Cadent Gas

Select how often (in days) to receive an alert: Location: London based, travel to cover network Advertised Salary: £39,687 - 44,358 Job Function: Information Technology Working Hours: 37 Location Type: Hybrid Contract Type: Permanent Posting End Date: 06/08/2026 Job Purpose We are hiring for a IT Field Technical Analyst based in London to provide frontline technical support across the network. Working within IT Service Operations, you'll be the trusted local IT expert, supporting colleagues across the business and ensuring they have the tools, technology and support needed to work effectively. This is a varied, hands-on role where you'll provide 1st, 2nd and 3rd line support, manage local IT infrastructure and act as a key point of contact for technical issues across your network. From supporting end users and troubleshooting hardware to maintaining local technology assets and driving service improvements, you'll make a direct impact on our operational performance. Working closely with operational teams, suppliers and wider IT functions, you'll help ensure technology services remain reliable, secure and fit for purpose across Cadent's estate. Key Responsibilities Frontline IT Impact - Provide direct technical support to colleagues across operational sites, helping resolve issues quickly and effectively. Technology Variety - Work across desktop services, networking, applications, telephony, mobiledevicesand audio-visual technologies. Ownership & Problem Solving - Take ownership of incidents from identification through to resolution, delivering excellent customer service throughout. Regional Visibility - Build strong relationships with users at all levels, from operational colleagues through to senior leadership. Continuous Improvement - Identify opportunities to increase first-time fixes and improve the effectiveness of IT support services. Mobile & Flexible Working - Support multiple operational sites across your network, providing hands-onassistancewhere it matters most. Skills and Experience Technical Support Experience: Experience in a 2nd or 3rd line support role within a medium to large organisation Strong troubleshooting and technical support capability across multiple technologies Microsoft technologies and Active Directory Desktop,laptopand mobile device support Telephony and networking technologies SAP and Microsoft 365 environments Infrastructure & Hardware Skills: Hardware support including printers, laptops, desktop devices, mobile technology and audio-visual equipment Experience with network fault diagnosis and communications room audits Knowledge of Cisco and Avaya telephony environments desirable Excellent stakeholder management skills Ability to communicate effectively with colleagues at all levels Proven commitment to delivering high-quality customer service Qualifications & Requirements: ITIL Foundation certification or equivalent experience Microsoft or CompTIA certifications desirable Full UK Driving Licence Ability to travel regularly across operational sites within your assigned network Ready to make a difference? At Cadent, we're thrilled to be part of the future of UK energy! We have a clear roadmap to drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050. We're making a difference through innovation and new ways of working. Together, we're shaping a cleaner, greener future for our 11 million customers, whom we put at the heart of everything we do. What's In It for You Annual bonus Company car Pension Scheme double matched up to a total of 18% of salary 25 days holiday, plus statutory days, and an option to buy more An extra day off each year to celebrate life's special moments Career development with funded learning options Flexible working and strong ED&I commitments Generous family policies and flexible benefits Retail discounts, gym access, and more We support a healthy work-life balance and are open to flexible working options. Diversity and Inclusion Don't meet every requirement? No problem! We value diversity and are committed to being an equitable employer. Our employee communities - Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive! (disability), the Cadent Military Community, the Grief Awareness Community, and the Men's Engagement Network (M.E.N) - can't wait to welcome you! What's next? Be part of something big. Help shape the future of gas for generations to come. All calls are recorded and may be monitored. Please only call the national gas emergency number if you have a gas emergency: if you smell gas or you suspect you have a carbon monoxide issue. Please see this advice if your gas boiler is not working or if you are having any issues with any other appliances.

Cadent Gas is seeking an IT Field Technical Analyst in London to deliver frontline technical support across the network. You'll be the local IT expert, ensuring teams have the tools and access to work efficiently while aligning with IT Service Operations. You'll handle 1st-3rd line support, manage local infrastructure, and collaborate with suppliers and IT colleagues to drive improvements and reliability across Cadent's estate.

