WTW

Are you a self-motivated professional who is eager and passionate to work as a Configuration Analyst? We are hiring for a Configurations Analyst who would be based in one our office in Redhill. In this role, you will play a pivotal role in managing the touchpoint between the core development and client systems teams and as such you would gain a good understanding of the full systems structure, with multiple avenues for professional development. In this role you will report to the Lead Configuration Analyst, with the primary focus in ensuring all client configuration creation and change activities are executed to time, budget and quality as well as being technically minded and adept at understanding, documenting and communicating the context and impact of configuration changes within a system. As a leader in the marketplace, WTW offers an excellent opportunities. As a reward for your efforts we will offer you a competitive salary and benefits package along with potential progression opportunity, support and further training. At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution. The Role Produce and interpret configuration requirements for functionality within the BenefitConnect system Analyze and interpret changes to data structure or configuration made by the development teams Work closely with new clients and Installs and Data Migration teams and other owners in GB Outsourcing non technology teams involved in the business change to ensure that the implementation of new clients and client changes achieve high quality outcomes within the administration function post implementation Discuss the changes and their functional impact with the dtevelopment teams Document the configuration options associated with the data changes Work with the Lead Configuration and other configuration analysts to determine the best way to apply client-specific configuration Liaise with the development teams to confirm changes to the data structure and work through the functional implications of any change, documenting new changes and discuss them with the client systems teams Carry out validation and testing of the configuration change liaising with QA function as required Apply your skills as a member of a focused, technically competent data team that prides themselves on excellence. Understand the generic impact of data items within the system and understand the context in which such items would be set and Interpret business or legislative requirements in relation to their practical impact. Qualifications for Internal Candidates The Requirements Experience in dealing with DC, DB or Hybrid occupational pension schemes Experience using direct database tools like SQL preferred or Excel Understanding of database table design and dependencies Strong Analytical skills • Experience in data comparison • Strong Interpersonal skills including strong written and verbal communication Strong time management skills and the ability to organise workloads for both yourself, and others Some understanding of the UK pensions technical landscape is preferred or exposure in interpreting multiple (sometimes seemingly conflicting) requirements. At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity. We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. Equal Opportunity Employer

We have an exciting opportunity to join our GB Mid-Market Technology & Business Improvement (TBI) Team as a Cloud Platform & Applications Senior Associate, leading the management and implementation of technology services across multiple systems and applications. This senior role is pivotal in maintaining and evolving our Azure Cloud tenant and associated business applications. Working closely with TBI Team colleagues and global DevOps and technology teams, the Senior Associate will help shape the future of our GB Mid-Market technology estate through the design and implementation of cloud and application governance frameworks, and by delivering technical activities that ensure performance, security, and operational efficiency. This role includes working with business stakeholders to identify application improvements, supporting technology improvement projects, and providing technical expert solutions across multiple platforms. This role is based in Knutsford with a hybrid working arrangement. For the first two weeks, office attendance is required three days per week for training and onboarding, followed by occasional visits every few months or as needed. The H&B GB Technology & Business Improvement Team manage the technology estate for our Mid-Market business and provide innovative solutions to support business improvement in automation and data management. A small but specialised team, we work closely with business leads, global support teams and external third parties to design and deliver technology and business improvement projects, while maintaining the cloud platform and business applications that provide critical services throughout the GB Mid-Market services. The Role: Cloud Platform Maintenance, Security and Management Collaborate with global DevOps and cloud support teams to manage Azure infrastructure. Implement monitoring and logging solutions for performance, availability, and security. Apply cloud security best practices and resolve vulnerabilities across cloud servers and resources. Manage cloud-based databases for optimal performance, availability, and security. Maintain and optimize virtual machines (VMs), ensuring patching, configuration, and compliance. Application Maintenance, Security & Improvement Implement application monitoring tools and resolve critical issues affecting business applications. Provide technical expertise for new technologies, data processing, and automation projects. Liaise with global teams to mitigate adverse impacts from global technology changes. Compliance & Governance Frameworks Design and implement governance and compliance controls aligned with global IT policies. Embed frameworks into operational processes to ensure ongoing compliance. Stakeholder Management Engage with Mid-Market business stakeholders to identify issues and lead improvement initiatives. Collaborate with global technology and operational teams to support global initiatives. Manage third-party technology vendors and ensure alignment with internal standards. Supporting Technology and Automation Projects Support Automation leads in releasing solutions via PowerApps. Troubleshoot network and cloud connectivity issues. Assist in the development and deployment of cloud databases and DevOps pipelines. The Requirements: Critical Expertise: Azure cloud architecture and services Cloud networking, virtual machines (VMs), and server management SQL Server and database optimization PowerApps and Power Platform Vulnerability remediation ISO standards and ITIL best practices Preferred Experience: Dynamics 365 & Dataverse Project Management methodologies (Agile, Scrum) DevOps principles and CI/CD pipeline integration Equal Opportunity Employer At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organization. We embrace all types of diversity. At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution. We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants.