Applause IT Recruitment Ltd

Role: QA Engineer Location: Manchester Are you an experienced QA Engineer looking for your next challenge within Defence and Cyber Security? This is an exciting opportunity to join a growing technology team working on modern projects across the UK. We are seeking a QA Engineer with a passion for quality and innovation. You'll contribute to designing and developing automated testing frameworks and processes that ensure robust, high-performing systems. Key Responsibilities Develop and maintain test automation frameworks and tools. Carry out both automated and exploratory testing across multiple environments. Collaborate closely with developers, product owners, and project managers to improve quality standards. Troubleshoot complex software issues and contribute to continuous integration and delivery processes. Skills & Experience They're looking for a QA Engineer with experience in one or more of the following: Languages: Java, Python, JavaScript, TypeScript Frameworks: Angular, React, Vue Tools & Technologies: Docker, Kubernetes, AWS, Azure Testing Frameworks: Robot, Cypress, Cucumber Databases & Platforms: Elasticsearch, Neo4J, MERN stack Experience with framework creation and exploratory testing You should also be open to learning new technologies and approaches, with a proactive attitude toward professional growth. What's on Offer Competitive salary 25 days holiday (plus bank holidays) Option to buy or sell up to 5 days leave per year 8% pension contribution BUPA Health Cover Life Cover (4x salary) Electric Vehicle via Salary Sacrifice EMI Scheme Flexible working hours and a 10-day annual training allowance They believe in continual learning and personal development, offering every team member an individual training plan to help you grow your skills and career. Security Requirements Due to the nature of the projects, you must: Be a UK Citizen Have lived in the UK for the last 10 years Already hold a high-level security clearance This role may require travel to customer sites in Gloucestershire, Manchester, or London . If you're an experienced QA Engineer who thrives on solving complex challenges and wants to work in an innovative, mission-driven apply now to find out more!

Regional Sales Director - Midlands and Northern England. IT Managed Services Location: Birmingham or Nottingham based with responsibility for the wider Midlands region (regular office and client visits required) Salary: Basic up to 85,000 + Full Package & Comm / Bonus Applause IT are are looking for an ambitious and commercially driven Regional Sales Director to lead our client's Midlands IT sales operations. Based from Birmingham or Nottingham, you will take full ownership of regional growth, driving both revenue and gross profit across a portfolio of key accounts while leading and developing a team of Regional Account Managers. This is a high-profile leadership role with accountability for regional strategy, client retention, service expansion, and team performance. The Role As Regional Sales Director, you will: Own regional performance against revenue and gross profit targets Lead and develop a team of Regional Account Managers, setting clear expectations and driving accountability Build growth plans for strategic accounts, ensuring sustainable expansion across our IT services portfolio (including Microsoft 365, Azure, cybersecurity, cloud infrastructure, and managed support) Attend key client meetings and shape high-value proposals to ensure strong, profitable outcomes Maintain visibility of the regional pipeline, ensuring accuracy in qualification, documentation, and forecasting Identify white space opportunities and enable the team to convert these into profitable client wins Collaborate with marketing and other senior leaders to support regional go-to-market campaigns About You We are looking for a proven sales leader with: 5+ years' experience in account leadership or sales management within IT services or a Managed Service Provider (MSP) A strong track record of delivering both revenue and gross profit growth from existing accounts A deep understanding of the MSP portfolio (cloud, security, infrastructure, modern workplace, managed support) Commercial acumen with the ability to structure deals profitably and sustainability Experience leading high-performing account management or sales teams with measurable success Credibility when engaging C-suite and IT leadership stakeholders Excellent organisational, pipeline management and forecasting skills The Package Basic salary up to 85,000 Full benefits package + negotiable variable/bonus Please send CV to apply and find out more. Bottom of Form

New Business EPOS Sales Executive (Field-Based) ICRTouch + LCG Payment Solutions Location: Field-based across the Midlands - ideally based in Birmingham, West Midlands, Black Country, Worcestershire, Warwickshire, Staffordshire, Shropshire Salary: Circa 35,000 basic (neg. DOE) + uncapped commission - realistic OTE 70,000 + + plus benefits Hybrid Role: Field-based with occasional office days in West Bromwich About the Role Applause IT are recruiting on behalf of an established and fast-growing EPOS technology provider , specialising in ICRTouch systems and LCG Payment Solutions . We're seeking a driven, self-motivated New Business Sales Executive who thrives on hunting, winning, and closing new accounts. This is a pure new business role - ideal for a proactive salesperson with a passion for technology and hospitality. You'll be selling industry-leading EPOS and payment solutions to clients in the hospitality, leisure, and retail sectors - including pubs, restaurants, caf s, takeaways, bars, golf clubs, and independent operators. Key Responsibilities Proactively identify, target, and secure new business opportunities across the Midlands region (with full marketing and lead-generation support) Conduct in-person visits , consultations, and live product demos with potential clients Present and sell ICRTouch EPOS systems with optional LCG Payment packages Prepare tailored proposals, quotes, and solution presentations Collaborate with internal teams to ensure a smooth client handover to Account Management after installation Focus solely on new business generation - allowing you to maximise sales and earnings potential About You Proven track record in EPOS sales or payment solutions (2-3+ years' experience) Confident in face-to-face B2B selling and solution-based consultative sales Highly presentable, articulate, and professional with strong written and verbal communication skills Motivated by targets, commission, and business growth! Benefits Competitive basic salary + uncapped commission Company pension scheme Access to corporate hospitality and sporting events for client entertainment Regular team socials and company events Excellent long-term career progression opportunities Ready to join a fast-growing EPOS and payments specialist? Apply now to find out more.

Telecoms & IT Sales Business Development Manager - Connectivity, VoIP, Broadband & Managed IT Services Location: Hybrid - West Bromwich Office & Field-Based (UK-Wide Territory) Salary: Circa 35,000+ (neg. DOE) + uncapped commission - realistic OTE 70-80K+ plus benefits Hybrid Role: Field-based with occasional office days. Ideal for candidates based in the West Midlands, Black Country, Birmingham, Worcestershire, Staffordshire, Shropshire. About the Role Applause IT are recruiting for a fast-growing IT and telecoms provider, specialising in connectivity, VoIP, broadband, and managed IT solutions. We're looking for a motivated, self-driven Sales Executive who thrives on building relationships, upselling, and closing new business. This hybrid sales role is perfect for a proactive salesperson with a passion for technology and helping businesses improve their IT and telecom infrastructure. You'll be selling a full range of solutions - including hosted VoIP, leased lines, broadband, WiFi, managed IT services, hardware, and Microsoft Licensing - to businesses across hospitality, retail, leisure, and IT sectors. The focus is on leveraging existing clients and warm leads, supported by marketing, with a base of 350+ retail and hospitality clients ready for IT solutions, as well as developing more clients in areas like professional services and manufacturing. Key Responsibilities Identify, target, and secure new business opportunities with existing clients and warm leads Conduct online consultations, Teams meetings, and on-site visits with potential clients Present and sell VoIP, broadband, leased lines, WiFi, managed IT services, hardware, and Microsoft Licensing Prepare tailored proposals, quotes, and savings comparisons Collaborate with internal teams to ensure smooth client handover after onboarding Focus on growing new business, upselling, and cross-selling - maximising sales and commission potential About You Proven track record in selling Telecoms, VoIP, broadband, connectivity, and IT solutions Confident in B2B, consultative, solution-based sales Highly professional, articulate, and presentable with strong communication skills Motivated by targets, commission, and business growth Willing to travel across the UK for client meetings Benefits Competitive basic salary + uncapped commission Company pension scheme Access to corporate hospitality and client entertainment opportunities Regular team socials and company events Excellent long-term career progression opportunities Ready to join a fast growing connectivity and IT specialist and earn great commission? Apply now to find out more.