Location: East Midlands - regular travel across the network Salary: £44,397 - £52,230 depending on skills & experience Job Function: Operations Working Hours: 42 Location Type: Home Start Contract Type: Permanent Posting End Date: March 10th Keep Our Energy Systems Running Safely and Smoothly Cadent is looking for a dedicated Network Technician to join the Electrical and Instrumentation (E&I) team within the Energy Operations directorate. In this hands on role you will maintain, modify, and repair E&I systems across gas transportation assets, ensuring safe and efficient network operations. Location Requirement Based in or around Leicester, Nottingham, Bourne, Northampton, Boston, or Kettering. A full UK driving licence is essential; a vehicle will be provided. Key Responsibilities Asset Health - Assess and report on the condition of E&I equipment and systems. Maintenance & Repairs - Carry out planned and reactive maintenance to ensure system reliability. Timely Delivery - Complete work efficiently and in line with statutory requirements. Standby Support - Participate in the E&I standby rota to maintain service continuity. Contractor Oversight - Supervise third party work to ensure safety and quality standards. Team Collaboration - Work closely with colleagues across Cadent to support operational excellence. What You'll Bring Skilled technician with a strong background in electrical and instrumentation systems, or a skilled electrician wishing to advance in instrumentation. Experience - Proven experience in an Electrical / Instrumentation / GQ&M environment, including inspection and testing of systems on gas pressure reduction sites. Technical Knowledge - Familiarity with E&I technical standards, maintenance procedures, and relevant codes of practice. Legislation Awareness - Understanding of BS7671, EAWR, and the Health and Safety at Work Act. Qualifications - 18th Edition Wiring Regulations (BS7671); City & Guilds 2394/95 or BTEC or equivalent in Instrumentation and Controls; approved apprenticeship. Certifications - COMPEX EX01-04 preferred. Team Player - Able to work independently and collaboratively with a proactive approach. Benefits Annual performance bonus. Pension scheme double matched up to 18% of salary. 25 days holiday plus statutory days, with an option to purchase additional days. Extra day off each year to celebrate life's special moments. Career development with funded learning options. Flexible working and strong ED&I commitments. Generous family policies and flexible benefits. Retail discounts, gym access, and more. Diversity and Inclusion We value diversity and are committed to being an equitable employer. Don't meet every requirement? If you're excited about this opportunity, we would still love for you to submit your application - you may just be the right person for this role or other opportunities at Cadent.

Cadent Gas is seeking a Network Technician to join the Electrical and Instrumentation (E&I) team in Leicester. This hands-on position involves maintaining, modifying, and repairing E&I systems, ensuring safe operations across gas transportation assets. Successful candidates will bring strong skills in electrical and instrumentation systems, have proven experience in similar environments, and be familiar with E&I technical standards. The role offers various benefits including performance bonuses and flexible working options.

Cadent Gas is recruiting a Network Operations Administrator for Marks Tey Depot to support the day-to-day operational activities within Customer Operations. You will ensure information, systems and processes enable safe, efficient delivery by the teams. This permanent role covers administrative duties, work management, reporting, onboarding and customer enquiries, with accuracy and collaboration in a fast-paced environment at the depot.

