. Experience with ConnectWise, Autotask, or similar MSP software. Awareness of cybersecurity best practices within managed service environments. If you're an experienced Technical Manager looking to take ownership of technical operations and help drive growth and efficiency within a successful MSP, we'd love to hear from you.

Role: DevOps Engineer Location: Crewe (Hybrid - 3 days onsite per week) Contract: Permanent Hours: Full-time A fantastic opportunity has become available for an experienced DevOps Engineer to join a growing technology team building a feature-rich platform supporting the fast-moving Electric Vehicle (EV) sector. This is a hands-on role working within a collaborative, high-performing environment, where you'll be responsible for improving deployment automation, scaling infrastructure, enhancing reliability, and driving best practices across modern DevOps tooling and processes. The team is working at pace on a platform with rapidly evolving requirements, offering excellent scope for innovation, ownership, and technical progression. The Role As a DevOps Engineer , you will: Build and maintain deployment automation across a large application portfolio Deliver infrastructure provisioning and scaling using IaC (Cloud Development Kit or Terraform) Support application configuration, optimisation, and migration into high-availability setups Manage database deployments and contribute to performance planning Carry out load testing, capacity planning, and performance monitoring Investigate incidents, resolve issues, and improve system reliability Work closely with developers using modern CI/CD workflows and container orchestration This role reports into the Development Manager and can be office-based or hybrid (3 days per week onsite in Crewe). Key Skills & Experience Essential Strong AWS experience - EC2, EKS, RDS, Aurora, networking, and cost optimisation Confident with building & deploying C# / .NET applications Experience with NuGet package management in CI/CD Infrastructure as Code experience using CDK or Terraform CI/CD experience with AWS CodePipeline or GitLab CI/CD Solid Linux administration skills Docker and Kubernetes experience Strong understanding of TCP/IP, DNS, HTTP Knowledge of security best practice for web application deployments Experience with monitoring & logging tools (CloudWatch, Prometheus, Grafana) Web application firewall experience (AWS WAF, Cloudflare) Desirable PostgreSQL and MSSQL administration Azure cloud services KongHQ / AWS API Gateway Azure DevOps CloudFront and other CDNs SSL certificate management, configuration hardening, domain setup Performance tuning and load testing Experience with pipeline-based mobile app builds / remote Mac builders What's on Offer Competitive salary and benefits package Pension & life assurance Employee fuel card scheme Electric vehicle scheme Employee assistance programme Wellness and healthcare services Cycle to work scheme Free breakfast onsite Modern purpose-built office with gym, caf and bar If you're an experienced DevOps Engineer looking to make a real impact on scalable, cloud-driven platforms in the EV and sustainability space, click apply now .

Channel Partner Account Manager Wholesale Connectivity Sales To suit South East England based candidate 50,000 - 60,000 + 5,000 car allowance + 40,000 Comm Full Benefits Package Hybrid Working (1 day a week in London) Applause IT are working with a major MSP to find an ambitious Partner Account Manager with a background in technology, telecoms, or cyber security. Do you excel at building long-term relationships, driving channel growth, and exceeding revenue targets? If so, this is an outstanding opportunity to join a leading UK managed services provider . The Role As a Partner Account Manager , you'll take ownership of a portfolio of wholesale partners worth over 2m per annum. You'll nurture existing relationships while driving new business opportunities, focusing on cross-selling and up selling Cyber Security and Connectivity solutions. Key responsibilities include: Managing and growing a partner portfolio with annual revenue responsibility of 2m+ Driving new business from target accounts while protecting existing revenues Building strong, consultative relationships with resellers to uncover growth opportunities Delivering against personal revenue and profit targets Acting as the commercial link between the provider and its partners Staying ahead of market developments and product innovations What We're Looking For Proven experience in Partner Management, Account Management, or Sales within telecoms, IT, AND/OR cyber security Experience selling to the UK MSP and or Telecoms / Connectivity market is ideal Strong commercial acumen with a consistent track record of hitting and exceeding targets Excellent communication, presentation, and relationship-building skills Knowledge of cyber security products and services (desirable) Proactive, ambitious, and motivated by customer success What's On Offer Salary: circa 50,000 - 60,000 + car allowance + up to 40,000 variable OTE on top Annual Leave: 25 days, rising to 28 with service Health & Wellbeing: Private medical coverage, discounted health plans, virtual GP, eye care scheme, employee assistance programme, and in-house Wellbeing Team Additional Perks: Company-backed wellbeing initiatives, strong career development pathways, and the chance to make a real impact in a growing, future-focused organisation Ready to take your career to the next level? Apply today and become a key player in the growth of cutting-edge cyber security and connectivity solutions across the UK channel.