EPOS Account Manager (Office & Field-Based) Existing ICRTouch & LCG Clients - UK Wide Location: Hybrid - West Bromwich HQ & UK-wide client visits. Ideal for candidates based in Birmingham, West Midlands, Black Country, Worcestershire, Warwickshire, Staffordshire, or Shropshire. Salary: Competitive basic circa 35K (negotiable) + performance-related bonus/commission - OTE circa 60K+ Benefits: Company pension, team socials, client entertainment opportunities, career progression About the Role Applause IT is recruiting on behalf of a leading EPOS technology provider specialising in ICRTouch systems and LCG Payment Solutions . We are looking for a proactive, customer-focused EPOS Account Manager to manage and grow relationships with our existing client base across the UK. This is not a new business role - your focus will be on retaining clients, maximising the value of their EPOS systems, and identifying opportunities for expansion. You'll work closely with clients post-installation, maintaining long-term relationships, supporting multi-site projects, and driving upsell of additional products and services. Key Responsibilities Manage and nurture a portfolio of existing EPOS clients nationwide Maintain regular contact via phone, Teams, and on-site visits Identify upsell and cross-sell opportunities, including: LCG Payments integration Handheld devices & kitchen screens Stock control modules QR order-to-table solutions Support packages and licences Ensure contract renewals and high client retention Collaborate with internal teams (support, projects, payments) to deliver a seamless service Conduct UK-wide client visits as required Support multi-site expansion opportunities Keep CRM updated with client activity and pipeline About You Proven account management experience in EPOS or hospitality technology Strong relationship-building skills with commercial awareness Comfortable with UK-wide travel and holding a full driving licence Organised, proactive, and commercially focused Motivated by client satisfaction, retention, and business growth Benefits Competitive salary + performance-related bonus/commission Company pension scheme Regular team socials and company events Access to sports clubs and client entertainment opportunities Long-term career progression within a fast-growing EPOS & payments specialist Ready to take your EPOS account management career to the next level? Apply now to join a team that values client success and growth.

Role: Senior Software Engineer Locations: Gloucestershire Manchester London (Hybrid / Remote Options Available) Salary: 40,000 - 75,000 + Comprehensive Benefits Type: Full-time, Permanent PLEASE NOTE: This role requires UK citizenship and the ability to obtain high-level UK Security Clearance (typically requiring 10+ years of UK residency). Are you a skilled Software Engineer looking to apply your talents to mission-critical problems? Do you want to build secure, high-assurance systems that have a genuine impact on national security? On behalf of our client, a specialist UK technology company at the forefront of defence and cyber security innovation, we are seeking a talented Software Engineer to join their core team. This is an opportunity to work on innovative projects within a culture that blends enterprise-grade engineering with the agility of a start-up. The Role: As a Software Engineer, you will be integral to the design, development, and maintenance of secure, scalable software platforms for government and defence clients. You'll work within multi-disciplinary teams, contributing to the entire software lifecycle while upholding the highest standards of engineering and security. Key Responsibilities: Design, build, and maintain robust and secure software solutions. Collaborate with teams across cloud, data, and infrastructure domains. Contribute to all phases of the software development lifecycle. Uphold and advocate for strong engineering, testing, and security principles. Technology Exposure: You will have the opportunity to work with a modern and varied tech stack, including: Backend: Java, Python Frontend: TypeScript, React, Angular, Vue Cloud & Infrastructure: AWS, Azure, Docker, Kubernetes Data: Elasticsearch, Neo4J About You (The Ideal Candidate): A technically curious and adaptable software engineer with experience across modern technology stacks. Proven experience in software engineering; background in secure or regulated environments is highly desirable. A strong communicator who thrives in collaborative, high-autonomy teams. Must be a UK Citizen and eligible to obtain UK Security Clearance (which typically requires 10+ years of continuous residency in the UK). Desirable Experience: Previous work on Defence, Cyber Security, or Government projects. Understanding of secure software design principles. Experience in full-stack or cloud-native development. What's on Offer: In return for your expertise, you will receive a highly competitive package and unparalleled opportunities for growth in a critical sector. Generous pension with an 8% employer contribution. BUPA private health cover. Life insurance cover of 4x your salary. 25 days holiday + bank holidays, with the option to buy/sell up to 5 days. Electric Vehicle car scheme via salary sacrifice. EMI Share Scheme , giving you a stake in the company's success. 10 days of dedicated training allowance per year and a tailored career development plan. Flexible working hours and remote working options. Why Apply? This is more than just another software role. You will be working on projects with real national impact, using Innovative -edge technology to solve complex challenges. You'll join a fast-growing, people-first company that invests in its team, offering clear progression, fantastic benefits, and a supportive, flexible environment where your input truly matters.