Title: Associate IT Field Technical Analyst Location: Based in our Hollinwood Depot Advertised Salary: £34,011 - £38,013 Job Function: Information Technology Working Hours: 37 Location Type: Hybrid Contract Type: Permanent Posting End Date: 27/07/2026 Deliver the technical support that keeps our operations moving As our Associate IT Field Technical Analyst, you'll play a vital role in ensuring our field colleagues have the technology, tools and support they need to deliver for our customers. You won't just fix devices or work on tickets, you will provide a high quality, efficient and reliable IT service that keeps our operational teams working safely, smoothly and effectively. Working across your designated network area, you'll deliver hands on 1st and 2nd line IT support directly to field users, taking ownership of issues from detection through to resolution. You'll manage and maintain local IT infrastructure, oversee hardware stock, complete audits, and build strong working relationships with colleagues at all levels. You'll also champion best practice, identify opportunities to increase first time fixes, and support improvements to the way we deliver IT services. Why you'll love this role: This is a hands on role that offers variety, autonomy and the chance to make a real impact on how our colleagues work. Operational Visibility - Support users across your regional network, working at the heart of day to day operations. End to End Ownership - Manage IT issues from initial detection through to resolution, ensuring a seamless user experience. Trusted Technical Support - Provide expertise across devices, applications, mobile technology, networking, AV and more. Relationship Building - Work closely with operational teams, suppliers and IT specialists to deliver great service. Continuous Improvement - Identify opportunities to drive efficiencies, increase first time fixes and improve how we deliver local IT services. What you'll bring: You're an experienced IT support professional with strong technical knowledge, excellent communication skills and a passion for delivering great service. Technical Expertise - Knowledge or qualifications across networks, Microsoft operating systems, AD/Entra ID, M365, device builds, Intune/SCCM, mobile solutions, AV, printing and IT security principles Practical Experience - Experience delivering IT services in a multi sourced environment, ideally within ITIL disciplines. Customer Focus - Strong customer service skills with the ability to support colleagues at all levels, from field operatives to senior leaders. Delivery Versatility - Able to prioritise multiple issues, lead resolutions and translate complex IT matters into clear language. Stakeholder Confidence - Skilled in building trusted relationships with internal teams, vendors, suppliers and service providers. A full UK driving licence is essential for travel across sites. This is a fantastic opportunity to step into a visible and trusted role, acting as the face of IT for your region. You'll work closely with operational teams, suppliers and technical specialists, ensuring that our systems, devices and services remain robust, compliant and fully operational. You'll be empowered to improve processes, strengthen relationships, and enhance the IT experience right across the network. What's In It for You For this role, we offer: Annual bonus Company car Pension Scheme double matched up to a total of 18% of salary 25 days holiday, plus statutory days, and an option to buy more An extra day off each year to celebrate life's special moments Career development with funded learning options Flexible working and strong ED&I commitments Generous family policies and flexible benefits Retail discounts, gym access, and more Diversity and Inclusion We value diversity and are committed to being an equitable employer. Our employee communities - Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive! (disability), the Cadent Military Community, the Grief Awareness Community, and the Men's Engagement Network (M.E.N) - can't wait to welcome you!

Cadent Gas is seeking an Associate IT Field Technical Analyst to deliver hands on 1st/2nd line IT support across a regional network. You will manage local IT infrastructure, hardware stock, audits and work with colleagues at all levels to improve service delivery. The role requires strong technical knowledge (networks, Windows, M365, Intune/SCCM, AV) and excellent customer service. A full UK driving licence is essential for travel across sites.

Cadent Gas is seeking a skilled Test Analyst to join the IT team. The role supports the delivery of high quality systems across SAP and non-SAP environments in a hybrid pattern with 2-3 days in the office at Ansty. You will develop and maintain test automation, migrate manual scripts to automation, and work with Tosca, Selenium and LiveCompare within agile delivery teams, contributing to quality metrics and continuous improvement.

Select how often (in days) to receive an alert: LEVEL 6 We're looking for a skilled and detail focused Test Analyst to join our IT team, supporting the delivery of high quality systems across SAP and non-SAP environments. This is a full time role with a hybrid working pattern, with the expectation of up to 2-3 days in the office or as and when required in Ansty. Why you'll love this role As a Test Analyst, you'll play a key role in improving quality and efficiency through automation. You'll support the development and maintenance of automation frameworks, helping reduce manual effort while improving test coverage and delivery outcomes. This is a great opportunity to build expertise in automation tools and frameworks, while working within agile delivery teams across a range of systems and projects. What you'll be doing Develop & maintain test automation Create and maintain automated test scripts across SAP and non-SAP systems Support the implementation of automation frameworks and testing strategies Support automation strategy & delivery Help migrate manual test scripts into automated solutions Work with tools such as Tricentis Tosca, Selenium, and LiveCompare Improve quality & testing processes Support the development of testing standards and quality metrics Contribute to the test improvement and optimisation backlog Work within agile delivery teams Participate in agile ceremonies including sprint planning and retrospectives Deliver work in line with sprint commitments and timelines What you'll bring You'll be a technically capable and detail driven tester with a passion for automation and quality. You'll enjoy working collaboratively and contributing to continuous improvement in a fast paced delivery environment. Experience Experience in automated testing across functional and non-functional areas Experience working within agile delivery environments Skills Knowledge of automation tools such as Tricentis Tosca, Selenium, or similar Strong understanding of testing methodologies and QA practices Ability to script, plan, and execute automated tests Strong analytical and problem-solving skills At Cadent, we're thrilled to be part of the future of UK energy! We have a clear roadmap to drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050. We're making a difference through innovation and new ways of working. Together, we're shaping a cleaner, greener future for our 11 million customers, whom we put at the heart of everything we do. What's In It for You Here at Cadent, we recognise that our people are truly unsung heroes. Quietly confident, delivering every day - that's why we're committed to supporting our people to get the best out of themselves. For this role, we offer: Annual bonus Pension Scheme double matched up to a total of 18% of salary 25 days holiday, plus statutory days, and an option to buy more An extra day off each year to celebrate life's special moments Career development with funded learning options Flexible working and strong ED&I commitments Generous family policies and flexible benefits Retail discounts, gym access, and more We support a healthy work-life balance and are open to flexible working options. Diversity and Inclusion Don't meet every requirement? No problem! If you're excited about this opportunity but your experience doesn't align perfectly with every qualification mentioned, we would still love for you to submit your application - you may just be the right person for this role or other opportunities at Cadent. We value diversity and are committed to being an equitable employer. Our employee communities - Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive! (disability), the Cadent Military Community, the Grief Awareness Community, and the Men's Engagement Network (M.E.N) - can't wait to welcome you! What's next? To be considered for this role, please submit your application with an up-to-date CV and our Talent Acquisition team will get in touch soon. To learn more about Cadent, visit our website at Home - Cadent Gas Ltd Be part of something big. Help shape the future of gas for generations to come. All calls are recorded and may be monitored. Please only call the national gas emergency number if you have a gas emergency: if you smell gas or you suspect you have a carbon monoxide issue. Please see this advice if your gas boiler is not working or if you are having any issues with any other appliances.

Select how often (in days) to receive an alert: Drive delivery. Lead teams. Enable high-quality technology solutions. LEVEL 7 We're looking for an experienced and collaborative Development Lead to join our IT team, supporting the successful delivery of technology projects and products across the business. This is a full time hybrid role and can be based anywhere across the network. There will be a requirement to attend Ansty as needed typically a minimum of quarterly attendance, although flexibility will be required depending on project demands, which may occasionally mean attending 2-3 days per week. Why you'll love this role As a Development Lead, you'll play a key role in leading cross functional teams and driving the successful delivery of technology projects from initiation through to completion. You'll work closely with developers, stakeholders, suppliers, and business teams to ensure delivery aligns with business strategy, quality standards, and customer needs. This is a high impact role where you'll combine leadership, agile delivery, stakeholder management, and continuous improvement to deliver real business value. What you'll be doing Lead the end-to-end delivery of IT projects and products Coordinate internal teams and external delivery partners Support and improve agile delivery frameworks and ceremonies Facilitate sprint planning, stand ups, retrospectives, and delivery practices Manage stakeholders & communication Act as the bridge between technical teams, stakeholders, and senior management Communicate project progress, risks, financials, and priorities clearly Identify and mitigate project risks, blockers, and dependencies Monitor delivery quality and ensure adherence to standards and SDLC principles Help shape and prioritise product backlogs Support roadmap planning and delivery alignment What you'll bring You'll be a confident and adaptable delivery professional with strong leadership skills and a passion for driving successful technology outcomes. You'll thrive in collaborative environments and be comfortable managing multiple priorities. Experience Proven experience leading IT project or product delivery Experience working with software vendors or delivery partners Experience leading cross functional technical teams Skills Strong understanding of Agile, Scrum, and delivery methodologies Excellent stakeholder management and communication skills Strong organisational and problem solving abilities Understanding of software development lifecycles and technical delivery Ability to motivate teams and drive high performance At Cadent, we're thrilled to be part of the future of UK energy! We have a clear roadmap to drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050. We're making a difference through innovation and new ways of working. Together, we're shaping a cleaner, greener future for our 11 million customers, whom we put at the heart of everything we do. What's In It for You Here at Cadent, we recognise that our people are truly unsung heroes. Quietly confident, delivering every day - that's why we're committed to supporting our people to get the best out of themselves. For this role, we offer: Annual bonus Pension Scheme double matched up to a total of 18% of salary 25 days holiday, plus statutory days, and an option to buy more An extra day off each year to celebrate life's special moments Career development with funded learning options Flexible working and strong ED&I commitments Generous family policies and flexible benefits Retail discounts, gym access, and more We support a healthy work life balance and are open to flexible working options. Diversity and Inclusion Don't meet every requirement? No problem! If you're excited about this opportunity but your experience doesn't align perfectly with every qualification mentioned, we would still love for you to submit your application - you may just be the right person for this role or other opportunities at Cadent. We value diversity and are committed to being an equitable employer. Our employee communities - Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive! (disability), the Cadent Military Community, the Grief Awareness Community, and the Men's Engagement Network (M.E.N) - can't wait to welcome you! What's next? To be considered for this role, please submit your application with an up to date CV and our Talent Acquisition team will get in touch soon. To learn more about Cadent, visit our website at Home - Cadent Gas Ltd Be part of something big. Help shape the future of gas for generations to come. All calls are recorded and may be monitored. Please only call the national gas emergency number if you have a gas emergency: if you smell gas or you suspect you have a carbon monoxide issue. Please see this advice if your gas boiler is not working or if you are having any issues with any other appliances.