Business Analyst - SaaS, Travel Tech Hybrid - Ellesmere Port - 1 day a week in office Permanent 40,000 - 45,000 + Benefits Are you a Business Analyst with a solid technical background who would be motivated to make a real impact in a tech-first business? Applause IT are hiring for a growing SaaS business that's shaping the future of airline and travel software. As part of their project delivery team, you'll be working on products used globally by some of the biggest names in the travel industry. As a Business Analyst, you'll take ownership of gathering and analysing customer requirements, documenting user stories, mapping workflows, and working closely with technical teams to ensure products are truly fit for purpose. You'll play a key role in driving the roadmap forward, uncovering the real business problems behind customer requests, and delivering value to a fast-paced, ever-evolving sector. What you'll be doing: Work closely with product and development teams to define user stories and business requirements Conduct stakeholder interviews, workshops, and document analysis Model business processes and perform gap analysis Collaborate with project managers and architects to build business cases Assess test failures to determine business impact and necessary changes What we're looking for: Strong background in business analysis with a technical edge Experience in SaaS or travel-related sectors preferred Familiarity with Agile and software delivery methodologies Analytical mindset, strong communicator, problem-solver Able to thrive in a fast-paced, agile environment What's in it for you: 33 days holiday including bank holidays Hybrid working and flexible hours 5% matched pension Internal training academy Modern offices with onsite gym and bar Supportive team with a big focus on continuous learning This Business Analyst role offers a unique opportunity to work at the cutting edge of travel innovation. If you're passionate about software, data, and delivering meaningful change, this is the one for you. Click apply now to be considered.

Role: Lead PHP Developer Location: Huddersfield - Office-based (Hybrid considered) Salary: 55,000 - 65,000 + Benefits Hours: Monday-Friday, 08:30-17:00 (Flexibility required) Are you an experienced Lead PHP Developer with strong PHP/Laravel expertise? Ready to take ownership of a mission-critical eCommerce platform and lead from the front? We're seeking a Lead PHP Developer to drive best practices, deliver clean, scalable code, and lead a growing team of developers. You'll play a vital role in an environment where downtime is not an option - leading stand-ups, mentoring colleagues, and ensuring smooth delivery from both UK-based and offshore teams. What You'll Be Doing: Develop and optimise full-stack code across PHP/Laravel Own core platform areas and ensure high performance and scalability Lead daily stand-ups and help unblock developers in real-time Review code, set quality standards, and guide team growth Liaise with offshore developers to align delivery goals Work across AWS, Azure, or DigitalOcean environments Support MySQL and Microsoft SQL Server tuning and optimisation What You'll Need: Strong full-stack development experience, ideally in ecommerce Expert-level PHP and Laravel, MySQL & Microsoft SQL Server skills Experience in CI/CD, Git, and agile delivery environments Leadership experience: mentoring, code reviews, team stand-ups Solid understanding of cloud platforms (AWS, Azure, etc.) Desirable Extras: Vue.js, React, or similar frontend frameworks Docker and containerisation experience Third-party integrations and ecommerce workflow knowledge Familiarity with DevOps and monitoring tools What's In It for You? Competitive salary and loyalty bonus Enhanced maternity and paternity benefits Casual dress and employee discount scheme Cycle to work scheme, health & wellbeing support Free parking, company events, and a supportive team If you're ready to shape technical delivery and influence an evolving ecommerce platform, click apply now .

Senior Infrastructure Engineer - Network Infrastructure Firewalls DV Clearable On-Site Location: East Birmingham (Full-Time, On-Site) Salary: 47,000 - 55,000 + Benefits Are you an experienced Infrastructure Engineer with strong networking expertise and a background in secure environments? This is a full-time, on-site role based in Marston Green, Birmingham , offering the opportunity to support mission-critical IT infrastructure within a security-sensitive organisation. As a Senior Infrastructure Engineer , you will be responsible for delivering and managing secure LAN, WAN, and WLAN networks, acting as a key escalation point for troubleshooting, and providing mentoring to junior engineers. Candidates must be eligible for DV (Developed Vetting) clearance - British nationals with long-term UK residency only. Key Responsibilities: Deploy and manage LAN, WAN, and WLAN networks for secure enterprise environments Troubleshoot complex Layer 2 and Layer 3 networking issues Document network topologies and configurations Monitor and enhance performance across network infrastructure Install and maintain firewalls - Palo Alto, Cisco ASA (AnyConnect), FortiGate Manage VPNs, IPSEC tunnels, and certificate-based authentication Contribute to AD design and secure environment management Mentor junior staff and act as a key escalation point Participate in incident response and root cause analysis Required Skills & Experience: 5+ years in a Network Engineer or Infrastructure Engineer role Strong knowledge of TCP/IP, VLAN, VXLAN, EVPN, VPC, MLAG Deep experience with BGP, OSPF, EIGRP routing protocols Firewall configuration experience: Palo Alto, Cisco ASA, FortiGate VPN setup and support (IPSEC, remote access) Familiarity with Wireshark, SNMP, and monitoring tools Cross-platform support (Windows, Linux, macOS) Microsoft Active Directory design and maintenance experience Strong documentation, communication, and team leadership skills Desirable: CCNA/CCNP certifications Must be DV clearable If you're ready to work in a high-trust, high-security environment and bring your networking expertise to a forward-thinking organisation, click apply now to learn more.