Role: Senior Software Engineer Location: Lancashire Salary: 50,000 - 60,000 + Bonus Type: Full-time, Permanent Are you a seasoned Full Stack Developer with a passion for building scalable, impactful products? Do you thrive in a fast-paced environment where your code directly influences business growth? On behalf of our client, a dynamic and rapidly scaling tech company in Greater Manchester, we are seeking a Senior PHP Developer to play a pivotal role in the evolution of their market-leading B2B platform. This is a rare opportunity to join a talented, close-knit team at a crucial stage of growth, where you will have a direct hand in shaping the architecture and features of a product solving a genuine industry challenge. The Role: As a Senior Full Stack Developer, you will be instrumental in driving the platform forward. You'll work end-to-end, from developing robust backend services to creating engaging front-end experiences, ensuring system stability and performance at scale. Key Responsibilities: Develop, maintain, and enhance web applications using PHP and the Laravel framework. Design, build, and consume RESTful APIs for seamless third-party integrations and system performance. Implement responsive, user-friendly front-end interfaces using HTML, CSS, JavaScript, and modern tooling. Debug complex issues and optimise code for maximum performance and scalability. Manage cloud infrastructure and deployments using AWS. Collaborate within a Agile team, utilising BitBucket for version control and Jira for project tracking. Participate in code reviews and feature planning sessions to maintain high code quality and share knowledge. About You (The Essential Skills): A minimum of 2 years' commercial experience with the Laravel framework. Strong proficiency in PHP and a solid understanding of object-oriented programming. Proven front-end skills, including HTML, CSS, JavaScript, and pre-processors like SASS/LESS. Extensive experience with MySQL and database optimisation techniques. Hands-on experience with AWS, BitBucket, and Jira. A track record of working with APIs and third-party integrations (experience with Stripe is highly advantageous). An understanding of UX/UI principles and experience working in an Agile environment. Excellent problem-solving abilities and a meticulous approach to debugging. The Ideal Candidate Will Also Have (Desirable Skills): Experience with Vue.js or a similar modern JavaScript framework. Knowledge of SOLID principles and software design patterns. Familiarity with database normalisation and software architecture best practices. What's on Offer: In return for your expertise, you will receive a highly competitive package and the chance to grow with a business that truly values its team. 32 days holiday (including bank holidays). Company pension. Free on-site parking and a casual dress code. Regular team socials, lunch outings, and early-finish incentives. Clear development and progression opportunities with hands-on exposure to all areas of the business.

Business Development Manager - IT Managed Services and Solutions, Cloud, SaaS, Public Sector Reports to Birmingham Office. Remote plus anchor days. To suit candidate living in England with good motorway access. No visa holders please. Must have ILR or be UK or European Citizen with at least part settled status. Circa 50-65K depending on experience + Car + Uncapped Comm + Package Job Description Applause IT are working with a large well established IT Technology client with a wide product portfolio, looking for a driven and results-oriented Business Development Manager to join a fast-growing Public Sector sales team at one of the UK's leading managed service providers. This role is net new business focused , making it perfect for a motivated sales professional with a background in technology solutions and a deep understanding of public sector procurement frameworks. This is a remote-first role, giving you the flexibility to work from home while being supported by a collaborative, high-performing team. You'll take full ownership of identifying and closing new opportunities, managing your own pipeline, and shaping go-to-market strategies across a defined product and vertical focus. Key Responsibilities: Generate new business within the public sector across targeted accounts. Develop and manage a 30-60-90 day success plan to drive your pipeline growth. Own a rolling list of 100 named target accounts in your vertical and product focus. Lead sales activities using HubSpot including pipeline forecasting, campaign execution, and CRM admin. Work with internal teams to co-create joint campaigns and go-to-market strategies. Design and deliver marketing-led initiatives such as webinars, roundtables, and industry events. Build early-stage opportunities by engaging decision-makers and aligning solutions with key sector needs. Navigate public sector frameworks and governance, clearly positioning service differentiators. Become a subject matter expert in a chosen specialism (e.g. Cybersecurity, Cloud, Unified Comms etc). What We're Looking For (in multiple hires) : Proven success in new business sales , ideally within the IT, cloud, comms, or cybersecurity space. Knowledge of public sector frameworks (e.g. RM6116 NS3, RM6100 TS3, YPO, G-Cloud). Proficiency with tools like Sales Navigator, Cognism , and HubSpot . Experience creating and executing marketing campaigns and events aligned to technology offerings. Excellent bid writing skills , able to create persuasive proposals independently. Strong organisational skills with the ability to manage complex sales cycles. Specialism in winning new business from any and all of these areas: NHS, Central Government, Police / Blue Light, Local Government. What's On Offer: Remote-first working with flexible hybrid options. 25 days holiday , increasing annually to 28 days. Private medical insurance , discounted health plans, and virtual GP access. Comprehensive health & wellbeing programme , supported by a dedicated internal wellbeing team. Eye care support and an employee assistance programme. A progressive, high-performance culture that supports career development. If you're a strategic thinker with a passion for creating new business opportunities and building long-term client relationships in the public sector, we'd love to hear from you. Apply now to take the next step in your career with one of the UK's largest managed service providers.