Cadent Gas is seeking a Development Lead to join its IT team, delivering technology projects and products across the business. This full time hybrid role requires quarterly attendance at Ansty, with flexibility for up to 2-3 days per week when needed. You'll lead cross functional teams, drive agile delivery and ensure alignment with business strategy and quality standards. You'll partner with developers, stakeholders and vendors to shape roadmaps, manage backlogs and deliver high quality

Cadent is seeking an experienced Performance Test Lead to join our IT team, supporting the delivery of stable, scalable, and high performing systems across SAP and non SAP applications. This is a full time role with a hybrid pattern, requiring 2-3 days in Ansty as needed. You will lead performance testing strategy, design and execute tests with NeoLoad, analyse results, and mentor Performance Test Specialists.

Drive performance. Improve resilience. Deliver high quality digital solutions. LEVEL 7 We're looking for an experienced and technically strong Performance Test Lead to join our IT team, supporting the delivery of stable, scalable, and high-performing systems across SAP and non-SAP applications. This is a full-time role with a hybrid working pattern, with the expectation of 2-3 days in Ansty as and when required. Why you'll love this role As a Performance Test Lead, you'll play a critical role in ensuring applications perform effectively under both expected and peak demand. You'll lead performance testing activities across complex enterprise environments, helping to identify bottlenecks, improve system resilience, and support high quality releases. This is a great opportunity to combine technical expertise, leadership, and continuous improvement in a role that directly impacts business critical systems and digital delivery. What you'll be doing Lead performance testing strategy & planning Develop and maintain performance testing strategies across key applications and projects Define performance acceptance criteria, workload models, and test scenarios Design & execute performance tests Create and execute performance test scripts using NeoLoad Conduct load, stress, soak, and scalability testing Analyse results & drive improvements Analyse testing results to identify bottlenecks and optimisation opportunities Produce detailed reports with actionable recommendations Recommend application and infrastructure performance improvements Support regression testing as part of release cycles Lead & mentor teams Mentor and develop Performance Test Specialists within the organisation Collaborate with stakeholders across Digital Delivery and operations teams What you'll bring You'll be a strong technical testing professional with hands on experience in enterprise scale environments. You'll thrive in collaborative teams and enjoy solving complex performance and scalability challenges. Experience Experience working across SAP, web, and cloud-based systems Experience within agile, DevOps, and CI/CD delivery environments Skills Strong understanding of load, stress, endurance, and spike testing Ability to interpret application and infrastructure performance metrics Strong analytical, troubleshooting, and root cause analysis skills Excellent communication skills with the ability to explain technical concepts clearly What's In It for You Here at Cadent, we recognise that our people are truly unsung heroes. Quietly confident, delivering every day - that's why we're committed to supporting our people to get the best out of themselves. For this role, we offer: Annual bonus Pension Scheme double matched up to a total of 18% of salary 25 days holiday, plus statutory days, and an option to buy more An extra day off each year to celebrate life's special moments Career development with funded learning options Flexible working and strong ED&I commitments Generous family policies and flexible benefits Retail discounts, gym access, and more We support a healthy work-life balance and are open to flexible working options. Diversity and Inclusion Don't meet every requirement? No problem! If you're excited about this opportunity but your experience doesn't align perfectly with every qualification mentioned, we would still love for you to submit your application - you may just be the right person for this role or other opportunities at Cadent. We value diversity and are committed to being an equitable employer. Our employee communities - Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive! (disability), the Cadent Military Community, the Grief Awareness Community, and the Men's Engagement Network (M.E.N) - can't wait to welcome you!