Technical Support Engineer - Fire Safety Systems Manchester up to 40,000 + Benefits Full Time, Permanent Applause IT are offering an opportunity for a Technical Support Engineer with experience in fire safety systems to join a growing technical team at a market-leading security and life safety solutions provider. As demand grows for their fire product range, this newly created position sits at the core of their expanding support division, providing office-based support to customers and engineers across the UK. If you're from a field engineering background or already in technical support for fire systems and looking to broaden your product knowledge and career path, this could be the ideal next step. About the Role This role sits within a growing national technical support team, now operating seamlessly across two locations. With the business evolving into a single, unified technical centre of excellence, this position offers the chance to contribute to a true one-stop-shop security platform. Initially focused on fire safety systems, you'll handle 1st and 2nd line support queries from customers, installers, and internal colleagues. Over time, you'll be trained across access control, door entry and potentially home automation technologies, opening doors for long-term progression into site support or commissioning alongside the field engineering team. Key Responsibilities: Provide telephone and email-based technical support for fire alarm products and systems. Take ownership of customer cases, providing timely, accurate troubleshooting and guidance. Help document solutions and create customer-facing technical materials. Collaborate closely with field engineers, product teams and customer service. Over time, support site visits with senior engineers for fault finding or commissioning. Stay current with hardware/software updates and new product releases. Support wider system specification and training queries where required. What We're Looking For: Solid experience supporting or commissioning fire safety systems (e.g. Gent, Kentec, C-TEC, Advanced, Morley, Protec, Fike, Notifier, etc.). Good knowledge of UK fire safety regulations and product standards. A background in electrical/electronic engineering - BTEC Level 4, NVQ or equivalent. Previous experience in technical support or customer-facing engineering. Strong fault-finding and diagnostic abilities. Excellent communication and problem-solving skills, particularly under pressure. A team-first attitude - calm, dependable, and able to stay level-headed when dealing with issues. Full UK driving licence (essential for future progression into field support if desired). Desirable: Experience with security systems such as access control, door entry, and CCTV. Knowledge of Microsoft Windows and general IT systems. A minimum of 5 years' experience in the physical security or life safety industry. Benefits Include: Competitive salary with bonus 25 days holiday + bank holidays, increasing with service Life assurance (4x salary) Health & wellbeing support including 24/7 online GP Annual events calendar and employee recognition schemes Pension (salary sacrifice) Perkbox benefits platform Free fresh fruit, treat days, social events Christmas shutdown Additional Details: Location: Manchester - Office-based Hours: 37.5 per week (typically 08:30-17:30 with staggered starts) Interviews: Remote Teams interview followed by face-to-face in Manchester Start: ASAP If you're a confident technical problem-solver with hands-on experience in fire detection systems - and you're ready to join a growing team at the forefront of the security and life safety industry - click apply now to be considered for the Technical Support Engineer role. Technical Support Engineer - Fire Safety Systems - Manchester up to 40,000 + Benefits Full Time, Permanent

IT Engineer - Windows, Network, Support Mayfair (On-site) 30,000 - 40,000 Applause IT are proud to be working with a travel software organisation based in Mayfair looking build out their IT support function with an IT Engineer ready to take the next step in their journey / career. As the IT Engineer you need to showcase strong communication, organisational, and customer service abilities across all organisational levels, as you play a crucial role in the company's infrastructure. Additionally, you should possess self-motivation, the capability to handle multiple deadlines, and the initiative to independently see projects to fruition. Responsibilities include overseeing document control, managing the registration of all IT hardware, maintaining servers, conducting regular backups and system security checks, and addressing day-to-day issues. The successful IT Engineer will have experience in the following: Active Directory, PowerShell Windows Server & VMware Windows Server Windows and Max OS Azure AD Office 365 & Exchange Server - on site and remote Firewalls and Switches Backup and recovery solutions Microsoft Intune and AutoPilot Hardware setups If you are interested in finding out more then click APPLY NOW or send your CV to (url removed) IT Engineer - Windows, Network, Support Mayfair (On-site) 30,000 - 40,000

Job Title: IT Service Lifecycle Manager Location: Birmingham (Hybrid - up to 40% remote) Salary: Competitive Working Hours: 35 hours per week, 9:30am-5:30pm (flexible/agile options available) The Role We're seeking an experienced IT Service Lifecycle Manager to lead the end-to-end lifecycle of IT services, ensuring they are designed, transitioned, operated, and continuously improved in line with ITIL best practices. This role involves managing the full lifecycle of IT services, coordinating the Change Advisory Board (CAB) , and overseeing a small team of Lifecycle Analysts to ensure consistent delivery and continual improvement. You'll play a key role in ensuring that services meet business needs, remain scalable, and deliver measurable value across the organisation. Key Responsibilities Lead the full Service Lifecycle process - from strategy and design through to operation and continual improvement. Manage the Service Portfolio , ensuring all services align with business objectives and deliver ongoing value. Oversee Release and Change Management , ensuring planned, tested, and controlled deployments. Facilitate the Change Advisory Board (CAB) , assessing and prioritising changes across systems and infrastructure. Maintain governance and compliance in line with internal security and industry standards. Lead and develop a small team of Lifecycle Analysts. Drive stakeholder engagement across IT and business functions, ensuring strong communication and effective service outcomes. About You 7+ years' experience in IT Service Management , including at least 3 years in a leadership or managerial role. Deep understanding of ITIL v4 principles and service lifecycle management . Skilled in Change , Release , and Service Transition management. Experience with ITSM tools such as ServiceNow or BMC Remedy . Strong communication and stakeholder management abilities. Certified in ITIL Foundation v4 (advanced certifications preferred). Additional qualifications in project management or service governance frameworks desirable. Why Join Global, well-established organisation with strong investment in technology and service quality. Collaborative and diverse IT department with modern infrastructure and tools. Flexible hybrid working (up to 40% remote). Excellent opportunities for professional growth within an international firm. If you're an experienced IT Service Lifecycle Manager looking to take ownership of service excellence within a global enterprise, we'd love to hear from you. Click apply now to take the next step in your IT leadership career.

Senior Infrastructure Engineer - Network Infrastructure Firewalls DV Clearable On-Site Location: East Birmingham (Full-Time, On-Site) Salary: 47,000 - 55,000 + Benefits Are you an experienced Infrastructure Engineer with strong networking expertise and a background in secure environments? This is a full-time, on-site role based in Marston Green, Birmingham , offering the opportunity to support mission-critical IT infrastructure within a security-sensitive organisation. As a Senior Infrastructure Engineer , you will be responsible for delivering and managing secure LAN, WAN, and WLAN networks, acting as a key escalation point for troubleshooting, and providing mentoring to junior engineers. Candidates must be eligible for DV (Developed Vetting) clearance - British nationals with long-term UK residency only. Key Responsibilities: Deploy and manage LAN, WAN, and WLAN networks for secure enterprise environments Troubleshoot complex Layer 2 and Layer 3 networking issues Document network topologies and configurations Monitor and enhance performance across network infrastructure Install and maintain firewalls - Palo Alto, Cisco ASA (AnyConnect), FortiGate Manage VPNs, IPSEC tunnels, and certificate-based authentication Contribute to AD design and secure environment management Mentor junior staff and act as a key escalation point Participate in incident response and root cause analysis Required Skills & Experience: 5+ years in a Network Engineer or Infrastructure Engineer role Strong knowledge of TCP/IP, VLAN, VXLAN, EVPN, VPC, MLAG Deep experience with BGP, OSPF, EIGRP routing protocols Firewall configuration experience: Palo Alto, Cisco ASA, FortiGate VPN setup and support (IPSEC, remote access) Familiarity with Wireshark, SNMP, and monitoring tools Cross-platform support (Windows, Linux, macOS) Microsoft Active Directory design and maintenance experience Strong documentation, communication, and team leadership skills Desirable: CCNA/CCNP certifications Must be DV clearable If you're ready to work in a high-trust, high-security environment and bring your networking expertise to a forward-thinking organisation, click apply now to learn more.

Technical Manager - MSP Services Salary: 45,000 - 65,000 per annum, dependent on experience Contract Type: Permanent, Full-Time Overview An exciting opportunity has arisen for an experienced Technical Manager to join a well-established Managed Services Provider (MSP) based in Birmingham. Reporting to the Operations Lead, the Technical Manager will oversee both the Technical Support and Technical Projects teams, driving service delivery, operational excellence, and client satisfaction. This is a key leadership position for someone with a strong MSP background who enjoys combining hands-on technical expertise with team management and strategic input. The Role As the Technical Manager , you will: Lead, mentor, and develop the Technical Support and Technical Projects teams. Act as the senior technical escalation point for complex IT issues. Manage team workloads and ensure SLAs and project deadlines are met. Drive operational efficiency through continuous improvement initiatives. Build strong client relationships and represent the technical team in meetings. Collaborate closely with Operations, Sales, and Account Management to align service delivery with business goals. Contribute to the ongoing development of internal processes, tools, and service standards. Skills and Experience Required Proven experience in a Technical Manager, IT Manager, or similar leadership role within a Managed Services Provider (MSP). Strong technical knowledge across Microsoft 365, Azure, networking, virtualisation, and RMM/PSA tools. Experience managing or overseeing an IT support desk and/or technical project team. Excellent communication and client-facing skills. Demonstrable experience improving operational processes and service efficiency. Desirable Skills ITIL, PRINCE2, or other management/technical certifications. Experience with ConnectWise, Autotask, or similar MSP software. Awareness of cybersecurity best practices within managed service environments. If you're an experienced Technical Manager looking to take ownership of technical operations and help drive growth and efficiency within a successful MSP, we'd love to hear from you.

Business Development Manager - Access Control, Inter-comms, Fire & Security (Midlands Region) 45,000 - 50,000 + Car or Car Allowance + Commission + Bonus + Bens Are you an experienced sales professional with a passion for the security and fire sector? This is an exciting opportunity to join a global leader in integrated security solutions as a Business Development Manager , responsible for driving sales across the Northwest region. 45,000 - 50,000 + Car or Car Allowance + Commission + Bonus + Bens To suit Candidate living near Birmingham, Coventry, Leicester, Nottingham or Derby Are you an experienced sales professional with a passion for the security and fire sector? This is an exciting opportunity to join a global leader in integrated security solutions as a Business Development Manager , responsible for driving sales across the Northwest region. The Role Promote a full range of fire and security products including door entry, access control, CCTV, intruder detection, home automation, and fire safety systems . Develop new business through distribution partners, installers, and system integrators. Maintain strong relationships with existing distributors-providing regular contact, motivation, and product training. Identify opportunities to grow turnover in a region with an already strong market presence. Work autonomously, managing your own diary, pipeline, and sales strategy. Represent a brand recognised for quality products, outstanding service, and fast order-to-delivery performance . About You Educated to GCSE level (or equivalent). Minimum 2-3 years' experience in a field sales or technical sales role , ideally within the fire and security industry. Strong B2B sales background with proven success in developing and growing accounts. Knowledge of fire and security products and the wider market. Commercially aware with excellent communication and presentation skills. Confident user of Microsoft Office (Word, Excel, PowerPoint, Teams). Have undertaken formal sales training and able to apply best practices in a consultative sales approach. Self-motivated, results-driven, and able to manage your workload independently. Full UK driving licence required. What's On Offer Competitive salary + commission/bonus scheme. Company car allowance or company vehicle. 25 days holiday plus bank holidays (increasing with service). Xmas shutdown. Company pension scheme. Life assurance (4x salary). Health & wellbeing benefits including 24/7 online GP, free eye tests, flu vaccines, and wellbeing portal. Ongoing training & development. Regular company events, charity initiatives, and recognition awards. Perkbox discounts and additional perks. Why Apply? This is a fantastic chance to make a real impact in a growing territory, supported by a respected global brand and a strong UK presence. If you are looking for your next challenge in the fire and security industry, apply today!

Business Development Manager - Access Control & Security (Northwest Region) 45,000 - 50,000 + Car or Car Allowance + Commission + Bonus + Bens Are you an experienced sales professional with a passion for the security and fire sector? This is an exciting opportunity to join a global leader in integrated security solutions as a Business Development Manager , responsible for driving sales across the Northwest region. 45,000 - 50,000 + Car or Car Allowance + Commission + Bonus + Bens To suit Candidate living near Birmingham, Coventry, Leicester, Nottingham or Derby Are you an experienced sales professional with a passion for the security and fire sector? This is an exciting opportunity to join a global leader in integrated security solutions as a Business Development Manager , responsible for driving sales across the Northwest region. The Role Promote a full range of fire and security products including door entry, access control, CCTV, intruder detection, home automation, and fire safety systems . Develop new business through distribution partners, installers, and system integrators. Maintain strong relationships with existing distributors-providing regular contact, motivation, and product training. Identify opportunities to grow turnover in a region with an already strong market presence. Work autonomously, managing your own diary, pipeline, and sales strategy. Represent a brand recognised for quality products, outstanding service, and fast order-to-delivery performance . About You Educated to GCSE level (or equivalent). Minimum 2-3 years' experience in a field sales or technical sales role , ideally within the fire and security industry. Strong B2B sales background with proven success in developing and growing accounts. Knowledge of fire and security products and the wider market. Commercially aware with excellent communication and presentation skills. Confident user of Microsoft Office (Word, Excel, PowerPoint, Teams). Have undertaken formal sales training and able to apply best practices in a consultative sales approach. Self-motivated, results-driven, and able to manage your workload independently. Full UK driving licence required. What's On Offer Competitive salary + commission/bonus scheme. Company car allowance or company vehicle. 25 days holiday plus bank holidays (increasing with service). Xmas shutdown. Company pension scheme. Life assurance (4x salary). Health & wellbeing benefits including 24/7 online GP, free eye tests, flu vaccines, and wellbeing portal. Ongoing training & development. Regular company events, charity initiatives, and recognition awards. Perkbox discounts and additional perks. Why Apply? This is a fantastic chance to make a real impact in a growing territory, supported by a respected global brand and a strong UK presence. If you are looking for your next challenge in the fire and security industry, apply today!

Senior Infrastructure Engineer - Network Infrastructure Firewalls DV Clearable On-Site Location: East Birmingham (Full-Time, On-Site) Salary: 47,000 - 55,000 + Benefits Are you an experienced Infrastructure Engineer with strong networking expertise and a background in secure environments? This is a full-time, on-site role based in Marston Green, Birmingham , offering the opportunity to support mission-critical IT infrastructure within a security-sensitive organisation. As a Senior Infrastructure Engineer , you will be responsible for delivering and managing secure LAN, WAN, and WLAN networks, acting as a key escalation point for troubleshooting, and providing mentoring to junior engineers. Candidates must be eligible for DV (Developed Vetting) clearance - British nationals with long-term UK residency only. Key Responsibilities: Deploy and manage LAN, WAN, and WLAN networks for secure enterprise environments Troubleshoot complex Layer 2 and Layer 3 networking issues Document network topologies and configurations Monitor and enhance performance across network infrastructure Install and maintain firewalls - Palo Alto, Cisco ASA (AnyConnect), FortiGate Manage VPNs, IPSEC tunnels, and certificate-based authentication Contribute to AD design and secure environment management Mentor junior staff and act as a key escalation point Participate in incident response and root cause analysis Required Skills & Experience: 5+ years in a Network Engineer or Infrastructure Engineer role Strong knowledge of TCP/IP, VLAN, VXLAN, EVPN, VPC, MLAG Deep experience with BGP, OSPF, EIGRP routing protocols Firewall configuration experience: Palo Alto, Cisco ASA, FortiGate VPN setup and support (IPSEC, remote access) Familiarity with Wireshark, SNMP, and monitoring tools Cross-platform support (Windows, Linux, macOS) Microsoft Active Directory design and maintenance experience Strong documentation, communication, and team leadership skills Desirable: CCNA/CCNP certifications Must be DV clearable If you're ready to work in a high-trust, high-security environment and bring your networking expertise to a forward-thinking organisation, click apply now to learn more.